Navigational (global Positioning System) Gps Problems of Jeep Grand Cherokee

The 2018 Jeep grand cheeroke uconnect/radio screen delaminates and causes the unit to make all kinds of error calls, gps location changes and disabling events, without being touched. This is a serious safety concern and that Jeep or stellantis should voluntarily recall these units for replacement. The driver's attention gets constantly divided to take care of these extra things while driving.

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The contact owns a 2023 Jeep grand wagoneer. The contact stated that the stop and go and lane change features were not working. While reversing, there was no audible alert. The auto-air lift system failed to engage. Upon accelerating, the vehicle was making an abnormal sound. The navigation screen was flickering. The contact noticed open wires under the driver's side front seat. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and offered to buy back the vehicle. The failure mileage was approximately 800.

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The u connect screen is DE-laminating and this is leading to ghost presses on the screen. If my phone is connected, it will start randomly calling people. The entertainment system will change inputs, stations or tracks at random - allowing up to 4 seconds before switching. The automatic climate control will change fan speeds and function constantly. The gps navigation screen will not stay up and tries to reroute while driving or switch to another function. This is not just an glitch every once in a while, this is constant change - I have a 20 second video showing the screen changing to the climate controls, turning off the auto function, change fan speeds 4 times, change the vents being used then going back to auto and then changing the screen to the media screen and then putting the time change up. My kids are saying the car is possessed. This behavior is very distracting to the driver and is a hazard. Other safety issues include not being able to use navigation to get to an unknown location and not being to use hands free calling. Does not matter if the car is moving or stationary.

Extremely unsafe condition. The lamination on the monitor is peeling/cracking and obscuring the information shown on the electronic read out. For functions such as gps, this is very dangerous. I spend more valuable seconds trying to read the monitor (eyes off the road) in trying to understand and read the data. Luckily, I haven't had any incidents, but I would guess there have been multiple accidents caused by this very fixable condition in most Jeep's of this vintage. I implore you to initiate a recall ASAP.

The screen has been doing phantom touches most likely due to the bubble forming under the top layer (currently getting it diagnosed for delamination). This is a safety risk due to the distraction from the changes on the screen and the fact that it will cause me to look at the screen and not at the road. The radio, phone and also gps all are affected currently. I am not able to use handsfree for my phone and the gps is not usable as well. Like I said, the vehicle currently has an appointment set up to be diagnosed so it can be submitted to uconnect. There is no warning messages for this.

The u connect screen laminating is bubbling, causing blurry screen and effects all vehicle's controls while driving. Read about this being a common problem with these screens but not yet warranted by Jeep. Seems to be getting worse and can cause major distractions while driving, especially while using gps. Vehicle hasn't been inspected as of yet. Just mainly inquiring about any others having same issues being reported.

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The stop/start feature on my Jeep has just stopped working. The battery has been checked and rechecked and replaced. It doesn't work. The biggest problem now is the 8. 4 touchscreen display that malfunctions. The gps is connected to this along with the radio and backup camera. Other features include the phone, climate control, and other functions. The phone will randomly select contacts I am not trying to call, and the gps will randomly set locations I am not trying to go. The screen will jump from one application to another which is extremely distracting while driving. I've tried turning the screen off completely but this isn't helpful if I'm actually using my navigation. It's dangerous.

Driver display goes out every couple days (or when it feels like it) display goes blank and you must stop and turn off car to get it back on. All controls, as camera, gps, handsfree calls are not operational when the display goes into a reboot mode and then blank, under you pull over and shut the car off, turn it back on and then it's back to normal. Sometimes it just reboots while driving of no reason while on a call, following directions using gps etc. Safety concern since while driving driver (myself) while alone in car will try to get back working if I'm on a call or following the gps. I know it's my fault for doing so while driving but under certain circumstances it human nature to try getting it all working again when you're lost or in a area you're not familiar with and could cause a major accident or put my life or someone else's in danger trying to fix it while driving. Most times is works normal for like a week or two, then its starts over. Deal told me it's nothing they can fix since many may have the same issues and it's a software problem that only comes from over the air waves. Well, Jeep keeps telling there's a update coming every quarter and when that quarter comes and I still have issues they tell me "OH there's another update coming in the beginning of the next quarter etc. . . Been told this 3 times now, and the latest now is there's a update coming in the 1st quarter of 2024 to correct that issue.

On 11/24/22 my touch screen began to show a box that blocked the entire screen asking if I wanted to adjust my clock. I tapped "no" and it would not clear. I tapped the "x" in the corner and it would not clear. So I tapped yes and it took me to another screen to sync with gps etc. Then it would disappear. It kept repeating this and then would flash and beep. Then disappear and reappear the entire trip. I then noticed that there was a discoloration or delamination at the top of the screen so I "googled" this issue and apparently the 2018 Jeep vehicles have an issue with this where the radio/ navigation / screen system / bluetooth/ apple car play will act on it's own - shut down, change stations, etc. It is still ongoing so I took it to my dealer and they confirmed the delamination issue and have ordered a new radio system. This is a safety concern and I was unable to see the navigation or use the touch screen to control the heating system or anything else controlled by the touch screen, not to mention a distraction while driving.

