Jeep Cherokee owners have reported 64 problems related to radio/tape cd player (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Jeep Cherokee based on all problems reported for the Cherokee.
This is in reference to my 2019 Jeep Cherokee latitude plus. The radio fades in and out most of the time. After initial startup it may or may not work properly. If it does not work (fades in and out) then it will not correct itself. The only way to possibly get the radio to work properly would be to restart the vehicle. Then it may or may not correct itself. This happens on the am/fm stations. It does not happen while using sirrus radio. This occurs about 75% of the time on startup. 25% of the time it works properly. When it is not working, there is only one or two stations that will be able to be tuned if using the auto tuning button. It will tune to the one station (however, it still fades in and out). The dealer has replaced the radio to no avail. They are trying the antenna however there are several owners who report that does not work either. Although this is not necessarily a safety concern it is still a major problem with my $33,000 vehicle. We need to know how to get this rectified. This has been happening since the day I picked up my vehicle.
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all problems of the 2019 Jeep Cherokee
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Engine shuts off itself while driving at 40mph in 3 different occasions . All issues in this car start with the radio reseting itself to antitheft/engineer mode or shutting off.
The radio and all functions related to this, including heat/ac, back up camera, environmental controls, hands free calling, intermitantly go off. Sometimes when I start the car, need to wait 15 minutes or more before it starts. Other times it fails when driving. Jeep dealer stated the radio went bad and needs replacing. He also stated that he needs to replace these regularly.
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all problems of the 2014 Jeep Cherokee
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Radio/ screen display goes black intermittently. Happens while driving or backing up. Cant use screen to see what's behind you. Not to mention you lose climate control and everything else your screen displays. Dealership is replacing these units with remanufactured radios (units).
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all problems of the 2015 Jeep Cherokee
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2014 Jeep Cherokee. Consumer writes in regards to issues with car stalling. The consumer stated that the vehicle shifted hard between first and second gear. A "thud" could be heard when the vehicle jerked. The vehicle would "chug" and stall at intersections. The stalling also occurred when reversing and upon breaking in order to shift. The vehicle propelled forward when downshifting nearly hitting the vehicle in front of it. The vehicle became stuck at 3000 plus rpm when going down hill. The brake would have to be applied in order to have the car shift. The vehicle had a "howling" sound at the front end that worsens in cold weather. It was only heard while in motion. The radio randomly switched stations. Also, it would switch from the radio to the phone. Phone calls would not go through, but the timer for the call would connect. The radio and phone would be inoperable until the vehicle was restarted and they key removed from the ignition for at least 3 minutes. The dealer could not duplicate the failures. The consumer was concerned the warranty would run out before the vehicle could be repaired. Updated 08/28/2017.
Water saturating floor and carpets under floor mats, passenger front and rear. May be the cause of intermitant door locks , and at time uconnect radio and climate control system restarts. First visit to dealer, dealer resealed/rewelded rocker panels and improperly sealed areas. Second vist dealer stated the leaking was a sun roof. However, vehicle doesn't have a sun roof. ? the dealer is unable to replicate water coming in from rain but has not checked ac condensation or other means of entry that we know of. Water does appear to show up faster during periods of hot eather and ac usage. Please note - I have pictures of mold growing rapidly on the carpet under the floor mats.
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all problems of the 2016 Jeep Cherokee
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One morning I started the car, I heard water moving from the engine area. While, driving the car I heard a noise's like a pressure cooker sounds. Once I arrived at work I walked around to the passage side to retrieve my staff. I could smelled antifreeze. I contacted Jeep right away and they contact a tow company. It was drop off. The dealership worked on it for a couple days. They did pressure test for external leak, didn't locate a leak. They didn't do a internal examine. It's 2 year old vehicles already leaking antifreeze. I have my vehicle into the dealership twice but still smell antifreeze. Two pressure test later nothing. I just pickup my vehicle for the second time. Why is Jeep vehicles having so many problem. My psi, transmission and radio making sounds when its off. Jeep is a bad vehicle and it just a matter of time, humans might be in damage due to the uncaring manufacturing company that makes lot's of money of the back of working americans.
