Side/window Air Bag Problems of Jeep Grand Cherokee - part 1

Driver's side airbag located in headrest deployed when starting vehicle. Car was in park and was not involved in an accident.

See all problems of the 2015 Jeep Grand Cherokee 🔎.

Was driving on the highway and the passenger side air bag activated on its own. Car was not in an accident and did not hit a bump, pothole, etc. This is a huge concern and now I'm being told I need to pay for it deploying. Luckily no one was in the front seat when this occured. This should be a recall.

See all problems of the 2012 Jeep Grand Cherokee 🔎.

Tl- the contact owns a 2014 Jeep Grand Cherokee. The contact stated he got into his vehicle and noticed the passenger side airbag headrest pad was detached. The contact took the vehicle to mcgrath Chrysler Jeep Dodge ram,4610 center point rd ne, cedar rapids, IA 52402 where the vehicle was not diagnosed. The mechanic stated the headrest operated as needed and no defect could be found. The VIN was available. The manufacturer was not notified of the failure. The failure mileage was 113000.

See all problems of the 2014 Jeep Grand Cherokee 🔎.

My Jeep has developed several large wrinkles on the top of the dashboard cover. I've seen comments from other Jeep owners that have the same problem. My concern is that the wrinkles in and stiffness of the dashboard cover might interfere with the deployment of the passenger-side airbag.

Riding down rode. Speedometer and lights failed. Took to dealership while the vehicle was at the shop the walked away to file paperwork and airbags deployed on the vehicle. It was the right side air curtain. The entire length of the unit. According to the dealership the car was sitting motionless on the garage floor.

See all problems of the 2007 Jeep Grand Cherokee 🔎.

Takata recall. The contact owns a 2003 Jeep Grand Cherokee. While driving 20 mph, the driver and passenger side air bags deployed without warning or impact. There were no injuries and a police report was not filed. The engineering analyst associate's representative, gary double, had the vehicle towed to spartanburg Chrysler Dodge Jeep (located at 1035 north church st ext spartanburg, SC 29303 888-404-4925), but it was not diagnosed or repaired. The vehicle was returned to the contact's home without explanation. The manufacturer stated that the repair would be the contact's responsibility since the recall repair was not completed. The case was closed. The recall details were not provided. The failure mileage was 190,000.

See all problems of the 2003 Jeep Grand Cherokee 🔎.

The contact owns a 2002 Jeep Grand Cherokee. While driving approximately 60 mph, the driver and passenger side air bags independently deployed and fractured the windshield. The vehicle was driven to the contact's residence. The contact sustained burns to the left arm, which required medical attention. The VIN was included in NHTSA campaign number: 15v046000 (air bags). The manufacturer was not notified of the failure. The VIN was invalid. The failure mileage was unknown.

See all problems of the 2002 Jeep Grand Cherokee 🔎.

The contact owns a 2002 Jeep Grand Cherokee. While driving approximately 20 mph, the driver and passenger side air bags suddenly deployed without warning or impact. There were no injuries. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 91,700.

The contact owns a 2004 Jeep Grand Cherokee. While the vehicle was at an independent mechanic for routine repairs, the front driver and passenger side air bags deployed without impact or warning. The mechanic diagnosed that the air bags needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 15v046000 (air bags). The vehicle was taken to a dealer, but the contact was unable to confirm if the recall repair parts were available. The manufacturer was notified. The failure mileage was 150,000.

See all problems of the 2004 Jeep Grand Cherokee 🔎.

The contact owns a 2004 Jeep Grand Cherokee. While driving 15 mph, the driver and passenger side air bags inadvertently deployed without warning or impact. The vehicle was taken to the dealer, but was not diagnosed nor repaired. The manufacturer was notified and was investigating the failure. The failure mileage was 121,000. The VIN was unavailable.

The contact owns a 2003 Jeep Grand Cherokee. While driving approximately 38 mph, the driver side air bag suddenly deployed. Moments later, the passenger side air bag deployed. There was no front end damage or impact to the vehicle. The vehicle was taken to the dealer, but no further information was available. The manufacturer was not notified of the failure. The failure mileage was 240,000.

