Hatchback/liftgate Support Device Problems of Honda Odyssey - part 2

The contact owns a 2009 Honda Odyssey. The contact stated that the rear lift gate failed to remain open because the gas filled struts failed. An authorized dealer was notified and stated that the vehicle was not included in the recall associated with NHTSA campaign id number 12v062000 (structure: body: hatchback/liftgate: support device). The manufacturer was notified and also stated that the vehicle was not included in the recall. They offered no other assistance. The failure mileage was 30,000.

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The contact own a 2008 Honda Odyssey. The contact received the recall notice associated with NHTSA campaign id number 12v062000 (structure:body:hatchback/liftgate:support device). The contact felt that the repairs were not adequate for the failed parts. The contact had not experienced a failure or notified the manufacturer. The VIN was not available. The failure mileage was 24,000.

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The contact owns a 2008 Honda Odyssey. The contact stated that gas filled struts on the rear lift gate failed and the lift gate would not remain open. The vehicle was taken to an authorized dealer and the contact was informed that the vehicle was not included in the recall associated with NHTSA campaign id number 12v062000 (structure: body: hatchback/liftgate). The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 55,000.

The contact owns a 2008 Honda Odyssey. The contact stated that the rear lift gate would not remain upright when opened and the door would abruptly slam shut. The contact called the manufacturer regarding NHTSA campaign I. D. Number: 12v062000 (structure:body:hatchback/liftgate) and the manufacturer informed the contact that the vehicle was not included in the recall. The contact did not take the vehicle to a dealer for a diagnostic test or repairs. The failure mileage was 59,100.

The contact owns a 2008 Honda Odyssey. The contact stated that the rear liftgate abruptly closed while in an upright position, without resistance. The contact referenced NHTSA campaign id number 12v062000 (: structure: body: hatchback/liftgate) but was advised by the manufacturer that the VIN was ineligible for repairs under the recall campaign. The contact planned to have the vehicle repaired at her expense. The approximate failure mileage was 69,000.

Honda Odyssey 2007 liftgate non-powered lift struts failed instantaneously. This caused the heavy liftgate to no longer stay on the open/up position. Honda (under extended warranty plan) replaced both struts. Within several months, struts again failed and were replaced by Honda. On 11/3/2013 this struts again failed instantaneously (used without problems around 2pm), failed at 4:30pm. This is less than two years since last replacement for a major functionally necessary component of the Mini-van. Honda was contacted and claims there are no known defects with the struts and that they are "far" outside the replacement warranty window of 12 months. It would same Honda uses defective or inferior parts for these struts. Honda support rep. Told me that if I felt the struts were not high quality and effective in holding the liftgate up I should look for 3rd party manufactured struts that filled my needs better. Very surprised by this response that Honda would tell me to get "better" parts outside if their own liftgate struts are not up to the job they are designed to do for years without failure.

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The struts on the liftgate of my 2006 Honda Odyssey lx completely failed in November 2011 at around 40,000 miles. Thankfully, this happened as I was opening it, so no one was underneath it yet. The liftgate is extremely heavy and could have caused serious injury, especially to a small person. We replaced the struts with new Honda parts purchased from the same Honda dealership where we purchased the vehicle. It is now April 2013, not even a year and half later, and the replacement struts have also failed. I called the dealership, and they have no advice on what to do from here other than replace the struts with the same part that has failed twice now. I've seen numerous reports online about the same issue with the same vehicle. Given the track record of the liftgate struts for this model, I think it's pretty likely this will happen again, and I fear that I or someone in my family may suffer serious injury or worse. Other model years have been recalled because apparently the pressurized gas leaks from the struts. I think the 2006 has the same problem, and a recall is in order. These struts need to be replaced with ones that don't leak. This is a serious safety issue.

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First occurrence happen on 11/24/2011, when I open the gate to get luggage, the automatic liftgate opened all the way up, bounce couple of times and started to close. If I tried to open the gate manually, it would pull and tried to close. I pulled the fuse to try to reset the liftgate to no avail.

On approximately November 5, 2011 my husband went out to our 2008 Honda Odyssey to retrieve some items. He opened the rear liftgate as usual and while he was retrieving the bags the rear door gave way falling onto his back. The struts that hold the door up failed and can no longer support the weight of the door. Not only is it difficult to lift the door, but my husband and I have since been using a piece of wood to hold up the door when needed. I understand there is a recall of certain 2008-2009 Honda Odyssey rear liftgate struts for this exact same problem( NHTSA campaign id# 12v062000). However, I was told by the staff and manager at phillipsburg easton Honda that this recall does not apply to my vehicle eventhough it has the same exact problem listed in the recall.

My wife tried to open the (powered) liftgate via the handle. The liftgate would not open this way. When she tried the remote, it opened it apx 90 percent of the way. When it reached the apx 90 percent mark, it seemed that the motor opening it jammed and the gate came down quite quickly, falling unexpectedly on my wife's back. I researched this problem and saw that there is an open investigation on this same matter (NHTSA campaign id number: pe11034).

