Power Train Problems of Jeep Grand Cherokee - part 1

While driving approximately 65-70 mph on a highway, my 2026 Jeep Grand Cherokee 4x4 with approximately 15,000 miles suddenly jerked to the right and a loud knocking/clunking noise was heard from the drivetrain area. Immediately afterward, vehicle performance decreased significantly and the vehicle struggled to accelerate. The sudden loss of power at highway speed created a safety hazard due to surrounding traffic. No warning lights or messages appeared. The condition persists and the vehicle continues to have acceleration problems. This was very unsafe because either myself or other couldve been injured. I called Jeep and they told me to drive it in to the Dodge dealership in andrews TX, I want to emphasizes this is very unsafe, because it wont accelerate as it should. I have to drive down a road that oil tanker semis drive on as well.

New safety incidents – [xxx] – previous complaint on file I am reporting additional serious safety concerns involving my 2026 Jeep Grand Cherokee limited reserve, purchased new on [xxx]. Since purchasing this vehicle, I have experienced repeated bucking, jerking, rough engine operation, hesitation, loss of power, and stalling. On [xxx], the vehicle completely stalled. On [xxx], it nearly stalled while traveling through a busy intersection with my granddaughter in the vehicle. The vehicle was at douglas Jeep for approximately 24 days, from September 23 through October 16, 2026. The dealership replaced all eight spark plugs after discovering excessive oil or unburned fuel contamination on the plugs. Despite these repairs, the dangerous drivability problems continue. During a recent test drive, douglas Jeep general manager john grupe personally experienced the vehicle bucking and jerking at low speeds. On [xxx], I experienced additional concerning vehicle movement. After shifting into reverse while backing out of my driveway, the Jeep moved backward at approximately 4–5 mph without my foot pressing the accelerator. When shifting into drive, the vehicle also moved forward without accelerator input, reaching approximately 5 mph and maintaining that speed until I applied the brakes. I recorded video evidence of these incidents. The vehicle continues to buck and jerk severely at low speeds, including while maneuvering, turning, and driving through parking areas. I am particularly concerned about pedestrians, children, and other motorists. Despite multiple repair attempts and approximately 30 days out of service, these problems remain unresolved. I have repeatedly notified stellantis and the dealership about the continuing safety concerns. I am requesting that NHTSA document these new incidents in connection with my previous safety complaint and evaluate whether these recurring drivability problems represent information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Vehicle: 2021 Jeep Grand Cherokee overland, 3. 6l v6 incident date: [xxx] location: [xxx] safety complaint: on [xxx], while driving my 2021 Jeep Grand Cherokee overland on [xxx], the vehicle suddenly lost accelerator response while traveling on the highway. The engine initially remained running, but pressing the accelerator pedal produced no response. Multiple warning indicators illuminated simultaneously, including the electronic throttle control, abs, traction control, airbag, and four-wheel-drive systems. The vehicle also exhibited unusual electrical behavior, including unexpected activation of the high-beam headlights. The vehicle subsequently became completely inoperable and would no longer crank or start. The sudden loss of propulsion while traveling in highway traffic created a serious safety hazard and placed me at risk of a collision. This incident follows an extensive history of significant mechanical failures and repairs to this vehicle, including: replacement of the cylinder head following repeated overheating and engine misfires. Complete transmission replacement following transmission-related failures. Replacement of the radiator and cooling fan assembly twice within approximately one year, most recently during a trip to north carolina. Additional mechanical concerns, including a camshaft-related diagnostic trouble code. Despite these major component replacements, the vehicle continues to experience serious reliability and operational failures. These repeated problems have occurred despite attempts to address them through dealership repairs and manufacturer warranty assistance. Stellantis previously extended the vehicle's warranty as a goodwill gesture following earlier issues. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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I am writing to formally request a review of an unresolved safety recall on my 2023 Jeep Grand Cherokee. I recently received a notice regarding safety recall 89d/NHTSA 26v-562, which indicates a serious rear coil spring hazard. Currently, replacement parts are unavailable, still being developed and no remedy has been provided. Because this defect poses a severe safety concern, I cannot safely drive the vehicle. Being left without safe transportation-through no fault of my own-creates an extreme hardship. Under federal standards and manufacturer responsibility, owners should not be stranded or forced to drive unsafe vehicles waiting indefinitely for backordered parts that have been unsuccessfully developed two times already. I am requesting that Jeep corporate authorize a free loaner vehicle or full vehicle buy back at my local dealership; [xxx]. Please contact me promptly at [xxx] with a case reference number and details on how my alternate transportation will be covered. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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[incident description & system failure] on October 4, 2026, at approximately 30,340 miles, hybrid propulsion and charging system completely failed while the vehicle was in motion. The vehicle suffered a sudden "loss of motive power" and stalled completely on a public road. The vehicle was towed immediately and is currently inspection upon request. [safety risks experienced] the vehicle suffered a catastrophic power failure and stalled suddenly in the middle of a public road. This created an immediate hazard for a severe rear-end collision. Furthermore, according to the manufacturer's official safety recall 68c (NHTSA 25v-741), this specific battery pack poses an unmitigated vehicle fire risk, threatened by both traffic hazards and potential thermal runaway. [dealer confirmation & inspection status] the defect has been officially reproduced, confirmed, and documented by an authorized dealer. Following the sudden stall, the vehicle was towed to mcpeeks cdjr of anaheim on October 5, 2026 (repair order #158337). The service advisor and technicians confirmed the failure, noting the active check engine light and red battery light. The vehicle is currently under inspection and storage at the dealership, as the manufacturer's technicians have been unable to remedy this recurring. [prior warning lamps, messages & symptoms] at the same time the engine stalled on October 4, 2026, the dashboard illuminated a red battery warning light and a check engine light, by a system message: "service charging system. The vehicle had a long history of chronic hybrid system symptoms and was previously brought to the dealer for multiple official safety recalls regarding the high-voltage battery (95b in Dec 2024, 73c in oct 2025, and 68c in Jan 2026). The manufacturer issued a warranty extension letter (program xu1) for this defective battery pack. Despite all prior software flashes and recall "remedies" performed by the dealer, the system completely failed, proving the defect is incurable.