The contact owns a 2002 Jeep Grand Cherokee. The contact stated that the steering wheel and front passenger side air bags abruptly deployed while driving 65 mph. The vehicle was towed to the local dealer for further inspection. The vehicle was not repaired. The contact was not injured. The manufacturer was notified. The vehicle was not repaired. Prior to the failure, the contact received notification of NHTSA campaign number: 15v046000 (air bags). The manufacturer stated that the parts were unavailable. The approximate failure mileage was 140,000.

The contact owns a 2003 Jeep Grand Cherokee. While driving approximately 65 mph, the vehicle filled with smoke and the driver and passenger side air bags deployed without warning or impact. The contact sustained unknown injuries that required medical attention. A police report was not filed. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 15v046000 (air bags). The approximate failure mileage was 200,000.

While at a stop sign, both side air bags "exploded" with a large bang and covered all side windows of this vehicle. We were fortunate that the vehicle was stopped rather driving and possibly causing a serious injury to both my wife and myself.

The contact owns a 2002 Jeep Grand Cherokee. While the vehicle was idling at a red light with the brake pedal depressed, the passenger side air bag deployed and then immediately the driver side air bag deployed. The failure occurred without warning or impact. A police report was not filed and there were no injuries. The contact drove the vehicle home and called the insurance company. The manufacturer was not notified of the failure. The contact also stated that a recall notification for the air bags was received, but the vehicle was never repaired. The NHTSA campaign number was unknown. The approximate failure mileage was 109,000.

The contact owns a 2002 Jeep Grand Cherokee. While the vehicle was parked, the driver and passenger side air bags inadvertently deployed without warning or impact. The contact stated that the dashboard and windshield were fractured. The vehicle was not diagnosed nor repaired. The vehicle was included in NHTSA campaign number: 15v046000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 194,000.

The contact owned a 2004 Jeep Grand Cherokee. The contact stated that while driving at approximately 15 mph going across a four lane intersection, another vehicle crashed into the passenger side of the contact vehicle causing the vehicle to tilt to the driver side. Neither of the frontal air bags deployed, only the side air bag on the passenger side deployed suring the impact. The police and fire department were at the scene. The contact was transported by ambulance to the hospital. The nature of the injuries were general bruising to the head, arms and legs. The contact was treated and released. The vehicle was destroyed. The contact also stated that the vehicle was repaired under a manufacturers air bag recall a month prior to the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 133,000. The VIN was not available.

Takata recall. The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 15v046000 (air bags). The parts for the repair had not been available for months. The contact was able to schedule a recall repair months later and was informed that the part was replaced. On one occasion, while the vehicle was parked, the front passenger side air bag deployed without warning or impact. The manufacturer was notified and indicated that they would not address the repair. The dealer diagnosed that the strap around the air bag was faulty and that the dashboard, strap, and air bag needed to be replaced. The dealer stated that the dashboard was no longer in production. The failure mileage was not available.

The contact rented a 2016 Jeep Grand Cherokee. While driving approximately 5 mph, another vehicle crashed into the front passenger side of the contact's vehicle forcefully. The driver side air bags deployed and leaked a chemical substance onto the driver's clothing, which contacted the abdomen area and caused a severe burning sensation to the skin. The contact also sustained bruising to the right breast from the seat belt webbing. In addition, the entire abdomen area became swollen and the right lower side was more severely swollen. The contact's left wrist was broken and the left knee was swollen and bruised. The contact required medical attention and expressed concern of the potential health hazard of breathing the chemicals emitted from the air bags. A police report was filed. The vehicle was deemed destroyed and towed to an independent mechanic. The manufacturer was not notified of the failure. The approximate failure mileage was 2,200. The VIN was unavailable.

See all problems of the 2016 Jeep Grand Cherokee 🔎.

The contact owned a 2002 Jeep Grand Cherokee. While driving 30 mph, the front passenger and driver side air bags deployed simultaneously. After the air bags deployed, the visibility was obscured and caused the contact to crash. The contact¿s neck and back were injured and required medical attention. The driver of the other vehicle sustained an inquiry to the jaw and back that required medical attention. The vehicle was towed to a dealer where the cause of the failure was not determined. The vehicle was destroyed. A police report was filed. The contact received notification of NHTSA campaign number: 15v046000 (air bags) after the failure occurred. The manufacturer was made aware of the failure. The failure mileage was 100,000.

