Other Fuel System Problems of Jeep Grand Cherokee - part 1

Monday, November 3rd, 2025 in electric mode - I drove the vehicle forward out of a parking spot. The vehicle made three very large lurches over a 200 foot length of parking lot, enough to bang drivers and passengers heads hard against the head rests each with a loud clunk. Within seconds after the third lurch, the car went into gas/oil refresh mode (which transitions the vehicle from electric mode to gas mode). At that point the accelerator became unresponsive with rpms hovering just over 1000. After multiple successive press, hold and releases of the accelerator, I took my foot off thinking I had lost all power and was preparing to shut the vehicle off. Before I could, the car began accelerating quickly forward without my foot on the accelerator. This lasted for 1 - 2 seconds before the car stopped accelerating and I was able to use the brakes to stop it. Had this not been late evening (9:45p est) - the parking lot would have been full of pedestrians and other vehicles which would have caused a collision with other vehicles, or worse caused me to strike a pedestrian. I had no control over the vehicle. I put the vehicle in park and shut it down. After a minute, I restarted the vehicle and brought it home. The check engine light has been lit since. At this time (Monday, November 10th), the vehicle is still at the dealership (brought in Wednesday, November 5th) being investigated for this as well as the transmission (?) issue that was causing the lurching described.

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The vehicle does not start each time you attempt to start it. Randomly, with no specific conditions to replicate, you will start the vehicle and the starter will engage, but the vehicle will not start. The push button start will time out, you attempt to start the vehicle again, and it starts. This, from my research, is a known issue with 2016-2020ish Jeeps, with a fault in the fuel pump relay, with the easiest fix to remote start your vehicle each and ever time you start it. This happens several times per week. I contacted the dealership we purchased the vehicle from, and our local Jeep service department. They were familiar with this issue, acknowledged its a pretty big problem, but because it is not a recall for Jeeps, there is nothing they can do except for me to bring it in and pay for all of the fixes for a known production issue.

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When driving the vehicle it just stalls. No warning and all power is lost including power steering which makes it very dangerous to all occupants of the vehicle and others on the road.

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On 10/19/2025, my 2024 Jeep Grand Cherokee 4xe experienced a serious electrical malfunction. When I attempted to start the vehicle, it became stuck in run mode and would not shift into drive. The vehicle also would not shut off — even after pressing the start/stop button multiple times. The hybrid system remained active, and the dashboard stayed illuminated. The only way to power the vehicle down was to disconnect the 12-volt battery manually. This created a significant safety concern, as the vehicle could have remained running unattended or in an enclosed space. Afterward, the check engine light came on. The dealership later stated they “just reset the ecm,” but no explanation was provided for why the vehicle failed to shut off or shift out of park. This incident indicates a possible defect in the electrical, powertrain, or propulsion control system. It poses a safety risk to occupants and anyone nearby if the issue reoccurs.

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In August 2025 my 2012 Jeep Grand Cherokee laredo lost engine power and stalled while driving 15 mph. There was no warning. I was able to restart the car and drive. Then while driving in traffic at 45 mph on 18 oct 2025, my Jeep abruptly lost engine power and stopped, putting my safety and the safety of my passenger at great risk as I had several cars behind me. Again, the Jeep stalled without warning. I was able to put my emergency warning lights on, then after 30 seconds, I put the car in park and restarted the engine with no problem. The Jeep drove normally. This unexpected loss of power while driving at speed in traffic on hwy 431 could have been catastrophic. This incident appears to be linked to two previous fuel pump relay recalls, the most recent being v62/NHTSA 19v-813. My Jeep was repaired by the Jeep dealer under both of these recalls which were prompted by no-start conditions and engine stall conditions. It appears the fca repair has been ineffective as my Jeep has experienced two engine stalls while driving and does have intermittant problems with start up. This most recent problem has not yet been confirmed by a dealer as the Jeep dealer cannot see my vehicle for another 2 weeks, which puts my safety at risk. There were no warning lamps or messages before the abrupt engine stalls while driving. However, for the past 6 months, I had had intermittant instances of the car not starting immediately, particularly in the morning. I would turn the key fob a few times before my Jeep would start. But it always started.

Vehicle had recall done for “loss of propulsion” and module replaced. Had vehicle back for 2 days and while driving 55mph, it shut itself off abruptly. Had to find an emergency place to coast to. The display says “service charging system”.