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The contact rented a 2015 Jeep Grand Cherokee. The contact stated that while driving at 55 mph or higher, the steering wheel shook violently. The vehicle was taken to a certified mechanic who diagnosed that the front left tie rod, brake assembly, gear shifter, tires, and several electrical components required replacement or repair. As instructed, the vehicle was returned to the rental business. The failure mileage was approximately 200,000. The VIN was not available.

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The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the engine temperature gauge was excessively high. The vehicle was taken to a dealer, and the water pump, spark plugs, ignition coils, intake manifold gasket, and fuel filler neck were replaced. However, after the parts were replaced, the failure persisted. The vehicle was returned to the dealer and was diagnosed with a blown head gasket. The failure mileage was 50,000.

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"I am filing this supplemental report to provide critical new technical information regarding a 2026 Jeep Grand Cherokee limited reserve. This vehicle has experienced recurring engine instability, including rough idling, jerking, bucking, and loss of power. Most critically, on September 22, 2026, the vehicle nearly stalled while traveling 25–30 mph through a busy intersection, creating an immediate and severe safety hazard. Following this incident, an extensive investigation by douglas Jeep, stellantis star technical assistance, and a manufacturer engineer revealed oil contamination inside the engine cylinders and on the spark plugs. This is a recurring issue; the spark plugs were replaced prior to the vehicle's delivery in August 2026 and were replaced again in October 2026. Despite the involvement of a stellantis engineer, the manufacturer has failed to provide a diagnosis of the root cause of the oil contamination or a permanent repair. The vehicle has spent approximately 30 cumulative days out of service since August 17, 2026. I am reporting this as a systemic mechanical failure that poses a significant risk of sudden power loss during operation. ".

On September 22, 2026, at 1,445 miles, my brand-new 2026 Jeep Grand Cherokee suffered a sudden powertrain failure and almost stalled in a live traffic intersection. The vehicle experienced an active loss of motive power with no dashboard warning lights. I drove it immediately to douglas Jeep, where the service manager scanned the vehicle and found active fault code p032f-00 (insufficient engine torque) stored in the computer. The vehicle was grounded the next morning, September 23, 2026. Authorized technicians confirmed liquid engine oil intrusion into the cylinder head had flooded the main chamber spark plugs. This manufacturing defect causes sudden engine hesitation and loss of motive power in active traffic, creating an imminent crash hazard. ".

