Other Fuel System Problems of Jeep Grand Cherokee - part 1

When accelerating, the car suddenly jerks and stops moving at a consistent speed. This happened multiple times over the last 8 months or so. Sometimes it happens immediately after backing out of my driveway. It has also happened while driving on a highway at high speeds (65mph) where I've nearly been involved in high speed accidents. There was a recall back in November that claimed this was a software issue, however, it has continued to happen. No warning lights come on.

See all problems of the 2024 Jeep Grand Cherokee 🔎.

I am filing this complaint regarding an unresolved safety recall (recall 78c) on my 2024 Jeep Grand Cherokee 4xe, which has now been open for approximately 139 days without a remedy. This recall involves engine manufacturing contamination that may lead to catastrophic engine failure, loss of propulsion, and potential fire risk. Despite the seriousness of the recall, stellantis has failed to provide a remedy and has given conflicting and unclear guidance regarding safe operation. At one point, I was instructed to operate the vehicle using the gasoline engine only. I was later told stellantis cannot provide technical guidance and to contact the dealership. The dealership has stated they have no clear direction from stellantis. As a result, I have no clear understanding of whether it is safe to operate the vehicle, use electric mode, or rely solely on the gasoline engine. Restricting use to the gasoline engine also prevents use of the plug-in hybrid system, meaning the vehicle cannot be used for its intended purpose, resulting in increased fuel costs over several months. I have also incurred out-of-pocket rental car expenses during recall service. Stellantis indicated reimbursement would be available but has not provided a process or responded to follow-ups. Given the nature of the recall and lack of guidance, I cannot determine if this vehicle is safe to transport my newborn child. At this point, I am concerned with both the unresolved defect and the manufacturer’s failure to provide consistent safety direction, communication, or a path toward resolution.

Car has died while driving 4 times in the last 3 years. Complete loss of power while driving. Lost of power steering, loss of brakes while driving. Chrystler is saying recall was resolved by previous owner but it is still happening. Extremely dangerous. I have paid out of pocket to replace the tipm (over $3000) and I was not told about the fuel pump relay issue associated and connected with this recall.

See all problems of the 2011 Jeep Grand Cherokee 🔎.

I was driving on the highway when all of a sudden my gas pedal stopped propelling the car and the engine seemed to be off. I looked at the dash board and saw that the car was indicating it was off and that I needed to step on the brake and hit the ignition button to turn it back on. I barely had control of the car but was able to pull off to the side of the road. I then had to wait several minutes for the car to respond and turn back on. This has happened in the past to me with this car but this is the first time I knew I could report it here. This is a terrible vehicle and I’ve had nothing but safety issues with it since I leased it.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

I was driving my car and the car shut off at 30 mph. It completely stopped and the steering wheel locked up. Started flashing start/stop and told me to put it in park. Glad no one got hurt and hope it doesn’t do it again.

See all problems of the 2021 Jeep Grand Cherokee 🔎.

I had a recall for my 2011 Jeep Grand Cherokee to repair a faulty fuel pump relay causing hard starting now it’s starting to intermittently do the same thing sometimes starts right up then sometimes will crank a long time before starting. This is what it was doing before they did the recall now it’s doing it again.

The vehicle was in hybrid mode. My wife was driving and had slowed to enter a roundabout to yield to another vehicle. When she accelerated and entered the roundabout, the vehicle stalled / shut itself off and flashed service hybrid system. She had to coast to a stop as it lost all propulsion. The vehicle started again after shutting it off and letting it go to sleep by opening the door. This same issue happened while slowing, then accelerating into a roundabout while I was driving a few weeks before in "electric" mode. During this event, it stalled in the middle of the road and was blocking traffic. I had to shut the car off, open the door, wait, then restart it by going to "sport mode" to get the gas engine started.

