Other Fuel System Problems of Jeep Grand Cherokee - part 1

On 7/14/25, while driving 70mph on interstate, vehicle shut off, displayed service hybrid electric system, then came back on like normal. Today, 9/19/25, driving 60mph on highway, vehicle shut off, displayed service hybrid electric system and would not turn back on. I had to come to a complete stop on berm, shift to park, and restart vehicle.

See all problems of the 2024 Jeep Grand Cherokee 🔎.

Vehicle randomly will not shift from first gear to second gear. This has caused very high rpm’s in first gear and I have almost been hit from behind each time. I must put flashers on, pull over, shut engine off and restart to clear the issue! it is very dangerous! it has been to the dealership to be fixed, but they have been unable to duplicate the issue.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

Unknown- the vehicle jolted and stopped when no one was in front of me thankfully no one was behind me.

I was driving with my three children in the car (including a newborn) on Monday, September 15th and was in the drive thru at the bank when my Jeep just froze. I luckily had placed it in park but it would neither turn on nor turn off - it was locked and I couldn't do anything to it. Right before it died it said "service hybrid system" and while it was in the weird not on but not off state, the battery icon was illuminated - even though the car was on. I called stellantis for a tow because I was stuck - however they told me if they couldn't get it into neutral they couldn't tow it. After about 45 minutes the Jeep finally allowed me to turn it off and turn it back on, but I was terrified driving it home. My husband took it to findlay Jeep in post falls on Wednesday, September 17th to see what the error code was and they said something about a cooling system error for the hybrid electrical system. We are taking it to dishman Dodge on Monday September 22nd because that is the dealership we purchased from and they didn't have a technician who knew how to work on the hybrid system until then. I am also concerned about the current active recall for the propulsion system that has no current fix. I use this vehicle to carry my children around and now there are multiple safety concerns that can have lead to a fatal accident. I have filed a buyback request from Jeep because we have this vehicle on a lease - fca case #94280851.

The vehicle experienced repeated propulsion loss and powertrain malfunction while driving, creating a serious safety risk. This defect has now been formally acknowledged by fca/stellantis through NHTSA recall 25v576 (filed on September 4, 2025). Prior to the recall, I raised these safety concerns through the ncds arbitration program, but my case was closed despite documentation of the defect. The arbitration program stated the matter was “resolved,” even though I had rejected the arbitrator’s decision and the case was procedurally closed without binding resolution. After the recall was issued, I requested that my case be reopened under ncds rule 20, which allows refiling when new or material evidence is presented. That request was denied, leaving me without a remedy despite the existence of an active recall for the exact defect I had reported. The safety issue remains ongoing. The vehicle has lost propulsion multiple times while in motion, creating risk of collision. Warning messages have appeared on the dashboard prior to failure, and the issue has been reproduced at service centers. This matter highlights both the safety hazard of the defect itself and a procedural concern: consumers may be denied meaningful remedies even after safety recalls are issued.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

I am submitting a safety complaint regarding my 2022 Jeep Grand Cherokee 4xe, which experienced a serious mechanical failure on [xxx], at approximately [xxx] cdt in detroit lakes, mn. While exiting a zips car wash at low speed, my vehicle experienced a sudden and complete loss of power and/or propulsion. I believe the engine shut down without warning, and the vehicle would not respond to throttle input or move forward. I attempted to restart the vehicle, but it remained unresponsive for several seconds. During this time, another vehicle behind me was unable to stop in time and rear-ended my Jeep, causing damage to the rear of the vehicle and my vehicle. This incident appears consistent with two known recalls affecting this model: • NHTSA recall 25v576 (September 2025) – hybrid control software defect causing unexpected engine shutdown and loss of propulsion • NHTSA recall 23v503 (June 2023) – engine shutdown and loss of drive power due to internal control module failure required info: • component/system failed: engine and/or propulsion system. Yes, the vehicle is available for inspection upon request. • safety risk: the sudden loss of propulsion left me stalled when exiting the car wash with no ability to move, directly leading to a rear-end collision. My safety and the safety of the driver behind me were put at risk due to the unexpected failure. • reproduction of problem: the issue has not yet been reproduced or confirmed by a dealer or independent service center, but it aligns with known recall conditions. • inspection status: the vehicle has not yet been inspected by Jeep or insurance representatives, but I am initiating claims and service requests immediately. A police officer was present but it was on private property and no report was created. I have the officers card and number for follow up as needed. • warning lamps or symptoms: unknown information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

When driving the vehicle, it appears to shift roughly and at times, it seems that there is no power to the vehicle.

