Two problems related to timing tensioner have been reported for the 2011 Hyundai Sonata. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Hyundai Sonata based on all problems reported for the 2011 Sonata.
First, this is my 2nd complaint I've filed. My car has been repaired many times for recalls (one is being done currently for the second time) and other warranty repairs. This is the list so far: idler pully, tensioner arm and belt, steering column (which broke while driving after I had to get 4 new tires and 4-wheel alignment (24000 miles) that they said I had to get), premature starter failure, short block, leather around gear shifter wore hole in it, and my car has now been in the service dept. Since Dec. 17th because the engine failed again. They ordered a long block for it but Hyundai motors America cannot keep up with getting the engines manufactured and sent to all the dealerships fast enough for the recall. I am now the 12th car down on the list. I still have another outstanding recall for the brake stop pad, and I noticed recently the rearview mirror is faded in spots (dark worn areas). I contacted Hyundai motor America public relations hotline. It took them 2 weeks to get back to me. The man that called me asked for information from me, he called the dealership, and then sent me a letter stating they would only reimburse me a portion of my repairs I had to pay for. In the letter, also was a release of liability for me to sign. That's not going to happen!!!! the release would have made them not liable to past or any future situations, including death. How stupid do they really think we are? they've had well beyond an acceptable amount of time to take care of these recalls. It's time to buy the vehicles back and rebuild their image. If not, there will be more recalls or events that could lead to death. Holding them accountable is the only acceptable way to handle this. People are still out there driving unsafe vehicles!!.
Case number 8404334 : hi my name is desiret canales I purchased a car on September of 2010 not even a year later started to hear knocking in the engine in 2012. Took the car to mid island- Hyundai in centereach NY 11720 was told that it was due to "lack of maintenance" that the "short block , gaskets tensioners" needed to be replaced. Dealer didn't not give loaner car had to wait 3 months for repairs to be done in the amount of 3889. 43. Then in oct of the same year while on a trip same knocking noise was heard then engine stopped running. Had the car towed to a dealer in canada, dealer told us that it was engine failure. We told them that according to mid island Hyundai we got a "new engine". Repair were made on the car no charge, had to return to new your in a retail car that was was paid out of pocket. Last month we receive a letter stating that car is being recalled do to the "short block" and other issues with the engine. Letter states that if knocking noise was hear coming form the engine to immediately take it to be serviced. I'm sending this compliant letter so I could be reimburse the full amount of the previous repair done in 2012 of 3889. 43. Do to the fact that it wasn't my "lack of maintenance" but do to poor manufacturing of Hyundai. Spoke to a rep regarding this issue, she gave me this case number 8404334. Please contact me at 631-872-1587 or email me at sedano09@hotmail. Com I'm also uploading all paper work regarding repairs and recall letter.