Component/system failure: the internal fuel pump relay within the totally integrated power module (tipm-7) failed. This component is not available for inspection as it is an internal board-mounted relay, but the dealership-installed external bypass relay (part #cbwpr091aa) and the failed fuel pumps are documented on the attached service invoice. Safety risk: the failure caused an unpredictable engine stall at highway speeds in heavy traffic. This resulted in a complete loss of motive power while moving, creating an immediate risk of a rear-end collision and leaving the vehicle stranded in a live lane of traffic. Confirmation: the technician documented a terminal 'static pressure drop' to 35 psi (spec is 58 psi). Based on this confirmed low-pressure state, the dealer required the replacement of both the main fuel pump and the siphon/auxiliary transfer pump, alongside the installation of the external bypass relay kit (part #cbwpr091aa) to restore safe operation. " inspection: the vehicle was inspected and repaired by the authorized manufacturer representative (larson Chrysler Jeep). I have also opened a formal case with stellantis corporate (case # 96059987). Warning symptoms: there were no warning lamps, mil messages, or starting issues prior to the initial stall. The 'long crank' and failure-to-start symptoms occurred immediately after the highway-speed stalls. The vehicle would not restart until it had sat for a period of time, indicating a thermal failure (heat soak) of the internal fuel pump relay. This resulted in the vehicle being stranded in live traffic multiple times while waiting for the component to cool and allow a restart "note: the attached repair invoice from larson Jeep contains a clerical typo in the VIN (listing a 'd' instead of a 'b'). The dealership has been contacted to provide a corrected copy, but the technical diagnostics and repair were selling dealer: titus will used cars lakewood, wa servicing / repair dealer: larson Jeep puyallup, wa.

See all problems of the 2014 Jeep Grand Cherokee 🔎.

Heavy vibration of entire vehicle when in reverse. Occasional lack of power when accelerating. Issues with the transmission occasionally failing to shift gears.

Recall v62/NHTSA 19v-813 that was done on my vehicle in Jan 2023 at 44607 miles failed 0n March 4 2026 the vehicle died and would not start and the repair shop had to replace the fuel pump relay again only 4,811 mile later even though it had been 3 years not many miles and of course Jeep will not reimburse me because it was over 3 years ago.

See all problems of the 2013 Jeep Grand Cherokee 🔎.

As the car was driving the engine stopped. Is is on par with their 78c recall for Jeep Grand Cherokee 4xe. The car as noted by the recall is unsafe to drive after an issue has presented relating to the recall 78c. Stellantis refuses to start an early lease termination.

Since I first leased my vehicle in may of 2023, I have received over 7 safety recalls. At least 2 of which are related to the main battery of the hybrid power system. Ever since I got the first one, I was recommended to park my car outside my house for risk of fire while parked. The latest recall, which has not been resolved involved the battery again and after taking the car to the dealer, the battery did not pass the test and the dealer requested I leave the car with them and advised this will take about a month to correct if they can correct it at all.

Fuel pump loosing prime it cracks either in housing or hose internal to the tank and it causes it to loose prime. Long crank times/no start and stall and rough idling at stoplights and upon acceleration. Issue was confirmed and reproduced by independent service center.

So we where never notified of the recalls on are vehicle, we found out for are selves. Dealership never notified us of them at the last oil change, and now we are trying to get out of the vehicle.

Vehicle recently had recall 68c completed. Was driving in electric mode on the highway at approximately 55mph. Upon pressing accelerator further to increase speed to pass another vehicle, I lost all electric power and the vehicle lost speed down to 40mph, despite accelerator pedal being pressed to the floor. Approx 3-5 seconds later, gas engine started, revved high, vehicle lunged forward to 65mph, continued to accelerate after releasing accelerator pedal, and was able to be slowed by pressing brake. This same situation was replicated 9 hours later on the same highway. Dealer claims this is "normal operation. ".

See all problems of the 2022 Jeep Grand Cherokee 🔎.

