65 problems related to alternator/generator/regulator have been reported for the 2011 Jeep Grand Cherokee. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2011 Jeep Grand Cherokee based on all problems reported for the 2011 Grand Cherokee.
2011 Jeep Grand Cherokee stalls when I slow down entering a highway ramp of making a turn. Happened three times after a recall was done to fix that issue at around 46000 miles and now just recently it happened 2x again at 96000. All recalls have been completed but there is an recall for the alternator on t36 that covers the 2012,2013 and 2014 stall and the issue was the alternator. I believe the 2011 should fall into that.
Since September 2017, my 2011 Jeep Grand Cherokee has been in the repair shop four times due to the vehicle not starting. The alternator and battery was checked once per month up until December, but each time I was informed that both parts were in good condition based on the diagnostics. However, after each repair visit the vehicle would not start after a few days. Between repair visits a number of other issues occured: *automatically accelerating at high speed (Jan �18) *engine stalling while driving (Jan �18) *blowing cool air on one side and hot air on the other (sept �17) *doors locking and unlocking when unattended (sept �17) *windows going down half way when unattended (oct �17) *radio powering on when turned to the off position (Nov �17) the most recent incident happened two weeks ago when the car stalled and stopped in the middle of a busy stretch of road with three vehicles in close proximity. Due to ongoing issues, this week I had the car towed to Jeep for another assessment. The Jeep adviser called me back the next day stating my battery and alternator needed to be replaced for $1282 otherwise the car wouldn't start without a constant charge. The battery was just replaced a year ago in June 2017. With all of the issues mentioned it's clear that the 2011 Jeep Grand Cherokee has a design issue/flaw that poses a major safety concern for consumers. The issues that need to be investigated or re-investigated for the 2011 Jeep Grand Cherokee are the alternator and power module replacement. Most, if not all of the issues mentioned could be directly linked to the tipm. My request is that cas, NHTSA, and Chrysler consider or reconsider the above mentioned for both safety concerns and the undue repair expenses paid by consumers that appear to be directly linked to faulty design.
Tl the contact owns a 2011 Jeep Grand Cherokee. While driving 55 mph, the vehicle stalled and the battery indicator illuminated. The vehicle was towed to sea view auto Jeep (810 state route 35, ocean, NJ 07712) where it was diagnosed that the alternator and switch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue and informed the contact that the vehicle was not included in a recall. The failure mileage was approximately 67,000.
Tl the contact owns a 2011 Jeep Grand Cherokee. While driving approximately 40 mph, the air suspension and power train control module warning indicators illuminated. In addition, the windshield wipers operated independently and the vehicle stalled. The vehicle was not able to restart and was towed to an independent mechanic. The mechanic diagnosed that the alternator failed and damaged the power control module. Also, the battery needed to be replaced. The vehicle was repaired. The dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 77,000.
I was driving through a winding, two lane mountain road when my buddy and I both smelled something burning. We thought it may be something outside, so I continued driving. After a few minutes we both agreed to I should pull over. During this time, different warning lights on the dash flickered on and off repeatedly. Before I was able to pull over, smoke began to seep through the hood. Luckily, there was a parking lot to a trail head I was able to pull off. I parked and turned the Jeep off. It would not crank again. After the first attempt, all power was lost. Attempted to jump multiple times. Towed for diagnostics. Independent mechanic shop determined alternator had shorted internally and battery was no longer able to hold a charge. Both were replaced for $1,600. There is an open recall for 2012-2014 models, t36/NHTSA 17v-435. Why are the 2011's excluded? this recall includes engine sales code erb; my 2011 sales code is also erb, but my VIN isn't included in the recall. I took this mountain road to avoid traffic from an accident on the major highway that is my normal way home.
Tl the contact owns a 2011 Jeep Grand Cherokee. The contact stated that the battery indicator illuminated, the radio shut off, and the vehicle stalled without warning. The contact had to coast the vehicle to the side of the road. The vehicle was unable to restart and was towed to the contact's residence. The vehicle was not diagnosed by an independent mechanic or dealer. The contact was uncertain if the vehicle was included in a manufacturer recall for the alternator assembly. The manufacturer was notified and stated that the vehicle was excluded from a recall campaign. The approximate failure mileage was 113,000.
