Radio/tape Cd Player Problems of Jeep Cherokee - part 1

Jeep Cherokee owners have reported 64 problems related to radio/tape cd player (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Cherokee based on all problems reported for the Cherokee.

1 Radio/tape Cd Player problem of the 2019 Jeep Cherokee

Failure Date: 03/15/2021

Fm radio fades in and out. And volume changes drastically with different station changes. Sometimes restarting the car helps.

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2 Radio/tape Cd Player problem of the 2020 Jeep Cherokee

Failure Date: 12/22/2020

Vehicle sos call locks the entertainment system and will not call sos nor disconnect. No radio available. Has occurred multiple times. The uconnect had serious electrical issues.

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3 Radio/tape Cd Player problem of the 2020 Jeep Cherokee

Failure Date: 11/12/2020

Jeep is always in motion when issue happens radio freezes up loose all climate no heat defrost they are telling me that not having heat or defrost is not a safety concern living in the state of wisconsin with 30 below weather. This in most cases happens 2 to 3 times in a row when it does it in total with out heat or defrost for 5 to 10 minutes it has been to the dealer several time and they can't fix it started in late oct of 2020 and is still a issue.

4 Radio/tape Cd Player problem of the 2017 Jeep Cherokee

Failure Date: 08/18/2020

The back up camera gets snowy at time - you can not tell what you are looking at when trying to back out of a spot where you can not see around other cars - various time when putting in reverse - radio volume takes a minute to adjust at various time - radio has been replaced - has been happening for several months on and off.

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5 Radio/tape Cd Player problem of the 2017 Jeep Cherokee

Failure Date: 07/03/2020

This is about the shifter. We began getting warning message about "shifter error". Shortly after that my wife told me she had problems "making the car turn off" in our driveway. I got in and could not put the car in park. I fiddled with it until I finally got it into park and tried to turn the Jeep off but even with the engine off all of the electrical things (radio, dashboard lights, beeping, interior lights etc. . ) were still going. I could not restart the Jeep without a jumper cable. When I restarted the interior lights went back to "normal". I tried to turn the Jeep off and the same thing happened. I went through the same process again, got the Jeep started and drove it to the dealership. First they told me that it was just a bad battery. When I complained about all of the news about shifter problems with this model they told me that I needed a new battery and the "shift bezel and harness" needed to be replaced. I am 4 weeks out of my 3 year warranty so I paid $857. 02 for this work. The service man put a note on bill that says "if light comes back on we need to "replace shifter also - $890. 00" I believe that this issue is a safety defect not normal wear and tear and that the 2017 Jeep should be recalled. My wife is now afraid to drive her Jeep. Also, the "shifter error" message just came back on one day after getting the Jeep back. The service man told me that sometimes the Jeep does not recognize it when the Jeep is in park. Please help. Some is going to get hurt. Try googling "Jeep shifter" and you'll see how many complaints about this exact problem are out there.

6 Radio/tape Cd Player problem of the 2019 Jeep Cherokee

Failure Date: 06/22/2020

The uconnect system is malfunctioning when in motion. It is randomcly calling people, nav is a mess and not working, radio will switch from fm/am/sattelite stations, every thing is haphazardly messed up. I feel it very dangerous as it is so distracting. I traded the car yesterday so I would not get in an accident.

7 Radio/tape Cd Player problem of the 2016 Jeep Cherokee

Failure Date: 06/09/2020

Over the course of a year, my battery has died (oct), my harsh cold start needed replacement (Nov), my radio completely died and could not be updated (Dec) and recently within the past two months and by far the most concerning is that my Jeep will completely shut off while sitting at a red light or stopping for only a minute. This is not sue ro low oil or anything of my own doing. It will tell me to shift into park and then into gear. Yesterday was the most concerning as it completely shut down while I was in motion and nothing working, steering, lights nothing at all on the vehicle functioned. I was able to put it in park but my keys wouldn't even be released from the ignition. I had it towed to a dealer who then stated they can't find a code for a diagnostic, the oil is perfectly fine and that they can't do anything bc it could be anything. I have no doubt this is electrical in some way and a manufacturer defect of some kind as I have found 100s of other complaints of the same car and same engine type. It is dangerous that the manufacturer is not putting a recall on whatever is going on or at least trying to fix the problem. It seems all Jeeps are known for their electrical problems. I do not have the ability to trade this car in or get another one with my financial situation and my entire business is run off of me driving. I could've been killed as it died in the middle of the road in a blind curve where people fly through at over 55 mph. I had to have an officer come and sit behind me I was so scared as the car would do nothing at all!!!! I hope if this is happening to other people that their family is aware of the issues and knows to sue Chrysler for everything when an accident results in someone's death!!!.

