general problems of the 2011 Jeep Grand Cherokee - part 2

While driving I lost power and had to pull over while in traffic. Dash lights started to flicker before power was lost and alternator was smoking. Fortunately was able to pull over. Research online suggests the 2012 model of this vehicle had a recall issued for a similar alternator issue.

Driving for 2 mins . Came up on a red light stopped after turning green my Jeep stalled.

Malfunction of the engine rpm governor, adaptive cruise control, or electronic throttle control (etc), or some combination of all of the above. On June 7-9, 2022, spontaneous high engine rpm occurred, which resulted in vehicle speeds that were above urban speed limits unless heavy braking pressure was applied. Additionally, on rural highways, the speed setting for the adaptive cruise control was exceeded without driver input. This also required manual breaking in order to control speed. During this situation, the “driver override “ message would appear although no accelerator pedal pressure was being applied. Additionally, the etc warning light would randomly light up and then clear. When the vehicle was stopped and placed in park, the engine would rev to approximately 4000-5000 rpm. Especially in congested traffic conditions, this runaway engine rpm condition is a terrifying situation. This malfunction has occurred on this vehicle before, and to a similar extent. However, the Jeep dealer could find no underlying cause. The vehicle will also occasionally operate at a higher than normal rpm, but not to the extent described here. I do have an appointment with my local Jeep dealer for June 21. I will describe the issue with them in detail. My purpose for entering this report is to add my issue to any potential list of other Jeep owners who may have reported a similar issue.

Problem with the pcm. No warning if goes out. Car will die and not start back up. Will not keep a charge. Windshield wipers will go on without doing anything. Can't put windows up or down. All lights on bash will light up. Lights inside and headlights will go very dim. Not safe.

Recall 14v5300 - replacing fuel pump relay to prevent vehicle not starting and stalling was performed in November 2021. It has not solved the problem. Th Grand Cherokee still does the same thing. I replaced the relay that was replaced in the recall. No help. Chrysler corp. Did not fix the problem. A new recall needs to happen. This Grand Cherokee has stalled slowing down to come to a stop and when slowing down to turn at an intersection. This is very dangerous. It could cause an accident at the intersection. This recall needs to be revisited or a new recall needs to happen to solve this problem. Thank you reid a. Van kirk.

Battery light came on then went off so I thought maybe it was all the rain we had? when locking my car I noticed the horn was very low. I replaced my battery last year so I knew that was good. When I tried to start I got nothing! tried jumping without any luck. Had it towed to my mechanic who could smell the burning parts. Changed the battery, alternator and is now changing the computer. Not only has this been very expensive to fix but the thought of it just happening while I was driving still is on my mind! not much of a warning! I am just lucky the whole car didn't go up in flames!.

I was leaving home from work and my car started perfectly fine and I drove like 50ft and the car completely shut down. I tried to jump it car to car but it was draining the other car batteries so I got a tow truck to come out and it jumped the car enough to get it in neutral and then it cut off. I changed the battery and alternator and it cuts on them after about 5-10 min it completely cuts off and won’t turn back on again. Lights on the dashboard pop up too before it cuts off.

Issues with the tipm module on my vehicle. It causes electrical issues within the vehicle as well as shutting down when moving or at a light or stop sign. The local dealership says nothing can be done. It is a safety issue.

Tipm is malfunctioning constantly draining my battery, headlight flickers random check engine codes sporadically… just has been a complete nightmare trying to diagnose.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that while driving the vehicle suddenly stalled. The vehicle was towed to the local dealer who diagnosed that the fuel pump relay was faulty and needed to be replaced. The fuel pump relay was replaced under the NHTSA recall campaign number 91v813000(electrical system) but the failures continued to occur. The manufacturer was notified of the failures but no assistance was offered. The failure mileage was 190,000.