The uconnect screen is delaminating and causing the screen to be completely useless. It calls people randomly and does not allow you to call 911 in an emergency. It also renders gps useless. This is a known problem in this vehicle and it needs to needs to be taking care of! it is a safety hazard when the screen is going bazerk and you are driving! it is extremely distracting and you cannot use 90% of the functionality of your dash!.

The display monitor at the front dash is delaminating and has progressively gotten worse. You could see a clear line where there was a start of separation in the screen, that has spread to a large portion of the screen. This causes the screen to apply pressure against itself, pressing buttons on its own and taking actions not wanted by the driver. I’ve had it close out gps while driving through a busy city. It has called 911 when I had my phone connected. It has turned the heated seats on and off and adjusted the air settings. I cannot use hands free options. This is a major distraction while driving and you cannot even turn the monitor off due to it turning itself back on. This is a safety hazard and a quick google search will show that this is a common problem!.

The head unit which controls, among other things, the ‘sos’ calling system, the gps, the cellphone (for calling 911) has a membrane screen which delaminates and causes the unit to make all kinds of eronious calls, gps location changes and disabling events. I feel this is a serious safety concern and that the mfr. (delphi) should voluntarily recall these units for replacement.

My u-connect screen is delaminating and the glue is leaking out. This is causing the radio/mp3/gps guidance to constantly change settings, stations & songs and causing me to play with it constantly while driving. It did put me in a situation once while driving in an unfamiliar area where I had to reset the map display like every 10 seconds to find my way out. I now use my old garmin. Several times I almost ran into a vehicle ahead of me or started drifting into the other lane from the distraction. I now leave the entire radio off unless I want to change my heat/ac/fan settings.

Infotainment system-system works on its own. Changes radio stations and bands at will causing driver distraction. Changes temp/vent direction at will. Worst is that it has called 911 4 times while driving. Wont allow hands free calling or gps entry. I have 1st dealer appointment next month as it does not seem to be a priority to dealer.

The factory installed uconnect uaq 8. 4 inch screen (part 68306656al) is DE-laminating. This started as just a "bubble" on the screen that wouldn't go away in the upper section around 45,000 miles or April 2021. It has since grown to span about an inch of the entire top of the screen. During this expansion of the "bubble" or DE-lamination ghost touches started happening causing the screen and operation to jump around. This severity and portion of the screen experiencing these ghost touches has continued to grow. A potential safety issue exists as I was using the gps at one point and a ghost touch caused it to jump to another screen just as I was approaching an intersection looking at which way to turn when the screen jumped to another option and I diverted my attention from the road to the screen to get it back to the gps and find out which direction I needed to go. I have not taken my specific vehicle into a dealer/independent service center for verification because many of the same issues I've researched online and compared who have had this independently verified mirror the exact same symptoms/issues.

The radio continues to turn on and off by itself. Attempts to make phone calls when nothing was dialed. Gps turns on and off when it is not being utilized. Air and heat turns on and off when not being utilized.

I bought vehicle in may 2020 and have had continued issues with my vehicle since December 2020. Four months ago the radio screen started freezing occasionally. Within a couple weeks it was significantly worse and happening more frequently. The screen would freeze while reversing or would cut off, restart or freeze while driving. I had the misfortune of driving on the highway and and the screen froze. I had to get off at the next exit so I could turn vehicle off and on to unfreeze screen because I needed to use the gps. I brought vehicle in to dealership on 1/14/2021 and was told radio would need to be replaced and the part should take 2-6 weeks to receive part from manufacturer. As of 4/6/2021 the part has not been received. I called dealership to inquire and was told that the manufacturer does not send new only used refurbished radio and they would send replacement once the had one. In the meantime im stuck with a hazardous inferior vehicle. The manufacturer needs to better honor their warranty is especially when theres a safety hazard. The issue now occurs almost daily.

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The Jeep navigation gps system has a fault that has caused me to make abrupt lane changes. On several occasions my Jeep on-board gps has ordered a right or left turn verbally but when the map was looked at it would indicate the opposite direction. The problem is that if I listen to the spoken directions I may be turn the wrong way. If I consult the map after I begin the turn I have to cross lanes. I have not yet had an accident but have had close calls. I have asked two other owners of Jeep Grand Cherokees 2014 and both had the same problems.

