Other Fuel System Problems of Jeep Grand Cherokee - part 2

Was driving on highway going 60 miles following traffic my car suddenly stalled took me a little bit to pull over, switched off the car, the car made a funny sound. Waited 5 mins and the car started again. My car is constantly stalling, doesn’t give me any warning signals and the Jeep dealership I go to cannot figure out what it is. It takes about min before my car can restart and I keep moving.

See all problems of the 2013 Jeep Grand Cherokee 🔎.

The vehicle has abruptly lost power and shut down while driving. This has happened while pulling out to cross traffic at intersections which have nearly caused an accident from the vehicle abruptly losing power in the middle of the intersection. The emergency braking system has also activated without any obstructions in front of the vehicle resulting in vehicles behind me nearly hitting me. The vehicle's four wheel drive system has also been inoperable with no parts available from Jeep to remedy this specific issue.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

Two similar incidents to report during week of Dec 15th 2025 on surface streets: was driving 25 mph when 2012 Jeep Grand Cherokee just came to a complete stop -- without any warning signs of a problem. Vehicle stalled with no engine power and loss of power steering. I could not steer the vehicle to the side of the road. Was just stuck. The emergency lights did work. I put the vehicle in park and restarted the engine after about 30 seconds. The vehicle drove normally therafter. This could have been catastrophic is if I had been on a major highway with traffic. This same stalling of the vehicle with no power or steering ability has happened 2 other times before earlier in 2025. The dealer insists there is no recall, but this looks like the same problem that this Jeep had in 2019 when the dealer replace the fuel pump relay as part of a previous recall. Obviously that recall was not effective.

See all problems of the 2012 Jeep Grand Cherokee 🔎.

My vehicle is subject to active recall 68c involving high-voltage battery fire risk in Jeep 4xe vehicles. Manufacturer has confirmed recall applies to this vehicle, but no remedy is currently available. I have been instructed to limit charging and parking due to risk of thermal event/fire. This creates an ongoing safety risk to myself, family, my home, nearby properties and others. My vehicle remains in use without a permanent fix.

Vehicle is subject to recalls 68c (fire risk) and 78c (loss of propulsion). Manufacturer states remedy is 'not yet available. ' I am instructed not to charge the battery and to park away from structures. I cannot safely park the vehicle at my home or use the electric propulsion I am paying for. The vehicle presents an immediate fire hazard and risk of catastrophic engine failure on public roads.

See all problems of the 2024 Jeep Grand Cherokee 🔎.

I will be going 50-65 mph down the highway and my Jeep will just die. It will die for about 10-15 seconds then start again. This is very dangerous. I have talked to multiple people that this has happened too.

While driving, my vehicle has intermittently lost power without warning, creating a serious safety hazard. The loss of power occurs unexpectedly while the vehicle is in motion and is not associated with any driver input, weather, or road conditions. The issue has occurred on more than one occasion. The first occasion in March 2025. The issue appeared to be temporarily resolved but later recurred, indicating the underlying problem was not corrected. When the loss of power occurs, the vehicle does not respond to acceleration input and behaves as though propulsion is cut off completely. This happens suddenly and without warning while driving. This condition creates a dangerous situation, particularly when driving in traffic or at speed as was the case on 12/4/25 when driving 70 mph on the freeway, the second time the issue occurred for us. The car was immediately brought to the dealership on 12/4/2025 and remains there today. On the first occurrence the dealership attributed it to low battery charge and replaced both batteries. The dealership has performed inspections and diagnostics including:battery testing and replacement,wiring and harness inspections,software updates to vehicle control modules,extended road testing. Despite these efforts:the issue has not been permanently resolved,the dealership has stated the concern could not be duplicated,the dealership has indicated that fault codes were not always present. A star case has been opened, Jeep customer care has been contacted regarding this issue, and a field technician has been requested to come to the dealership to assess the vehicle. Despite repeated service visits I am submitting this complaint to report a recurring, intermittent loss-of-power condition that may not consistently trigger diagnostic fault codes but poses a serious safety risk for the car occupants and other drivers on the road surrounding this vehicle.