The contact owns a 2003 Jeep Grand Cherokee. While the vehicle was stopped at a traffic light, the front passenger and driver side air bags deployed inadvertently. There were no injuries. The vehicle was towed to the driver's residence where it was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the VIN was included in NHTSA campaign number: 15v046000 (air bags). The failure mileage was approximately 110,000.

The contact owns a 2002 Jeep Grand Cherokee. While the vehicle was idling, the front passenger and driver side air bags deployed inadvertently. The contact and passenger suffered burns to the chest and arms that required medical attention. The metal fragment was visible however did not release the metal fragment and became trapped within the air bag. The contact also stated that two recall notifications were received for NHTSA campaign number: 15v046000 (air bags) however the part was not available for the recall repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 93,000.

The driver and passenger side air bags deployed simultaneously while the 2003 Jeep Grand Cherokee was traveling on a paved highway. This unexpected deployment occurred without the Jeep cherokee suffering any form of impact whatsoever. The mentioned unexpected deployment resulted in injuries to the front passenger side occupant.

The contact owns a 2004 Jeep Grand Cherokee. While driving at an unknown speed, the contact noticed smoke around the front end of the vehicle. In addition, the vehicle shook and stalled. The contact also stated that the passenger side air bag was coming out as if it were partially deployed. The vehicle was towed to a private mechanic, but was not diagnosed or repaired. The manufacturer was not notified. The VIN and failure mileage were unavailable.

Tl- the contact owns a 2003 Jeep Grand Cherokee. The contact was included in NHTSA campaign id number: 12v527000 (air bags). The contact stated that months later, the air bag warning lamp stayed on indicating a malfunction. The vehicle was taken to an authorized dealer who stated the contact would need to have the vehicle diagnosed and was to check with the manufacturer to determine a remedy. The recall repair did not fix the vehicle because the contact stated that since the warning lamp stayed on, the front passenger side air bag was making a noise and the failure was progressing. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 121,036. Dyd.

While driving north on I-75 from manatee county to tampa to go to work, both side air bags self-deployed. I had the car towed to ferman Jeep on sr 54. I called Chrysler and was told that the incident had been elevated and that an investigator would go out and call me within one business day. I called the next day and was told that the issue had been escalated and that I would be called within 1-2 business days, meaning Thursday. I called Thursday and was told I needed to wait until 8pm that evening. No call. I called satruday requesting an update on my vehicle. No call. I called this morning Monday July 7, requested to speak with a supervisor and was told that was not possible. I have no update on my only form of transportation and am desperate to understand, if my vehicle can be fixed. I need temporary transportation. I commute 100 miles in this vehicle every day. I need help escalating my case to the proper people. Thank you.

The leather dash cover is coming loose from the underlying plastic. Effective deployment of the passenger side air bag could be affected. This is a problem Chrysler has known about for years but will not address. It is a problem with the subcontractor not completing the vacuum process when applying the leather cover to the dash. This has occurred slowly over time until it has now become a hazard.

See all problems of the 2011 Jeep Grand Cherokee 🔎.

I was driving through town and started getting warning saying that the drivers side airbag needed serviced and drives side seat belt not being detected. I immediately contacted the Chrysler dealership and scheduled an appt. , took Jeep in on first available date and mechanic told me it was a module that had to be ordered and their were only 24 of them in the country, I asked if I have an accident, will the air bad deploy and he said he didn't know, (that being my main concern). He also told me there was a recall on the brake booster and has to order part for that also. It has been almost a month since they ordered parts and they are not in yet. Obviously the dealership isn't concerned enough to expedite the order or give me another vehicle to drive while waiting on parts. I'm wondering, have there been any other reports for 2014 Jeeps with these issues?.