I took my car to the dealer for the recalls. They are basically only putting a band aid on the issue. They are telling me they did both recalls but it didn't fix the issue. Klaben in kent ohio. They basically did just a flash on it but that didn't fix the issue (loss of crankshaft position). Everything I read said the reluctor wheel needs replaced and they are telling me the vehicle is too old and won't fix. This is all part of the recall. If you have any questions please call me. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I am filing this complaint regarding my 2023 Jeep wagoneer, which I have owned for approximately 1. 5 years. Since purchasing the vehicle, I have experienced repeated and ongoing mechanical failures, primarily involving the fuel injection system and chronic battery drainage. The vehicle has been taken to the dealership for fuel?related issues more than five times. During these visits, the fuel pump was replaced, but the problems continued. The vehicle repeatedly triggered check?engine lights related to the fuel system. At one point, the dealership bypassed or cleared the check?engine indicator without resolving the underlying problem. After this, the vehicle began performing noticeably differently, including a significant drop in fuel efficiency—going from approximately 18 mpg to around 14 mpg. In addition to the fuel system defects, the vehicle has had persistent battery issues. The battery drains unexpectedly and frequently dies without warning. Even after replacing the battery, the new battery lasted only about three months before the same drainage problems began again. The vehicle will randomly shut down or stop functioning correctly until another battery replacement is performed. These issues raise serious concerns about the safety, reliability, and overall drivability of the vehicle. The repeated failures of both the fuel system and electrical/battery system pose potential safety hazards while driving and have made the vehicle unreliable for normal use. I am requesting that NHTSA review these recurring problems, as they appear to indicate systemic defects affecting vehicle performance and safety.

Waited for of a month from the time I called for service for Jeep to address recall high-voltage battery fire risk NHTSA campaign: 25v741 / manufacturer recall 68c upon leaving the service department at salerno & duane Jeep the issue was unresolved. Service tech was expecting the customer to pay for an added oil change due to the recall which should be the responiblity of Jeep.

Subject: formal complaint and request for escalation – 2024 Jeep Grand Cherokee 4xe trailhawk – VIN [xxx] good day, I am formally requesting an immediate engineering review and reconsideration of the denial of warranty coverage for my 2024 Jeep Grand Cherokee 4xe trailhawk, VIN #[xxx], currently with approximately 3,012 miles. I believe a serious error and injustice has occurred regarding the diagnosis and classification of this vehicle’s failure as “weather related. ” this conclusion appears arbitrary and unsupported by any documented root cause analysis, engineering findings, or formal repair report. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

1 drive train and is available for inspection. 2 vehicle stops and will not move, in traffic. 3 unknown reproduced but happened twice. 4 yes, dealership. 5 no messages or lamps were displayed.

Event 2 – complete stall / electrical blackout at highway speed date: January 21, 2026location: interstate 19, arizona while traveling at highway speed, the vehicle experienced sudden and complete loss of propulsion. Engine power shut off while in motion. Instrument cluster and electrical systems went fully black. Vehicle would not restart. Power steering response was minimal. Brake response was significantly reduced. • hazard lights were inoperative shortly after the stall and remained in complete blackout. The loss of propulsion and electrical systems occurred in active highway traffic, creating multiple immediate exposure hazard. A manufacturer-directed tow was initiated following the event. Post stall service following the Jan 6 event service records reflect replacement of the hybrid battery following shutdown and low voltage findings. It further states they performed safety recalls and software updates that did not address the issues. The dealer was notified immediately, and they disengaged. Subsequent dealership communication indicated refusal to continue diagnostic or warranty involvement. The loss of propulsion and electrical systems occurred in active highway traffic, creating multiple immediate exposure hazard. A manufacturer-directed tow was initiated following the event. Safety concern primary concerns include: unexpected propulsion loss at highway speed. Total electrical system breakdown causing a red turtle event during motion. Reduced braking and steering control during stall. Non restart condition in traffic. Video captures moment severe abnormal tire wear potentially indicating suspension instability.