• component/system: the high-voltage battery system in the plug-in hybrid propulsion system is subject to an active safety recall related to potential fire risk. The vehicle is available for inspection upon request. • safety risk: the manufacturer has instructed owners not to charge the vehicle near structures and to park it away from buildings due to the risk of battery fire. This creates an ongoing safety concern because normal charging and garaging cannot be performed safely, altering how and where the vehicle can be operated and stored. After speaking with my homeowners insurance, if the home were to catch fire through this vehicle, the claim would be denied because there is an active recall stating not to charge the vehicle. • reproduction/confirmation: the condition has been confirmed by the manufacturer through the official recall notice. The dealer has not attempted a repair because no remedy is currently available. Despite visiting the dealer, the dealer still states not to charge the car in the house. • inspections by others: the vehicle has not required inspection by police or insurance representatives. The issue is acknowledged by the manufacturer as part of the recall, and no repair procedure has been released to dealers. • warning lamps/symptoms: there were no specific warning lamps prior to receiving the recall notice. The issue was identified by the manufacturer and communicated through recall notification rather than a driver-observed failure. The recall notice is the first indication of the problem.

My 2023 Jeep Grand Cherokee 4xe (VIN [xxx] ) is affected by two separate federal safety recalls involving the high-voltage battery: recall 95b / NHTSA 24v-720 and the newly issued recall 68c / NHTSA 25v-741. Both recalls warn of a potential vehicle fire and instruct owners to stop recharging the battery and to park the vehicle away from structures and other vehicles due to fire risk. These warnings appear directly in the recall notices I received. Recall 95b / NHTSA 24v-720 states that the battery pack may contain cells susceptible to separator damage which, combined with internal cell interactions, may lead to a vehicle fire. Owners are advised not to recharge and to park away from structures. Recall 68c / NHTSA 25v-741 states that under normal vehicle operation, the high-voltage battery may become damaged and lead to a vehicle fire, again instructing owners not to recharge and to park away from structures. These are virtually identical safety defects occurring back-to-back in the same high-voltage battery system. The 68c recall states explicitly that no remedy is currently available and there is no eta, leaving me with a vehicle that cannot safely be parked at my home, charged, or operated as intended. I am now unable to use the hybrid/electric functionality at all, despite paying a premium for a plug-in hybrid vehicle. I am forced to operate the vehicle only in degraded gasoline mode with significantly reduced functionality and safety. The ongoing fire risk, inability to recharge, and requirement to park away from cars and buildings create a daily hardship and significant safety concern for my family. This is a serious safety defect affecting the same critical system twice in less than a year, and with no available remedy the vehicle remains unsafe to charge, unsafe to park near structures, and unable to function as advertised. I am requesting NHTSA review due to repeated fire-risk recalls, lack of a repair, and the substantial ongoing safety risk. Information redacted pursuant to the freedom of informatio.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

How many recalls does one vehicle get in 2 years of ownership get before they take car back? this is the absolute worst vehicle I have ever owned at $64,100 price tag. We went through this battery recall last year at this time and could not use hybrid system for 5 months and had to park outside until recall was performed and god forbid you take grandkids anywhere in it, and with all the countless other problems that are so speratic they cannot fix. Recall number 95b, when weather was finally warm enough for them to perform the diagnostics on it, it was deemed okay. Now I get another recall for same thing and once again it is a fire hazard again and no fix is available according to recall info. So people are suppose to drive around in a $64,100 vehicle that could go on fire and cannot park in garage or use hybrid system for its intended use. Tonight s weather is suppose to be -10 degrees f in iowa and we keep having problems with the heater blowing cold air and have taken it to dealership for total of 10 days trying to figure this problem out with no resolve yet. When does someone finally say is enough is enough? they have had my Jeep in their dealership 34 days total not counting recalls trying to resolve why the power steering goes out and all safety devices are offline and nnobody can resolve these issues so it is a total crap shoot every time you start it up! the fire hazard thing really bothers me being a past fireman and nobody seems to care, just park your car away from flammable material and structure, are you kidding me! what happens when you have kids and grandkids in this car? somebody ha to help us! internet is flooded with these problems with Jeep 4xe. Please help us out of this situation because stellantis and dealerships do not care! you want your family riding this crap when heat does not work and windows fog over or start on fire while your driving or its sitting in driveway while you sleep? I tried to lemon law this last year so I have 70 plus docume.

