Driveshaft Problems of Jeep Grand Cherokee - part 2

Problems with the 1999 Jeep Grand Cherokee's driveshaft are well-known among Jeep owners, but many dealers, and apparently the manufacturer, are failing to be forthcoming in providing fixes or an official recall. Driveshaft on this vehicle binds under many driving conditions, making loud "clunking" noises and resulting in unsafe vehicle "lurching" as the driveshaft binds/unbinds. The dealer's first attempt to fix the problem was only temporary - it reappeared within two weeks. Dealer now promises a factory fix "sometime in January" - a totally unacceptable response.

See all problems of the 1999 Jeep Grand Cherokee 🔎.

At 67mph(65-70) Jeep vibrates - not corrected by tires, drive shaft, rear differential, or 2 transfer cases. Dealer doesn't know how to fix. Also cruise control not working properly. Tach jumps while cruising even on flat land.

See all problems of the 1998 Jeep Grand Cherokee 🔎.

During normal operation of the vehicle and driving at any speed, and when brake system is activated, a severe vibration starts to occur. Dealership has examined vehicle four times, and has been unable to effectively remedy the problem. Corrective action taken by the dealership is to replace the brake rotors and brake pads and wheel bearings. The vehicle pulls right while driving due to hub and bearing failure. While driving, the rear end makes noise due to bearing and pinion worn out. Grease leaking around both front wheels because of drive shaft failure. Left and right front cv boot were leaking.

See all problems of the 2001 Jeep Grand Cherokee 🔎.

Caught fire after replacing, contacted everyone, no one helping, I have a letter and a description in format written to dealership, they have provided a vehicle for me to drive, but it has been 7 weeks today and I still do not have a vehicle to drive, can not stop payment on Jeep because can not afford to ruin credit. I need some help. No one from frank shoop has called and I need some action taken. . . Thanks amy, the vehicle is listed in jeff and amy sandefur.

See all problems of the 1997 Jeep Grand Cherokee 🔎.

While making a sharp turn vehicle would shake / vibrate, causing loss of control. Also, driveshaft yoke assembly failed. Seeking help from NHTSA in this matters, the power train differential unit makes whine noise between 54-65 mph.

Rear-back window leaked,reseal failed,had to remove window and reseal, took 4 days. Front differential failed causing front tires to hop during tight turns,diff replaced took 3 days. When stopped at a stop light truck lurches forward almost as if hit from behind, this happens 1 sometimes 2 times at one stoplight, engine revs also increase when this happens, dealer cannot fix. Gas tank is very hard to fill the pump stops before it is full and many times gas spills all over truck and pavement causing a fire hazzard, also gas cap is very hard to remove.

Vehicle has excessive and violant vibrations at 65-70 mph, loud roaring noise. Two Chrysler 5 star dealership has serviced vehicle on numerous occasions including a factory zone rep analysis. Currently the vehicle has been serviced with a new gear shift differential, transfer case and drive shaft, 4 new tires and shocks with no improvements resulting in $3000 in service cost. No resolution. . . . Vehicle is extremely dangerous with extreme violant shaking. Chrysler is contending that the vehicle has high mileage and is not under manufacture warranty and is not liable. I have researched other similar conditions with the same consumer complaints. Many were accident related.

See all problems of the 1996 Jeep Grand Cherokee 🔎.

After coming to a complete stop with the air conditioner off, the vehicle will lunge forward. Consumer has determined the cause as the releasing of tension within the driveshaft. Consumer has contacted the dealer, dealer stated normal operation . Please provide any further details.

No summarylisted on this vehicle.

Vibration, roaring & rear end noise five weeks after purchasing vehicle. Drive shaft was replaced at 4941 miles. The problem reappeared and the axle assembly was replaced at 13947 miles. Rear assembly replaced again two months later at 16387 miles. Rear end / scraping noise and roaring reappeared. Metal found inside rear differential pan and side berring race damaged. The entire rear end unit was replaced at 28844 miles. Prior to the Jeep being repaired on the previous dates indicated, it was also brought in for similar type problems on 11/12/99 at 25775 miles and 1/24/00 at 28323 miles but was not repaired. The last time it was repaired on 2/9/00, the Jeep was at the dealership for three days and they said there was nothing wrong. However, after demanding that the rear end be checked, they found metal inside the rear differential pan and that the side berring race was damaged.

When turning the wheel left or right there is a grinding noise toward the front underbody. Taken to dealership 3 to 4 times for this problem. The last time, the dealership replaced the drivetrain, front axle and brakes. Consumer still experiencing a minor problem.

Loud noise coming from 4wheel drive shaft,took to dealer and was informed we needed to replace the transition case. Dealer then told us that it was defected from the start and tried to order a replacement. Was informed car wasn't safe to be driving and the part is on "backorder". It has been 3 weeks that we have been driving an unsafe car and they refuse to give us a loaner or tell us anything more about why and when the new part is coming in. Giving us the run around. It's obvious they don't want to fix it and are in no hurry. The part costs$1300. If our year and model came this way, how many others? is there really a "backorder" on this part?.