All dashboard lights came on while cherokee shut off on the parkway yet allowing me to steer to the side shoulder. Is this a symptom of total integrated power module tipm.

See all problems of the 2012 Jeep Grand Cherokee 🔎.

I am submitting a safety complaint regarding my 2024 Jeep Grand Cherokee 4xe (plug-in hybrid), VIN: 1c4rjyb69rc714841, due to repeated loss of propulsion events while driving, including during highway merging. On multiple occasions, the vehicle has: shifted into neutral without any driver input and failed to accelerate while merging onto a highway, behaving as though it was stuck in a gear or in a protective failsafe state most recently, while accelerating onto a highway, the vehicle would not respond to the accelerator pedal, forcing me to pull off the roadway. I had to place the vehicle into park, wait briefly, and then resume driving in order to restore propulsion. Twice I had to perform this on the on ramp. Very dangerous! these are the most recent incidents that have occurred, but the issue has happened at least half a dozen times before. Only now, more often. While driving in hybrid mode (on January 17th, 18th with my daughter present; also occurred on Jan 22 (after leaving Jeep dealer and having performed tcm & pcm updates), Jan. 23 & 24) with the hybrid battery depleted (normal operating condition) with no warning lights, alerts, or messages displayed before or during the events the vehicle was taken to an authorized Jeep dealership (safford brown in sterling, va), where pcm and tcm software updates were completed, and the dealer reported “no issues found. ” despite this, the loss of propulsion issue has continued to occur. This condition presents a serious safety risk, particularly during highway merging and acceleration, where the inability to accelerate could result in a collision. The issue appears to be intermittent and does not consistently trigger fault codes or warning indicators. I am requesting that NHTSA review this issue for potential investigation, as it involves unexpected loss of drive power while the vehicle is in motion. Thank you for your attention to this matter. Sincerely, danette spruston.

Was driving on a crowded interstate highway that runs through denver when my 2022 Jeep Grand Cherokee 4xe suddenly turned off. Luckily, there were no cars in the adjacent lane and I had enough forward momentum to get across that lane and onto the shoulder of the road. There were no warning lights or alarm sounds, the engine just turned off. After reaching the shoulder, I restarted the car and could drive it to a dealership. It is currently at the Jeep dealership undergoing diagnostics. This was an unbelievably dangerous event that could have resulted in a multiple car pile up with injuries or deaths (most likely mine or my wife’s) since we were in such heavy traffic at a speed of about 70 mph. We are the sole owners of the vehicle and have kept up to date on all recalls of which there have been several. We had one recall outstanding which was due to be addressed in a few days which dealt with a potential battery fire. Not sure how that would relate to this event. We have not had any similar event with this car in the roughly 28000 miles we’ve driven it. If the car needs to be inspected, that would be fine. I’d hate to have this happen to anyone else.

Tone wheel failure resulting in vehicle not operating as intended. Required repair of which fca stated the repair was not covered by the recall issued against the vehicle.

See all problems of the 2016 Jeep Grand Cherokee 🔎.

Took my vehicle to dealership for fuel pump recall. Was told it wasn’t the actual pump but the wiring and they fixed it. Vehicle continued to have the same issues plus a new issue where the car completely stalled out while driving. I took it back, they said the parts they put on were defective but I’d still have to pay 300$. I paid the money and within 10 hours of getting my car back I stalled on the highway in the fast lane. Luckily it was traffic so no one was hurt and I didn’t cause an accident but this is dangerous and I let the dealership know and all they said was bring it back for a day. I did and they couldn’t tell me anything.

Vehicle lunges at a dead stop. Vehicle power quit while driving on the highway.

See all problems of the 2025 Jeep Grand Cherokee 🔎.

Check engine light came on and when we had it tested with the obd?ii scanner it came back with a fuel system wiring harness corrosion emission control module software updates transmission shift issues.

