Power Train Problems of Jeep Grand Cherokee - part 1

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while attempting to drive from a complete stop, the transmission remained stuck in first gear. The contact shifted to neutral(n) and shifted back to drive(d), and the vehicle responded as intended. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 151,755.

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I purchased this vehicle, November 2023 and by August 2024 the vehicle went into griffin hubs to get the engine replaced. They had the vehicle for over a month and a half when I received it back after the engine I had it for a day and a half and had to take it back because it was making a loud grinding noise coming from the engine which then they had to replace a second time because the engine was shredded and was told they were going to put a new transmission in as well, but instead of just replaced a piece, and then two months later, the negative terminal for the battery was replaced in about four months later I take it into the dealership again because as I was driving the vehicle pulled back three times and then shot forward and that happened seven separate times dealership said they could not find an issue and then in November 2025, the vehicle goals back into the dealership for overheating needing a new water pump because I was losing coolant with no leaks. Get the vehicle back two days later my coolant is empty tied again call the dealership they said if it happened again, bring it back in two weeks later it did the exact same thing. My coolant was emptied, but there is no leaks coming from under the vehicle and now last week as I was driving, the vehicle suddenly stopped accelerating and my gearshift wouldn’t catch any gears and as the vehicle is still moving my tires, then locked. The vehicle has been at the dealership for five days and they still cannot figure out what the issue is.

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The contact owns a 2019 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 24v838000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that while the vehicle was idling at a stop light, a message stating that the transmission was in neutral(n) was displayed while the gear shifter was in drive(d). The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 42,000.

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The contact owns a 2015 Jeep Grand Cherokee. While driving at approximately 30 mph and accelerating, the vehicle went into limp mode. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the tone wheel had delaminated. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000.

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While stopped in traffic with the brake pedal depressed and auto hold enabled, my 2024 Jeep grand wagoneer l has repeatedly jerked and shifted itself into park without driver input. This typically occurs after being stopped approximately 20+ seconds, often while a turn signal is activated for a left or right turn. When the failure occurs, the vehicle disables driver-assist systems, the turn signals behave like emergency flashers, false rear tail light error messages appear, and the check engine light turns on and remains illuminated. The vehicle will not move until the brake pedal is applied and the transmission is manually shifted back into drive. The issue has occurred multiple times at different locations and dates. A recent repair replaced the vehicle’s primary electronics control module(s), but the same behavior occurred again afterward. Due to the unintended shift into park and unpredictable system behavior, the vehicle is now parked and not being driven because I do not trust it to operate safely in traffic.

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The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while driving at approximately 15 mph, the vehicle made an abnormal sound and was stuck in first gear. The transmission warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that an unknown internal transmission part needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 74,000.

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I purchased my my vehicle from a dealer approximately two and a half months ago. While driving the transmission of the vehicle gave out. The car rpm shot up to seven thousand and only goes 30 mph. My safety was in jeopardy because the vehicle lowed down rapidly and I had to maneuver to the side of the road in order not to be struck from the rear. I had taken it to get inspected by aamco and was informed that the transmission failed.

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I used my cruise control on the highway and once I turned it off my Jeep began vibrating a lot. My Jeep now vibrates all of the time when I accelerate. I took it to the shop and had over $2,200 in work done and they are unable to find the specific reason that it is vibrating when I accelerate and stated it likely to due to something with the transfer case. After hours of non stop research I discovered that the issue that I am having is exactly like the stellantis 01c issue but I am not finding my Jeep under the recall list. I also had an issue where my oil cooler housing unit was cracked and had to be replaced because it is made out of plastic.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle unintendedly shifted to neutral(n) and stalled in the middle of the road. The contact stated that he depressed the brake pedal, shifted the vehicle to park(p) and turned off the vehicle. The contact stated that the vehicle was restart the vehicle after 10-15 seconds. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was not notified of the failure. The contact stated that the vehicle was previously repaired under an unknown transmission recall, which the contact related to the failure. The approximate failure mileage was 85,000.

