Other Fuel System Problems of Jeep Grand Cherokee - part 1

While driving in active traffic at approximately 6 pm, our 2023 Jeep Grand Cherokee 4xe experienced a catastrophic, sudden loss of propulsion/driving power with no prior warning. The vehicle would not switch to gas, completely died, and refused to restart even in e-save mode. A dashboard warning appeared: 'plug in vehicle for battery conditioning. ' we were stranded in an active lane of travel and nearly rear-ended before securing police assistance (911 call) and a aaa tow. This directly mirrors known safety risks regarding sudden loss of power (recall 78c / NHTSA 25v766) and high-voltage battery failure.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

Vehicle: 2021 Jeep Grand Cherokee overland, 3. 6l v6 incident date: [xxx] location: [xxx] safety complaint: on [xxx], while driving my 2021 Jeep Grand Cherokee overland on [xxx], the vehicle suddenly lost accelerator response while traveling on the highway. The engine initially remained running, but pressing the accelerator pedal produced no response. Multiple warning indicators illuminated simultaneously, including the electronic throttle control, abs, traction control, airbag, and four-wheel-drive systems. The vehicle also exhibited unusual electrical behavior, including unexpected activation of the high-beam headlights. The vehicle subsequently became completely inoperable and would no longer crank or start. The sudden loss of propulsion while traveling in highway traffic created a serious safety hazard and placed me at risk of a collision. This incident follows an extensive history of significant mechanical failures and repairs to this vehicle, including: replacement of the cylinder head following repeated overheating and engine misfires. Complete transmission replacement following transmission-related failures. Replacement of the radiator and cooling fan assembly twice within approximately one year, most recently during a trip to north carolina. Additional mechanical concerns, including a camshaft-related diagnostic trouble code. Despite these major component replacements, the vehicle continues to experience serious reliability and operational failures. These repeated problems have occurred despite attempts to address them through dealership repairs and manufacturer warranty assistance. Stellantis previously extended the vehicle's warranty as a goodwill gesture following earlier issues. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2021 Jeep Grand Cherokee 🔎.

I was driving 65 mph on a highway in high traffic and the fuel propulsion system failed without any lights or warning. It just stop responding to accerlation. It was extremely dangerous and cdot had to come rescue us. We are lucky we were not hurt or killed. The 2021 Jeep Grand Cherokee is only 5 years old and has 46,000 miles on it. The fuel pump needs a complete replacement. It is months out of warranty but still there should be 50,000-100,000 miles left on this part.

Vehicle experienced a sudden loss of motive power at highway speeds without warning. The vehicle lost total propulsion at 60mph with zero dashboard error text or warning lights. Driver pressed fully on gas pedal to avoid activating the regenerative braking system. Driver pumped gas pedal but no response from vehicle. Vehicle began to lose speed while operating on an interstate freeway in the dark (between 6a - 7a). Driver began shifting into neutral and back to drive which only restored power for one second before cutting out again. There are no text errors or engine indicating warnings or alerts. Vehicle stalled and driver put on hazards and slowly made way to the shoulder and nearest exit ramp which was ~2 mile from event start to exit ramp. Event happened September 18, 2026. Another identical event on the same stretch of interstate reoccurred on October 2, 2026 which prompted owner to take to the dealership for diagnostic. Jeep dealership was unable to diagnose or duplicate the issue.

See all problems of the 2024 Jeep Grand Cherokee 🔎.

The dealer and corporate partner are refusing to perform the federally mandated z46 safety recall (NHTSA 22v406) on my 2014 Jeep Grand Cherokee until they replace the supply line for a $1000, because they said it rotted/rusted. This factory supply line is made of nylon plastic and cannot rust. I suggest it blew out as part of a failing hpfp covered under the recall, and they misdiagnosed it. Furthermore, the technician and service advisor stated that they had not checked for any metal as part of the recall. I have asked for legal documentation for the estimate of parts and labor for the replacement of said supply line and have not received it.