See all problems of the 2015 Jeep Grand Cherokee 🔎.

For the second winter (2 out of 2) this vehicle has entered form mode - fuel oil refresh - and fails to operate as a hybrid car until- if last year was the indicator - spring and warmer weather. Ostensibly due to running in electric mode for too long, form is an engine and fuel safety measure. Since this vehicle was under recall 68c until earlier this week and had not been operable in electric mode at all since September, this excuse fails demonstrably. It has been in form since the recall was completed. Having a Jeep in winter that is not operable in electric mode in snow and ice when the potential exists that gas mode doesn't function and the 24 "reserve" miles are not available in electric mode, poses a significant risk. Secondarily, in last winter and this, hybrid use is unavailable for months.

My 2024 Jeep Grand Cherokee 4xe has been at the dealership service center since [date] due to the recall identified as NHTSA campaign 25v766000. The component involved is the engine, which is still installed in the vehicle and available for inspection upon request. The recall notice states that debris inside the engine may cause engine failure, resulting in loss of drive power or an engine compartment fire. Safety risk: this issue puts my safety and the safety of others at risk because the vehicle could lose power while driving or catch fire unexpectedly. Confirmation of problem: the problem has been confirmed by the dealership, and they advised that the remedy is still under development. Inspection: the vehicle has been inspected by the manufacturer’s authorized service center, but no repairs have been performed because there is no available solution. Warning signs: there were no warning lamps or messages prior to the recall notice. I proactively brought the vehicle in after learning about the recall. Current situation: I have been without my primary vehicle for an extended period and am currently in a rental provided by Jeep. However, I have received no timeline for a fix, nor any indication if Jeep will replace or buy back the vehicle. This indefinite delay is unacceptable given the severity of the safety risk.

Lost power and stopped on the highway gas gauge was not accurate.

Local dealers are unable to resolve the recall on timely basis due lack of parts, lack of loaner or rental cars. Weather, sense of urgency. This is a serious safety recal of potential battery fire and suddenly stop while in motion. Need to do something!.

Hello I have a 2014 Grand Cherokee 3. 6 and the oil cooler went out again . . This is th 3rd time. The last 2 times I pay out of pocket for it but now 3 different mechanics told me there’s either a recall or something with the oil cooler when Jeep has to fix it. I don’t want to pay another $1000 again please help me out Jeep of lowell didnt help at all.

On December 17, 2025, I brought my 2023 Jeep Grand Cherokee 4xe (30th anniversary edition) to los angeles Chrysler Dodge Jeep ram for safety recall 68c involving the high-voltage (hv) battery. The dealer performed the required recall software update/flash and diagnostic and confirmed the vehicle failed 68c, meaning the hv traction battery pack requires replacement. The vehicle remains at the dealer and is available for inspection. I cannot take the vehicle home even if I tried: per the recall process it must remain at the dealer once it fails, and the software flash/diagnostic effectively “bricked” the vehicle, rendering it undriveable until the hv battery is replaced. This defect involves the hv battery, a critical energy-storage component with serious safety implications. The problem has been confirmed by an authorized dealer; no police/insurance inspection. The dealer initially stated the battery would arrive around January 12, 2026, but it did not. At ~4 weeks out of service I called the dealer for an update—no eta, status, or tracking. The dealer has never proactively contacted me. At ~8 weeks I called Jeep cares—no eta, tracking, or meaningful update; they only contacted the dealer. I am still making payments on a vehicle immobilized at the dealer for ~9 weeks due to the recall remedy delay. I also did not receive the $100 recall compensation gift cards and Jeep cares has not resolved that. I am filing this complaint because the recall remedy is not being provided within a reasonable time, leaving me without transportation and without any timeline for a critical safety-recall repair.

I have experienced abrupt loss of propulsion events consistent with recall 25v-576. I have reached out to stellantis repeatedly for resolution and no one ever follows up with an answer or a resolution.