First gear knocks hard in to gear,this happ en on uphills,cluster and the speed meter and the in infotainment screen has go pitch black,loss of power under acceleration and collapsing all the system of the car.

There is a delay in my car starting when I push the start button. When doing some research online to see what the possible issue might be I found that other cars with the same make/model/year had this issue and was apart of a recall for the fuel pump relay.

The hybrid system had a failure - flashed on the screen - and then shut off/ could not use acceleration pedal. This notification had appeared twice before, taken to the dealer, and told it was just a glitch. My wife was on the interstate when she lost he ability to accelerate. We had it towed to the original dealership of purchase. The Jeep is sitting at the dealership now.

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Three times in two days, the engine propulsion system malfunctioned. On two occassions I could not increase my initial speed above approximately 30 mph. On another instance, I had been driving above 30 mph, came to a stop, and could not resume speed above approximately 30 mph.

Engine died twice on busy freeway and needed to be towed to a shop. Shop verified the fuel pump was working. There is most likely a problem with the fuel pump relay.

Since purchasing the vehicle in January of 2024 , I have had the same repeated safety issues that the dealership and Chrysler were made aware of . I was told that no other vehicles of my make and model had the same issues so I was not listened to . While driving vehicle has slammed on the breaking system for no apparent reason at different speeds. Last time this happened I was on the thruway doing 65 mph. This has happened over 10 times and has been extremely scary and upsetting. The hybrid system alert has flashed over 30 times and the vehicle has stalled with loss of power. The transmission either jerks or there is a large lag of power -sometimes gas pedal needs to be pinned in order for vehicle to go forward. I have complained to the dealership and Chrysler about the safety issues and how the battery has not work as expected upon purchasing and all the safety issues. I have been mislead by Chrysler on the performance and use of the vehicle. I have asked for a resolution for over a year- lemon law, buy back , but I have to continue to drive an unsafe vehicle. Complaint # 1650529.

My 2021 Jeep Grand Cherokee will not start / turn over and if it did the car will shut off. This has been happening for the past week or so. I took it to my local Jeep dealership today and they are stating that both the fuel pump and the water pump need to be replaced. They also stated that the fuel pump recall does not apply to my VIN. In addition to my fuel pump needing to be replaced, my water pump has failed too. It is severely leaking water. My Jeep is only 4 years old with barely 70,000 mi and is experiencing severe safety issues. I cannot drive it as it could shut down unexpectedly while I am driving thereby posing a major safety risk.

On 7/14/25, while driving 70mph on interstate, vehicle shut off, displayed service hybrid electric system, then came back on like normal. Today, 9/19/25, driving 60mph on highway, vehicle shut off, displayed service hybrid electric system and would not turn back on. I had to come to a complete stop on berm, shift to park, and restart vehicle.

Vehicle randomly will not shift from first gear to second gear. This has caused very high rpm’s in first gear and I have almost been hit from behind each time. I must put flashers on, pull over, shut engine off and restart to clear the issue! it is very dangerous! it has been to the dealership to be fixed, but they have been unable to duplicate the issue.

Unknown- the vehicle jolted and stopped when no one was in front of me thankfully no one was behind me.

I was driving with my three children in the car (including a newborn) on Monday, September 15th and was in the drive thru at the bank when my Jeep just froze. I luckily had placed it in park but it would neither turn on nor turn off - it was locked and I couldn't do anything to it. Right before it died it said "service hybrid system" and while it was in the weird not on but not off state, the battery icon was illuminated - even though the car was on. I called stellantis for a tow because I was stuck - however they told me if they couldn't get it into neutral they couldn't tow it. After about 45 minutes the Jeep finally allowed me to turn it off and turn it back on, but I was terrified driving it home. My husband took it to findlay Jeep in post falls on Wednesday, September 17th to see what the error code was and they said something about a cooling system error for the hybrid electrical system. We are taking it to dishman Dodge on Monday September 22nd because that is the dealership we purchased from and they didn't have a technician who knew how to work on the hybrid system until then. I am also concerned about the current active recall for the propulsion system that has no current fix. I use this vehicle to carry my children around and now there are multiple safety concerns that can have lead to a fatal accident. I have filed a buyback request from Jeep because we have this vehicle on a lease - fca case #94280851.