Subject: alternator/generator/regulator problem of the 2011 Jeep Grand Cherokee overland: failure date: Sep 29, 2021. Dealer has advised that the "control module" for the alternator is malfunctioning which causes the alternator to function at maximum capacity all the time and results in the "battery warning notice" on the instrument panel. Dealer advises that no replacement "control module" is available in the entire us at this time (control module is foreign made). According to dealer, the alternator will fail, and any replacement unit will also fail. What is the fix for this safety issue?.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that the vehicle failed to start-up after multiple attempts without warning. One day, the vehicle failed to start up and the contact had the vehicle towed to a dealer. The contact was informed that his vehicle was included in NHTSA campaign number: 19v813000 (electrical system). The vehicle was repaired. Approximately six months later, the contact stated that the failure recurred, requiring several attempts to start the vehicle. Neither the dealer nor the manufacturer was informed of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at 5 mph and making a right turn, the vehicle stalled. The forward collision warning light illuminated. The contact veered to the side of the road and parked the vehicle. The contact was able to restart the vehicle and continued to drive. The contact became aware of NHTSA campaign number: 19v813000 (electrical system). The vehicle was taken to the dealer for the recall repair and the dealer replaced the fuel pump relay; however, the failure recurred six months later. The vehicle was taken back to the dealer where it was diagnosed that the total integration power module (tipm) had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to follow up with the dealer. The failure mileage was approximately 150,000.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated that on multiple occasions the vehicle would not start while pressing the start/stop button. The contact indicated that the failure was corrected while tapping the tipm and then pressing the start button. The vehicle was taken to the local dealer who was unable to duplicate the failure and no issues were found. The contact indicated that on several occasions the vehicle stalled without warning. On one occasion the vehicle lost motive power while entering an intersection. The cause of the failure was not yet determined. The manufacturer was not notified of the failure. The failure mileage was 104,941.

I have gone back and forth to the dealership since I purchased my Jeep. It’s been a horrific time dealing with all of the issues. Seatbelt sensor’s, windshield sensor, fuel pump problem over and over. I’m alive by the grace of god, while on the freeway the Jeep latterly stop. Completely died on me. Nothing to warned me simply shut off. For the longest all I got from the dealership was no replacement was available. Finally in December 2021 it was replaced. But right after I drove off the lot the air bag light came on, I returned to the service department and once the service technician turned on the Jeep- nothing came on. So I went home a few weeks later the same thing on and then off . It would stay on for a couple of days then off. Now it’s on for months and off for about a day two the most. The lights on the dashboard are continuous flickering on and off. I’m so tired of all of the problems this vehicle has it’s ridiculous. I need some one to please look into this. I have spent over $5000. 00 dollars on diagnostic testing and repairs from extra work other then the normal expense’s. I’m at the end of my patience with this.

While driving the vehicle it will with no indication shut off and stop running. Its very scary and dangerous. I have taken it to the dealership and they told me the car is just old and have pressured me to buy a new car.

Started vehicle and heard a bad grinding noise. Turned off vehicle, attempted to restart, failed to restart, and checked under hood and the alternator was so hot is was untouchable and smoking, had to disconnect battery to prevent fire. Leaving me stranded.

The contact owns a 2011 Jeep Grand Cherokee. The contact received a recall notice for NHTSA campaign number: 19v813000 (electrical system). The contact took the vehicle to the dealer where an inspection was performed that confirmed that the fuel pump relay needed replacement. The contact was then informed that parts were on back order and to call back in a month to schedule an appointment. The contact returned in a month and was informed that parts were still on back order and to try other dealers to see if they might have parts. The manufacturer was also notified of the failure and informed him to call other dealers for assistance. The contact then called central Chrysler Jeep Dodge ram fiat of norwood (56 boston-providence turnpike, norwood, MA 02062) where he was informed that there were hundreds of customers ahead of him and that the earliest he would be able to receive an appointment might be in six months. Recently, the contact stated that the check engine warning light had illuminated on the instrument panel. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact had not experienced a failure. Parts distribution disconnect.

In March 2021 my wife’s 2011jeep Grand Cherokee was at naples Chrysler-Jeep for a stalling problem where while driving, the car’s engine would stop while moving in traffic. Power steering and brakes lost power thereby making it nearly impossible to steer or stop without coasting to the side of the road. There was no warning from the vehicle that there was a problem. Once the car coasted to a stop, my wife was able to put the car in park and restart the car. This happened 4 or 5 times before taking it in for maintenance. After 2 weeks looking for a problem, they replaced a fuel pump relay in the tipm. Again, in late July the car repeated the stall while driving 2 times. The car is currently at naples Chrysler Jeep where techs are trying to duplicate the problem with no success. No codes came up during computer testing. We are reluctant to drive the vehicle if the technicians can’t locate and fix the problem before returning the car to us. Because of the sudden nature of the stall, we fear we could crash causing serious injury or death.