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My car is a 2014 Jeep Grand Cherokee limited 3. 6l. It has had 9 recalls, completed. I had dashboard issues where there were no displays or lighting. The dealer could not repeat the issue. They did finally and repair. The gas tank had ventilation issues and would not fill beyond a half a tank. I am suffering the same issue. The radio and gps system went totally out. Jeep replaced the entire system. Though the vehicle is a 2014, I purchased and received it in may 2013. My mileage is about 79,000. At the cost of $3000. 00 I had purchased the mopar lifetime maxicare warranty. I was told this covered everything for the vehicle as long as I owned it except for wear/tear items. The radio/gps system was deemed defective and replaced by Jeep in March 2018. Afterwards, when the car is driven there is a dashboard internal rattle/hum that totally restricts any hearing while driving above 40-50 mph. I took the vehicle back for this problem. The dealership checked the center console speaker and stated they could not reproduce the event. It is so loud it drowns out all noises inside and out such as sirens. I have just received another recall notice. I attempted to make the appt on 3/10 they scheduled me for 4/3/19. I told them that the gas tank again will not take more than 3-4 gals of gas which leaves me with less than a half of tank, and that the rattle is getting worse. They assured me they would examine all the issues, but even though I purchased the lifetime maxicare, I will have to pay for the rattle and probably the gas tank issue (even though they are familiar with the gas tank issue cause being their venting issue of the tank). I have researched the dashboard rattle on-line and found numerous posts from Jeep owners of 2013-2016 vehicles with the safety issue. Especially if it is so extreme it dulls siren sounds from emergency vehicles.

I own a 2015 Jeep Grand Cherokee laredo limited, purchased from a dealer new. Last week I pulled into my driveway, turned the Jeep off and went to get out and my alarm system went off. Could not turn it off with either fob, I was even able to start it up and drive. Remote start would not work for 3 days. Cruise control just turns off when it wants while driving on interstate over 60 mph. Gps states I'm off route and freezes in the location where it happened on interstate, normal weather(no overcast/fog). Wipers just start working while sitting in the driveway idling, as you're driving. . . No dust, rain, bugs etc. . . Windshield leaks and rain comes in from behind the rearview mirror/sunglass holder when it rains and you have to take a sharp turn(not with normal turns). . . Leaks down on cell phone which sits in little cubby to charge. The vehicle surges when going under 20 mph, usually when you are trying to start from a stop is when it' worse. Under 25k miles and I am afraid as to what might happen next.

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The contact owns a 2014 Jeep Grand Cherokee. When the vehicle was started, the navigation screen was blank and a blue color. When the push button start was initiated, the contact had to make numerous attempts to ensure that the vehicle was on or off. The contact had not experienced any failures until the vehicle was repaired for a manufacturer's recall. The dealer was notified of the failure several times and had not provided a solution. The manufacturer was notified of the failure. In addition, the engine raced several times. The recall details were not provided. The VIN and failure mileage were not available.

Gps system tends to provide directions turning onto private drives and barely passible non public roads. Will preform route calculation, before completing start another, as many as ten in a row. System provides false locations for addresses entered. Addresses entered are plotted and directions are provided, upon nearing location system can no longer find location. In order to determine there is a problem with information provided has issues vehicle must be put into motion. The gps/navigation is part of the uconnect system which has a wide variety of operational issues involving its other components. Safety hazard is getting drive lost, arriving in unsafe areas as well as sending you onto unsafe roads/not open to the public. Memory seat does not reposition seat and mirrors into the programed positions, even with memory seat modular replaced with redesigned modular issue remains. When attempting to excelerate on an uphill grade, such as entering a highway, transmission feels like it is slipping and speed drops. After numerous repair attempts Chrysler factor service representative simply tells dealership not to make any further attempts that they expect to be compensated for.

I had an extremely dangerous situation occur on November 15, 2014 with our 2011 Grand Cherokee. Around 7 p. M. , I was merging onto interstate 95 south from 332, the newtown, PA exit. I did a hard acceleration to avoid traffic bringing up the rear. The engine then accelerated uncontrollably . . . So fast that the tachometer was pinned to the right side . . . Into the red zone near 7k. A later check of the vehicle maximum speed on the garmin gps revealed it peaked at 97 m. P. H. With my foot completely off the gas pedal, the engine was pinned to maximum revs. I honestly thought it would disintegrate. In the span of a few seconds, I knew not to shut off the engine, as I would have lost steering. I had the presence of mind to put the transmission in neutral, to at least stop the speeding. The engine continued to rev out of control. I believe I was kicking the gas pedal, and the engine eventually released its grip on speed and returned to near-idle, upon which I re-engaged to drive. If a car were anywhere ahead or near me, a devastating wreck would have been the result. I took the Jeep to the reedman-toll service department in langhorne, PA. They could find nothing that would confirm the incident. I contacted Chrysler customer service. An agent named caleb took my report and said he had no similar reports. I find it distressing that nothing in the Jeep 'black box' recording system would have a record of this potentially catastrophic imcident. The reedman service advisor speculated that I may have 'reset' the software if and when I was kicking the accelerator while the event was under way.

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