I own a 2018 Jeep Grand Cherokee overland. On December 5, 2025, the vehicle received a transmission fluid exchange service at a Jeep dealership. Prior to this service, the transmission operated normally with no hesitation, harsh shifts, or warning lights. Within a few days after the service, I began noticing delayed engagement and hesitation during shifts. On December 14, 2025, while driving at highway speed, the transmission suddenly shifted harshly with a rapid increase in engine rpm followed by a hard engagement. Later the same day, when stopped at a traffic light, the vehicle hesitated to move forward, revved abnormally, then engaged abruptly. A check engine light illuminated at that time. The vehicle behavior was unpredictable and created a safety concern while driving in traffic, particularly during acceleration from a stop and at highway speeds. The vehicle was driven directly to the servicing dealership and is currently available for inspection. The issue began only after the transmission service was performed. The transmission had no prior symptoms before the service. Warning indicators: check engine light illuminated on December 14, 2025 after the transmission exhibited harsh shifting and hesitation. Inspection status: the vehicle is currently at the dealership that performed the transmission service for diagnosis.

The cuts off in the middle of the street in front of a school . The vehicle will not start up. I try to crank it on vehicle make a loud screeching sound like metal to metal . Dash lights 4wd pop on then a lightning symbol came on. The vehicle wont change gears steering wheel lock ,wheels lock ,the front left turning signal does not work all the other lights do. My wife and I avoided a collision when the vehicle shut off while driving . Thank god no one were hurt. Bought this vehicle in October 2025.

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See attached document for complaint.

Screens switches to italian, also screens freeze or go blank, front collision warning (fcw) light illuminates and can't be turned off. Bluetooth randomly disconnects, auto door locks don't engage; paddle shifters for manual gear selection cease functioning, pedestrian avoidance, automatic emergency braking, and high-beam assist stop working; memory seats unexpectedly adjust while driving. I have to bring the car to the dealer to fix this, this happens every 14 days or so.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

Driving home and car had a sudden loss of power randomly while driving. It would not restart until 5-10 minutes later despite multiple start/stop attempts. On the screen it stated to “plug in to condition battery. ” we were in the left lane on a busy road with construction and were almost rear ended multiple times while car was not functional. Have had multiple issues with battery on this 4xe - did recent software update at dealer. I have taken it to dealer previously for battery code (service battery) and they stated they can see code, but unsure of what problem is. No warning lights prior to incident. It sounds like through reviewing on internet this is a common problem with 4xe vehicles and if it hasn’t killed someone yet, it certainly will. We did call 911 for assistance due to the vehicle being disabled in middle of highway, but no official report was made.

The vehicle has an active safety recall related to a potential high-voltage battery fire. The recall warns that the battery pack may contain damaged cells that could lead to a vehicle fire under certain conditions. The manufacturer instructs owners not to recharge the battery and to park the vehicle away from buildings or other vehicles due to the fire risk. The defect puts my family and others at risk because the vehicle cannot be safely charged, cannot be parked near structures, and may pose a spontaneous fire hazard. This significantly limits the ability to drive or store the vehicle normally. The issue was present before I purchased the vehicle, and the recall was active at that time. The problem has been confirmed by the manufacturer’s recall documentation. I have contacted dealerships and the manufacturer, but no remedy appointment or software update has been provided, and a replacement high-voltage battery has not been scheduled. Warning messages and restrictions were communicated through the official recall notice. There have been no repairs performed, and the safety risk remains unresolved.

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The vehicle in question, has been to a certified Jeep dealer twice, to remedy the problem of locking axles and the center differential. The remedy by crown cdjr in columbus OH, was to replace the control module. Performance cdjr of gorgesville /columbus OH had removed the center differential/transfer case for an inspection and performed updates. None of the aforementioned warranty work, fixed the problem. The vehicle has intermittent, apparent drivetrain differential locking issues, that require an ignition cycle. In addition, the electronic limited slip rear axle appears to lock near 75% in auto and snow mode, which renders the vehicle's operation unsafe. This is especially apparent in 25 to 45 mph turns, sharp turns, as when merging from one intersection to a perpendicular other roadway. The car wants to go straight on slippery/wet pavement. On the 25th of November, a video was taken, by chance, when the vehicle was merging onto easton way from the off ramp of 270 north. The vehicle / car had a near miss of colliding with the concrete barrier of the easton way bridge. The vehicle is, in its current state, unsafe! the drivetrain growls and grinds while driving at low speeds. Performance cdjr of gorgesville columbus OH admitted, on the record , via audio recording, that the vehicle is defective, but eventually, after three weeks in their service department released, the vehicle to my pregnant wife, as operating as intended.