On 10/18/13 I was traveling 40 mph on a main road and an f-250 pulled out into oncoming traffic from being stopped on a side road and we collided. Both our vehicles had to be towed away. I hit his driver side area and my whole front end was smashed, bumper torn off, fluid leaking from the car. It was not drivable. I had my baby in the car seat in the back but he was fine. I was fine too aside from being sore for 3 weeks and getting whiplash but the main issue that concerns me is that my driver side airbag never went off. It seems to me it should have gone off and I'm wondering if something is faulty. We contacted Chrysler and they were supposed to look at it while it was in the shop, didn't do that, now they want us to bring to dealership to have code read and in the meantime I'm still driving around in a potentially unsafe vehicle. And someone else out there with the same type of vehicle might be as well. . . . . . .

The contact owns a 1997 Jeep Grand Cherokee. The contact stated that the front passenger¿s side air bag deployed erroneously and without warning while the contact was driving 45 mph. The failure burned the wires and caused the electrical system to fail. The vehicle was towed to the dealer and the manufacture sent an engineer to inspect the failure. The engineer concluded that the inadvertent air bag deployment was not caused by a manufacturing defect, although the engineer did not provide a specific cause for the failure. The vehicle was not repaired. The approximate failure and current mileage was 180,000.

In November 2012, Chrysler and you announced a recall of my and just under a million other 2002 Jeep Grand Cherokees m35/NHTSA 12v-527. It is now three months later. About three weeks ago, I received a recall notice, telling me, firstly there was a recall (does it really take two+ months to notify me?) and that Chrysler was hoping the parts for a permanent fix, currently unavailable, would be available as quickly as possible -- with absolutely no hint of how long this might be. Does it really take more than three months to manufacture and distribute a part involved in a safety recall -- "a small chance of an inadvertent deployment of the front . . . Or side airbag! inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash. " and, as for NHTSA, shouldn't you be prodding Chrysler to hasten the completion of this recall?.

The contact owns a 2003 Jeep Grand Cherokee. The contact was driving 25 mph when the front driver and passenger side air bags suddenly deployed. The contact suffered minor burns to the wrist and the passenger suffered minor burns to the knees as a result of the air bag deployment. The windshield was also fractured. The contact called the manufacturer regarding the failure and the manufacturer advised that the vehicle was outside of warranty and there were no recalls for the failure therefore, they were unable to assist. The vehicle was not involved in a crash. The failure mileage was 99,700.

I own a 2002 Jeep Grand Cherokee and both of the side curtain air bags deployed while I was driving. There was no impact or collision. I was making a right hand turn when the air bag light came on. Immediately after that passenger side curtain air bag deployed. Then a couple of seconds later the driver side curtain air bag deployed. I pulled into the store parking lot and had the car towed to a service shop. Insurance investigator determined it was mechanical failure.

I was driving my 2002 Jeep Grand Cherokee when I began to take a right turn into a shopping center. Suddenly, without warning, my side curtain airbag deployed with great force. I was able to slow the vehicle and then pull into a parking space without incident. Upon inspection I found that there had been no impact, no damage to my vehicle in any way, except that the side airbag was now hanging down. Chrysler initially refused to pay for any part of the incident, then finally agreed to pay for the airbag to be re-installed. I was made to pay for the airbag sensor ($200), the airbag console ($320) and a $100 deposit on the airbag itself.

In December of 2010 my side airbags deployed spontaneously while turning into a shopping center in woodbridge, va. After surveying the vehicle and finding no evidence of any crash or other reason for the airbag to deploy, I took my vehicle to lustine Jeep in woodbridge, va. They looked over the vehicle and told me that it could not have happened the way I described it. After fighting with Chrysler they agreed to cover some of the cost of replacing the airbag. I was charged $600 total. Then in November of 2012 I learned that Jeep was recalling Grand Cherokees and libertys in my vehicles age range for exactly what I described happened to me in 2010. Since that time I have spoken to numerous people from the Jeep dealership and from Chrysler. I have received one recall notice that told me I would be receiving a second notice once a vendor had been found to produce the new corrective part. I was also told that I could not request a refund of the $600 I was charged until I get the second notice. I was told to expect the second notice in March or April of this year but that has not happened. It is now almost June and Chrysler refuses to address this. I am driving around a vehicle that could pop its airbag at any moment and I cannot get Chrysler to address the money that was taken from me for a safety issue that they should have taken care of in 2010. Please help.