Vehicle: 2024 Jeep Grand Cherokee 4xe limited issue type: fuel system / fuel gauge / evap / hybrid interaction safety concern: incorrect fuel-level indication, fuel overflow, unreliable range estimation description of the problem: the vehicle’s fuel gauge and range indicator have become inaccurate and erratic. The gauge showed about 95 miles remaining, then dropped rapidly to a low-fuel warning. At the gas station, the pump shut off at approximately 8 gallons, even though the vehicle indicated low fuel. When I manually resumed fueling, gasoline immediately overflowed from the filler neck. There was no gasoline smell prior to this event. After driving away from the station, the remaining range increased, then decreased again, fluctuating by about ±10 miles. The fuel gauge and range readings continue to be inconsistent and unreliable. These symptoms began recently and are getting worse. The vehicle is currently being operated in hybrid mode only due to an existing recall advising not to charge the battery. This issue creates a safety risk because: the fuel gauge may not reflect the true fuel level, overflow during refueling poses a fire hazard, and evap or tank-pressurization malfunction may be occurring. Frequency: problem has occurred on multiple consecutive refueling attempts. Safety risk: fuel overflow, inaccurate gauge, possible stalling or running out of fuel unexpectedly. Dealer: issue reported; diagnosis pending. No modifications have been made to the vehicle.

Vehicle under recall for high voltage battery fire risk, no fix available, manufacturer instructs not to charge or park near structures.

On 11/28/2025, I received recall notice 68c/NHTSA 25v-741, from fca us llc. The recall affects my 2024 Jeep Grand Cherokee 4xe, pih. The recall states that the vehicle is at risk of catching fire, due to damage that may occur to the high voltage battery, during normal vehicle operation, and that there are no remedies for this condition currently available. In addition, owners are advised to refrain from. . . 1. Recharging the vehicle 2. Parking near structures 3. Parking near other vehicles unfortunately, I don't live near an open field, so numbers 2 and 3 are nearly implossible. I contacted the fce recall hotline today, and was told that someone from their "safe parking and rental car" team would be contacting me. This vehicle is leased through stellantis motors. I want a simple termination of my lease immediately, so my wife will again be able to drive her car, safely transport our grandson, and park safely in our driveway. Any assistance you can provide would be greatly appreciated. [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While driving this vehicle under normal conditions, the engine developed abnormal ticking/knocking noises, loss of power, and misfire symptoms that progressively worsened. The vehicle was frequently used to transport children. Due to the nature of the failure and unpredictability of progression, continued operation posed a serious safety risk. An authorized dealer later confirmed that the engine suffered a catastrophic internal valvetrain failure involving collapsed lifters/rocker arms and severely damaged camshafts. The dealer technician explicitly stated this failure mode is “typical” for this engine design and documented progressive internal damage affecting both cylinder banks, not an isolated component. This failure mode is not sudden; it develops gradually over tens of thousands of miles and can lead to sudden engine power loss, stalling, or seizure without warning. A loss of propulsion at highway speed, during lane changes, intersections, or while transporting children creates a clear risk of crash, injury, or worse. There was no evidence of driver abuse, lack of maintenance, lubrication failure, or misuse. The dealer confirmed oil condition and service history were appropriate. The defect appears to be internal, latent, and manufacturing-related, consistent with numerous consumer complaints, technical service bulletins, and ongoing litigation involving this engine family. Had the vehicle continued to be driven, the failure could have escalated •sudden loss of engine power at speed •inability to accelerate to avoid hazards •engine seizure causing loss of steering assist •increased crash risk with child passengers onboard the vehicle was removed from service due to safety concerns. This defect is repeatable, predictable, and well-documented, yet not subject to recall at this time. I am reporting this to support investigation into a systemic engine defect that presents a serious safety risk to drivers and passengers.