Bad alternator at 94k miles. Vehicle had trouble starting, found an open recall on the fuel pump relay, but issues persisted and electrical components began to fail intermittently and battery light came on with a whine in the engine. Discovered a 2014 recall on 3. 6l,v6 engines but in checking VIN min does not fall into this category??.
My 2011 Jeep Grand Cherokee overland v8 hemi stalls while slowing down to turn onto another road, or going from highway speeds to exiting a ramp. It's been occurring for several years. I've already had the fuel pump relay recall fixed twice, and my Jeep still stalls out almost on a daily basis. It turns out Chrysler issued a recall (t36) for 2012-2014 Jeeps with alternator issues; however the information I have read on the recall sounds a lot like what is happening to my Jeep. 2011 Jeep gc overland should be included in this recall.
Hello NHTSA team, I am writing to you to ask that additional VIN numbers be included in an existing recall. The existing recall is p60 / NHTSA 14v-634 for alternator failure. Our family has two 2011 grand Jeep cherokees and the alternators have failed in both of these vehicles prematurely. Can you please include VIN 1j4rr4gg6bc547471 into the recall. The alternator in both of our 2011 grand Jeep cherokees, the 160 amp unit will suddenly begin making a very loud whining sound that can be heard loudly from within the cabin of the vehicle and within the engine bay. When the failure on the alternator occurs it is very sudden, one day it is working properly the very next day it is not working properly. We have invested a lot of time in discussion already with the fca department at Chrysler. Fca at Chrysler is indicating to us that our vehicles have all of the matching "specifications" to meet the criteria within the existing recall but our VIN numbers are not included, therefore they cannot cover the repair. The fca continually tells us that they are not sure why our vehicles are not included as all of the specifications on their end appear to be identical to the specifications outlined in the recall for the failed alternator. The issue when it occurs is very rapid, we drive the vehicle one day, no issue, and then the very next day when we start the vehicle immediately there is the tell-tail loud whining sound stemming from the alternator and the noise increases in decibels as the rmp increase. Please include VIN 1j4rr4gg6bc547471 in the existing recall. Thank you very much.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the alternator failed and the battery warning indicator illuminated several times. The contact noticed a burning odor coming from under the hood several times. On one occasion, all the lights on the instrument panel illuminated. A private mechanic performed an inspection and diagnosed that the battery was fine. The mechanic also diagnosed that the alternator failed and caused the battery to drain, and the plastic burning odor was also caused by the failed alternator. The vehicle was repaired and the alternator was replaced. The manufacturer stated that the vehicle was not included in NHTSA campaign number: 17v435000 (electrical system). The failure mileage was 51,000.
The contact owns a 2011 Jeep Grand Cherokee. While driving various speeds, a noise was heard from the engine without warning. The vehicle was towed to the local dealer (dekalb tire & automotive service located at 2089 northlake pkwy, tucker, GA 30084; (770) 938-3680) where it was diagnosed that the battery and alternator needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer stated that the electronic control module needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 15v879000 (electrical system, interior lighting); however, the parts to do the repair were unavailable. The manufacturer was not contacted. The failure mileage was 91,000.
Tl the contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle failed to start without warning. Randy wise auto mall (4350 lennon rd, flint, mi 48507, 1 (810) 230-2500) diagnosed that the alternator assembly failed and needed to be replaced. The dealer also stated that the vehicle was excluded from NHTSA campaign numbers: 17v435000 (electrical system) and 14v634000 (electrical system). The dealer further stated that the battery and ecm were damaged. The contact had to obtain a rental vehicle due to the condition of his vehicle. The manufacturer was notified of the failures and confirmed that the vehicle was excluded from the recall campaigns. The contact was waiting on a response from the manufacturer to determine the guidelines to repair the vehicle. The approximate failure mileage was 140,000.
The contact owns a 2011 Jeep Grand Cherokee. While driving 45 mph, the alternator failed and the vehicle stalled without warning. In addition, the battery indicator illuminated without warning. The vehicle was diagnosed as needing a new alternator. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 110,000.