The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while accelerating from a complete stop at a stop sign at approximately 5 mph, the contact heard an abnormally loud banging sound followed by an abnormal grinding sound coming from underneath the vehicle, near the driver's feet. The vehicle then shifted to neutral and failed to move. The contact was able to turn off the vehicle after disconnecting the ecm. The contact was able to push the vehicle to the side of the road with assistance, and the vehicle was left on the side of the road overnight. The vehicle was towed to a certified mechanic, where it was diagnosed that the sheer pins and the power transfer unit (ptu) connection had failed. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 25v011000 (power train). The dealer was contacted and confirmed that the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

The contact owns a 2005 Jeep Grand Cherokee. The contact stated while driving 35–40 mph, the engine seized. No warning lights were illuminated. The vehicle was able to restart after several attempts. The contact stated that the failure had occurred several times, including three times while driving to the dealer. The contact referenced NHTSA campaign number: 14v438000 (electrical system) which was associated with the VIN. The vehicle was taken to the dealer, where the contact was informed that the recall repair might not be able to be performed because of the age of the vehicle. In addition, the contact was informed that if the repair was approved by the manufacturer, the labor fee might be at the owner's expense. The contact was informed that the manufacturer needed to approve the repair. The vehicle was not repaired. The dealer made the manufacturer aware of the failure. The failure mileage was approximately 184,111.

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The contact owns a 2020 Ford escape. The vehicle was repaired under NHTSA campaign number: 19v813000 (electrical system), but the failure worsened. The contact stated that after the vehicle was retrieved from the dealer, the check engine warning light illuminated. The contact stated that on a separate occasion, a week after the vehicle was repaired, the traction control warning light, the check engine warning light, and the yellow light with an arrow across were illuminated. The message "service 4-wd" was displayed on the instrument panel. In addition, the contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The contact was able to coast to the side of the road and failed to restart. The contact left the vehicle on the side of the road. The following day, the contact sent someone to pick up the vehicle, and the vehicle restarted. The vehicle was taken to the residence. The contact called the dealer and was informed that a diagnostic cost would be charged, and the contact refused. The vehicle was not repaired. The contact stated that on a separate occasion, while driving at an undisclosed speed, the vehicle stalled. The contact was able to coast to the side of the side of the road. The vehicle was restarted. The vehicle was taken to the dealer. The contact was informed that the transmission had failed. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact requested a field inspector to inspect the vehicle. The manufacturer stated that the dealer stated that the failure was not related to the recall, and no assistance was offered. The failure mileage was approximately 190,000.

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the service electronic system warning light illuminated. In addition, the contact stated that the vehicle drove abnormally rough. The vehicle was driven to the destination. The contact stated that while attempting to restart the vehicle, the vehicle failed to restart. The contact stated that after several attempts, the vehicle started. The vehicle was driven to the residence. The contact stated that an independent mechanic inspected the vehicle, and the vehicle was diagnosed with a failed tone wheel and that the tone wheel had delaminated. The contact stated that the vehicle was inoperable, and the engine had seized due to a failure. The dealer informed the contact that the crankshaft software update was performed in 2022. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.

Vehicle shuts off and puts itself in park at intersections while pulling across traffic. Multiple warning lights. 4x4 faults, power steering faults, auto start/stop faults etc. Happened once just after I let off the brakes to start moving and lost power brakes.