See all problems of the 2018 Jeep Grand Cherokee 🔎.

While my wife was driving our 2023 plug-in hybrid SUV, the vehicle suddenly lost all power steering assist. The steering wheel became extremely hard to turn and she could not safely control the vehicle. I had to verbally guide her to pull over into a very unsafe area because the vehicle became nearly impossible to steer. The failure happened instantly with no warning lights, messages, or prior symptoms. The vehicle was completely undriveable. I had to call a tow truck and pay out of pocket to have it towed directly to an authorized dealer. We were forced to take an uber home. The dealer confirmed that this model currently has multiple active safety recalls, including recalls involving high-voltage battery fire risk and potential loss of propulsion, and that they could not inspect the vehicle immediately due to limited staffing. This incident posed a significant crash and injury risk because the driver was unable to steer the vehicle with normal force. The sudden loss of steering assist created a dangerous situation on a public road and required emergency towing. The vehicle is now at the dealership awaiting inspection, and the failure can be inspected upon request.

Recall 25v-741 (manufacturer recall 68c) affects my 2024 Jeep Grand Cherokee 4xe. The recall notice states that, due to potential high-voltage battery cell separator damage, the vehicle may catch fire even when powered off. Jeep instructs owners not to charge the vehicle and not to park inside garages or near structures. There is no remedy available, and Jeep has stated that remedy identification may not occur until q1 2026, with additional delays expected for parts and repairs. As a result of these instructions, I am unable to store the vehicle safely at my home, since my residence only has attached garage parking. My workplace garage has also prohibited these recalled vehicles from entering due to fire risk. The vehicle is currently kept at the dealership because it cannot be safely stored. Jeep’s interim support is insufficient. They offer only $60/day rental reimbursement, which does not cover a comparable vehicle, and only $50 per rental period in taxes, leaving owners with significant out-of-pocket costs while their leased vehicles cannot be used for an extended period. This places owners in the position of either paying significant out-of-pocket expenses for an unsuitable rental vehicle, or continuing to park, store, or charge their vehicles in ways that contradict Jeep’s fire-risk guidance. While the recall is not labeled as a “stop drive,” the instructions functionally prevent safe use or storage of the vehicle. I am reporting this because the current interim guidance and lack of remedy create ongoing fire risk and practical safety issues for owners with no safe place to store the vehicle and no adequate interim solution.

I was driving down the rode going 30 miles per hour and my vehicle turned off. I lost all power.

See all problems of the 2025 Jeep Grand Cherokee 🔎.

I was driving home from work and all of a sudden I am pushing the gas pedal down but unable to go faster. I lost complete power. The car was in gas mode at the time of incident. I could not start the car or move the dial from park, neutral, etc. . . I had to get out of the car lock it, get back in and I was able to start and go straight to the dealership.

2024 Jeep Grand Cherokee 4xe, vehicle bought new in July 2025! 3 incidents of loss of propulsion occurred while city driving from August to October in 2025. Recall 73c performed on oct 22, 2025! on 11/18/25 requested vehicle inspection from mcinerney auto center (troy) per advise from mcinerney dealership (alpena). While test driving had a sever transmission failure which vehicle had to be towed back to auto center. Vehicle remained on lot for 7 days with no repair! towed (aaa) to jim riehl’s friendly (romeo) and determined sever leak from transmission. Fixed with no apparent issue with trans. Vehicle driven in hybrid mode without battery charged from Dec 4,2025 until Jan 19, 2026!!! recall 68c performed on Jan 20,2026. Now we have recall 78c (Nov 2025) with no fix insight!!! this recall is sand in the engine from casting process! this can be a long term problem along with the hybrid battery fire possibility with the previous recalls!!! so, this vehicle is not reliable short term and for sure long term! these recalls are major recalls for a new vehicle. We want a new vehicle or our money back ASAP!!! we want the vehicle manufacturer to call us ASAP!!!.