When I push the gas pedal to accelerate the vehicle does not speed up for some time, I can have the gas pedal pushed to the floor and there is a very long lag time for the car to speed up and switch gears, it is extremely dangerous, I have put in reverse several times to back out of my garage and the car will not go in reverse, the entire car thumps back and forth and hesitates and takes some time to get in gear, my radio has stopped working twice, touch screen blacked out recently while in motion, when attempting to pass a car I can not safely get my speed up, its a real lemon and dangerous, I am waiting to get rear ended, pushing on gas pedal and engine revs up real loud but car does not accelerate like a normal car would, purchased 7 month ago and seems to be having more issues every day, was in a drive through with car on, foot on brake, and car in drive and took foot off brake and hit gas pedal and car did not go like it was in neutral, I had to put in park, turn off and turn on again to put in drive, this vehicle is not safe, will take it in for recall repair tomorrow and if not repairable will be traded, do not purchase, looks nice but terrible transmission.
One morning I was driving to work in my 2014 Jeep Cherokee, and I lost all power going 30 mph. The dash lights went off, the radio went off, and the engine turned off. I coasted to the shoulder with no power. I called the fca recall assistance center and they suggested I get a diagnostic done. If the problem is due to the s55 transaxle wire harness recall, then they said I would be eligible for a loaner vehicle until the recall part was made for my Jeep. I called my local Jeep dealer and set up an appointment to get the diagnostic done. 2 days after my loss of power, I got a message on my dash that said "service 4wd. " I'm deeply concerned about my safety, and the safety of my family in this Jeep.
I brought my Jeep in for the safety recall r40 radio security vulnerability on 9/16/16. They tried to do the software update 5 times over 4 and half hours. The result of the failure is not having access to the in car phone/rescue system, no navigation, no blue tooth, no radio or music access and no control over the heat/air vents, seat warmers or steering wheel warmer. I was told they needed to replace the radio. They told me it takes about 3-5 days. I followed up with them Wednesday 9/21/16, Thursday 9/22/16 and Friday 9/23/16, as they told me it was on the way and I should just try back the next day. On Friday 9/23/16 I was advised the part was back ordered and would not be there until the 1st week in October. On Tuesday 10/4 I was advised it still had not shipped and they expected it some time next week. Thursday 10/6 I was advised it's not scheduled to ship until 10/18. The continuous lies about when this will be fixed are exasperating. I feel unsafe in my car now and I have a 45 mile commute to and from work. I also pay for sirius radio and have been unable to use it since this happened.
In less than a year chysler Jeep has replace transmission, radio, read trunk door handle. Dec 5 2015 car started jerking again like this may -July 2015 and then @3:30pm 12 /5 /15 Cherokee stop in the middle of the intersection of 13 mile & utica. I had my 7yr old in the car and avoided traffic accident pulled over and it suddenly stopped again. Fortunately was able to get home was only five minutes away. Placed complaint to Chrysler they towed the vehicle 12/7/15. However yesterday 12/7/15 @6pm roseville Chrysler Jeep dealership service:(888)409-5930 called to tell me it was my error that Jeep Cherokee stop working because it was "due an oil change in October". I told repair shop my husband and I need to speak to a manager because 1st I received no light signal or notification from this digital display stating I needed an oil change which is provided by 2014 Jeep Cherokee second there is no way the vehicle should have been dry out of oil unless there is leak or something caused oil to dry up. This vehicle is a lemon and is dangerous and all I want is to exchange for another vehicle that is not a Cherokee. July 2015 Chrysler customer care dept. Said my case warranted a vehicle replacement but since roseville Chrysler Jeep have received their money from allay bank they refuse to assist me. This vehicle is dangerous and want to cancel my lease agreement - I pay my $380 lease on time every month I deserve a reliable vehicle from roseville Chrysler Jeep.
I did the recall orc module software on my vehicle now I got a recall on th radio security vulnerabliliey the dealer in my town says this is the same recall, is it?.
