Power Train Problems of Jeep Grand Cherokee - part 2

The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, the esc and “service 4wd” warning lights illuminated, causing the vehicle to shake abnormally. Additionally, the transmission unexpectedly shifted to 4wd low while driving. The steering wheel vibrated while making a turn, and the vehicle jerked. The vehicle also intermittently failed to start immediately and made a clicking sound. The vehicle was taken to an independent mechanic, who determined that the abs had failed, and that the drive train control module and transfer case control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 34,000.

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Rattling noise when accelerating after a gear change. Dealership replaced transmission and it’s still there. Found a video online of the exact same issue and it turned out to be the ptu (power transfer unit) that needs to be replaced.

See all problems of the 2019 Jeep Grand Cherokee 🔎.

Just purchased a 2019 Jeep Grand Cherokee high altitude from stuteville Ford dealership in ponca city oklahoma and they stated the vehicle was fixed, later after block test found out it has a bad headgasket.

While driving on the freeway, the vehicle suddenly lost all power and control. The “service hybrid system” warning began flashing, and I experienced a complete powertrain failure. As the vehicle coasted down to under 5 mph, it abruptly slammed into the electronic parking brake and came to a hard stop. This created a serious safety hazard not only for me but for other drivers on the road. The vehicle had to be towed to the dealership, where it required a jump-start to regain power. The dealer has been unable to replicate the issue, and no diagnostic trouble codes were found during their scan. Despite this, the failure was severe and unpredictable. There were no warning lights or symptoms prior to the event. The vehicle is currently at the dealership and available for inspection.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

Car slips into neutral while on highway. Car continues to go from drive to neutral. Mechanic states new transmission necessary. Contacted Chrysler Jeep dealer they stated all recalls complete not their problem.

See all problems of the 2014 Jeep Grand Cherokee 🔎.

Transmission is failing due to recall. Car won’t go into park or reverse. Problem has been confirmed by dealer. Lights appeared saying unable to go into gear need to park to shift to gears. Which isn’t an option. Car unsafe as it won’t go into park causing potential rollaway and no longer reverse. Unable to shut car off due to not being able to go into park. Recall no answers for, and transmissions aren’t available.

At approximately 54,000 miles the transmission is not shifting. I parked in a parking spot, go into a store. Then come out and the vehicle will not shift into park or reverse. The check engine light came on for the park by wire issue. These transmissions have been known to have rough shifting and my vehicle has been no exception. It’s shifted rough at low speeds and the eco mode and auto start/stop system have also made it feel less than smooth to drive.

See all problems of the 2020 Jeep Grand Cherokee 🔎.

When driving the vehicle the check engine light would flash adn the car would start shaking, we took it to the dealer and they said they did a update it was all set, on the way home we had the same issue execpt worse so we had it towed to the dealer and they installed a ignition coil, we picked it up and the same issue. We're now told it needs major engine work and there waiting on parts but we can drive the car until the parts come in because the dealer does not have a loaner but the vehicle is not safe to drive, Chrysler refused to take the car back and refused to do a buy back. The dealer does not respond and Chrysler has not been any help.

My car is driving okay but it’s having some electrical issues and it shuts down.

See all problems of the 2009 Jeep Grand Cherokee 🔎.

Car has a defective hybrid battery that is unrepairable by manufacturer and the vehicle will turn off while driving.

While driving 70mph the vehicle had a sudden loss of power which required me to quickly navigate over two lanes of highway traffic to the right shoulder. I had no power or ability to accelerate. I was in hybrid mode with adaptive cruise control active. Upon safely making it to the shoulder of the road, I saw message on the dash saying something about electrical mode unavailable. I turned the vehicle off completely and back on again after waiting approximately 30 seconds. The error message cleared and the vehicle operated normally. This has not happened again after another 1,000 miles of driving, but it is currently being seen at the dealer for another issue with that will not allow electric mode operation, only combustion engine. We believe we may have a vehicle in the 1% outlined in NHTSA 25v-576 and are waiting a solution from the manufacturer.

See all problems of the 2024 Jeep Grand Cherokee 🔎.

The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that the unknown warning lights indicated powertrain failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the vehicle had been scheduled for an upcoming diagnostic test. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 50,089.

73c / NHTSA 25v576 recall regarding loss of propulsion/vehicles stopping and / or decelerating.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

Was inspected @ my local garage. The tipm goes out and you lose turn signals, wipers, transfer case control ( locks in low gear) causes airbag light to go on. And Chrysler does not manufacture them anymore. Jeep had to be towed.

See all problems of the 2013 Jeep Grand Cherokee 🔎.

