Jeep Cherokee owners have reported 2 problems related to electrical jack (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Cherokee based on all problems reported for the Cherokee.
My 2017 Jeep had just turned over 30,000 miles when a service shifter message appeared on the dash. All the lights lit up on the console where the shifter sits. This happened 4 times in one week. I put it in park, shut it off, restarted it and the message went away. It did it when I first started it. Then it appeared again while driving down the road. The 3 year 36,000 mile warranty ended in August of this year so of course I was required to pay for the shifter bezel and wiring harness to fix the issue. The dealership told me that if I let it go and didn't fix it, eventually, it would not go into gear. Upon googling this problem I see that others are having this same issue with their Jeeps. I am upset and wondering why this is not a factory recall issue. I do not believe a 3 year old vehicle with 30,000 actual miles on it should be having this problem. I read many stories similar to mine. It seems like this is something that needs to be addressed! jackie prasnicki.
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I was backing my Jeep into my yard with a utility trailer attached. I heard a noise and I pushed the gear shift up into park and opened my door to step out of the vehicle and make sure I had not hit something. As I stepped out the vehicle started moving backwards and the driver door struck me knocking me to the ground on my back. The left front tire rolled over my pelvic area causing serious injury. Vehicle crashed into a fence and jack knifed the trailer. Complained to Chrysler and they had the vehicle inspected and I received a letter saying they could find no defect. Since then I have had another incident where when I shift from reverse to park it does not engage and slips back into reverse. Fortunately I am more careful and know to double check the shifting mechanism. Does not do it all of the time. May be related to towing. Others who have a late model Chrysler vehicle with this type of transmission and shifting mechanism need to be aware of this problem and need to be sure the vehicle goes into park when shifted and does not slip out once foot is off of the brake.
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all problems of the 2014 Jeep Cherokee
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