Air Bag Problems of Jeep Grand Cherokee - part 2

On March 4th 2026 I called liberty Jeep here in hinesville georgia concerning about the recall for my airbags as well as for the hitch on this vehicle. To date nobody has bothered to call to give me an appointment concerning this major recall and continue to refuse to provide any kind of service for me on this recall I have contacted Jeep headquarters about just concerned dealing with liberty Jeep in hinesville and today they haven't bothered to do anything about this they are continuously endangering me my daughter and my wife by avoiding any opportunity to repair this damage to my airbags.

See all problems of the 2003 Jeep Grand Cherokee 🔎.

I hit a deer at 65 mph, causing significant damage to my vehicle, $7,300+ to the front end. I have a safety beacon that detected the accident through my insurance, that detected the severity of the impact, resulting in an immediate call for safety to check on me. My airbags did not deploy, but there was a nasty aroma of sulfur during the impact. My minor children were secured safely in the vehicle, as well as myself. I, the driver of the car hit my head very hard on the steering wheel and window during impact, causing whiplash- neck pain, and reoccurring migraines still to this day 3-21-2026. Although I didn't receive medical attention it has been made known that I hit my head. This would've been avoided had my airbags deployed. I assume there may have been a malfunction and had this been a more serious incident, not only would my life be at stake, but most importantly my children. This is unacceptable for safety purposes.

See all problems of the 2016 Jeep Grand Cherokee 🔎.

The air bag light on the dash came on . Not sure what to do.

See all problems of the 2014 Jeep Grand Cherokee 🔎.

Driver's steering wheel airbag malfunctioned and deployed unexpectedly while backing into a parking space. Safety of passengers through potential of bodily injury and car crash due to lack of sight and sudden explosion/deployment of airbag while car is actively being driven could have been causedby this malfunction. Various incidents of this safety issue have been reported, but no recalls have been officiated yet for this specific year and model. Vehicle has not inspected yet, it just occurred this morning. Insurance was notified, but said it needed to be inspected by a mechanic or dealership. Airbag light came on today for the first time while driving home and then airbag malfunctioned/deployed while parking.

See all problems of the 2008 Jeep Grand Cherokee 🔎.

Driver side headrest airbag yes vehicle is available for inspection. No accident yes injury the driver side headrest airbag deployed while driving without an accident happening. I suffered whiplash and headaches after the incident that happened on January 18th, 2026. The headrest airbag deploying could have caused an accident but lucky for me I was able to pull my vehicle over safely. There is a possibility of going to the doctors if neck pain and headaches continue. I will be taking it to the dealership on Tuesday January 20th, 2026 to find out what caused the airbag to deploy. It has not been inspected yet but will be tomorrow January 20th, 2026. No warning lights came on before or during the airbag deploying.

Vehicle set air bag warning light, warning message to have srs serviced soon. Took in to dealer, mechanic determined from fault code tha the sensor in the front passenger seat bottom was defective. Jeep is replacing entire seat bottom. Difficulty in obtaining part. Entire repair to take a month.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

My son was hit head on in a very serious accident and his airbag on driver side didn’t fully deploy resulting in injuries. I’m not sure what component was faulty but the airbag should have fully deployed.

See all problems of the 2013 Jeep Grand Cherokee 🔎.

My airbags did not deploy and I believe my seatbelt also did not work properly. I was struck head on (front end to front end) inside a tunnel by a pickup truck (ram 3500) going appx. 40mph and my air bags did not deploy and my head hit my windshield so I’m unsure if seatbelts worked properly as I was using mine. My insurance company is storing it now for me as it is most likely totaled. My insurance is handling my property damage case, as far as I know it has not been to any dealer/mechanic and again is most likely beyond repair unfortunately. Colorado state patrol inspected both vehicles involved, I know my insurance is holding the vehicle now, I’m not sure about the other driver as I am struggling to find help with litigation. I had no warning from my car nor otherr driver, not sure if this is because I was entering the single lane tunnel. He did not use horn flash light anything like that, I laid on my horn and cut my wheel right but being in a tunnel with a wall of rock/mountain, there’s was no avoiding him.

See all problems of the 2012 Jeep Grand Cherokee 🔎.

I was going down main road in vineland NJ making a left hand turn on to elmer road when I was stuck in the front of my Jeep and I hit the steering wheel the airbags never deployed.