While driving, the vehicle sends a message that the automatic cruise control has shut down, the car starts slowing down and doesn't respond to pressing on the gas. Only recourse is to move off to the side of the road, shut everything down and turn it back on. The batteries show two miles left on the electric system. This is the second occurrence. Both have occurred at highway speed.

While driving 2018 Jeep Grand Cherokee the transmission will shift its self into neutral and say select desired gear. Then it will shut it self down in the middle of the road.

See all problems of the 2018 Jeep Grand Cherokee 🔎.

Driving vehicle and it lost all power. Warning light for service phev came on solid on dash. Switched to esave and was able to drive approx 2 blocks and vehicle lost power again in middle of road. Shifted to neutral, restarted and was able to side of road. Called tow company to deliver to dealer. Side note- vehicle was in dealer on 6/30 with flashing service phev light; dealer ran code and returned with dtc of b273c-00 (digital crash input). Dealer stated that vehicle is going into a “limp mode” due to 95b software update, and that there is not a fix, and other vehicles are at dealership unable to repair. When asked for advice what I should do, the response was “ do not take a long road trip”. I drove approx 60 miles since and the vehicle went into solid limp mode. Being evaluated at dealership currently.

While driving in hybrid mode, the Jeep threw itself into park. I was at the middle of an intersection. I put it back in drive, then it did it again once I started moving. 1. The hybrid mode threw the car into park while moving. 2. This happened to me a few times in a row, but once in the middle of a major intersection. I was lucky there were no cars that crashed into me. 3. I have brought this into Chrysler, Jeep, doge of paulding (georgia) and they have reached out to the engineers at Chrysler. The service department is telling me that Chrysler is telling them there is no fix to this. I put in a ticket with Chrysler as well and they confirmed this. My ticket number is 93581933 4. The vehicle has only been inspected by the service department at the dealership. 5. I did get a hybrid engine maintenance light one time when it went into park. But not each time it did it.

The contact owns a 2016 Jeep Grand Cherokee. The contact stated that while in park(park) and attempting to shift to drive(d), the transmission failed to shift to the desired position. The check engine warning light was illuminated. The contact stated that a handheld diagnostic machine was used to retrieve dtc: p1db8 and p1db8-00. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 155,347.

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The contact owns a 2024 Jeep Grand Cherokee. The contact stated while driving 30 mph, the temperature gauge rose to the maximum, the engine revved loudly, and the vehicle suddenly stalled. There was no warning light illuminated. The contact was unable to pull over to the side of the road. The vehicle was able to restart, and the contact continued driving. The vehicle was taken to the dealer, and the dealer attempted to diagnose the vehicle, but the failure could not be duplicated. The contact stated that the failure recurred while driving. The vehicle was taken to autonation Chrysler Jeep west (16300 w colfax Ave, golden, CO 80401); and the contact provided a video of a previous occurrence of the failure to the dealer; however, the dealer could not duplicate the failure. The vehicle was not diagnosed or repaired. The contact was referred the manufacturer for assistance. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000.

The engine and powertrain are affected by a defect described in safety recall 66a / NHTSA 23v-411 (loss of crankshaft position). Despite the recall software update being performed, my 2014 Jeep Grand Cherokee continues to display diagnostic trouble code p0336 (crankshaft position sensor performance). This issue causes intermittent stalling, hard starts, and loss of engine power, which creates a serious risk of crash if the vehicle stalls while driving. The safety defect described in the recall — tone wheel magnetic material delamination leading to crankshaft signal loss — is still present. Two diagnostic reports (one from an fca-authorized dealership and one from an independent mechanic) confirm the presence of dtc p0336. The service manager at the dealership agreed this is likely recall-related but said fca corporate must authorize hardware repair. Fca (case #93427994) has refused to approve full repair, leaving the safety defect unresolved. The defect has been confirmed by the dealership and independent service center and persists despite the software reprogramming remedy. Warning lights (check engine) are active and the issue is repeatable.

I was driving my 2018 Jeep Grand Cherokee laredo 4x4 on the highway at approximately 65-70 mph, when suddenly the car started sputtering and my check engine light came on and started blinking. The car was essentially not drivable, so I pulled over at a gas station and had the car towed. This is dangerous as I was going uphill, and could have caused an accident, or worse. I did not have a check engine light prior to this! the next day the car was inspected and diagnosed by independent service center, who said there was a cylinder 4 engine misfire, so they replaced the spark plugs and the coils. Car was fixed, or so I thought, fast forward a couple months later while driving to work, same issue (misfires and sputtering) occurs again and coolant now runs low even though there are no visible signs of coolant leakage. I spoke to the independent service center and they mentioned there might be an issue with the engine such as a head gasket or fuel system. I got the Jeep towed to get checked, it was confirmed that it was an engine issue, especially the head gasket, camshaft, pistons, and lifters, and that I was going to need a new engine and it would cost between $8500 - 13000. My Jeep has approximately 83k miles. The issues I describe here with this engine are all similar to those that have been reported.