Driveshaft failed.

The front driveshaft was cracked & the heat from the cracked driveshaft caused melting of oil shield. Could not find what caused problem. Has intermittent vibration. Parts on nat'ional back order.

Replaced noisy front driveshaft.

None of these things have been fixed to date. Dealer was given 2 chances and kept saying they could not see anything. Took to another dealer & they said drive shaft, brakes, pinion & gear, back glass all needed replaced. Would not work on vehicle because of dealer fraud. Bought oct. 1999 new. Had been in service since sept. 1998. Did not want to get involved. No safety defect listed in the summary.

Drivetrain/rear wheel bearings failed.

Vehicle has an unbearably loud whine in drivetrain. Constant in steady rpm, increaces with deceleration. After complete warmup (20+miles) noise becomes more metalic, or grinding. Dealer has tried changing front drive shaft, insulating coolant lines, changing ring gear and pinion, and changing valves in trans. None worked.

Rotors on front brakes overheating and warping. . Dealer cannot seem to solve problem even by replacing with new rotors. Terrible vibration when braking. Also transmission makes a loud clunking sound when stopped and shifting. Last item is that front tires are cupping. . . Dealer stated that is because the vehicle has full time 4 wheel drive.

Hello NHTSA, I am writing to file a complaint about my 1999 Jeep Grand Cherokee. Immediately following the purchase (not lease) of my gc, my wife and I noticed a strong jolt in the rear end of the vehicle whenever we came to a stop. I brought our vehicle back to our dealership 2 times for inspection but each time my dealer, manhattan Jeep (a 5-star dealer in new york city) told us that "all of the new '99s do that" and that "all the ones with the v8 do that". That wasn't what I wanted to hear but I thought that it might go away after a few more miles. I now have over 7,000 miles on my vehicle and the problem is getting worse. I have written to customer relations at daimlerchrysler to report my problem. I do have a case number which they've assigned to me. I was told by customer relations that I should try another dealer. Since I was getting no satisfaction from customer relations, I called the sales department at difeo Chrysler in jersey city, new jersey and spoke to a sales representative. I posed as a potential buyer of a 2000 Grand Cherokee. I asked about the quality problems that the 1999 model had and I was told by the salesperson that all of the 1999s produced before September 1999 had a defective driveshaft and that they should be replaced. He assured me that the defects had been corrected for the 2000 model year. So now I have customer service denying the problem while the sales department was very well aware of the problem. I now scheduled a service appointment at bayside Chrysler-Plymouth-Jeep in bayside, new york. The service department at bayside immediately knew what the problem was and I was told that I needed a new driveshaft #52099487ac. With such a large number of vechcles affected, shouldn't Jeep have notivied owners and not just dealers about the defect?.

Engine stalled on the highway without warning. Dealer had to replace drive plate sensor. Problem has occurred again.

Repairs on brakes 4times, drivetrain 4 times, many other items.

See all problems of the 2000 Jeep Grand Cherokee 🔎.

The vehicle experienced the following problems: no horn, interior lights, or door locks, the abs/brakes lights were on, continuous overheating when idled, despite repeated brake work, they were still a problem, the dashlights didn't get bright as normal, hissing noise in the brakes (booster was replaced), blower motor was inoperative along with mode position (replaced blower motor resister wiring harness), front pinion seal leaked and was replaced, there was a broken bolt in the rear stabilizer bar (removed), when the vehicle was placed in drive from park, it shifted hard (replaced driveshaft), the control module was replaced, the brakes pulsated on numerous occasions (TSB was completed), the blower module was replaced, all gauges stopped working,all warning light would come on, the engine temperature climbed higher than normal (replaced the fan power transmitter), the windshield wipers had become inoperative, and the arm had broken (replaced the rear arm). The consumer requested the dealer to back the vehicle. Mr scc.

When placing the vehicle in first gear driveshaft made a banging noise. When accelerating vehicle was noisy as well. Dealer was notified, but could not determine the cause of the problem.

See all problems of the 2004 Jeep Grand Cherokee 🔎.

Braking system, vehicle has always had shimmy or pulsation and feel that vehicle will not stop. Complained to dealer at 9,000, 20,000 and again at 34,000 miles as well as numerous times while at dealer for oil changes. Always told this is just how vehicle brakes until 34,000 when told that all pads need replacement and rotors are warped. Chrysler refuses to pay or acknowledge defect despite my record of complaints. Drive shaft, vehicle clunks as stopping and takes a long time switching gears. Complained at 5,000, 9,000, 20,000, and 34,000. Drive shaft supposedly replaced at 5,000 and 9,000 miles, although independent mechanic doubts upon review. Chrysler considering another replacement after 34,000 mile complaint.