See all problems of the 2000 Jeep Grand Cherokee 🔎.

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving 45 mph and depressing the accelerator pedal, the vehicle stalled while driving around a sharp curve, causing the contact to crash into a tree. There was severe front vehicle damage due to the crash. The contact stated that no air bags deployed. The contact had not sustained any injuries. No medical attention was required. The contact stated that a police report was not filed due to the police department not showing up. The vehicle was towed to the residence by the contact's spouse. The manufacturer was not notified of the failure. The approximate failure mileage was 106,000.

We were in an accident with heavy front end and right corner panel damage and none of my airbags deployed.

See all problems of the 2017 Jeep Grand Cherokee 🔎.

1>air bag recal f39 2>. Knee contract my turn off ignition switch recal p41 3> possibly vehicle rollover recall n23 4> components electrical system recal aq10001 5> after market performance suspension system recal 09e039000 6> abs electronic control module recal 4go.

See all problems of the 2006 Jeep Grand Cherokee 🔎.

This 2016 Jeep Grand Cherokee was hit in the left front by a vehicle that failed to stop at a stop sign. It also spun and was impacted on the left rear as well. All airbags but the driver’s side curtain airbag deployed. The driver hit their head on the seat belt pillar on the driver’s side. I have contacted Jeep but they have not responded to me in over a week. Injury to the driver’s head would have been less traumatic if this airbag had deployed.

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving 5 mph, the vehicle jumped. The contact stated that while driving 8–9 mph, the vehicle jerked, and there was an abnormally loud sound coming from the vehicle. In addition, the air bag warning light was illuminated. The dealer was made aware of the failure. The failure was not duplicated. The vehicle was not repaired. The failure reoccurred. In addition, the contact stated that the transmission was replaced in 2025. The contact was informed that the air bag was not covered under unknown recall. The failure mileage was approximately 42,000. The VIN was unavailable.

See all problems of the 2021 Jeep Grand Cherokee 🔎.

My acc/fcw light is on, I have not been in a crash. And while driving after this light came on my passenger headrest airbag broke apart. And my cruise control is out, along with traction control. My car just went haywire.

See all problems of the 2018 Jeep Grand Cherokee 🔎.

I scheduled a recall appointment for my Jeep Grand Cherokee. The dealer confirmed that the appointment was scheduled and that the necessary recall part had been ordered. However, when I arrived, my vehicle was parked and no work was started. I was not given an estimated repair time, and after waiting for 3 hours, no progress had been made. This recall is mandatory, and the dealer failed to complete it. I am reporting this as a safety issue and request that the matter be investigated.

See all problems of the 2004 Jeep Grand Cherokee 🔎.

I was in a car accident and the airbags didn't deploy. Car was declared a total loss.

While driving down the highway the passenger seat headrest airbag deployed. Causing it to hit the back of my head with no warning. There were not any lights on or anything.

See all problems of the 2015 Jeep Grand Cherokee 🔎.

Last year while driving my 2015 Jeep Grand Cherokee, the headrest collision system went off for no reason, hitting me in the back of the head. Luckily I did not lose control of the vehicle and there was no collision or injury to myself. It was very scary, but I maintained control of the vehicle. I went to my local Jeep dealer pembroke pines Jeep auto nation at 13601pines blvd suite a pembroke pines, FL 33027. They told me it was a known issue and the service person made an appointment for me later that week , at which they replaced the headrest at no cost to me under a recall service bulletin issued by Jeep/stellantis. The same thing happened last week while driving, when the passenger side headrest activated for no reason, this time striking my wife in the head. I went back to the same dealership. They told me that this headrest is no longer covered under the warranty which has now expired in April of 2025. And would cost $800 to repair. They told me to call stellantis and see if they would cover the repair. I went home and called stellantis, whose customer service agent advised me that he was going to escalate my concern to his supervisor. I got a call today and they told me that my car is not covered by any warranty and that I would be responsible for the repair. My car VIN number does not fall under the recall which has expired. He also told me that stellantis is not responsible for the repair and he should ask the dealer to see if they would possibly split the cost of the repair with me. This could of been a very serious situation, had I lost control of the vehicle as a driver. I looked further online and in Jeep owners club forums and this seems to be a common problem with Jeeps and Dodge durangos, both owned by stellantis. This is a clear and dangerous safety issue!.