My vehicle is subject to fca recall #78c / NHTSA recall #25v-766, which identifies engine contamination that may lead to catastrophic engine failure, vehicle fire, or unexpected and unrecoverable loss of propulsion, potentially resulting in a crash without prior warning. The recall is currently listed as incomplete, with the remedy under development and no repair parts available. I contacted stellantis client services to request guidance regarding safe operation of the vehicle while this recall remains unresolved and to inquire about any interim accommodations or support. Stellantis has advised me in writing that no assistance, accommodations, or compensation are available at this time and that I should wait until a remedy becomes available. Given the severity of the risks acknowledged in the recall and the absence of any interim safety guidance or mitigation measures, I am submitting this complaint to document the situation and request review.

Critical recall: NHTSA 25v-766 / fca 78c (no remedy available since November 6, 2025) status: incomplete - remedy under development risk level: catastrophic safety risks: • sand contamination in the engine from a manufacturing defect • catastrophic engine failure • vehicle fire • unexpected and unrecoverable loss of propulsion while driving • vehicle crash without prior warning • risk of occupant injury or death • risk of injury to persons outside the vehicle • property damage current status: 'remedy is under development' - no fix exists. This recall has been open for 82 days (since November 6, 2025) with no estimated timeline for repair parts availability. For nearly three months, fca us has acknowledged that this catastrophic defect exists but has failed to develop or provide any remedy. Recall 78c: "the 2. 0l engine in your vehicle may be contaminated with sand from the casting process. Sand from the casting process can contaminate internal engine components, leading to a catastrophic engine failure, which can result in a vehicle fire or an unexpected and unrecoverable loss of drive power. A vehicle fire can result in increased risk of occupant injury and/or injury to persons outside the vehicle, as well as property damage. A loss of drive power may result in a vehicle crash without prior warning".

The contact owns a 2015 Jeep Grand Cherokee. The contact stated that the service shifter warning light illuminated when the gear shifter was shifted to park(p). The failure had become more persistent. The vehicle was taken to the dealer, who diagnosed that the shifter had failed and the shifter, module, knob, gear shifter, and transmission needed to be replaced. The contact related the failure to NHTSA campaign number: 16v240000 (power train); however, the VIN was not included. The vehicle had not been repaired but was scheduled for a repair. The manufacturer was not informed of the failure. The failure mileage was approximately 92,000.

Hard shifting car jumps when put in gear I think it’s a known issue with this vehicle.

1. The battery is consistently being drained from an unknown issue, mechanic unsure. In two years it has need 3 batteries. This causes start issues, window closing issues, and the radio screen console issues. 2. The transmission gets stuck in third now needing a new transmission. Was told only a new transmission will fix issue.

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Transmission failure at 19,481 miles in my 2021jeep Grand Cherokee limited 4x4 v6. The vehicle has not been abused, and the mileage is low for its age. The symptoms—erratic shifting, limp mode, and “service transmission” warnings— are consistent with a known defect pattern affecting multiple fca vehicles using the same transmission.

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Defect in transmission causing a total replacement to be needed. Jeep is aware of issue and is changing the way they’re built but not recalling.

Engine and power train components show failure. Remanufactured 3. 6 l pentastar engine camshaft journals and bearings show circumferential scoring from oil starvation. Rocker arm needle bearings failed shedding debris that clogged oil passages. Technician said root cause is oil pressure retention issue or internal contamination. Not caused by improper oil level but a design defect. Teardown report and photos available.

Year: 2012 make/model: Jeep Grand Cherokee 5. 7 l v8, 4wd mileage: ~140,000 miles date of incident: [insert date] location: mckinney, texas (near u. S. 75 exit) description of the safety issue: while driving normally, the service 4wd system warning illuminated. Seconds later, the lightning-bolt symbol (electronic throttle control) appeared, and the engine stalled abruptly without warning. All power steering and power-brake assist were lost while the transmission was still in drive. The vehicle rolled backward on a slight grade as if in neutral. Attempts to restart the vehicle failed. Even carmax technicians, at whose lot the vehicle came to rest, were unable to start it. A strong hot/burning electrical odor was present immediately after shutdown. This indicates a possible overheating or shorting event in the electrical or fuel-relay system (tipm or throttle-body circuit). Had this failure occurred on u. S. 75 at highway speed (80–85 mph), I would have lost steering assist and braking ability in heavy traffic — a situation that could have led to a severe collision or injury. I respectfully request that NHTSA review this case as a potential recurrence or expansion of the existing recall group. The combination of a sudden stall, complete loss of control systems, no-restart condition, and electrical-burn odor constitutes a serious and ongoing safety defect that endangers vehicle occupants and others on the roadway. Supporting information: – carmax technicians confirmed the vehicle would not restart. – recent maintenance included new fuel pump, injectors, hoses, and cooling-system components (~$10 k). – warning lights: “service 4wd system” and “electronic throttle control (lightning-bolt)” appeared immediately before stall.