On approximately November 15th 2025, I took my 2023 Jeep Grand Cherokee 4xe in for a routine oil change and tire rotation to fred martin super store in barberton , ohio. Upon completion on the service I was told that there was a recall on my vehicle and I was not to park in my garage or plug the vehicle in due to risk of fire coming from the hybrid battery. I immediately called the service department at fred martin super store in barberton ohio to see if this recall was accurate. The service department rep did confirm verbally that there was a recall and again not to park in my garage or plug the vechile in due to fire risk. I was told the parts were not available to fix the problem at this time. This vehicle is not safe to have on or near my property and is not functioning the way it is intended. I have contacted Jeep multiple times and filed multiple grievances to ask for a vehicle buy out or a lease termination with out penalty and have been denied. This repair has not been done or remedied in a timely manner, and is still unsafe to have or drive.

I brought my vehicle to the Jeep of concord for a fuel pump relay recall and oil change on 11/12/25. Prior to 11/12 the vehicle did not experience any of the issues described below. On 11/13/25, a dealership representative sent an inspection video stating the vehicle was in immaculate condition following the recall repair. However, within less than 24 hours, the check engine light illuminated, and additional issues began occurring intermittently. After the recall work, the vehicle began experiencing intermittent warning lights, including service four wheel drive, traction control, and check engine. These warnings appear unpredictably and are sometimes accompanied by loss of vehicle functions, creating unsafe driving conditions. The vehicle has also experienced overheating since these issues began. Sometimes turning the vehicle off and then on would temporarily correct the problem if it would recrank. The failures occur intermittently, making them difficult to reproduce or diagnose, and they pose serious safety risks, including the potential for sudden loss of power, steering assistance, or drivability while the vehicle is in motion. On multiple occasions, the issues have left me stranded. I returned the vehicle to the dealership on 1/8/26. On 1/9/26, I received an inspection video from the dealership identifying a transmission issue for the first time. The rep stated they “double-checked” the recall wiring but confirmed that no manufacturer engineer inspected the vehicle, despite my request to escalate this as a star case due to safety concerns. The intermittent warning lights, overheating, and transmission concerns remain unresolved and stellantis refused to escalate the issue. The dealership currently retains possession of my vehicle. I am concerned the recall repair may have been performed wrong or inadequately inspected, resulting in ongoing intermittent safety-related failures affecting multiple vehicle systems. I am requesting that NHTSA investigate & confirm.

My vehicle is affected by recall 25v-741 (fca recall 68c), which involves a risk of high-voltage battery fire due to potential internal separator damage. Fca’s NHTSA filing instructs owners to refrain from recharging the battery and to park the vehicle away from structures or other vehicles until a remedy is available. The recall remedy is not available. Fca customer care advised me by phone that the vehicle is “safe to drive in e-save mode unless symptoms appear,” which contradicts the recall notice because the defect can cause a fire without warning or symptoms. This vehicle automatically recharges the high-voltage battery through regenerative braking and engine charging, making it impossible to comply with the instruction to “refrain from recharging. ” during another discussion, a technician also told me that the “stop sale has nothing to do with the safety of the vehicle” and advised me to “drive normally. ” when I asked about the prior cases where vehicles covered by this recall had caught fire, the technician replied, “well, they’re still around, right?” this guidance minimizes the documented fire risk and contradicts the official recall filings. The vehicle cannot be safely used or stored under normal conditions, and no interim solution or transportation has been provided. The dealer stated they were instructed by the manufacturer’s warranty team not to assist and reiterated that no remedy exists. I am reporting the unsafe and contradictory guidance from the manufacturer and the inability to safely use the vehicle while the recall remains unresolved.

