Water Pump problems of the 2011 Jeep Grand Cherokee

Tl- the contact owns a 2011 Jeep Grand Cherokee 4x4. The contact stated that while driving at 40 mph, white smoke began to emit from the engine as the battery light illuminated. After some time, the contact was able to restart the vehicle and drive it to eastchester Chrysler Jeep Dodge ram(4007 boston rd, the bronx, NY 10466). The dealer initially diagnosed the vehicle with a defective water pump and thermostat. Seeking a second opinion, the contact was then able to drive the vehicle to a nearby independent mechanic who then diagnosed the vehicle with a defective alternator. The alternator was repaired by the mechanic. The failure mileage was approximately 115,000. Upon investigation,the contact also discovered that her vehicle had been placed under NHTSA campaign number :19v813000(electrical system) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the recall. The contact had not experienced a failure. VIN tool confirms that parts not available. Jo.

I purchased this Jeep 2nd hand, the Jeep dealership told me that there is a "problem" in the hvac system. Many 2011 Grand Cherokee owners have told me they have had similar problems. My problems resulted in an overheating, small smoke/fire related problem, which I quickly stopped. Over the past 3 years, repair costs have been approx $8,000--(I have repair invoices, I'll attach some, but they are too numerous to scan and attach all now. Will follow up with them if necessary). The following all replaced at my expense: 1). . . Replaced the entire a/c system, including the condenser and all associated parts for heating/cooling, including lines carrying freon, 2). . . Replaced the water pump, 3). . . Replaced the blend doors and actuators three times--(twice parts under warranty). But, this was only a temporary fix. The problems reoccurred several weeks after repairing. 4). . . A month ago the dealer replaced the heater core, and it's housing, claiming that the housing was melted by the heater core. 5). . . The result of regularly overheating--(coolant temperatures between 226-230-f), coolant has continuously been leaking on all parts below/around the leaks on the front passenger side, causing abnormal corrosion. These issues have been happening for the last 3 years, when the car is stationary or moving, city or highway driving.

Serpentine belt failed causing loss of power steering. I did not realize what had broken until I looked later, but I was lucky that I was very close to home as it could have caused major engine failure since the belt also drives the water pump and alternator.

My vehicle is having issues starting/stalling, and sounds like the water pump and/or alternator is failing. I went to the dealership and they said this is all tied to p54/NHTSA 14v-530. The tipm parts are not available to fix this issue, and have not been available since I received the first recall notice back in October 2014. The dealership said the parts are not going to be available for weeks, possibly months. I called Jeep/Chrysler and they also said that is the cause of my problems and they have no date that recall replacement/correction parts will be available. I asked them what I should do since I'm driving a vehicle that doesn't want to start (takes multiple attempts), that stalls out, and that other components under the hood are being affected. They said they will not cover any towing, or rental costs, and had no guidance on what to do besides "good luck". This is a serious issue, I can become stranded, the car could stall (potentially while driving and this car is always on highway high speed driving), and I now have other parts under the hood that this issue is taxing (alternator, battery, water pump, and I could only imagine what else). What am I supposed to do that I'm forced to drive a vehicle with a recall that is not safe to drive? I can't even pay to get this fixed, there is no solution at this time. I don't understand how the vehicle is not recalled entirely and taken off the road, or that if people are experiencing this issue there is no recourse. No free towing, no rental cars ready, no ability to trade in or buy a new vehicle. Nothing. I'm not sure what to do next, get a lawyer? contact bbb? please let me know as I don't see how this is legal, I'm being forced to drive a vehicle with a manufacturing defect that is dangerous. Thank you anthony sanzari 201. 310. 1518 email: asanzari@aol. Com.