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8 Radio/tape Cd Player problem of the 2019 Jeep Cherokee

Failure Date: 06/05/2020

Radio has terrible reception. This seems to be a common problem as I researched online. Not acceptable. I want it repaired or replaced.

9 Radio/tape Cd Player problem of the 2019 Jeep Cherokee

Failure Date: 05/26/2020

The radio cuts in and out only on fm station not on am or if your playing through bluetooth or ax cord. I seen tons of complaints all over the internet and nothing is being done about it. We are ready to take the car back. Please do recall and replace radio. When it does this you can turn volume all the way up and its not very loud. Love the car please fix thanks.

10 Radio/tape Cd Player problem of the 2014 Jeep Cherokee

Failure Date: 01/17/2020

The radio reception has waxed and waned since I purchased the vehicle. I have another vehicle and the parallel reception between the 2 is not comparable. . . . The 2014 Jeep is very poor in its ability to provide adequate radio information from even nearby stations. I'm not sure this is a safety issue. . . More of a quality issue for the manufacturer. . Also, a blatant misrepresentation by the sales people. I have not found a single person out of the approximately 100 people with Cherokees or grand Cherokees who tell me their radios perform well. Help!.

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11 Radio/tape Cd Player problem of the 2015 Jeep Cherokee

Failure Date: 01/08/2020

When I am driving my car, it will automatically go into neutral. Normally, I am driving 15-25 mps, the radio and heat/ac is off. I am scared to drive my car. When it goes into neutral I press the brake (which is hard) and I put the car on park and after the third or fourth try, it finally turns on. The problem will not occur again during the day. It only happens in the mornings.

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12 Radio/tape Cd Player problem of the 2016 Jeep Cherokee

Failure Date: 11/08/2019

While leaving my office and making a left hand turn the car completely stopped mid turn. There was no check engine light on, no battery light appeared and the dash ,radio and head lights were still on. A message appeared in my dash telling me to shift into park and then shift into the desired gear. I then put the car in park and tried to restart it 3 times before it started again. Now the car does this on several occasions after being told by a professional that they can't pin point the issue.

13 Radio/tape Cd Player problem of the 2016 Jeep Cherokee

Failure Date: 10/10/2019

My radio doesn't get signal anywhere. I get one station and even it has static. It's not just in my hometown either. When I go on trips it is nothing but static and then you find a station every now and then. I'm not sure what the issue is, but it has done it the entire time since I bought it.

14 Radio/tape Cd Player problem of the 2015 Jeep Cherokee

Failure Date: 10/02/2019

Oct. 2019: blaring radio, u-connect system failure (battery replaced)-garage at home and local suburban area Dec. 2019: radio volume control didn't work, mute button didn't work, mute button unmuted itself (twice in a 5-7 minute period), volume adjusting up and down on its own-happened 8:10 am Jan. 2020: audio stuck on religious station, but info screen blank-black (9:45 am and 10:10 am. Happened after I stopped to get gas at a suburban location) March 2020: radio unmuted itself multiple times on its own and when I pressed the mute button-it didn't work (suburbs) March 2020: am-unable to adjust volume-stuck followed by blaring volume after I had turned the volume button down. Later-same day-radio station changed to a religious station (not the station I had on previously) air pressure light goes on constantly start and stop system message goes on and off constantly this Jeep has just over 36,000 miles. Radio incidences have occurred both while sitting stationary and while driving.

15 Radio/tape Cd Player problem of the 2019 Jeep Cherokee

Failure Date: 07/31/2019

After starting car from sitting all night or during the day while at work, the car stalls while in motion within 5 miles while DE-accelerating with the stop/stop button deactivated or activated. Beep occurs, dashboard reads, "press break and push button to start", drive indicator on dash is blinking, d on shifter blinking, battery indicator is displayed, radio stays on, blower on but no air, foot on break, the start/stop button pushed. Pushing on gas pedal no response. Coast over to side of road and or a parking lot, wait until flashing stops, put car in park, restart car. Same scenario 4 times, dealer unable to find issue. Safety issue - worried about getting rear-ended.