See all problems of the 2014 Jeep Grand Cherokee 🔎.

Brought my vehicle to a local shop for a new start issue. After investigation, recall v62 was claimed by hoover Jeep but the external relay was never added to my vehicle. I believe they claimed this recall but never performed the work. I had to pay out of pocket to have the proper repairs made.

See all problems of the 2013 Jeep Grand Cherokee 🔎.

Final NHTSA complaint vehicle information * year: 2026 * make: Jeep * model: Grand Cherokee * trim: limited reserve * engine: hurricane four-cylinder * VIN: [xxx] * current mileage: 1,199 miles * incident mileage: 1,181 miles * incident location: parking lot in [xxx] * manufacturer case number: xxx * dealerships involved: sarasota Jeep and venice Jeep complaint title bucking, jerking, rough running, unexpected forward movement, and stalling in reverse complaint description I am reporting a possible safety defect involving my 2026 Jeep Grand Cherokee limited reserve equipped with the hurricane four-cylinder engine, VIN [xxx]. The vehicle repeatedly bucks and jerks during acceleration, including at approximately 5 mph in parking lots. It also runs roughly and has demonstrated unexpected forward movement. These problems affect the vehicle’s ability to accelerate and operate smoothly and may create a safety risk near pedestrians, parked vehicles, other objects, and surrounding traffic. On xxx, at approximately 4:49 p. M. , in a parking lot in [xxx], and with the vehicle at approximately 1,181 miles, I shifted the vehicle into reverse. The Jeep shook severely and stalled. After I restarted the Jeep, it ran very roughly, continued bucking, and jumped forward unexpectedly. This created a potential risk of striking another vehicle, pedestrian, or object in the parking lot. The vehicle also continues to buck and jerk at approximately 5 mph in parking lots, creating an additional risk of unexpected movement near pedestrians, parked vehicles, and other obstacles. On xxx, at approximately 6:22 p. M. , I contacted Jeep customer care and reported that the vehicle had stalled when I shifted into reverse and that it ran very roughly after restarting. The manufacturer case number is xxx. I previously reported the bucking and jerking condition to Jeep dealerships. A service advisor at sarasota Jeep stated information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Here’s the final version of your NHTSA complaint text — rewritten for clarity, precision, and compliance. You can copy and paste this directly into the “description of the problem” box on the NHTSA form. Recall number: v62 – fuel pump relaymy Jeep is under recall v62 for the fuel pump relay. Stellantis confirmed that the recall is active and that the remedy is listed as “available” in their system. However, stellantis has not provided the recall repair. The recall agent told • “if the part is discontinued, you will be looking for an aftermarket part. ” • “I cannot look [up discontinuation] in my system. ” • “we need to hear it from the dealership. ” • “we can try filing for reimbursement. ”these statements conflict with 49 u. S. C. §?30120, which requires the manufacturer to remedy the defect without charge, even if the part is discontinued, and to provide repair, replacement, or refund if repair cannot be completed. Stellantis is shifting responsibility to me to locate parts, refusing to verify part availability, and delaying the recall remedy. The recall remedy is listed as available, yet stellantis will not provide it. I am requesting NHTSA intervention to ensure stellantis complies with federal recall law and provides the required remedy. ? component to select: fuel/propulsion?system ? crash / fire / injury / death: select “no” for al recall: yes ? enter “v62”manufacturer failed to remedy: yesonce you submit, NHTSA will assign a case number and forward your complaint to stellantis for formal response. If you’d like, I can help you draft a follow?up letter to stellantis referencing your NHTSA case or create a summary of violations for your records.

See all problems of the 2012 Jeep Grand Cherokee 🔎.

Car cut off while driving, again. Full dashboard started to flash, warnings, stated that there was no battery, no gas. I was stopped in traffic and managed to pull over and had restart the car. This is the second time that it has cut off while driving . The first time my toddler son was in the car in morning traffic and it cut off. This is an extreme safety hazard for myself, my family and others driving. The entire system failed. It was supposedly fixed before but the problem is still there.