The contact owns a 2011 Jeep Grand Cherokee. While stationary, the alternator overheated and the battery caught fire. The contact stated that smoke appeared under the hood. In addition, the pcm had to be replaced. The fire extinguished on its own. The vehicle was repaired. The manufacturer was made aware of the fire. The failure mileage was 50,800.
Two of my alternator diodes failed causing smoking, burning smell, and vehicle to stop mid drive. Recall p60 does not cover my car because it is only for 2012 to 2014 although is experiencing the exact same failure.
The alternator is bad I have change the battery twice, when I reserch I found out that the alternator are the same with durango and they are recalled. It stopped on the road twice. I have to call triple a to tow it.
Jeep gc2011 stalls whiling driving. Ongoing since 2012; mechanics have done a lot of service and repair very costly out of my pocket expences but has not fixed the stalling. Says it maybe the alternator, throttle or ignition problem. The 2011 model should be included in the Chrysler recall #t36 (NHTSA #17v435).
Alternator has failed. Charging fault and battery fault light came on shortly before vehicle died completely. Upon replacing battery, vehicle started but battery did not charge and died again while driving causing a stall in traffic without sufficient charge to power hazard flashers necessitating a tow truck to come and remove vehicle.
Defective alternator with 63500 miles, alternator failed 4-7-16 alternator failed while driving I believe that the 2011 Jeep Grand Cherokee should be included in this recall.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the alternator disconnected and failed. The vehicle was taken to the dealer where the failure was unable to be replicated. The manufacturer was notified of the failure. The contact also received notification of NHTSA campaign number: 15v879000 (electrical system , interior lighting) and the contact was unable to receive the part within a reasonable time to schedule the repair. The approximate failure mileage was 50,510.
Hello NHTSA team, I am writing to you to ask that additional VIN numbers be included in an existing recall. The existing recall is p60 / NHTSA 14v-634 for alternator failure. Can you please include VIN 1j4rr5gg4bc714450 into the recall. The alternator in my 2011 grand Jeep cherokee, the 160 amp unit will suddenly begin making a very loud whining sound that can be heard loudly from within the cabin of the vehicle and within the engine bay. We have invested a lot of money and time trying to determine what is wrong, only to find out my vehicle is not included in this recall, which we would have been able to put two and two together immediately. Chrysler is indicating to us that our vehicles have all of the matching "specifications" to meet the criteria within the existing recall but our VIN numbers are not included, therefore they cannot cover the repair. We are continually told that they are not sure why my vehicle is not included as all of the specifications on their end appear to be identical to the specifications outlined in the recall for the failed alternator. The issue is the tell-tail loud whining sound stemming from the alternator and the noise increases in decibels as the rmp increase. Please include VIN 1j4rr5gg4bc714450 in the existing recall. Thank you very much.
Hello NHTSA team, I am writing to you to ask that additional VIN numbers be included in an existing recall. The existing recall is p60 / NHTSA 14v-634 for alternator failure. Can you please include VIN 1j4rr5gg4bc714450 into the recall. The alternator in my 2011 grand Jeep cherokee, the 160 amp unit will suddenly begin making a very loud whining sound that can be heard loudly from within the cabin of the vehicle and within the engine bay. We have invested a lot of money and time trying to determine what is wrong, only to find out my vehicle is not included in this recall, which we would have been able to put two and two together immediately. I have already replaced the battery which was very expensive, only to find it is getting drained by the alternator. All of the fault indicator lights come on, including the brake indicator faliure, engine failure, 4 wheel drive, windshield wipers, and then the vehicle basically will shut down. You have to the engine off, shut everything down and restart. I am afraid I am going to get killed in this Jeep. I am not sure why my vehicle is not included as all of the specifications on their end appear to be identical to the specifications outlined in the recall for the failed alternator. The issue is the tell-tail loud whining sound stemming from the alternator and the noise increases in decibels as the rmp increase. Please include VIN 1j4rr5gg4bc714450 in the existing recall. Thank you very much.