The contact owns a 2009 Honda Odyssey. The contact stated that the rear door liftgate failed. The liftgate would only open half way and the contact had to hold the liftgate up manually for the gate to fully open. The vehicle was not taken to the dealer to be diagnosed. The VIN was not available. The failure and the current mileage was 76,000.

Our van currently has about 80,000 miles on it and the rear hatch door struts have failed so the rear door does not stay up.

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The contact owns a 2007 Honda Odyssey. The contact stated the lift gate strut fractured. The dealer advised the contact that her VIN was not included in recall number: 10v055000, structure body hatchback/liftgate. The manufacturer was aware of the failure. The vehicle had not been repaired. The current and failure mileages were 43,000. The VIN was unavailable.

The contact owns a 2007 Honda Odyssey. The contact stated that while opening the rear liftgate, the hydraulic system on the gate failed. The contact had to then manually open the rear lift gate. The vehicle was taken to an authorized dealer where it was in the process of being repaired. The failure and current mileages were 75,000. The VIN was unavailable.

My 2005 Honda Odyssey is taking on water in the hatchback/liftgate. After it rains when the liftgate is raised water will poor out of it where the liftgate will latch. It is not a few drops of water, it pours out. Also the water leaks inside as sits in the back cargo area.

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The contact owns a 2009 Honda Odyssey. The contact stated the rear lift gate fell when they were trying to get items out of the vehicle. The gate would only remain in the open position when someone was holding it. The vehicle was not inspected. The failure mileage and current mileage was 8,000.

My 2009 Honda Odyssey rear liftgate will not hold open. Given the weight of the liftgate, it could cause serious injury if the strut failed when the liftgate is open with people under it.

I have replaced the both the right and left liftgate struts on our 2006 Honda Odyssey. Now the right replacement strut has failed. That's three failures in under two years. Surely there is a problem here judging from all of the similar complaints. This problem needs to be addressed before someone or someone's child gets seriously injured!.

The contact owns a 2009 Honda Odyssey. The contact stated that the rear liftgate was opened when it closed unexpectedly. The vehicle was taken to the dealer who diagnosed that the liftgate strut failed. The manufacturer was contacted but did not offer any assistance since there was no recall for the failure. The VIN was not available. The vehicle was not repaired. The failure and current mileage was 60,000.

The contact owns a 2006 Honda Odyssey. The contact stated that the rear hatch strut that held the liftgate failed and as a result, would not remain in an upright position. The contact stated that the liftgate struck and injured a passenger in their back. The dealer was notified who informed the contact that there were no recalls and offered no further assistance. The contact did not inform the manufacturer of the failure nor was the vehicle repaired. The current mileage was 60,000 and the failure mileage was 59,500.

My 2006 Honda Odyssey (with 45000 miles) rear liftgate supporting strut(s) failed and the the gate became so heavy. Luckily the failure happened when the gate was closed. If the failure occurs when the gate is open, someone may be injured. However, I did bump my head when I put a post to hold the gate while removing items from the vehicle. I accidentally hit the post and the gate fell and hit my head. The key point is that Honda should replace the struts with a heavier duty parts so no one will get hurt.

The contact owns a 2007 Honda Odyssey. The contact stated that the rear strut support for the rear hatchback failed without warning. The dealer was contacted and both rear strut supports were replaced. The contact did not inform the manufacturer of the failure. The current mileage was approximately 48,500 and the failure mileage was approximately 47,500.

The contact owns a 2005 Honda Odyssey. While the vehicle was parked with the hatch back lift gate open the struts failed. She stated that the lift gated closed with great force and speed. She referenced recall 10v055000 structure body hatchback/liftgate and was advised by the dealer and the manufacturer that her vehicle was not a part of the recall. The vehicle was not repaired. The failure mileage was 101,750 and the current mileage was 101,856.

I have 2005 Honda Odyssey ex-l (3. 5l 6cyl 5a) and a problem as follows; nature of defect: hatchback liftgate hydraulic shock is not working. I am planning to repair shortly. Part number 74820-shj-a01 stay,tai please advice. Thanks.

Rear liftgate struts on 2007 Honda Odyssey experienced sudden failure causing the rear liftgate to suddenly close on person standing beneath. Saturday 08/07 liftgate was functioning properly, lifted and closed no issues. Sunday 08/08 opened the liftgate and proceeded underneath as the liftgate came crashing down. No longer has strut assist to open or support liftgate in open position. Struts are manufactured by stabilus part # 6826ur 0810n 251/06 a5 also has this number 74820-shj-a012. There is a safety recall for this exact issue in the 2005 Honda Odyssey NHTSA action number ea08015. Contacted dealer and scheduled an appointment to fix - at my own expense - as there is no recall notice for the 2007 sudden strut failure.