I own a 2015 Jeep Grand Cherokee summit 4x4 with the 3. 0l ecodiesel, with approximately 113,170 miles. The vehicle has experienced multiple intermittent episodes of “service electronic throttle control. ” during the most recent episode, the vehicle briefly jerked/lurched forward and then experienced a significant loss of engine power/boost. I scanned the vehicle and found dtc p0336 (crankshaft position sensor a performance, intermittent). Clearing the code temporarily restored normal operation, but the fault later returned. During the most recent recurrence, the engine also cranked noticeably longer than normal before starting. Fca previously issued safety recall w79 concerning loss of crankshaft-position signal on these vehicles. The recall involved a software update intended to maintain engine operation using the camshaft signal if the crankshaft signal is lost. Fca also lists warranty extension x95 concerning the 3. 0l diesel crankshaft tone wheel. Fca technical documentation identifies p0336 as a possible symptom associated with crankshaft tone-wheel magnetic material failure. The vehicle has not yet been inspected by a dealer or independent shop to confirm the physical cause. I have stopped driving it because I am concerned that an intermittent crankshaft-position problem could result in unexpected loss of motive power, engine stalling, or inability to restart. I contacted fca customer care regarding this issue. Fca has indicated that the applicable warranty extension has expired and has not agreed to assist with the repair. I am currently using a rental vehicle while the Jeep is out of service. I am requesting that NHTSA document and review this suspected safety issue. The physical tone wheel has not yet been confirmed as failed, but the symptoms and p0336 code appear consistent with the failure mode described in fca’s documentation.

Final NHTSA complaint vehicle information * year: 2026 * make: Jeep * model: Grand Cherokee * trim: limited reserve * engine: hurricane four-cylinder * VIN: [xxx] * current mileage: 1,199 miles * incident mileage: 1,181 miles * incident location: parking lot in [xxx] * manufacturer case number: xxx * dealerships involved: sarasota Jeep and venice Jeep complaint title bucking, jerking, rough running, unexpected forward movement, and stalling in reverse complaint description I am reporting a possible safety defect involving my 2026 Jeep Grand Cherokee limited reserve equipped with the hurricane four-cylinder engine, VIN [xxx]. The vehicle repeatedly bucks and jerks during acceleration, including at approximately 5 mph in parking lots. It also runs roughly and has demonstrated unexpected forward movement. These problems affect the vehicle’s ability to accelerate and operate smoothly and may create a safety risk near pedestrians, parked vehicles, other objects, and surrounding traffic. On xxx, at approximately 4:49 p. M. , in a parking lot in [xxx], and with the vehicle at approximately 1,181 miles, I shifted the vehicle into reverse. The Jeep shook severely and stalled. After I restarted the Jeep, it ran very roughly, continued bucking, and jumped forward unexpectedly. This created a potential risk of striking another vehicle, pedestrian, or object in the parking lot. The vehicle also continues to buck and jerk at approximately 5 mph in parking lots, creating an additional risk of unexpected movement near pedestrians, parked vehicles, and other obstacles. On xxx, at approximately 6:22 p. M. , I contacted Jeep customer care and reported that the vehicle had stalled when I shifted into reverse and that it ran very roughly after restarting. The manufacturer case number is xxx. I previously reported the bucking and jerking condition to Jeep dealerships. A service advisor at sarasota Jeep stated information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I own a 2024 Jeep Grand Cherokee 4xe that has experienced a recurring safety issue involving unexpected deceleration and loss of acceleration while driving. The vehicle unexpectedly slows down and will not accelerate beyond approximately 60 mph, creating a potentially dangerous situation, particularly on highways when merging, passing, or keeping up with traffic. The vehicle has also displayed a “service 4wd system” warning. The dealership diagnosed diagnostic trouble code c1463, “front axle disconnect control – unexpected operation,” and recommended replacing the front axle disconnect actuator/motor. The estimated repair cost was approximately $1,054. The dealership subsequently replaced the part, but the same problem occurred again afterward. This indicates that replacing the recommended component did not resolve the underlying issue. During these incidents, the vehicle’s ability to accelerate is severely limited, and turning the vehicle off and restarting it has sometimes restored normal operation. The recurrence of this issue despite the repair raises serious concerns about the vehicle’s reliability and safety. I am concerned that this defect could cause a crash or place the driver and other motorists at risk, especially when the vehicle unexpectedly loses speed in highway traffic. I am requesting that NHTSA investigate this recurring loss-of-power and unexpected-deceleration issue in the 2024 Jeep Grand Cherokee 4xe and determine whether other vehicles are experiencing the same problem.