The contact owns a 2011 Jeep Grand Cherokee. While driving at 50 mph, the alternator failed and the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed that the alternated failed. The manufacturer was notified of the failure. The failure mileage was 26,700.
While traveling at a speed of 55 mph on the highway with my daughter in the car, the charging system light came on and seconds later the car killed. All power was lost and thankfully I wasn't in an intersection or anything and I was able to pull the vehicle over towards the shoulder. Vehicle would not start after. Got someone to try to jump it off but it would die as soon as we would take the cables off. Had battery tested and it was fine so pulled the alternator and it was dead. Never heard of having to replace an alternator on a vehicle that is only four years old.
Alternator failure diagnosed as faulty regulator by mechanic. Symptoms began spontaneously wherein vehicle would not start. After charging or jump starting vehicle, battery would again go dead after vehicle sat off/not running for a few hrs (less than 8).
Tl- the contact owns a 2011 Jeep Grand Cherokee. The contact stated that smoke started coming from under the hood on the vehicle. The vehicle was taken to the dealer and it was determined that the alternator needed to be replaced. The contact asked the dealer about a recall for the alternator on the vehicle and the dealer stated that there was no recall for the alternator on their vehicle. The vehicle had not been repaired. The current mileage was 46000. Rl.
My vehicle is having issues starting/stalling, and sounds like the water pump and/or alternator is failing. I went to the dealership and they said this is all tied to p54/NHTSA 14v-530. The tipm parts are not available to fix this issue, and have not been available since I received the first recall notice back in October 2014. The dealership said the parts are not going to be available for weeks, possibly months. I called Jeep/Chrysler and they also said that is the cause of my problems and they have no date that recall replacement/correction parts will be available. I asked them what I should do since I'm driving a vehicle that doesn't want to start (takes multiple attempts), that stalls out, and that other components under the hood are being affected. They said they will not cover any towing, or rental costs, and had no guidance on what to do besides "good luck". This is a serious issue, I can become stranded, the car could stall (potentially while driving and this car is always on highway high speed driving), and I now have other parts under the hood that this issue is taxing (alternator, battery, water pump, and I could only imagine what else). What am I supposed to do that I'm forced to drive a vehicle with a recall that is not safe to drive? I can't even pay to get this fixed, there is no solution at this time. I don't understand how the vehicle is not recalled entirely and taken off the road, or that if people are experiencing this issue there is no recourse. No free towing, no rental cars ready, no ability to trade in or buy a new vehicle. Nothing. I'm not sure what to do next, get a lawyer? contact bbb? please let me know as I don't see how this is legal, I'm being forced to drive a vehicle with a manufacturing defect that is dangerous. Thank you anthony sanzari 201. 310. 1518 email: asanzari@aol. Com.
Tl- the contact owns a 2011 Jeep Grand Cherokee. The contact sated that while traveling on several occasions the vehicle stalled intermittently. The contact indicated that the last time the vehicle stalled while making a right turn, the vehicle was not able to be restarted. The contact received assistance from the police to push the vehicle out of the road to the side of the road. The vehicle was towed to an authorized dealer who indicated that the alternator needed to be replaced. The vehicle was to be repaired by the authorized dealer. The contact was included in NHTSA campaign id number: 14v530000 (electrical system), however the dealer indicated that the tipm part was not available and the alternator was the remedy to fix the vehicle. The VIN was not avalable. The manufacturer was notified of the failure. The approximate failure mileage was not available. Dyd.
The alternator failed and the tipm also. There is no charging light in the dash so it was impossible to know there were a problem since the battery was dead and the engine stall. After that, there were no light, no power brake and the car won't start anymore. Even after replacing the alternator ( which is cost 1000 each. ) the alternator do not charge because the tipm failed too. Overall, it cost 2200$ to repair and I lost my car for 4 weeks !.
The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle failed to start. The vehicle was towed to a dealer and the battery was replaced. The failure recurred intermittently and the vehicle shut off while driving approximately 40 mph. The contact stated that the vehicle was repaired under NHTSA campaign number: 14v530000 (electrical system); however, the remedy failed to repair the issue. The vehicle was taken to a dealer. The technician diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 39,000.