The contact owns a 2007 Honda Odyssey. The contact stated that the struts that hold the rear lift gate hatch failed and the lift gate would no longer hold in the upright position. The dealer was not contacted and the vehicle was neither diagnosed nor repaired. The failure and current mileages were 37,105.

The contact owns a 2009 Honda Odyssey. The contact stated the vehicle was parked when she lifted the rear lift gate and it fell, striking her on the top of her head, neck and shoulders. She attempted to hold the lift gate in place but it continued to fail. The dealer was unable to duplicate the failure. In addition, all four power windows would independently open. The dealer was also unable to duplicate the failure of the windows. The manufacturer was contacted and advised that an investigator would further examine the vehicle for the cause of the failure. The approximate failure mileage was 23,000 and the current mileage was 23,320.

The contact owns a 2006 Honda Odyssey touring. The contact stated the tail gate was open when the tailgate began beeping and slammed shut without warrant. The contact was under the tail gate at the time of the failure but was able to avoid it from falling on top of his head. The contact found that the tailgate strut had failed. The vehicle was not repaired. The manufacturer was contacted who advised there were no recalls and would not provide any assistance. The failure and current mileage was 81,300.

When I opened the rear power liftgate, it got almost completely open and then unexpectedly closed while making a beeping sound. It would have closed on my head if I didn't jump out of the way fast enough. I tried it again using the remote again and then w/ the liftgate button on the dashboard and it continues to malfunction.

Power liftgate closes unexpectedly every time it is opened on model year 2006 Odyssey touring vehicles equipped with power operated rear liftgate. Vehicle owner hit in head by closing liftgate. Right power liftgate gas strut has worn out prematurely and fails to hold the power liftgate in the fully open position. Parts replaced by dealer to correct the failure.

Please review your 10v-055000 concerning 2005 Honda Odyssey touring's rear lift gate support cylinders. My vehicle is a 2006 with the same problem. The problem occurred before the expiration of the 36 month/36000 mile warranty. Unfortunately, my wife did not tell me of the problem until a week after the 36 month warranty expired. Honda shows the part number for this lift cylinder as 74820-shj-a61. This part number was used on 2005-2008 vehicles. The local Honda dealer at first was unwilling to do anything. After I insisted he call Honda, he informed me that there was a recall in progress. However, since my vehicle was not currently a part of the affected vehicles, the best Honda would do was pay for the replacement parts if I paid the dealership for the labor. Sounds to me like Honda knows they have a bigger problem, but are unwilling to expand the recall. Instead, they are trying to fix the larger problem on the cheap. And then, only if they are called to task about it. It is clear to me, that as time goes on, the 2006, 2007, and 2008 vehicles will experience the same problems. Please get this recall expanded to include the 2006-2008 vehicles, as well as the 2005 vehicles. It is the same part number for all vehicles, 2005-2008.

The contact owns a 2007 Honda Odyssey. The contact stated when lifting the trunk lid, the lid would not remain in the open position and struck her in the head. The vehicle was not repaired and the failure became progressively worse. The dealer advised there were no recalls for the vehicle. The contact spoke with an independent mechanic who advised the stalls would need to be replaced. The vehicle was not repaired. The failure and current mileages were approximately 60,000.

There were no events leading to failure. Failure of the rear door support strut was sudden. One of the strut failed immediately. Upon research on internet, found that strut making sound most likely had a failed seal and inert gas had escaped. Appeared similar to recall issue with Toyota sienna's. Honda mfg had no recall issue with the failure of the strut. Upon contact with local Honda distributor first Honda in simi valley, because car had 37k miles it had gone beyond the 36k warranty for the vehicle. Cost for material and labor to repair the strut was $170k material $110 and labor $60 approx. The actual repair work took 10 - 15 minutes. Van is used to transport small children and the failure of the one, made owner- mom very difficult to put in and remove- strollers used and stored in back of vehicle. If failure had been while putting items in and out of the rear, the heavy weight of the door would have resulted in serious injury.

The contact owns a 2005 Honda Odyssey. The contact stated that the rear trunk lift gate was defective and would shut without intent. When the trunk was opened, the consumers husband was struck in the head by the lift gate. The dealer repaired the lift gate at the owners expense. The contact was able to locate a recall on her year, make and model vehicle for the exact same failure (NHTSA campaign id numbers 10v055000 and 10v055000: structure: body: hatchback/lift gate and structure: body: hatchback/lift gate: support device); however, the dealer could not confirm the recall. The failure mileage was 43,000 and the current mileage was 95,000. Updated 06/07/jb.

Liftgate suddenly dropped closed. Difficult to subsequently open- very heavy, and would not stay in open position. Fluid from strut mechanism leaking. Serious injury could have occurred if anyone was standing under the liftgate. The liftgate is very heavy. Mechanisms replaced by dealer.