This hybrid vehicle is equipped with a battery that can combust and catch on fire. A remedy is unavailable - the car is a safety problem to my family since it can not be charged or housed in my garage. This car was leased for its hybrid options for my travel to work - basically I am paying for a feature I can not use. I also worry about my family driving in it as well. I was never informed by any correspondence from stellantis regarding this recall - it was discovered by my own research from news articles. There is no immediate remedy and stellantis refuses to release me from my lease. This problem was confirmed by the dealership I leased the vehicle from. This SUV is available for inspection at any time.

My vehicle is subject to fca recall #78c / NHTSA recall #25v-766, which identifies engine contamination that may lead to catastrophic engine failure, vehicle fire, or unexpected and unrecoverable loss of propulsion, potentially resulting in a crash without prior warning. The recall is currently listed as incomplete, with the remedy under development and no repair parts available. I contacted stellantis client services to request guidance regarding safe operation of the vehicle while this recall remains unresolved and to inquire about any interim accommodations or support. Stellantis has advised me in writing that no assistance, accommodations, or compensation are available at this time and that I should wait until a remedy becomes available. Given the severity of the risks acknowledged in the recall and the absence of any interim safety guidance or mitigation measures, I am submitting this complaint to document the situation and request review.

My Jeep cherokee 4xe is under an open safety recall for a high-voltage battery defect that can cause a fire while the vehicle is parked, charging, or driving. The manufacturer’s instructions require owners to not charge the battery and to not park the vehicle indoors or near structures. This makes the vehicle unsafe to store or operate. Stellantis has no remedy or repair timeline available. When I contacted stellantis, they refused to escalate the case or provide assistance. The vehicle poses a serious fire hazard, and I am unable to use it for its intended purpose. I am requesting NHTSA review due to the severity of the safety risk and lack of remedy.

Monday, November 3rd, 2025 in electric mode - I drove the vehicle forward out of a parking spot. The vehicle made three very large lurches over a 200 foot length of parking lot, enough to bang drivers and passengers heads hard against the head rests each with a loud clunk. Within seconds after the third lurch, the car went into gas/oil refresh mode (which transitions the vehicle from electric mode to gas mode). At that point the accelerator became unresponsive with rpms hovering just over 1000. After multiple successive press, hold and releases of the accelerator, I took my foot off thinking I had lost all power and was preparing to shut the vehicle off. Before I could, the car began accelerating quickly forward without my foot on the accelerator. This lasted for 1 - 2 seconds before the car stopped accelerating and I was able to use the brakes to stop it. Had this not been late evening (9:45p est) - the parking lot would have been full of pedestrians and other vehicles which would have caused a collision with other vehicles, or worse caused me to strike a pedestrian. I had no control over the vehicle. I put the vehicle in park and shut it down. After a minute, I restarted the vehicle and brought it home. The check engine light has been lit since. At this time (Monday, November 10th), the vehicle is still at the dealership (brought in Wednesday, November 5th) being investigated for this as well as the transmission (?) issue that was causing the lurching described.

The vehicle does not start each time you attempt to start it. Randomly, with no specific conditions to replicate, you will start the vehicle and the starter will engage, but the vehicle will not start. The push button start will time out, you attempt to start the vehicle again, and it starts. This, from my research, is a known issue with 2016-2020ish Jeeps, with a fault in the fuel pump relay, with the easiest fix to remote start your vehicle each and ever time you start it. This happens several times per week. I contacted the dealership we purchased the vehicle from, and our local Jeep service department. They were familiar with this issue, acknowledged its a pretty big problem, but because it is not a recall for Jeeps, there is nothing they can do except for me to bring it in and pay for all of the fixes for a known production issue.