I was driving my car going 30-35mph when all of a sudden my driver's side headrest popped me in the back of my head as if the airbag in the headrest was deployed. I was not involved in any collision for this to occur nor was there a bump in the road that would have caused it. It startled me thinking someone was in the back of my car and hit me, but that was not the case. There were no warning signs or lights telling me to get any of my components inspected. I took it to the mopar service department for inspection, and they said it's a known issue for Jeeps, but there is no recall.

While parked my 2022 Jeep Grand Cherokee, front passenger seat airbag deployed unexpectedly without any collision or impact. The deployment caused damage to the seat and could be a serious safety risk. I later learned there is a recall for similar models due to improperly secured side airbag connectors, but my VIN is not currently included. I believe my vehicle may have the same defect and request immediate inspection and repair at no cost, as this is a safety-critical failure.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

After a rear end hit by another car the red alert/caution light for the airbag system on the front electric dashboard was lit up. The system did not engage after being hit and after taking the car into for repair replacement parts are not available over 5 months later for the same year and model by any original source in the us as of today. Accident occurred in August 2025. Repair shop did identify the 2 failing parts, both related to parts associated with the driver side seatbelt and where it connects to the seatbelt buckle at the side of the seat. Insurance company of the person who hit us forced us to pickup the car from the repair shop despite airbag system not fixed and as of to date 01/17/2026 has not been able to repair or correct the faulty system. They have also as of to date shown willingness to total the car but instead forcing us either to drive a car with a faulty safety device or park it in our drive way and get a new car for personal use. They have also repair shop designated by the insured company inspected the safety system, identified the problem, notified the insurance company and also informed the insurance company the 2 replaced parts or not available in the us. No warning lights prior to accident regarding this airbag safety system and warranty light is currently present 01/17/2026 obviously this is a vital part(s) of the airbag safety system and if not corrected or fixed puts any driver at a elevated risk in case of an accident.

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that upon starting the vehicle, the messages "no seat belt", "service air bags", "service seat belts" and "auto park disabled" were displayed. The contact stated that the failure had occurred with the driver and the front passenger's side seat occupant wearing their seat belts. Additionally, the brake and the check engine warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the occupant restraint controller (orc) had failed, and the loss of communication with the orc had caused the electrical failures. The contact related the failure to NHTSA campaign number: 21v873000 (air bags), but the dealer informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 101,000.

Incident: frontal collision with a boulder at 30 mph. 1. Component/system failure & inspection availability the primary failure was the supplemental restraint system (srs); the driver’s frontal airbag failed to deploy during a high-energy frontal impact. Additionally, advanced driver assistance systems (adas)—specifically forward collision warning (fcw) and lane departure warning (ldw)—failed to provide alerts or initiate emergency braking prior to impact. 2. Safety risk the failure created a life-threatening risk. Striking a boulder at 30 mph caused substantial structural damage, requiring total replacement of the front-right and rear-right suspension assemblies. Despite the severity of the impact, the airbag remained dormant. The lack of fcw/ldw intervention meant zero mitigation was provided to prevent the roadway departure or collision, rendering primary safety features non-functional. 3. Confirmation of problem the fact that the airbags did not deploy was confirmed by independent inspection following the collision. Assessment of the vehicle damage shows that impact forces were clearly sufficient to trigger the srs, yet the system failed to activate. While adas failure is a dynamic event, the total absence of system logs or alerts during the crash sequence confirms the electronic malfunction. 4. Inspections performed the vehicle was inspected by an insurance adjuster and collision repair professionals. These inspections documented that the impact was severe enough to cause significant mechanical failure, yet no airbag deployment occurred. The manufacturer (stellantis/Jeep) has not yet performed a formal data download (edr) or physical inspection. 5. Warning lamps & prior symptoms no warning lamps, srs/airbag indicator lights, or "service" messages appeared prior to the failure. The diagnostic interface indicated all systems were "normal," pointing to a catastrophic "silent failure" of the sensors or the steering column control module.

See all problems of the 2024 Jeep Grand Cherokee 🔎.

My passenger headrest is coming apart spontaneously. It has an active airbag system. Apparently my VIN is just outside a known recall range. I have called Jeep and the dealership, both stated I needed to report to NHTSA. The Jeep will be serviced tomorrow at the dealership for diagnosis and repairs.