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Severe front end noise left and right side steering feels loose rear suspension also makes clunking noises and doesn't feel safe to drive transmission doesn't shift properly make a thumping noise when putting vehicle in drive or reverse very poor fuel economy 6. 5 to. 7. 8 miles mpg.

While maneuvering in a parking garage and switching between reverse and forward, the engine suddenly and unprompted revved excessively, sounding as though the accelerator pedal was floored. The vehicle forcefully lunged forward against braking pressure into a cement wall, causing front-end damage to the vehicle. Cruise control was completely disabled and no check engine light or warning indicators illuminated on the dashboard. At no time did I feel like I had control over the car. I sustained some contusions. No one was in the vicinity at the time; however, other cars and/or people could have been struck. The vehicle has yet to be examined by anyone although I am in the process of arranging for an autobody repair shop. Prior to this, the car was in its usual state of health without any issues.

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The vehicle experiences severe drivetrain binding, mechanical clunking, and erratic 4wd electronic timing failure while operating at normal driving speeds. During acceleration (27–28 mph, transitioning from d4 to d5 gear), the automatic 4wd transfer case / front axle disengages abruptly under load, causing an audible mechanical clunk and drive-line shock. During deceleration (31 mph down to 15 mph, downshifting from d6 to d4 gear), the 4wd system forces a re-engagement of the front axle, creating a heavy binding shock and severe mechanical clunk. This uncommanded electronic engagement and disengagement failure creates vehicle hesitation, drivetrain binding, and a potential loss-of-control hazard while driving. The issue is available for inspection and has been documented on video.

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My 2012 Jeep Grand Cherokee suddenly was stalling, and would not re-start, especially when turning the steering. Aaa tech diagnosed as high diode ripple voltage in the alternator, damaging the battery. Needed to replace both alternator and battery at a cost of $1068. Car was recalled under t36, and the repair has a repeat failure again. Jeep declined to repair or re-imburse the repair costs. More importantly its still a major safety issue, and Jeep is failing their legal obligation to provide a permanent fix, not a temporary fix.

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I burned my right fingers when I went to move the metal sharp gear selector knob,I was trying to reverse and the dial knob was to hot to touch,I had to find a cloth to cover it so I dident burn my hand again, then I was able to move it to reverse and then drive,this very unsafe. My next problem was that in the parking lot the other day I think it was 8/20/2026,I was at a stop sign and took my foot off brake and the car started bucking and almost hit another car driving by,the car is jumping on its own,the salesmen who just sold me the car said this is normal because it’s a turbo,this is extremely dangerous,and my last problem is that there is excessive orange peel on the entire body of the car,and on the hood also,in which is very distracting and takes my line of sight off the road when driving,this is very dangerous in my opinion,all these issues are very serious ,the dealer already knows about the bucking of vehicle because it’s all over the internet,and I submitted a letter to the general manger about the excessive orange peel paint defect,I am confirming toad that I tell them about. Dangerous shift knob heating up and the bucking sudden jolts also,I am calling service dept and Jeep customer service today to report it I will get a case number.

Recall 20v-475 / 23v-411 software patch was performed, but the underlying magnetic tone wheel defect has now physically failed, causing an active crankshaft position sensor error and stall hazard. While traveling 60mph the car stalled and went into limp mode with no prior warning. The vehicle has been diagnosed at a repair shop as a fault with the crankshaft position sensor performance which was apart of a pervious recall listed above. The vehicle has not been inspected by any others at this time as its not safe to drive and do not want out of pocket cost to do so.