The vehicle experienced repeated propulsion loss and powertrain malfunction while driving, creating a serious safety risk. This defect has now been formally acknowledged by fca/stellantis through NHTSA recall 25v576 (filed on September 4, 2025). Prior to the recall, I raised these safety concerns through the ncds arbitration program, but my case was closed despite documentation of the defect. The arbitration program stated the matter was “resolved,” even though I had rejected the arbitrator’s decision and the case was procedurally closed without binding resolution. After the recall was issued, I requested that my case be reopened under ncds rule 20, which allows refiling when new or material evidence is presented. That request was denied, leaving me without a remedy despite the existence of an active recall for the exact defect I had reported. The safety issue remains ongoing. The vehicle has lost propulsion multiple times while in motion, creating risk of collision. Warning messages have appeared on the dashboard prior to failure, and the issue has been reproduced at service centers. This matter highlights both the safety hazard of the defect itself and a procedural concern: consumers may be denied meaningful remedies even after safety recalls are issued.

I am submitting a safety complaint regarding my 2022 Jeep Grand Cherokee 4xe, which experienced a serious mechanical failure on [xxx], at approximately [xxx] cdt in detroit lakes, mn. While exiting a zips car wash at low speed, my vehicle experienced a sudden and complete loss of power and/or propulsion. I believe the engine shut down without warning, and the vehicle would not respond to throttle input or move forward. I attempted to restart the vehicle, but it remained unresponsive for several seconds. During this time, another vehicle behind me was unable to stop in time and rear-ended my Jeep, causing damage to the rear of the vehicle and my vehicle. This incident appears consistent with two known recalls affecting this model: • NHTSA recall 25v576 (September 2025) – hybrid control software defect causing unexpected engine shutdown and loss of propulsion • NHTSA recall 23v503 (June 2023) – engine shutdown and loss of drive power due to internal control module failure required info: • component/system failed: engine and/or propulsion system. Yes, the vehicle is available for inspection upon request. • safety risk: the sudden loss of propulsion left me stalled when exiting the car wash with no ability to move, directly leading to a rear-end collision. My safety and the safety of the driver behind me were put at risk due to the unexpected failure. • reproduction of problem: the issue has not yet been reproduced or confirmed by a dealer or independent service center, but it aligns with known recall conditions. • inspection status: the vehicle has not yet been inspected by Jeep or insurance representatives, but I am initiating claims and service requests immediately. A police officer was present but it was on private property and no report was created. I have the officers card and number for follow up as needed. • warning lamps or symptoms: unknown information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Vehicle will randomly downshift on freeway risking unexpected acceleration and potentially causing a crash. Dealership is unable to rectify issue as of 11/04/2025.

When driving the vehicle, it appears to shift roughly and at times, it seems that there is no power to the vehicle.

Loss power to drive the vehicle while in motion unable to steer vehicle during motion vehicle slammed into park automatically unable to restart vehicle for several minutes vehicle warning to service hybrid system.

After 95b recall in late March vehicle had service hybrid electric vehicle system with red wrench. Scheduled appt and it stopped so I canceled. It showed up multiple times again so I scheduled another which was scheduled for sept 22nd which was the soonest appt available. Statement from my husband : on September 5, 2025 I made three cross town trips while returning home on the conclusion of the third trip I merged onto interstate 94 from sheyenne street in west fargo nd while merging onto the interstate from the on-ramp I was traveling at approximately 60 mph and as soon as I was on the interstate the service warning came on and there was no acceleration as a semi was approaching from behind, the service message was on for a second and went away and the notification was to step on the brake and push the start button. I was able to merge onto the shoulder, avoiding being struck by the semi, and was able to restart the vehicle once it came to a complete stop. On Saturday September 6, 2025 I contacted the dealership and explained how my husband almost got into a severe accident and the vehicle lost all propulsion and said they needed to get it in right away and they had no sense of urgency and said the soonest available was September 11, 2025. It has since been inspected and currently at the dealership Jeep has seized custody of the Jeep •I’m now paying for something you don’t have access to. •the rental they have been given is a downgrade, which is not a “comparable replacement” standard most manufacturers commit to during a stop-drive. Furthermore Jeep endangered my husband, grounded your vehicle, and is now offering you less mobility than you contracted for. That’s a breach of trust, contract, and safety obligations all in one. They continue to send me to voicemails that are full. I went in today and asked for them to provide resolution as the lease is up in 8 months and they were again supposed to update me and have not.