Driving down interstate going 78mph in hybrid mode and the car shuts off and I was able to get over to the side of the road since traffic wasn't bad at the time. Restarted the car and went on my way with no other issues until last week. Driving down the interstate again in hybrid mode and the "service hybrid " light starts flashing and so I changed to all gas for the remainder of the trip. Took it to the dealer yesterday and they had no answers other then they updated the software. We shall see but how it works but I have my doubts that it wont cut off again or have issues. Only has 14k miles on it when this stuff happened.

The vehicle is a Jeep Grand Cherokee 4xe plug-in hybrid SUV. While driving in heavy traffic on a 45 mph road, the vehicle suddenly lost propulsion, with the dash lighting up with a large "service hybrid system" warning. After several seconds of no response, with traffic trying to work its way around my stalled SUV, the vehicle began to move again, albeit very slowly, just enough to limp it to a side street. After another 30 seconds or so, the problem cleared itself and the vehicle returned to a normal state of propulsion. I took the car to the dealer where I left it for more than a week. Apparently this is a known issue, and a code appeared (b273c-00, digital crash input), but they were not able to replicate the issue while they had the vehicle and so they just reset the code. The automaker is also aware of this problem, but doesn't deem it severe enough to issue a warning to customers or provide alternative transportation while a fix is developed. The dealer's advice is to let them know when it happens again. At this point, I don't feel the vehicle is safe to drive, and it will remain parked until a fix is available.

The contact owns a 2025 Jeep Grand Cherokee. The contact stated that while driving 68-69 mph, the vehicle unexpectedly decelerated to 11 mph and went into limp mode, shifted to park, and then shut off unintendedly. The vehicle coasted off the highway safely. The gear shifter was not in park, and the message "auto park not engaged" was displayed. The vehicle was towed to the local dealer, but was not diagnosed or repaired. The vehicle was previously towed to the local dealer, where it was determined that the start/stop button needed to be replaced. The dtcs retrieved were: b1a70-09, b1a70-2a, and b1a7d01. The vehicle was repaired, but the failure persisted. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The manufacturer was contacted and opened a case. The failure mileage was approximately 5,781.

The contact owns a 2024 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended and to exceed 20 mph. The contact stated that several warning lights were illuminated. The contact stated that the failure had occurred several times, and the vehicle had been taken to the dealer on several occasions for repairs. The contact stated that the safety features of the vehicle were inoperable. The vehicle was not repaired. Additionally, the contact received notification of NHTSA campaign number: 25v576000(electrical system). The manufacturer was made aware of the failures, and a case was filed. The contact had also filed a lemon law complaint. The failure mileage was unknown.

Last week I was driving 70mph on the highway when suddenly I got the red wrench icon with the message "service hybrid electrical system" on the dashboard. After about 7 seconds I then got a "put foot on brake and press start" message on the screen - while still going 70mph on the highway. At that point the car died. I had no power - the accelerator pedal did nothing. Luckily, I was able to pull over to the shoulder and stop. Then I did what it said and pressed the brake + start button. The car came back to life, but I didn't have the full hybrid system - I only had gas - the car was not using any electrical power as the battery level remained constant and did not drop as I drove. I continued for another 20 minutes where I stopped for lunch. When I returned to the car it started up normally and continued to run normally after that. This is the 3rd of 4th time the red wrench icon with the service hybrid system warning coming up, but on the previous times the message went away after about 5 seconds and the car drove normally. This is the only time that it caused the car to completely die on my while on the highway. Apparently, this has been happening to a * of people after Jeep issued a software update to address the 95b recall last year. Many owners are now afraid to drive their Jeep 4xe for fear of it suddenly dying on the highway at high speeds.

Transmission will "buck" unexpectedly when slowing to a stop. This causes a violent and unpredictable lunge forward. This has been reported and inspected by the dealer multiple times with the assessment just being "that's an 8 speed transmission for ya". There is no warning of it happening, nor is an event stored within the vehicle ecu.