It was a clear day as I arrived at work. While pulling into a parking spot, the Jeep suddenly accelerated over a curb and into a tree. I was able to turn the wheel upon seeing the tree, which helped me avoid hitting other vehicles on the opposite side of the island. I had to depress the brakes multiple times before the vehicle finally stopped just short of another tree. During the incident, I was on a conference call. The attendees confirmed that there were no warning sounds from the vehicle—only the sound of the impact. Notably, the airbags did not deploy. The front driver-side area sustained extensive damage, causing the driver’s door to jam. Fortunately, I did not suffer any physical injuries. The vehicle was towed to an auto body repair shop. When connected to a scanner, no error codes were detected. Repairs took nearly five weeks. Although the front sensors were replaced, they still did not function properly. The shop consulted a technician who remoted in and advised them to replace all the sensors again and inspect the wiring. Although the vehicle has been repaired, I remain fearful of driving it. I’ve read similar reports on this board suggesting these issues may be related to the electrical system. I plan to contact the dealership to ask whether they have experience with such cases and if they can inspect the systems.

See all problems of the 2020 Jeep Grand Cherokee 🔎.

The contact owned a 2020 Jeep Grand Cherokee. The contact stated while driving at 30 mph, another vehicle pulled out in front of his vehicle, causing him to t-bone the vehicle on the front driver side. No air bags deployed. The contact stated he and his girlfriend sustained injuries to their backs and his left ankle, knee, and wrist, and bruises on his chest and ribs due to impact. Medical attention was sought via the emergency room. A police report was filed. The failure was not diagnosed by a dealer or independent mechanic. The vehicle was towed to an auto body shop and deemed a total loss. The manufacturer was notified of the failure, and they informed him that a case manager will contact him. The approximate failure mileage was 70,000.

Sometime after performing the b9a recall (NHTSA 23v-787) repair (my vehicle passed), my check engine light came on. Dealer felt there was faulty airbag orc sensor and this was replaced. Despite replacement the vehicle continues to throw check engine list with error dtc b273c. We opened a star case 6/16/25 and my local dealership kept the Jeep for a week. They stated stellantis said there was no fix available. Still showing check engine light with b273c error despite replacing sensor.

The leather of the dash that covers the airbag area has become unglued completely and is wrinkled all across the dash, and I am concerned the safety crash features will not work correctly now with premature failure of the adhesives that hold such a large area on the dash.

Passenger front seat headrest deployed while parked, no collision or accident, was parked in my driveway.

The front passenger seat active head restraint activated while driving on a smooth, rural road, with no traffic, and no impact with anything. My wife was in the passenger seat and was forcefully hit when the headrest deployed. There were no warning lights and no issues which would have warned us of this deployment. The vehicle has been maintained by the dealership since new. I have an appointment with the dealership for the warranty repair. On June 12 2025.

Jeep constantly leaks oil and overheats even after replacing the water pump, radiator and thermostat. The airbag light comes on randomly and also navigation system no longer works.

Was pulling into a parking spot on the 2nd level of parking garage and the Jeep accelerated and hit the cement wall at front of garage space. It accelerated on its own. The front of the Jeep was crushed, and I ended up with a fractured sternum and a seat belt hernia which I will have surgery in the next couple of weeks. The airbags did not deploy. And I did not press on the gas pulling into the parking spot --- it just accelerated on its own. When I first got in the car the system showed that systems disabled, but the then the message went away. When I pressed seat one, it did not go in place and I had to adjust it on my own. I continued on to my dermitologist appointment , pulled into the the parking space and the instant brake when too close did not break and the air bags did not deploy. Thru me into the cement wall, and the whole front of the car was demolished, not epairable.

The contact owns a 2022 Jeep Grand Cherokee. The contact stated that upon entering the vehicle, the contact became aware that the driver’s side air bag had inflated internally, causing a large bubble to form on the leather upholstery. No warning lights were illuminated. The vehicle was taken to the dealer, and the contact was informed that the comfort seat control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was 40,000.

I was stopped in traffic at approximately 16:00 on Tuesday 5/27/2025. All of the sudden the drivers side headrest deployed with force, hitting me in the back of my head and pushing my head and neck forward. Since the incident I am experiencing pain in my neck.