See all problems of the 2025 Jeep Grand Cherokee 🔎.

I am reporting a serious and recurring safety issue involving my 2022 Jeep grand wagoneer. The vehicle currently has approximately 95,000 miles. On the first incident, the vehicle became disabled and gasoline was pouring from the rear of the vehicle. Police and fire personnel responded and the vehicle had to be towed to the dealership. The dealership’s repair documentation states that the vehicle was brought in as a no-start with gas pouring from the rear and that technicians “found fuel line disconnected. ” the fuel line was resecured. Shortly after that repair, the same serious problem occurred again. The vehicle again became disabled and leaked a substantial amount of gasoline. Police and fire personnel responded again, and the vehicle was towed back to the dealership. During the second repair, the dealership diagnosed another fuel tube issue and replaced two fuel-system components/fuel tubes. The vehicle remained at the dealership for approximately ten days. I picked up the vehicle on September 30, 2026. After driving approximately 60 miles, the check engine light illuminated again. Because both previous incidents began with a warning light and subsequently resulted in the vehicle becoming disabled and leaking gasoline, I do not believe it is safe to start or drive the vehicle. I am particularly concerned that the vehicle could suddenly become disabled while traveling on a highway or in heavy traffic, creating a serious risk to the occupants and other motorists. I am also concerned about the fire hazard associated with the repeated fuel leakage. This vehicle has already undergone two repair attempts relating to this fuel-system problem, yet a warning light has returned immediately after the most recent repair. I am requesting that this matter be formally documented as a recurring fuel-system safety issue, escalated for technical review by the manufacturer, and thoroughly investigated to determine the root cause before the vehicle is returned to service.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

While travelling on [xxx] in [xxx], and exiting on to I-80 [xxx] the vehicle failed to accelerate past 60mph almost causing a major accident during high traffic. The vehicle failed to respond above 60 in hybrid and e-save mode and I had to exit immediately. This incident is following 12 recalls with the vehicle (2024 Jeep gc plug-in hybrid 4xe). The vehicle is currently at salt lake valley under major engine repair and a claim was submitted to Jeep customer care. No warning messages occurred at the time of the incident. I have not been told what actually happened or the reason for the failure from salt lake valley Jeep. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Almost got hit my car stopped propulsion. Audio won't work, head unit broken after 65 days at chapman dealership in henderson, nevada zip 89052.

I purchased a new 2026 Jeep Grand Cherokee summit equipped with the new 2. 0l hurricane 4 turbo. The vehicle has a repeatable and potentially dangerous accelerator-response problem. From a complete stop, I can apply substantial/full accelerator input and the vehicle initially provides little or no expected acceleration. The vehicle may begin creeping forward and the tachometer may begin moving, but there is little corresponding engine sound or vehicle acceleration. After approximately two seconds, the vehicle begins responding and accelerating however it is still extremely sluggish and dangerous. The condition has been repeatedly reproduced in both normal and sport modes. I have also experienced delayed rpm increase and delayed transmission response/downshift while already moving. The condition has occurred when attempting to enter traffic and creates a safety concern because the vehicle does not immediately respond as expected to accelerator input. The dealership initially told me the vehicle was operating normally based on diagnostic readings amd that because of the computers and software there is no direct throttle response on these drive by wire vehicles anymore. That is simply intrue. The dealership subsequently had the shop foreman test drive with me in the vehicle. The foreman experienced the condition and agreed there was an issue with the lack of throttle response. I repeated the issue multiple times from stop, ehile turning, and at speed. The dealership is now involving a technical advisor. The dealer has told me that a stellantis service bulletin concerning similar drivability symptoms does not apply to my VIN. I am not alleging that the bulletin applies to my vehicle. I am reporting the actual safety-related behavior because I believe it warrants investigation regardless of whether my VIN is currently included in that service action.