On 10/24/2025 my wife and daughter were in the vehicle driving to her school. My wife was on the phone with me when she stated the car was reving really high and sounded like it was going to blow up how loud it was. She was driving at about 25-30 mph when the car suddenly jerked and shut off completely, the battery light turned on and the check engine light flashed before it shut off. She was able to brake and roll to the side of the road. I had instructed her to keep her foot on the break since it was not letting her shift to park. We stayed on the phone as I contacted Jeep directly and get a hold of a rep she said she was able to put it in park and she tried to turn the car on and she was able to turn it on after 10 min. She drove with the hazards on to my daughters school and dropped her off I told her park the car and don't use it until I get home. I got home on 10/26/2025 and the light was off I made an appointment with Jeep for that week 10/31 and they stated they were unable to find anything in the computer for the issue that had occurred instead they saw a issue with my heating and it was pump. I have a case open with Jeep and they have yet to return my call after a week of non stop calling, I emailed stelantis but they stated they cant assist has to be Jeep directly. I would love some help with this as the car has been to the dealership three time for multiple issues and recalls that they stated they did and still show are not done. I have a schduled appointment for the 68c but there is no remedy yet.

10/24 loss of power while driving. Dash indicated vehicle was not on. Tried pushing the ignition button but received the message that vehicle could not start unless it was in park. Accessory power continued allowing me to pull to the side of the road. Fortunately I was not on the freeway but on a residential road. Was able to restart after putting the vehicle in park and drove the few blocks to home. Vehicle was operating in hybrid mode and had 2% left on the battery so it had not switch to ice mode at the time of the incident. Reported the issue to Jeep and they arranged towing to the dealership. Dealer reports no codes and cannot find an issue. Vehicle is still at the dealer as of 11/1. The September recall was done early in October and since then the hybrid warning light has not come on like it did before the software upgrade. Did not experience a loss of power before the recall software was installed.

The car gets started, message pops up saying to safely put the vehicle into park it will shut off soon. It then starts shaking, will not allow you to shift gears, revs up still shaking, it then shuts off and all of the dash panels messages are popping up, abs, a message to service the air suspension, engine light, car not in park (can't shift it) (we have put tire chucks to hopefully keep it from moving), etc are flashing as well as the interior lights, exterior lights flashing. The only way to get all of the lights to stop flashing is to unhook the brand new auxiliary battery. Mechanic has scanned for codes, more than 60 appear. Once we are able to reattach the battery, we were able to start it, put it into gear before all of the messages and lights started going off again.

On 10/19/2025, my 2024 Jeep Grand Cherokee 4xe experienced a serious electrical malfunction. When I attempted to start the vehicle, it became stuck in run mode and would not shift into drive. The vehicle also would not shut off — even after pressing the start/stop button multiple times. The hybrid system remained active, and the dashboard stayed illuminated. The only way to power the vehicle down was to disconnect the 12-volt battery manually. This created a significant safety concern, as the vehicle could have remained running unattended or in an enclosed space. Afterward, the check engine light came on. The dealership later stated they “just reset the ecm,” but no explanation was provided for why the vehicle failed to shut off or shift out of park. This incident indicates a possible defect in the electrical, powertrain, or propulsion control system. It poses a safety risk to occupants and anyone nearby if the issue reoccurs.

While driving, my car stopped and on the dashboard was a message that said shift to p. This happened 2x in a week.