Several times while I was driving the digital dash display went blank, red "battery" indicator came on, "no bus" fault message appeared, the headlights went off, the turn signal did not work, radio did not work, door locks would not work (lock/unlock). The safety issue is to lose function of headlights and turn signal while driving. Also if a crash were to occur, I may not be able to exit my vehicle in an emergency, due to not being able to unlock my doors. Between August 27, 2015 and September 14, 2015 this occurred four (4) separate times. The vehicle was turned in for service each time this occurred. The problem is intermittent, during driving it can come and go. Service department at authorized Jeep dealer stated that they do not have any instrumentation to troubleshoot can bus and they can not duplicate the issue. I would pull over into a safe area and take photos of the dash showing the faults. Service department can only reset faults as displayed on a tablet when plugged into the vehicle. Again dealer has no tools to look up bus problems, electrical contact issue, etc.
Jeep Cherokee trailhawk, 2015. This has been an ongoing problem, since shortly after purchase 8/10/15. This happens when driving. Sometimes highway sometimes county road. When Jeep shifts there is a significant "jerk" that can be felt. Similar to whiplash. No specific time or place that it happens. Just at random times. Have had this in to dealership 3 times. One time they did software update. Did not solve problem. The next two visits the technician said they did not experience any problems during test drive. It seems to be a transmission problem. That is main problem--but there is also a problem with the radio. When on am, it sounds as if there is someone inside the radio hammering with a hammer. Again, dealer did not experience this problem while driving.
While driving, the navigation system failed, leaving only the arrow pointing in my direction of travel. This continued for over three hours. When stopped for lunch, I returned to vehicle and when I restarted the navigation system returned to normal. I took the car into the dealer who said that the current radio/navigation system had two software updates due. They were installed, completely locking up the radio/navigation system. The dealer took over three hours to correct problem with their top computer person. The vehicle was never the same. The backup camera failed, the dashboard display would lock out and other electronic malfunctions plagued the vehicle. The whole radio/navigation system was finally replaced after three months of trial and error. At this time, the vehicle seems to be functioning properly. However, one employee at the dealer told me this. Jeep has at times been installing refurbished radio/navigation systems in their new vehicles when they run short of new parts. This could explain why the software updates were not compatible with the older radio/navigation system. How can a manufacturer install refurbished parts into a new vehicle? to me, this is not only a safety issue but a consumer fraud issue.
For the past week my 2015 Jeep Cherokee has been at the dealership; continuous screen/radio malfunctioning/ unintended car acceleration/ computer system malfunction, etc. I was told by the service manager that they have no clue why my vehicle is not functioning correctly or accepting their several attempts to 'update' my vehicles system to correct the various problems. The manager went on to tell me how my car is "rejecting" the new part they tried to install. I did not know vehicles had the ability to 'reject' mechanical parts. He said they had to contact Chrysler to find out how to fix my vehicle; I truly thought the "Chrysler" dealership was Chrysler and mechanics there were trained to fix all of chryslers vehicles, shame on me. At this point I am truly afraid to drive the truck, especially with the Chrysler dealership not knowing how to repair the various problems with a 2015 model. I also noticed the Jeeps starting with 1c4pj seems to have all the problems. With Chrysler noticing it as well, why not just replace the Jeeps sold in that batch?.
Traveling to work touched the command button on the steering wheel at that very moment the radio, screen, bluetooth, uconnect system lost power. The radio shut off and the center screen that controls many safety features of the car went blank and would not come back on. I had to call the dealership and they took it in immediately to resolve the issues. I have had the car two months put about 1,200 miles on the car and it has been back at Jeep several times with issues/recalls.
Started car in the garage, put the car in reverse and the dash lights were blinking and the radio display flashed and said service trans and the service trans stays lit. Had the car towed to the fuller dealer on rt 22. Somerville NJ. Got the car back 8/8/14. The transmission continues to give me problems while shifting. At time I can step on the gas to accelerate and the car doesn't move than all of a sudden will rush forward. Slowing down and going around a turn is the worst because stepping back on the gas the car feels as if it's going to stop then at once it will rush forward as if I was stepping on the gas all the way to the floor. Had the car back and on 8/21 was pulling out of the driveway at work and heard a terrible grinding noise and lost ability to steer the car. Had it towed and the dealer called the next day to tell me that the left front axle had snapped and was probably a defective one from the manufacturer. I want to get rid of the car because I don't feel safe driving it. I'm afraid if I ever need to step on the gas to get out of the way of something, I will not be able to and will be involved in an accident. Terrible transmission and will be discussing my concerns with my lawyer.