2011 Jeep Grand Cherokee. Alternator shorted and/or failed diode causing a fire under the hood. Started the vehicle and heard a strange noise from under the hood. Turned the vehicle off and opened the hood. Upon opening the hood smoke bellowed out. I could see an electrical component inside the alternator glowing red. The component glowed red and smoked until the battery was completely drained. While the vehicle didn't start on fire if it had this could have caused a large amount of damage as at the time of the incident the vehicle was parked inside a airport parking garage. Jeep has a recall for 2012 - 2014 models. The 2011 model year needs to be added to the recall. The failed alternator is available for inspection. Failed component: alternator, available for inspection safety/risk: vehicle fire problem confirmed by dealer: vehicle still in garage, to be towed 7/26/2021 component inspected: no warnings: unusual noise.

The contact owns a 2011 Jeep Grand Cherokee. The contact was made aware of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

While driving, an electric fire started in my Jeep due to a vanity lamp short (NHTSA campaign number: 15v879000) which is a known issue: Chrysler (fca us llc) recalled certain model year 2011-2013 Dodge durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. "in the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. " I had this recall completed in November of 2017, which was confirmed by the manufacturer during my phone conversation today. There were no warning lamps, messages or other symptoms of the problem prior to the failure. My safety and others was at extreme risk as I was driving when this fire occurred above my head and I had to quickly pull over and exit my vehicle in a very busy area. There was also melting material dripping from the visor that nearly reached me in the driver's seat, but thankfully I was able to move out of the way and it melted my driver seat instead (as shown in picture). The problem has not been reproduced or confirmed by a dealer or independent service center. The vehicle has not been inspected yet by the manufacturer or insurance representatives or any others, it is at the Jeep dealership and I am waiting to hear back from the manufacturer on next steps for the extensive damage before anything is done.

We had the latest recall repair completed for stalling while driving, it was a fuel pump relay I believe. I think we had it repaired in February/March. However this morning while driving to work our Jeep stalled while slowing down to turn, the battery stayed on but the engine completely stalled & the power steering went out almost causing us to drive off the road. Luckily the brakes still worked but we had a semi behind us that nearly missed us as it also turned onto the same road.

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that on one occasion while driving, the vehicle stalled without warning. The failure mileage was unknown. Parts distribution disconnect.

My vehicle headlights will go on and off. My vehicle at headlights will further flicker on and off if they stay on. My engine will also turn off about 2-3 times a month when braking approaching a stop sign. I’ll have to put my car in park and wait about 10 seconds and the car will start again.

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number 19v813000 (electrical system) and 15v879000 (electrical system) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the parts were not available. The contact had not experienced the failures listed in the recalls. The VIN was not available.

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact contacted the dealer but was informed by the dealer that there was a waiting list since they only received one part for the recall repair per month. The contact had not experienced a failure. The manufacturer was made aware of the issue but provided no assistance. Parts distribution disconnect.

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called the dealer where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts were on back order. The contact experienced a failure related to the recall. The failure mileage was 144,600. Parts distribution disconnect.

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Krebs Chrysler Dodge Jeep ram (100 krebs dr, gibsonia, PA 15044) was made aware of the issue. The contact was informed that the dealer only received one part per week. The contact was placed on a waiting list. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving approximately 5 mph, the vehicle stalled. The contact stated that the forward collision warning off (fcw-off) light was illuminated. The vehicle was taken to galeana Chrysler Dodge Jeep ram fiat (14375 s. Tamiami trail, fort myers, FL 33912) however, the vehicle was not diagnosed or repaired. The contact stated upon investigation, found and associated the failure to NHTSA campaign number: 19v813000 (electrical system). The vehicle was repaired however, the failure persisted. The manufacturer was informed of the failure and informed the contact that no assistance would be provided. The failure mileage was approximately 44,000.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving at various speeds, the vehicle loss motive power and stalled without warning. The contact stated that the vehicle would restart soon after the failure. Upon investigation, the contact linked the failure to NHTSA campaign number: 19v813000 (electrical system). The contact called perry Chrysler Dodge Jeep ram (2340 national city blvd, national city, CA 91950, (619) 931-1656) and was informed that he would receive a callback. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was 149,500.

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The dealer was made aware of the failure but informed the contact that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,000. Parts distribution disconnect.

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 17v572000 (service brakes, service brakes, hydraulic) and 19v813000 (electrical system) however, the parts to do the recall repairs were unavailable. The contact called city auto park (4395 us-130, burlington, NJ 08016, (888) 289-4816) where it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2011 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 19v813000 (electrical system) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Local dealer was made aware of the issue. The contact stated while driving at an undisclosed speed the vehicle stalled without warning. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2011 Jeep Grand Cherokee. The contact stated while driving 40 mph, when the front driver seat heater failed to turn off. The contact stated she had all the sensor showing off but the heated seat stayed on. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired as of yet. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 87,000.