A current recall on vehicle reference to the propulsion and no remedy is available.

To whom it may concern my 2011 Jeep Grand Cherokee has a very strong gasoline smell to the point I get dizzy when I’m driving it and a instant migraine even if the car is parked in my drive way overnight the next morning you can smell gasoline from the outside too please help me thank you for your time.

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Was driving approx 55 mph and the vehicle just shut off. Warning lights came on. Was unable to restart vehicle for 10-15 minutes. Once the car restarted drove it home and had roadside assistance tow it to dealership. They had car for almost two weeks and couldn’t replicate issue. They said it didn’t throw any codes either.

Backing into a parking space in reverse the vehicle all of a sudden begins to accelerate forward with the gear selector showing "r" illuminated almost causing me to hit 2 cars parked in front of me. After putting the vehicle in park and reverse again I was able to park and then the vehicle gave a "service hybrid system" warning and then stalled out. I had no issues prior to this and it seems the 95b recall had something to do with it as I had this performed a week prior. It has a stored code for " digital input crash " according to the dealer but they said it is deemed safe to drive. I don't think so.

1. Driving freeway, lightening bolt warning, etc came on lost power. 2. At home level 2 charging, charge to 100%. Next day ev charge down to 85% lost 15%. Car sits 3 days down to 1% ev charge. Discharging for no reason. 3. Took to dealer, check for codes. No fix available. Dealership, took car and put me into rental. I was told unsafe to drive and told may be 2 to 3 months before fix will be available. Currently dealership has 3 other cars taken off the road. One has been there since June. All recalls had been done!.

Vehicle is stuttering and stalling out due to the computer being broke.

Driving and engine shut off in the middle of the road. Vehicle indicated “service hybrid system. ” was able to restart vehicle after a few minutes.

When starting car, the push to start feature will not turn over and continuously cranks multiple times. The entire fuse box was replaced because the dealer told me that was the issue. The car is a 2021 Jeep Grand Cherokee laredo. Numerous people online said they were forced to replace the fuel pump? although faulkner Buick in trevose told me that there’s nothing wrong with my fuel pump. I can’t keep getting charged for repairs that are not necessary. Could this be a faulty part? that so many people have the same issue? could you please investigate this as I just bought the car a month ago and it’s been at the dealer three times already. Thank you.

While driving at highway speed, the vehicle suddenly lost power, displayed a low oil pressure warning, and became inoperable. The vehicle had to be towed. Dealer initially claimed “overfilled oil,” but an independent oil analysis (blackstone labs) confirmed excessive fuel dilution (5. 5%), indicating contamination of the oil system. This vehicle is covered by NHTSA recalls 22v-406 (fca z46) and 23v-263 (fca 01a) related to premature failure of the bosch cp4 high-pressure fuel pump. Recall documents state: “a hpfp failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning. ” the vehicle’s failure aligns with this description. Dealer has not yet performed an hpfp inspection despite recall requirements. Request: NHTSA investigate whether fuel dilution and catastrophic failure are linked to the cp4 hpfp defect covered by these recalls.

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The fuel pump and then in turn, the auxiliary pump failed. The car would keep turning over a lot before it started. The engine would stop in the middle of travel. This put us in risk as we travelled down the freeway. We took it to the dealership for inspection, and they found a defective fuel pump. There were no warning lights, messages when this occurred.

While driving vehicle goes into limp mode I lose acceleration but rpms on dashboard jump into the red zone and various warning lights show up I coast off to the side and put vehicle in park and shut off engine. When I restart everything clears and vehicle is normal again. This happened 3 times so far and dealer had the car 12 days and cannot duplicate the problem saying no codes show up show up on the scanner.

Total loss of power while driving I got a red wrench hybrid system warning light when driving at 45 mph. The 2022 Jeep Grand Cherokee 4xe lost all power and a warning that told me to pull over when it was safe. The total loss of power almost cause an accident. I waiting a few minutes and the vehicle started up and I drove home. I am reluctant to drive the vehicle.