I am reporting a serious safety concern involving the transmission/power train of my 2014 Jeep cherokee limited, VIN [xxx], with fewer than 80,000 miles. The transmission failed suddenly when I was approximately one minute away from entering a highway. The vehicle became inoperable and left me stranded in an isolated area with little or no cellular reception, and I had to find assistance. Had the transmission failed one minute later while I was traveling at highway speed, I could have been seriously injured or killed. I could have died because of this failure. Or I could've killed or injured someone else on the road. There were no meaningful warning lamps, dashboard messages, or other advance warnings that alerted me that a complete transmission failure was imminent. The transmission failure was confirmed through the repair process by the service facility that repaired the vehicle. The transmission has already been repaired, and I have repair invoices, diagnostic records, and service documentation available upon request. I was without my vehicle for nearly one month while the issue was being addressed. The vehicle has not, to my knowledge, been inspected by Jeep/stellantis in connection with this safety complaint. I contacted Jeep customer care and specifically reported this as a safety concern, but I was told that a claim could not be opened or assigned to a case manager because the vehicle is no longer under warranty. I work from home, drive the vehicle relatively little, keep my vehicles in very good condition, and have completed required maintenance. Despite this, the transmission failed before 80,000 miles. I have also experienced radiator/cooling-system failure, a failed brake caliper & repeated brake/rotor issues. I am asking NHTSA to document and review this sudden transmission failure and determine whether it is consistent with other known safety-related transmission problems involving the 2014 Jeep cherokee. There are other 2014 recalls! information redacted pursuant to the freedom of information.

I purchased a new 2026 Jeep Grand Cherokee summit equipped with the new 2. 0l hurricane 4 turbo. The vehicle has a repeatable and potentially dangerous accelerator-response problem. From a complete stop, I can apply substantial/full accelerator input and the vehicle initially provides little or no expected acceleration. The vehicle may begin creeping forward and the tachometer may begin moving, but there is little corresponding engine sound or vehicle acceleration. After approximately two seconds, the vehicle begins responding and accelerating however it is still extremely sluggish and dangerous. The condition has been repeatedly reproduced in both normal and sport modes. I have also experienced delayed rpm increase and delayed transmission response/downshift while already moving. The condition has occurred when attempting to enter traffic and creates a safety concern because the vehicle does not immediately respond as expected to accelerator input. The dealership initially told me the vehicle was operating normally based on diagnostic readings amd that because of the computers and software there is no direct throttle response on these drive by wire vehicles anymore. That is simply intrue. The dealership subsequently had the shop foreman test drive with me in the vehicle. The foreman experienced the condition and agreed there was an issue with the lack of throttle response. I repeated the issue multiple times from stop, ehile turning, and at speed. The dealership is now involving a technical advisor. The dealer has told me that a stellantis service bulletin concerning similar drivability symptoms does not apply to my VIN. I am not alleging that the bulletin applies to my vehicle. I am reporting the actual safety-related behavior because I believe it warrants investigation regardless of whether my VIN is currently included in that service action.

On August 8, 2026, at approximately 23,959 miles, my 2024 Jeep Grand Cherokee 4xe experienced a significant loss of propulsion while accelerating in hybrid mode to merge onto a highway. During acceleration, the check engine light began flashing, then remained illuminated, and the vehicle displayed a “service hybrid system required” warning. The vehicle then provided little to no effective motive power despite accelerator input, making it unsafe to continue the highway merge. I was forced to pull off the roadway and stop the vehicle. The vehicle could not be safely driven and required towing to a Jeep dealership. This vehicle has a prior history of hybrid-system-related repairs and recalls. Previous service included high-voltage battery recall work, control module programming, replacement of the electric coolant heater, and replacement of the auxiliary coolant pump and coolant temperature sensor after earlier check-engine-light, ev-mode, and hybrid-mode drivability complaints. A prior repair order also documented jerking during deceleration and reacceleration while operating in hybrid mode. The current dealer has been unable to reproduce the loss-of-propulsion event. During diagnosis, one or more vehicle control modules may have been reset or cleared, which may have removed stored diagnostic trouble codes or other event data associated with the failure. I am reporting this because the sudden loss of propulsion occurred during highway entry and created a serious safety concern.

The contact owns a 2023 Jeep Grand Cherokee. While the contact’s daughter was reversing the vehicle, the hybrid vehicle suddenly changed direction, and the vehicle drove forward approximately 3 feet and stalled. The vehicle was towed to the local dealer. The contact was informed that the part needed to repair the vehicle was on back order. No further information was available. The manufacturer was notified of the failure. The failure mileage was 64,000.