The contact owns a 2025 Jeep cherokee. The contact stated that occasionally while driving at slow speeds, the transmission slipped into park(p), causing the vehicle to jerk to an unintended stop. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 3,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? when driving down a busy road, the car completely stalled with loss of power steering, unable to accelerate or brake, power completely lost in car with all safety lights illuminated on the dashboard. Eventually brakes returned, able to stop car. Unable to restart and loss of power for windows. After several attempts, restarted car with warning lights still present- moved to side of road. Currently at dealer for inspection- stated that problem was "digital crash input code failure" and that there is not a fix for this at this time. How was your safety or the safety of others put at risk? car stalled with complete loss of control in the middle of traffic, while accelerating at approximately 15-25 mph. This could have caused an accident, but luckily did not. However, car was stalled in traffic for about 30 mins and unable to move car at all- blocking traffic on busy street. If happened on highway, could have been much worse and also had the potential to cause an accident. Has the problem been reproduced or confirmed by a dealer or independent service center? the problem was confirmed by dealer, and said that there is "no fix". According to them, all recalls have been fixed in this vehicle prior to incident and should have fixed this problem by replacing the battery. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? vehicle has been inspected by both dealership service and Chrysler/ stellantis engineers. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? there was 1 warning light message about "ev system hybrid control" needs service, but disappeared after 30 seconds and this appeared about 1 week prior to incident.

Service shifter message keeps showing every-time I turn on the vehicle. Eventually it just stays on. Took vehicle in for service and when dealer was installing new shifter, it shorted out other components. Jeep still hasn’t found a permanent fix.

Within days after completing the 95b recall (24v-720) on my Grand Cherokee 4xe phev , the vehicle would periodically flash an error message saying ”service hybrid system” or something to that effect. It would illuminate for just a few seconds. On may 21, I took the vehicle back to the dealership (brigham-gill, natick, MA). They read several codes and after conferring with Jeep, said the vehicle is unsafe to drive. It has remained there parked in their backlot as of July 15. The dealership is awaiting guidance from Jeep and informed me they have several others in the same situation. So there were few issues here 1) if I hadn’t returned to the dealership to ask about these brief flashing messages, I would not have known that the vehicle was unsafe to drive. These messages never stayed illuminated for more than a few seconds, and there is no residual “check engine” light. 2) it is incorrect to say that the 95b recall addressed the issue of the failing batteries if it renders the vehicle in operable. 3) the 95b recall patch software was released in January 2025. I find it hard to believe that as of mid July they’ve been unable to find out why it doesn’t work in all the vehicles as intended. This leads me to question the thoroughness of the regression testing before it was released.

Once you start driving after letting the vehicle sit the transmission will “slip” multiple times jerking the car and everyone in it. Occurs every day around 4 pm and various times.

Below is the letter I sent to stellantis. I am writing to file an urgent and formal complaint regarding ongoing, severe safety and functionality issues with my Jeep 4xe , leased through stellantis financial. These issues have not only rendered the vehicle unreliable, but they have also endangered my life, the lives of my children, and the public-particularly as I work in an elementary school setting where safety is paramount. Most alarmingly, my Jeep 4xe recently reversed on its own at an accelerated speed without input, and would not stop until I prompted the brakes repeatedly. Had a child or pedestrian been behind the vehicle, the incident could've resulted in severe injury or death. As a parent and educator, this experience was traumatizing and has left me fearful of operating the vehicle in any public or residential space. Additionally, my vehicle frequently enters "turtle mode" (reduced power mode) without warning, significantly increasing my risk of being rear- ended in traffic. This unpredictability is unacceptable for any vehicle-especially one marked as a safe, family-friendly hybrid. These critical safety failures began shortly after the recall involving the vehicle's battery. Since then I've experienced: *multiple simultaneous sensor malfunctions *reduced driving speeds and performance *inability to charge the vehicle on a professionally installed level 2 charger *recurring shop visits without permanent resolution while earlier issues were inconvenient, they pale in comparison to the dangerous and erratic behavior of the vehicle now. Despite repeated attempts by service technicians to address these problems, each "fix" is followed by a new or recurring issue. This pattern shows that the vehicle is fundamentally flawed and no longer safe to operate.

The contact owns a 2022 Jeep grand wagoneer. The contact stated while driving at approximately 80 mph the vehicle lost forward momentum and stalled. The contact stated that the "shift to park and restart" warning had illuminated. The contact coasted off of the roadway and shifted the vehicle to park (p). The contact was able restart the vehicle and continued on to his destination. The contact had taken the vehicle to a dealer. The dealer was unable to duplicate the failure. The vehicle was not repaired, however the failure reoccurred. The contact stated that the vehicle stalled but a different warning illuminated, the warning was "acc disabled - a steering wheel symbol and an exclamation point. The contact was able to restart the vehicle but as he was driving the vehicle started losing forward momentum. The contact stated that vehicle had apparently gone into a "limp mode," the contact applied the accelerator pedal and was unable to accelerate beyond 15 mph. The contact took the vehicle to a different dealer. The dealer was unable to duplicate the failure, the vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and saw the contact information for the NHTSA safety hot line. The failure mileage was approximately 33,000.