While traveling at 55 miles per hour on southern blvd. In west palm beach the key turned from the on to the off position. This caused a lockup of the steering and brakes. The automobile returned to full function when the key was turned back to the vertical position. There were no keys or weight hanging from the key and it just clicked off. This condition was recently repaired at arrigo Dodge on okeechobee blvd. The key now sticks in the ignition. The radio failed soon after and it was noted that fuse 27 & 28 were covered in lithium grease from the prior repair which stopped the fuse from making contact with the plug. Cleaning restored the radio function, but key is still stuck in the ignition. Later, the computer stated "key damaged".
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all problems of the 2008 Jeep Cherokee
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The window regulators need to be recalls. The first one to go was the drivers window regulator. Cost over $500. 00 with parts and labor. The plastic part in the regulator broke and the window went down in the door. My husband was able to order the part on line for $200 and fix it himself. The second window regulator to go was the drivers rear passenger window. As I was driving the window kept inching down. Had to stop 3 times on the way home to pull the window up so it wouldn't fall into the door,taped it up till I got home. Again the window regulator something broke inside the part. Ordered another regulator on line and had to have my husband fit it. If you go to carcomplains. Com you will see many of the same complaints. This part should be recalled.
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all problems of the 2006 Jeep Cherokee
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The contact owns a 1999 Jeep Cherokee. The contact stated that the factory installed amplifier caught fire while driving 75 mph. He had to disconnect the battery to stop the sparks and flames coming from the amp. He also had to cut the wires that were connected to the amp and remove the fuse for the radio. The vehicle has not been repaired. The contact feels that this is a safety issue because the amp is positioned underneath the rear passenger seat where the child safety seat is located. The current and failure mileages were 142,000.
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all problems of the 1999 Jeep Cherokee
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I had to replace my front rotors at 35,000 - Chrysler said it's normal wear and tear and wouldn't fix them. There was a problem with a seal on the gas tank. I brought it in for service at least 4 or 5 times before it was fixed. A $2. 00 wire broke inside the front door for the front speaker at 43,000 miles and they charged me $200. 00 to fix it. The salesman sold me a convenience package that was purported as an extended warranty, but was actually a towing and rental car package.
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all problems of the 2000 Jeep Cherokee
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My guess is the water build up from the a/c evaporator is causing some kind of short to the left turn signal, horn, and radio.
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all problems of the 1997 Jeep Cherokee
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Rotors went bad only 18,000 miles on vehicle. Consumer has taken vehicle in for rotors twice. Contacted dealer, and dealer was not willing to do anything. Brakes pulsate when applying brakes. Right front and left front brake rotors were replaced. The left speaker cuts out over bumps.
Sunroof: in the full open position, between 30 & 50mph, with the side windows up, or partially open, a horriffic vibration is felt in the "cabin" which is irritating to the ears, vocal chords, is so bad, that the radio speakers seem like they are ready to break. Dealer refuses to arrange a meeting with Chrysler rep to discuss the problem, which I feel is attributed to a bad design, which Jeep is calling "wind buffeting" in the owners manual, indicating they know there is this problem. The starter failed, and rocking the vehicle to a better spot on the starter allowed it to start, but vehicle is still sluggish starting at times, seeming as though the batter is weak. Jeep will not replace starter until a total failure. Brakes. . Bad vibration due to apparent warped rotors. These are being replaced on warranty without dispute, indicating that Chrysler knows there is a problem with the rotors. This vehicle seems to be the "lemon of the fleet" only giving a maximum of 14. 5mpg, highway, and less in city only, and does not idle smooth.
While driving at 65 mph there was a loud noise coming from the rear end. Also, water pump/rear windshield wiper/heater fan and stero were not working.
Radio failed.
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all problems of the 1996 Jeep Cherokee
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Three months after the purchase of the vehicle, rust marks appeared. The electrical system malfuntioned with out any warning. There have been problems with the air conditioner and the radio. There is a thumping noise in the rotors that was fixed but the noise still remains.
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all problems of the 1998 Jeep Cherokee
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Cd player failed.