I am filing this complaint because my grand wagoneer has experienced repeated, serious safety-related failures involving the braking system, electrical/communication systems, and vehicle shutdown. I no longer believe this vehicle is safe to operate. The most serious problem has occurred more than once. On July 21, 2026, while driving, the brakes failed. The brake pedal went to the floor and the vehicle would not stop normally. Multiple warning lights/messages appeared. I ultimately had to shift the vehicle into park to prevent a collision. The vehicle was taken to the Jeep dealership and remained there for an extended period while the problem was investigated. The dealership reported that it could not identify stored diagnostic codes explaining the brake failure. I was told that the brake pads and rotors needed to be replaced before the matter could be escalated further. I authorized approximately $2,000 in brake-related repairs. After an extended stay at the dealership, I received the vehicle back on approximately September 1, 2026. Only approximately two days later, on September 3, 2026, another extremely serious failure occurred. While I was driving, the braking system failed again. The brake pedal went to the floor and I was unable to stop the vehicle normally. The vehicle also experienced an electrical/system failure and shut down while I was driving. Numerous warning messages appeared, including a check-engine warning and suspension/damping system failure. There was also a loss-of-communication fault involving the body control module (u0140 – lost communication with body control module). This incident occurred near my daughter’s school and created an immediate risk of a collision and serious injury. The vehicle subsequently restarted, but the clock/time in the vehicle had changed, suggesting that the vehicle may have experienced a significant electrical interruption or module reset. The check-engine light remained illuminated. Other electrical problems.

I just experienced a 2nd engine stall event. I was driving thru a neighborhood at 25 mph in 5th gear, lifted off the gas pedal as I approached a 90 degree uphill turn, and in the middle of the turn (approx 20 mph) the engine stalled and I lost all propulsion. I retired from stellantis after 16 years working as a contract transmission calibrator, so I am very familiar with what happened. When I lifted off the gas pedal the engine attempted to enter decel fuel shut off (dfso). I was watching the real time gas mileage and right before the corner I saw the mpg approaching 99 mpg (a clear indication the engine is entering fuel shut off). A second later the real time mpg started decreasing (indicating it was attempted to exit dfso) when the stall occurred. This is a major safety issue in need of a recall.

My 2025 Jeep Grand Cherokee 4xe suffered a catastrophic internal engine failure and set dtc p2338 ("cylinder 3 above knock/combustion vibration sensor threshold"). Although my VIN is not included in safety recall 78c (NHTSA 25v-766), my vehicle experienced the same failure mode, symptoms, and diagnostic code associated with the recall. Stellantis' star center reviewed the case, confirmed internal engine damage, and recommended complete engine replacement. While driving at highway speed, the vehicle suddenly lost power and entered limp mode. I was able to safely exit the highway, but this defect created a serious safety risk and could have resulted in a crash. Stellantis has already expanded the recall population after identifying additional affected vehicles. My vehicle was built during the same production period, experienced the identical failure, and has a manufacturer-confirmed engine replacement recommendation. Chrysler's xc2 program provides unlimited years/unlimited mileage engine coverage for this defect, which is linked to engine manufacturing issues. Based on the identical failure characteristics and confirmed diagnosis, I believe my vehicle is affected by the same defect and should be included in recall 78c and the associated xc2 warranty coverage. I am submitting this complaint to request that NHTSA investigate whether additional vehicles outside the current recall population are experiencing the same defect and whether recall 78c should be expanded to include affected vehicles such as mine.

My 2023 Jeep grand wagoneer has experienced repeated safety-related defects involving the body, electrical, and powertrain systems despite 6 warranty repair visits. The vehicle has been out of service 72 cumulative days, and the current repair still ongoing. Before the most serious incident, the vehicle had already been returned to authorized Jeep dealerships multiple times for liftgate malfunctions. The liftgate repeatedly failed to open, failed to close properly, and exhibited intermittent malfunctions. These defects were repeatedly reproduced and confirmed by the dealer, and wagoneer engineering was consulted to diagnose and repair the vehicle. The defects have not been permanently corrected. While driving on a multi-lane roadway with my children seated in the 3rd row, the rear liftgate suddenly opened without any warning light/message/alert/beep. This was the 1st time it had opened while driving. Personal belongings were ejected across 3 lanes of traffic, creating a risk of striking other vehicles or causing another driver to swerve or crash. My husband had to enter multiple lanes of traffic to retrieve our belongings before they were struck, creating an additional safety hazard, leaving us sitting in traffic in the vehicle. To my knowledge, the vehicle should not have permitted normal operation if the liftgate was not securely latched. Instead, the liftgate opened while the vehicle was in motion without any indication to the driver, eliminating any opportunity to react or prevent the incident. The vehicle has also experienced repeated lurching/harsh clunking when shifting into gear, and unexpected lurching/hard shifting and when on hills. Numerous warning lights, messages, and check engine lights have occurred since approx. 300 miles and have been dealer verified. Due to these defects remaining unresolved despite repeated repair attempts, I do not believe this vehicle can be operated safely. I am scared for my teen drivers and pedestrians in this vehicle.