Loss power to drive the vehicle while in motion unable to steer vehicle during motion vehicle slammed into park automatically unable to restart vehicle for several minutes vehicle warning to service hybrid system.

After 95b recall in late March vehicle had service hybrid electric vehicle system with red wrench. Scheduled appt and it stopped so I canceled. It showed up multiple times again so I scheduled another which was scheduled for sept 22nd which was the soonest appt available. Statement from my husband : on September 5, 2025 I made three cross town trips while returning home on the conclusion of the third trip I merged onto interstate 94 from sheyenne street in west fargo nd while merging onto the interstate from the on-ramp I was traveling at approximately 60 mph and as soon as I was on the interstate the service warning came on and there was no acceleration as a semi was approaching from behind, the service message was on for a second and went away and the notification was to step on the brake and push the start button. I was able to merge onto the shoulder, avoiding being struck by the semi, and was able to restart the vehicle once it came to a complete stop. On Saturday September 6, 2025 I contacted the dealership and explained how my husband almost got into a severe accident and the vehicle lost all propulsion and said they needed to get it in right away and they had no sense of urgency and said the soonest available was September 11, 2025. It has since been inspected and currently at the dealership Jeep has seized custody of the Jeep •I’m now paying for something you don’t have access to. •the rental they have been given is a downgrade, which is not a “comparable replacement” standard most manufacturers commit to during a stop-drive. Furthermore Jeep endangered my husband, grounded your vehicle, and is now offering you less mobility than you contracted for. That’s a breach of trust, contract, and safety obligations all in one. They continue to send me to voicemails that are full. I went in today and asked for them to provide resolution as the lease is up in 8 months and they were again supposed to update me and have not.

A current recall on vehicle reference to the propulsion and no remedy is available.

To whom it may concern my 2011 Jeep Grand Cherokee has a very strong gasoline smell to the point I get dizzy when I’m driving it and a instant migraine even if the car is parked in my drive way overnight the next morning you can smell gasoline from the outside too please help me thank you for your time.

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Was driving approx 55 mph and the vehicle just shut off. Warning lights came on. Was unable to restart vehicle for 10-15 minutes. Once the car restarted drove it home and had roadside assistance tow it to dealership. They had car for almost two weeks and couldn’t replicate issue. They said it didn’t throw any codes either.

Backing into a parking space in reverse the vehicle all of a sudden begins to accelerate forward with the gear selector showing "r" illuminated almost causing me to hit 2 cars parked in front of me. After putting the vehicle in park and reverse again I was able to park and then the vehicle gave a "service hybrid system" warning and then stalled out. I had no issues prior to this and it seems the 95b recall had something to do with it as I had this performed a week prior. It has a stored code for " digital input crash " according to the dealer but they said it is deemed safe to drive. I don't think so.

1. Driving freeway, lightening bolt warning, etc came on lost power. 2. At home level 2 charging, charge to 100%. Next day ev charge down to 85% lost 15%. Car sits 3 days down to 1% ev charge. Discharging for no reason. 3. Took to dealer, check for codes. No fix available. Dealership, took car and put me into rental. I was told unsafe to drive and told may be 2 to 3 months before fix will be available. Currently dealership has 3 other cars taken off the road. One has been there since June. All recalls had been done!.

Vehicle is stuttering and stalling out due to the computer being broke.

Driving and engine shut off in the middle of the road. Vehicle indicated “service hybrid system. ” was able to restart vehicle after a few minutes.

When starting car, the push to start feature will not turn over and continuously cranks multiple times. The entire fuse box was replaced because the dealer told me that was the issue. The car is a 2021 Jeep Grand Cherokee laredo. Numerous people online said they were forced to replace the fuel pump? although faulkner Buick in trevose told me that there’s nothing wrong with my fuel pump. I can’t keep getting charged for repairs that are not necessary. Could this be a faulty part? that so many people have the same issue? could you please investigate this as I just bought the car a month ago and it’s been at the dealer three times already. Thank you.

See all problems of the 2021 Jeep Grand Cherokee 🔎.