16 Radio/tape Cd Player problem of the 2016 Jeep Cherokee

Failure Date: 06/17/2019

I bought my 2016 Jeep Cherokee limited new and for the first 100, 000 miles had no problem with it until one day I was driving down highway and my instrument cluster lit up like a christmas tree, the engine hit 5000 rpm at 45 mph and would red line if I went faster, I pulled over and could not shut vehicle off and radio, wipers and everything were going on their own including every warning light possible. After about 20 min idle I decided to disconnect the battery and reconnect and it started back up with engine light remaining on. I took to dealership they weren't sure why all codes were going off but checked and everything was fine and reset the light. A month later it happened again this time at 65mph during a snowfall on the highway but this time the steering wheel locked up I managed to brake and stop on highway with hazard lights on again disconnected battery and took to dealership, they said I needed to replace the computer so at a cost of nearly $2300 I did. No problems after that until it was raining one day and boom instrument panel lights up again, thankfully the steering wheel did not lock again. I take it back and they tell me there is nothing they can do about it but reset the light. Now I cant drive my Jeep when it rains for fear of more issues. Fast forward 3 months to today, I am about a mile from my home and the dash lights up saying service shifter required. And all the lights for p,r,n,d are all red, I tried to turn off and start again with no luck the lights and warning stays on, the digital speedometer wont come up because the warning is there and I cant cycle it off. I googled the problem and noticed a great deal many others having the same issues at all different miles. I dont know what else to do at this point. I believe just the steering wheel locking up alone should be warrant enough for a recall before someone is not as lucky as I was.

17 Radio/tape Cd Player problem of the 2019 Jeep Cherokee

Failure Date: 06/13/2019

I am having similar issues that other people are having. No acceleration, vehicle stalling, the car revving over 4-5k rpms stopped and foot on brake, radio issues. What I am trying to find out is how can I get fca to buy back this lemon. Also I would like some data of how many people have filled a complaint. I want to used this info and give it to the national center for dispute settlement.

18 Radio/tape Cd Player problem of the 2019 Jeep Cherokee

Failure Date: 05/24/2019

Just purchased vehicle 3 days ago. Has 3,300 miles on it. Every time I've driven it today, the radio volume and reception fades in and out. On every channel. I don't live or drive in remote areas, so it is not a signal issue. I enjoy listening to music while driving, but this was so annoying that I rode home in silence. The fade in and out happens regardless of motion of the vehicle or volume I turn it up to.

19 Radio/tape Cd Player problem of the 2018 Jeep Cherokee

Failure Date: 05/03/2019

Vehicle stopping and shutting off completely while driving (in motion) each and every time on four different occasions. First time it shut off, dealership said it was due to oil change. Second time dealership said a recall on the shift gear in which I wasn't notified about the recall. Third time it shut off, dealership says its an oil leakage. Fourth time it stopped, dealership says it needs a new engine. Chrysler refuses to fix it. The last time I took it to the dealership, Chrysler response was take it home and drive it again and bring it back if it shuts off and maybe then we will fix it. I had to have it towed in the last time due to it not starting and smoking in the tail pipe. On two occasions, the radio cut off completely, screen just went black. My car is now at the dealership waiting on approval from Chrysler to get fixed. This Jeep is very unsafe, dangerous,and a safety hazard for my son and I. It has put me and my sons life in danger on four different occasions. I am terrified to drive this vehicle even if they can fix it because its not a guarantee that I will not have these issues again and next time it could cost us our lives.

See all problems of the 2018 Jeep Cherokee 🔎.

20 Radio/tape Cd Player problem of the 2017 Jeep Cherokee

Failure Date: 02/18/2019

On numerous occasions when I start my vehicle the all of the lights on the shifter light up. The dash will then say the message "service shifter now". The only way to clear the message is to shut my car off and restart it. Sometimes 3 or 4 times in a row. Last time it happened I hooked up a tester to see if it gave a code. It gave code u0164 "lost communication with hvac control module". I shut it off and restarted and the dash said "no bus" and I had no control over my front windows, radio, touch screen or hvac. My heater was on high and so was the fan. I couldn't do anything to change it. After I shut it off for apx. 15 minutes or so it corrected itself. Speeds varied from 0 mph up to 60 mph. Sometimes had to drive with the message because it wouldn't go away after restarting the vehicle several times.

21 Radio/tape Cd Player problem of the 2019 Jeep Cherokee

Failure Date: 02/10/2019

My Jeep keeps cutting off while driving I'm the middle of traffic. I have complained about the problem and nothing has been done about it. It's unsafe. And radio cuts on and off, change the station and heat and a/c on its own.