After the 68c recall software update upon getting my Jeep back I can no longer drive in the electric mode without the Jeep surging into and out of the gas mode at slow speeds or fast speeds. My Jeep does hesitate or bogs down prior to engaging the gas mode.

No check engine lights prior to this, car started to make a noise pulled over to check it out as I was merging over low oil pressure showed and coolant level over temperature, gear then dropped to neutral, managed to pull over without any accidents car then shut off, oil leaked, it makes a horrible engine noise when starting, had to tow it back. Only had the car a year maintenance was up to date.

System failed: total engine failure caused by a defective recall w79 egr cooler, which is available for physical inspection at my residence. Safety risk: the vehicle suffered a sudden, complete loss of motive power at speed. This caused an immediate traffic hazard, risking a catastrophic rear-end collision due to lost propulsion, power steering, and braking. Dealer verification: the vehicle is currently undrivable. Jeep corporate is actively giving me the runaround and refusing to tow or diagnose the vehicle under the ecodiesel settlement extended warranty. Inspections: no inspections have been conducted yet by police, insurance, or the manufacturer; the vehicle is fully preserved. Symptoms/warning: no long-term warning lights appeared. The vehicle suddenly lost ac cooling and instantly stalled out without advanced mechanical warning.

Same incident as service bulletin 21-006-14.

Vehicle was purchased new from a franchised dealer. Six days after purchase, at approximately 105 miles on the odometer, the vehicle experienced a transmission failure while being driven with my family, including a young child, on board (warning message displayed - service transmission, loss of forward motion, harsh shifting, inability to shift gears while driving on the street). The vehicle was taken to the selling dealer, whose service department diagnosed a failure of the transmission valve body. The diagnosis was made and documented by the dealer's service department, and service records exist confirming the failure. The failed component was not on the dealer's possession as part of the repair process; availability for inspection is unknown, as the dealer subsequently replaced the entire vehicle with a new unit rather than returning the original vehicle to me. Prior to the failure, a warning message stating "service transmission" appeared. The manufacturer was notified of the failure through its customer care process. To my knowledge the vehicle was not inspected by police or insurance representatives. Safety risk: a drivetrain failure on a vehicle in its first week of service presented a risk of unexpected loss of motive power in traffic with passengers aboard, including a child.

After 3 months and less than 800 miles the service transmission light came on. While driving to the dealership, the engine light came on, followed by bells and buzzers. The dealership said our transmission valve connector was defective. It’s been there 2 weeks still waiting for the part to come in. We paid nearly 70 thousand for this vehicle and now there’s a transmission issue.

Final drive control module, transfercase control module went out. Causing “service 4wd” message check-engine/mil light 4wd system becoming unavailable trouble codes related to the drivetrain control module intermittent 4wd problems speed issues.

My wife was driving our Jeep and it suddenly shifted into park while slamming the brakes on its own. She had to stay in the middle of the road shut it off & then start up and drive again but it keep happening the whole 20 mins stopping ride home.

The contact owns a 2026 Jeep cherokee. The contact stated that while driving and making a right turn, the vehicle hesitated and jerked while depressing the accelerator pedal. Additionally, the contact stated that while attempting to accelerate from a complete stop, the vehicle failed to respond. The vehicle was turned off and restarted and responded as intended upon shifting into drive(d). No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a loss of battery communication with the computer due to a dead battery. The battery was replaced; however, the failure persisted. The contact stated that the vehicle was previously repaired under an unknown recall. The vehicle was taken back to the dealer for a third time, but no further diagnostic information was available. The manufacturer was notified of the failure and advised the contact not to trade the vehicle due to the safety risk. The service manager informed the contact that another repair attempt was required before the vehicle could be considered under the lemon law. The vehicle was not repaired. The failure mileage was approximately 10.