While driving at highway speed, the vehicle suddenly lost power, displayed a low oil pressure warning, and became inoperable. The vehicle had to be towed. Dealer initially claimed “overfilled oil,” but an independent oil analysis (blackstone labs) confirmed excessive fuel dilution (5. 5%), indicating contamination of the oil system. This vehicle is covered by NHTSA recalls 22v-406 (fca z46) and 23v-263 (fca 01a) related to premature failure of the bosch cp4 high-pressure fuel pump. Recall documents state: “a hpfp failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning. ” the vehicle’s failure aligns with this description. Dealer has not yet performed an hpfp inspection despite recall requirements. Request: NHTSA investigate whether fuel dilution and catastrophic failure are linked to the cp4 hpfp defect covered by these recalls.

See all problems of the 2015 Jeep Grand Cherokee 🔎.

The fuel pump and then in turn, the auxiliary pump failed. The car would keep turning over a lot before it started. The engine would stop in the middle of travel. This put us in risk as we travelled down the freeway. We took it to the dealership for inspection, and they found a defective fuel pump. There were no warning lights, messages when this occurred.

While driving vehicle goes into limp mode I lose acceleration but rpms on dashboard jump into the red zone and various warning lights show up I coast off to the side and put vehicle in park and shut off engine. When I restart everything clears and vehicle is normal again. This happened 3 times so far and dealer had the car 12 days and cannot duplicate the problem saying no codes show up show up on the scanner.

Total loss of power while driving I got a red wrench hybrid system warning light when driving at 45 mph. The 2022 Jeep Grand Cherokee 4xe lost all power and a warning that told me to pull over when it was safe. The total loss of power almost cause an accident. I waiting a few minutes and the vehicle started up and I drove home. I am reluctant to drive the vehicle.

The car cuts off in middle of the road n won’t shut on brought a new fuel pump and it’s still shutting off the electric light pops up on dash when cutting the engine on the car gives the cranking engine power sounds but doesn’t cut on mechanic put in new fuel pump and now think it’s a electrical problem the steering is tight backing up and it has steering fluid this has been happening since 3 months ago I wanna say it comes n goes I’ve got it inspected twice and they inquired about the fuel pump which I have gotten fixed and the car still continues to shut off in the middle of traffic which can cause an accident.

See all problems of the 2012 Jeep Grand Cherokee 🔎.

I have a 2024 Jeep Grand Cherokee 4xe and have owned it for about 11 months. I bought it new. For the first 7 or 8 months, no problems at all. However, in the last 2 or 3 months, the truck has intermittently shutdown while driving. It's happened on the highway and on local streets. I've taken it to two Jeep dealers for service, and neither could replicate the problem. It's not showing any fault codes when they diagnose. One dealer said they updated the software and should have fixed the issue. It hasn't. I am afraid to drive this vehicle and will never let my wife drive it. I've searched online and see others have had the exact same issues. I need to get this vehicle repaired by stellantis/Jeep otherwise I'll be forced to return it.

Jeep's engine turned off while driving, was able to coast and use the brakes to come to a full stop. The engine turned off while driving in a tunnel in the mountains; it was very unsafe. There was no shoulder to pull off to, no extra space to walk around the car, with only 1 other lane available for all the backed-up traffic behind me; cdot had to tow me out of the tunnel, where I then had to wait on the side of the highway for aaa. There were no warning signs, lights or messages prior to the failure. Had to be towed to the Jeep dealership, where the fuel pump was replaced. There have been recalls on this part for other Jeeps, but my VIN did not show that this was a recall for this specific yr /model.

2012 Jeep Grand Cherokee hemi. As traveling whether on highway or on streets no matter the speeds the Jeep tends to just stall out out of no where especially when braking and coming to a stop it completely shuts off, no engine, no steering and then must have to engage into park or neutral to push to start up the Jeep again. It is very dangerous and scary any time it happens and even more so when happens on highway. It has been an on going issue since I bought the vehicle in Nov. 2018 but only happens every once in a while and out of the blue when it does. I did reached out several years ago to the manufacturer mopar Jeep Chrysler but they had no solution for me. I had a case number with them but it was so long ago I cannot remember now. I did have the recall on the fuel pump relay in which I thought that would resolve my issue but unfortunately it did not and I still experience this Jeep stalling out at any point while driving, onto braking, and then to the stop. Any help? thanks.