22 Radio/tape Cd Player problem of the 2019 Jeep Cherokee

Failure Date: 12/02/2018

1. On 3 occasions (most recently 12-2-18) during braking the emergency brake engages itself and the engine continuously engages the starter. Unable to put vehicle in park turn off the starter and after about 30-60 seconds able to put into park and restart the vehicle. On 12-2-18 I was slowing for a stop light and the vehicle wouldn't allow me to put the hazard lights on when I couldn't get the starter to disengage and put into park to restart the vehicle. It occurs without warning and the emergency brake must be pulled up. 2. The brakes often sound like they are rubbing (needing brake pads). 3. The radio will randomly change from fm to sirius and unable to turn off/on or return to the radio menu. 4. The radio volume most of time must be at 15 or higher to listen to the radio and will randomly jump to full volume while driving. 5. The android auto that I use for navigation and telephone will randomly scroll through the telephone contacts and begin calling. I have to unplug the phone to stop this.

23 Radio/tape Cd Player problem of the 2019 Jeep Cherokee

Failure Date: 11/17/2018

This vehicle has too many systems integrated into and controlled by a single computer. After only three weeks (less than 600 miles) the radio would not tune correctly and would sometimes turn off the heater when changing a station. This is not a safety issue but the computer controlled transmission started to make noticeable noises and vibrations during shifts, starting at the same time while driving on a moderate speed highway . I believe that the computer is no longer functioning as intended and may cause unanticipated performance anomalies which could provide challenges for which the driver is unprepared. It appears that far too much computer control has been attempted on this car and the technology is neither proven nor reliable.

24 Radio/tape Cd Player problem of the 2019 Jeep Cherokee

Failure Date: 11/01/2018

The fm radio stations go in and out, it only happens in the radio mode. It happens when your driving or not.

25 Radio/tape Cd Player problem of the 2016 Jeep Cherokee

Failure Date: 10/02/2018

Over the last 2 weeks, while driving my Jeep has lost power. No warning light or anything, my Jeep just dies. It will say "shift into p, then select gear" after I have lost power. My lights/radio/bluetooth all still work, but I can not break nor accelerate nor steer. I was nearly t-boned this am, and nearly rear ended last week.

26 Radio/tape Cd Player problem of the 2019 Jeep Cherokee

Failure Date: 10/01/2018

The car stalls while driving at low and high speeds. The engine will atop completely and the car rolls back or begins to drive backwards when it's restarted. This is a real safety concern as I have almost been hit 4 times now due to the car stalking in atop and go traffic and another time while driving at high speeds. Also, the car appears to chug or hesitate to change gears. It's is slow to pick up speed and at times, it will not accelerate. The radio fluctuates in volume level constantly regardless of the programming and it's so bad that you can't even use it. I'm concerned for the safety of myself, my children and others as well. Chrysler appears to have no concerns. Unless someone dies, I'm afraid this issue will not be resolved.

27 Radio/tape Cd Player problem of the 2019 Jeep Cherokee

Failure Date: 09/28/2018

I leaned my 2019 Jeep Cherokee back in September 2018. A week after leasing it I was slowing down to come to a stop sign and it beeped at me and all the power shut off in the Jeep. I tried to hit the start button nothing. I put it in park after fighting with it to go into park and tried the start button again. Nothing. So I waited 2 minutes and tried again it turned back on and was fine for the rest of the drive. January 24 2019 I was pulling out of the parking garage at work and after 4 minutes of it being on it shut off mid driving. Same thing happened it beeped and all power shut off. I put it in park and hit the start button. Nothing. Waiting 2 minutes tried again turned on made it all the way home. Also when I turn either way it beeps as of a door is open. No door is open check repeatedly. When I go over a speed bump it sounds like something is grinding in the back end I have to come to a complete stop and start again after the bump or the Jeep will not move. The radio will randomly make a very loud static noise that is ear piercing for a second the it will be fine or it will restart the radio it's different everytime it happens.

28 Radio/tape Cd Player problem of the 2017 Jeep Cherokee

Failure Date: 09/22/2018

My 2017 Jeep wouldn't start on September 22,23 2018 while parked in driveway. It made a sound like the battery was dead and didn't have enough juice to start. After attempting to start multiple times and trying to turn off radio and headlight. It finally turned over, but after returning home from running errands, the following morning on the 23rd it wouldn't not start until I received a jump. There was a p code on the dashboard of car. Ive also experience issue with it not wanting to excellerate even with excessive amount of pressure to the gas peddle.