See all problems of the 2021 Jeep Grand Cherokee 🔎.

This vehicle is a danger to drive, and there is no information on when they will fix it. I have taken the battery in to fix it before and it took over 2 weeks to repair, and more problems with more recalls. The engine is said that it can cause fire like the battery. This vehicle is not safe to have and continues to be a severe safety problem for me and my family, two of the recalls right now they have no idea how to fix. It is not fair that I am paying for this vehicle and I can't even drive it.

This vehicle is subject to safety recall 68c for battery fire risk. The manufacturer issued a directive to park outside away from structures and do not charge the vehicle due to extreme fire risk. Despite having an open case with Jeep, there have been three failed supervisor callbacks with no resolution provided. The remedy is not yet available. The owner refuses to drive this vehicle and refuses to allow his wife to drive it due to serious safety concerns. If the car catches fire while she is driving, there is fear she will not have enough time to protect herself. This is an extremely scary and dangerous situation for the family. Additionally, the owner fears the house could catch fire while sleeping because of this vehicle parked nearby, even following the manufacturer's parking directive. This recall creates an impossible hardship - the vehicle cannot be safely driven or charged, yet no buyback or replacement has been offered. The vehicle was recently purchased in December 2024 and now sits unusable at 39,000 miles due to this unresolved safety defect. The manufacturer has failed to provide a timely remedy despite multiple contact attempts. A full vehicle buyback or replacement with a non-affected model is the only acceptable resolution to this extreme safety risk.

Frequently, my vehicle would not start. It would crank for a lengthy period of time but the engine would not turn over to start. Internet searches show that this is a widespread, known problem with Chrysler vehicles, yet only a small number of recalls have been issued. Unfortunately, my vehicle does not fall under the recall for unknown reasons. I have been advised that the fuel pump and auxiliary fuel pump need to be replaced, which is a costly repair. A fuel pump should not fail on a vehicle with under 50,000 miles on it.

See all problems of the 2020 Jeep Grand Cherokee 🔎.

On 11/1/2025 my 2024 Jeep Grand Cherokee 4xe lost propulsion in a middle of a left turn do to a recall that was sent to me 4 days prior. The Jeep completely stopped and caused another person to rear end me. The recall has since been fixed but my damages have not yet been fixed. I was in an accident due to this Jeep recall and I now have damage to my vehicle and a ticket from the police for stopping in the middle of an intersection. I opened a case with Jeep customer care 2 weeks ago and haven’t since received any update. I need assistance because nobody is taking accountability or fixing anything.

Vehicle: 2025 Jeep Grand Cherokee 4xe anniversary edition lease start: April 2025 mileage: ~5,000 mi this vehicle has now been subject to two major battery-related safety recalls within the first year of lease: a “stop propulsion” recall that rendered the vehicle inoperable until a module replacement was performed. The current recall 68c (battery fire risk) covering 2021-2026 wrangler and Grand Cherokee 4xe vehicles. According to Jeep and NHTSA, owners are advised to park outdoors and away from structures or other vehicles because the high-voltage battery could catch fire even when parked and turned off. There is no available remedy or timeline for a fix. This has created an ongoing safety risk to me and my family, along with substantial loss of use and financial burden under my lease. I am requesting that NHTSA investigate the scope and timeliness of Jeep/stellantis’s corrective action and determine whether interim guidance or consumer relief is warranted for vehicles that cannot be safely used or stored.

When driving the vehicle it just stalls. No warning and all power is lost including power steering which makes it very dangerous to all occupants of the vehicle and others on the road.

Hesitates to start.

The issue is in starting the vehicle. When I push the start button, the vehicle starts, but the engine continues to turn without stopping and turning over. I then push the start button again to turn off the engine and make another attempt, and then it will start normally. This has happened several times in the last few weeks. Also, sometimes when you push the start button, nothing happens, and the vehicle will not start. It takes a second attempt to start normally.