While driving 70mph the vehicle had a sudden loss of power which required me to quickly navigate over two lanes of highway traffic to the right shoulder. I had no power or ability to accelerate. I was in hybrid mode with adaptive cruise control active. Upon safely making it to the shoulder of the road, I saw message on the dash saying something about electrical mode unavailable. I turned the vehicle off completely and back on again after waiting approximately 30 seconds. The error message cleared and the vehicle operated normally. This has not happened again after another 1,000 miles of driving, but it is currently being seen at the dealer for another issue with that will not allow electric mode operation, only combustion engine. We believe we may have a vehicle in the 1% outlined in NHTSA 25v-576 and are waiting a solution from the manufacturer.

I had my Jeep’s recall for a fuel pump relay and now I have problems starting at times and I’m starting to smell fuel through my vents and even when I park my Jeep inside the garage. I am very worried while I am driving it, especially I have a child with me at all times in the Jeep. Please help me, I want to get this solved as soon as possible and I live in las vegas now where it is very hot.

73c / NHTSA 25v576 recall regarding loss of propulsion/vehicles stopping and / or decelerating.

My Jeep has been a consistent problem. The vehicle gives many warning and "service powertrain" warnings in the dashboard. Additionally, at the same time as the warnings, the vehicle will lurch - slowing down significantly and making passengers in the vehicle panic. I have gone to the dealer to already fix not 1 but 5, yes five, recalls related to the powertrain system. This last visit (today) I was told that stellantis acknowledges the issue, but does not have a fix. This vehicle was clearly not ready for production and stellantis needs to be held accountable to it's customers.

Driving vehicle and it lost all power. Warning light for service phev came on solid on dash. Switched to esave and was able to drive approx 2 blocks and vehicle lost power again in middle of road. Shifted to neutral, restarted and was able to side of road. Called tow company to deliver to dealer. Side note- vehicle was in dealer on 6/30 with flashing service phev light; dealer ran code and returned with dtc of b273c-00 (digital crash input). Dealer stated that vehicle is going into a “limp mode” due to 95b software update, and that there is not a fix, and other vehicles are at dealership unable to repair. When asked for advice what I should do, the response was “ do not take a long road trip”. I drove approx 60 miles since and the vehicle went into solid limp mode. Being evaluated at dealership currently.

While driving in hybrid mode, the Jeep threw itself into park. I was at the middle of an intersection. I put it back in drive, then it did it again once I started moving. 1. The hybrid mode threw the car into park while moving. 2. This happened to me a few times in a row, but once in the middle of a major intersection. I was lucky there were no cars that crashed into me. 3. I have brought this into Chrysler, Jeep, doge of paulding (georgia) and they have reached out to the engineers at Chrysler. The service department is telling me that Chrysler is telling them there is no fix to this. I put in a ticket with Chrysler as well and they confirmed this. My ticket number is 93581933 4. The vehicle has only been inspected by the service department at the dealership. 5. I did get a hybrid engine maintenance light one time when it went into park. But not each time it did it.

While driving the road whether highway our town… my vehicle will stall out. I can’t safely pass because my car loses power. . Check engine light starts blinking then traction control lights come on and then battery light. I have to turn the car off after turning flashers on put it in park and restart after a few seconds. This vehicle is very unsafe to drive.

The “service hybrid electric vehicle system” has been coming on intermittently for several months. The vehicle was taken to the dealer and they replaced a wiring harness. That did not fix the issue. The light continues to come on and Jeep technicians have no idea how to fix the issue. Today the light came on and the vehicle stalled and lost propulsion for about 3 seconds and then lurched hard forward as the power returned to the engine. This issue is widespread across social media yet Jeep has done nothing to remedy it. This is a major safety issue, especially with the unexpected lurching forward of the vehicle.

The car keeps dying while I’m driving and saying “shift to park” and then slamming on the brakes and dying. The card is 4 years old with 44k miles. I had to sit on the side of the road in 93 degree heat in florida while pregnant and waiting on a tow truck. How has someone not died because of this? I’ve seen several posts of people saying the same thing happened to theirs. It’s so unsafe.

Vehicle stalls and loses all power while driving. Vehicle comes to an abrupt halt.