29 Radio/tape Cd Player problem of the 2019 Jeep Cherokee

Failure Date: 09/07/2018

Radio continues to go in and out after 4 times at the dealership. This problem does not occur every time the car is started, but it will be immediate when you turn the car on if the radio will work or not. My car has been updated with new programs, new radio system put in, and the issue is still not resolved. The dealership at oliver c. Joseph in belleville, IL stated they are not sure what the issue is. I will be taking my car back in for the fifth time due to the radio issue not being fixed. Also, if the radio starts out working properly when the car is initially started it will not happen suddenly. Either it works or doesn't work when the car is first started.

30 Radio/tape Cd Player problem of the 2014 Jeep Cherokee

Failure Date: 08/28/2018

My 2014 Jeep Cherokee trailhawk started having issues where traction control would engage when stopped at a light and it would stay on until the car was turned off. This progressed to an instance where I was stopped at a light and traction control engaged while stopped and the engine stalled. I took the car to the Jeep dealership and the only code was to check wire connections, which they said they did. The car drove fine for about one day, then, while on the highway, the dashboard and radio would start to cut out briefly and come back on. Once I was off the highway and stopped at a light, traction control engaged. At the next light, the car stalled again. I used a code reader and there were no codes available. This could cause an accident if the car loses power when driving at highway speeds.

31 Radio/tape Cd Player problem of the 2015 Jeep Cherokee

Failure Date: 08/15/2018

At around 40,000 miles, touch screen/radio would randomly shut off and on, and service shifter comes on intermittently. Sometimes stays on constantly, sometimes comes on and off. Very frustrating as numerous people have reported these issues all over the internet, but Jeep has done absolutely nothing about it. Some reports even mention injuries involved in the issue. No vehicle should have these issues this commonly at a very acceptable low mileage.

32 Radio/tape Cd Player problem of the 2019 Jeep Cherokee

Failure Date: 08/06/2018

My radio cuts in and out on most fm stations.

33 Radio/tape Cd Player problem of the 2019 Jeep Cherokee

Failure Date: 08/01/2018

2019 Jeep Cherokee latitude. First bought the car the head lights and tail lights were dead. Took it into the dealer to have it repaired, took it into the dealer for a tramission recall. Randomly driving down a major highway a vehicle just shuts off in the middle of in the middle of the road and wouldn't start back up for a few minutes while I was stuck in the middle of the highway. Called dealer. Radio randomly doesn't work correctly either stays running when the keys turned off car and keys taken out , radio randomly shuts off.

34 Radio/tape Cd Player problem of the 2019 Jeep Cherokee

Failure Date: 07/26/2018

I bought my 2019 Jeep Cherokee lattitude plus 4x4 and from day one the radio has acted up. I have taken it back to the dealer 4 times for them to resolve the problem they put in a new radio one time, a antenna, the next and said they did some rewireing. What happens is when I start my vehicle either the radio will play or it wont ( well plays but you cant hear anything unless you turn the volume way up all most maximum before you can start to hear it). After each time they said they had it fixed. It also when not working when you hit search stations it will go from 95. 9 and keep going with out stopping back to 95. 9 so no stations on search to stop on. They said they are not sure what to do next if it acts up. So after being frustrated I did a search on my Jeep and found this web page with other people some with the exact same vehicle as mine having the same problem. I did have video but not sure how to get it off of google photos to put on here. The radio only does it on start up and might work the next time and not the next or work a few times then not the next you never know when it will act up. Here is the website with others having the exact same problem as me. . Read more...

35 Radio/tape Cd Player problem of the 2019 Jeep Cherokee

Failure Date: 07/09/2018

Radio August 2018 drove for about 6 hours. Stopped for dinner. Started the Cherokee no radio. With out the radio nothing works ( no ac/heat, navigation, phone etc. ). Bought the 2019 Cherokee in may 2018. July of 2018 the radio was replaced ( refurbished radio / not a new radio } volume problem. So this is the second radio in this vehicle ( not happy with a refurbished radio in a new vehicle that is just months old ) , dealer/Chrysler keeps doing systems updates that don't work. At least once a week the radio will not turn on and when the radio doesn't turn on I cannot operate any of the internal systems because the screen is blank.


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