This car has broke down on me 3xs bc of the faulty pump relay. At the car wash with my children, at work, and home this vehicle has left me stranded. Now up to $1600 in repairs all while my car is broke down again for the 3rd time.

See all problems of the 2015 Jeep Grand Cherokee 🔎.

On August 8, 2026, at approximately 23,959 miles, my 2024 Jeep Grand Cherokee 4xe experienced a significant loss of propulsion while accelerating in hybrid mode to merge onto a highway. During acceleration, the check engine light began flashing, then remained illuminated, and the vehicle displayed a “service hybrid system required” warning. The vehicle then provided little to no effective motive power despite accelerator input, making it unsafe to continue the highway merge. I was forced to pull off the roadway and stop the vehicle. The vehicle could not be safely driven and required towing to a Jeep dealership. This vehicle has a prior history of hybrid-system-related repairs and recalls. Previous service included high-voltage battery recall work, control module programming, replacement of the electric coolant heater, and replacement of the auxiliary coolant pump and coolant temperature sensor after earlier check-engine-light, ev-mode, and hybrid-mode drivability complaints. A prior repair order also documented jerking during deceleration and reacceleration while operating in hybrid mode. The current dealer has been unable to reproduce the loss-of-propulsion event. During diagnosis, one or more vehicle control modules may have been reset or cleared, which may have removed stored diagnostic trouble codes or other event data associated with the failure. I am reporting this because the sudden loss of propulsion occurred during highway entry and created a serious safety concern.

While driving on the interstate at highway speeds, the vehicle suffered a sudden and complete loss of motive power without warning, causing the engine to stall. The vehicle became a severe safety hazard in active traffic as power steering and power braking assists were greatly reduced, nearly causing a high-speed rear-end collision before I could safely coast to the shoulder. Upon investigation, the vehicle completely ran out of gasoline, despite the dashboard fuel gauge explicitly indicating at least a 1/4 tank of fuel remaining. This is the second time this exact failure has occurred. The first instance happened during the vehicle's factory warranty period. At that time, the dealership misdiagnosed the issue and replaced the auxiliary battery, failing to address the underlying fuel delivery defect. The vehicle currently has 37,950 miles. The defect appears to be a failure of the auxiliary fuel sending unit/siphon pump inside the saddle-style fuel tank layout. This failure prevents fuel from transferring to the main pump, starving the engine of fuel while falsely reporting to the driver that gas is still available. This is a severe manufacturing defect that actively misleads the operator and causes unexpected stalling at highway speeds.

See all problems of the 2020 Jeep Grand Cherokee 🔎.

I was pulling into my driveway and the vehicle accelerated by itself and crashed into my house looks like vehicle is beyond repair still waiting on adjuster report.

See all problems of the 2017 Jeep Grand Cherokee 🔎.

My car started jumping after purchssing it in November 2025 used. The gear would feel like it was slipping. In March 2026 I parked my car turned it off let off the brake and it rolled. I have used the emergency brake since then. The gas gauge is off. The miles and gauge do not line up correctly and I was advised fuel pump may be off. It will drink gas up within a few miles. Check engine light came on without warning. Took it to check it out said oil sensor. He said replace it soon as you can still driveable. The next day I drove to my sons college and the Jeep had no power, the check service on the screen popped up. And the Jeep would not accelerate. I was anle to take it to o'reilly and several codes appeared stating 2 gear shift ratio inaccurate 7 gear shift ratio inaccurate, engine oil pressure control circuit performance stuck off, clutch temp threshold achieved auto stick inhibit. The employee said he had never seen these codes populate. He asked if I had smelled any transmission fluid burning. I said no. No leaks nothing. Had the car for 7 months. He stated transmission isnt any good. That I would need a deep decoding done to say for sure. Car is in limp mode now. Unable to drive safely.

I own a 2018 Jeep Grand Cherokee ecodiesel that has experienced repeated high-pressure fuel pump (hpfp) failures despite completion of the NHTSA hpfp safety recall. After the recall was performed, my vehicle developed the exact failure described in the recall. Metal contamination was found in the fuel system, requiring replacement of the hpfp and major fuel system components. Approximately 13,000 miles later, during routine fuel filter maintenance, I suspected the failure had returned. I asked the dealership to inspect the fuel filters for metal contamination, but they declined. I then removed and cut open the filters myself and documented visible metal shavings consistent with the recall failure. This is the second occurrence of metal contamination after the recall repair. I retained the filters, saved fuel samples, and documented everything with photos and video. I provided this evidence to the dealership and stellantis. A star case was opened, but the stellantis district manager instructed the dealership not to perform any repairs because the vehicle has no check engine light and remains operable. The recall warns that hpfp deterioration can contaminate the fuel system and cause a sudden loss of engine power, increasing the risk of a crash. It also states this failure may occur without warning lights. My concern is that stellantis is requiring complete pump failure before authorizing repairs, despite documented evidence that the recall failure condition has returned. I still possess the contaminated filters, fuel samples, photographs, video, and service records and will provide them upon request. I respectfully request that NHTSA investigate whether the recall remedy adequately corrects this defect and whether stellantis' refusal to repair a vehicle exhibiting the same safety-related failure condition is appropriate.

See all problems of the 2018 Jeep Grand Cherokee 🔎.

On [xxx] while driving in northeastern colorado on hevily traveled [xxx] without warnin lamps, messages or other symptoms my vehicle stopped running. I was in a lane of traffic and since car had stalled out I had limited steering, braking etc. I did manage to get my vehicle out of the lane of traffic, however, still close to traffice traveling at high speeds past me. After about 30 very stressful minutes I managed to get law enforcement assistance. We were both still in a dangerous position where often wrecks happen by traffic veering and hitting vehicles on the side of the road. Vehicle was towed to golden, CO for repair at Jeep and found to be failed fuel pump, which I understand Jeep is known for with recalls on other VIN numbers but my Jeep was not included. Basic information that my 2021 Grand Cherokee had only 46, 933 miles on it. I believe this component never should have failed at this mileage. I believe that this year Jeep has had many fuel pump failures as Jeep "just happened to have a fuel pump in stock". I also believe that this incident could have turned deadly had I not managed to get somewhat off the highway, especially for law enforcement and me. This year VIN should be included probably along with other in a recall for the fuel pump. The dealer informed me this was not covered under warranty. Colorado has adopted California emissions however that starts with 2022 models and mine is 2021. Even after contesting this covering repairs was denied. With the hazardous position I was placed in, this definitely created a safety issue, especially if I had not managed to get out of the traffic lane. Having worked in the fire service for 19 years I had knowledge of the number of crashes occurring under these circumstances thus contributing to my stress level at the time. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

This complaint is being filed regarding a failed and botched remedy of two federal safety recalls: the crankshaft position sensor recall and safety recall z46 (high-pressure fuel pump) on my Jeep Grand Cherokee ecodiesel. The vehicle was delivered to kendall dcjr of soldotna, ak for the recall services. The technician performed the recalls, but the high-pressure fuel pump failed immediately, resulting in systemic fuel leaking directly into the engine's crankcase oil pan. The fuel contamination thinned the motor oil, dropped oil pressure, caused the oil filter to collapse, and resulted in a catastrophically blown motor. Physical inspection confirms the entire fuel system is filled with destructive metal shavings and debris ("glitter") from the disintegrating pump, requiring a complete replacement of all fuel components and the engine assembly. The vehicle has been rendered entirely undrivable and has been sitting out of service at the authorized dealer for over 30 cumulative days. The manufacturer (stellantis/Jeep) has failed to provide a safe, effective, and timely remedy for these safety recalls, and is refusing to issue a corporate rental authorization (cra) or alternative transportation while my vehicle remains grounded due to the safety defect's failure. This is a complete failure to execute a federal safety recall remedy in a reasonable timeframe.

My 2014 Jeep Grand Cherokee suffered a total intake manifold failure directly resulting from a secondary breakdown of safety recall w79 (NHTSA campaign 20v-699). Physical teardown at an independent facility exposed a 70% engine runner restriction and seized glow plugs due to volatile exhaust sulfur, creating an active fire risk. On July 9, 2026, lafontaine fenton was presented with clear mechanical photos and a continuous 2023 dealer repair loop under customer id [xxx], but formally refused to open a corporate star case or dispatch flatbed transport to remedy this active safety defect. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

My 2014 Jeep Grand Cherokee suddenly developed a no-start condition after previously operating normally. The vehicle would crank but would not start. The battery and fuel injectors were checked and replaced as needed, but the problem persisted. Based on the symptoms and known issues affecting 2011-2014 Jeep Grand Cherokees, the internal fuel pump relay/tipm is suspected. This defect has been the subject of previous safety recalls because it can cause engine stalling or a no-start condition. Although my vehicle is not currently included in an open recall, it is experiencing the same type of failure. A failure of the fuel pump relay can leave a vehicle stranded or cause the engine to stall unexpectedly, creating a serious safety hazard if it occurs while driving. I believe this issue should be investigated to determine whether additional vehicles should be covered by the recall.

This vehicle has experienced continuous hv battery drainage since repaired under recall 68c on 2/9/26. Multiple follow up trips to the dealer and discussions with the stellantis "star team" have resulted in them informing me the vehicle is unfixable but "safe" to drive. They admit they have no idea what the problem is or how to solve it.

Vehicle information: 2018 Jeep Grand Cherokee overland 3. 0l v6 ecodiesel 4x4component affected: fuel/propulsion system (high-pressure fuel pump) safety incident narrative: the vehicle previously underwent a mandatory manufacturer safety recall replacement for the bosch cp4 high-pressure fuel pump under fca safety recall z46 (NHTSA campaign number: 22v-406). At 111,948 miles, while operating the vehicle, the engine suffered a sudden, catastrophic mechanical failure accompanied by an immediate and total loss of engine oil pressure. This caused the engine to suddenly stall and lose all propulsion while in motion, creating an immediate and severe highway safety hazard to myself and surrounding traffic. The vehicle was towed to an authorized Jeep dealership under repair order #5823328. The manufacturer (stellantis) and the dealership are currently refusing to authorize diagnostic teardown labor or a mechanical review of the internal safety recall componentry to investigate an acute internal fuel-pump shaft seal leak or residual micro-particle metallic debris from the prior campaign. An internal drive-shaft seal failure on this replacement pump architecture dumps raw diesel fuel directly into the engine's internal oil crankcase, causing severe oil dilution, an immediate collapse of structural oil pressure, and catastrophic engine seizure. The manufacturer is attempting to shift 100% of the financial burden ($25,000 engine replacement cost) onto the consumer, actively obstructing an essential safety failure investigation into a federally recalled component.

Capless fuel filler nozzle defect. Filler cap comes lose and engine light comes on. You can smell gas vapors in the car.

The check engine came on as I was driving to work the other morning, and when I got back in the car to head home for the night, my car wouldn't start at all. I have a failed high pressure fuel pump system. I used my own obd-ii code reader, and got back code p0087. This issue is connected to the fca z46 recall issued in June 2022. The previous owner/dealership performed the service for this specific recall in may 2024 and was marked as complete. I became the current owner of this Jeep in October 2024, just 5 months after the recall was completed. I have personally driven this vehicle for only 20,000 miles since I took over ownership, which means that the new replacement parts covered under the z46 recall failed at no more than 25,000 miles. This part is stated to last 100,000+ miles. Not 20-25k miles. However, mopar states that recall parts are only covered for two years after the recall was completed. This puts the expiration for the 2 year part coverage at may 2026. It is currently June 2026. Just one month out of recall part warranty, and both mopar and my local fca approved dealership are refusing to honor the warranty and fix this issue for me for free, covered by the terms of the recall. My Jeep no longer starts at all. I got it towed back to my house so I could have it somewhere safe until I could figure out what to do next about this unexpected break down. Total cost out of pocket would range upward of $10,000 for a full hpfp replacement, including fuel pump module, fuel rails and all high pressure lines, fuel injectors and complete system clean. I'm just one month over the 2 year recall warrenty after recall was completed. And because of that, I'm looking at upwards of $10k for failed parts covered by an fca safety recall. New parts only lasted 25 months and 20k miles. In no way should I be responsible for the cost of this repair that is obviously now considered a an unremedied recall.

Continuously losing power while driving. It almost feels like a drop in power and a tug backwards. It’s not the same as regenerative breaking as I am familiar with that concept. Yesterday it responded differently. Instead of losing power there was a burst of power which almost caused me to crash into the vehicle in front of me. Lastly for the last 6 months my car fuel gauge doesn’t work correctly. It gets stuck at half and doesn’t register the gasoline put in til miles later. This has caused me to run out or gas 3 times, something that never happened in my other vehicles.

All Grand Cherokees have an issue where you lose all power to your Jeep while driving and cant do anything! on top of all the electrical issues. Huge safety problem when your driving in traffic and cant control your Jeep randomly.

While driving, the vehicle experienced a sudden, unexpected engine stall and complete loss of propulsion due to a premature failure of the in-tank electric fuel pump. This failure occurred at only 37,000 miles, which is well below the expected lifespan of a major fuel system component. A sudden loss of engine power while operating at speed poses an immediate safety hazard, increasing the risk of a rear-end collision or leaving the vehicle stranded in active traffic. The fuel pump had to be replaced immediately to restore the vehicle to a safe operating condition. The original failed component was replaced by an independent repair facility, and all itemized repair orders and proof-of-payment receipts have been retained. I am logging this complaint to urge NHTSA to investigate a potential manufacturing defect in 2021 Jeep Grand Cherokee fuel delivery systems.

Electrical system (hy-bird system). Yes it's available for inspection. Yes my safety was at risk. Yes yes no warning lamps, messages or other symptoms of the problem prior to the failure. After the first recall was completed.

My vehicle will not start so I jumped my battery when my car cut on I had a bunch of lights flashing my engine light my power steering light the miles per hour on my dash was flashing will not let me put my car into drive or reverse and when I did get it into drive my steering wheel was completely locked. After a few minutes. The vehicle will cut off again. All of this happened out of nowhere. I I was driving perfectly with no issues the day before.

This complaint involves a violation of safety recall obligations for Jeep recall 68c (NHTSA campaign 25v741000) concerning a high-voltage hybrid battery fire hazard. On Friday, may 29, 2026, the vehicle was brought to carman Chrysler Jeep Dodge (new castle, DE) for mandatory recall testing. The vehicle failed the manufacturer's diagnostic analysis due to a critical internal cell separator defect. Because of the immediate thermal and fire risk, the dealership service department immediately grounded the vehicle on-site, stating it is completely unsafe to drive or park near structures. Stellantis/fca has failed to provide a timely remedy or replacement parts, leaving our vehicle stranded on a commercial lot. Furthermore, the manufacturer has refused to provide direct-billed alternative transportation, offering only an out-of-pocket rental reimbursement model. Because parts are delayed for several months, bankrolling thousands of dollars upfront for a rental vehicle is a massive financial burden that is completely unfeasible for our family. The dealership has also failed to provide physical or digital copies of the failed diagnostic paperwork or repair order. We are currently left with a grounded vehicle and no viable, safe transportation.

This issue has happened three times. I am on the highway going 70mph, the rpms fluctuate, the headlights go out and then I lose propulsion/unable to maintain or increase speed. This is a safety concern as it has happened 3 times on the highway with no warning and limited time to pull over to safety. The dealership is unable to replicate the problem or diagnose an issue.

Vehicle had a strong odor of gasoline then started spuddering and then caught fire while driving.