Other Fuel System Problems of Jeep Grand Cherokee - part 2

I took my car to the dealer for the recalls. They are basically only putting a band aid on the issue. They are telling me they did both recalls but it didn't fix the issue. Klaben in kent ohio. They basically did just a flash on it but that didn't fix the issue (loss of crankshaft position). Everything I read said the reluctor wheel needs replaced and they are telling me the vehicle is too old and won't fix. This is all part of the recall. If you have any questions please call me. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2014 Jeep Grand Cherokee 🔎.

I am filing this complaint regarding my 2023 Jeep wagoneer, which I have owned for approximately 1. 5 years. Since purchasing the vehicle, I have experienced repeated and ongoing mechanical failures, primarily involving the fuel injection system and chronic battery drainage. The vehicle has been taken to the dealership for fuel?related issues more than five times. During these visits, the fuel pump was replaced, but the problems continued. The vehicle repeatedly triggered check?engine lights related to the fuel system. At one point, the dealership bypassed or cleared the check?engine indicator without resolving the underlying problem. After this, the vehicle began performing noticeably differently, including a significant drop in fuel efficiency—going from approximately 18 mpg to around 14 mpg. In addition to the fuel system defects, the vehicle has had persistent battery issues. The battery drains unexpectedly and frequently dies without warning. Even after replacing the battery, the new battery lasted only about three months before the same drainage problems began again. The vehicle will randomly shut down or stop functioning correctly until another battery replacement is performed. These issues raise serious concerns about the safety, reliability, and overall drivability of the vehicle. The repeated failures of both the fuel system and electrical/battery system pose potential safety hazards while driving and have made the vehicle unreliable for normal use. I am requesting that NHTSA review these recurring problems, as they appear to indicate systemic defects affecting vehicle performance and safety.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

Waited for of a month from the time I called for service for Jeep to address recall high-voltage battery fire risk NHTSA campaign: 25v741 / manufacturer recall 68c upon leaving the service department at salerno & duane Jeep the issue was unresolved. Service tech was expecting the customer to pay for an added oil change due to the recall which should be the responiblity of Jeep.

Subject: formal complaint and request for escalation – 2024 Jeep Grand Cherokee 4xe trailhawk – VIN [xxx] good day, I am formally requesting an immediate engineering review and reconsideration of the denial of warranty coverage for my 2024 Jeep Grand Cherokee 4xe trailhawk, VIN #[xxx], currently with approximately 3,012 miles. I believe a serious error and injustice has occurred regarding the diagnosis and classification of this vehicle’s failure as “weather related. ” this conclusion appears arbitrary and unsupported by any documented root cause analysis, engineering findings, or formal repair report. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2024 Jeep Grand Cherokee 🔎.

1 drive train and is available for inspection. 2 vehicle stops and will not move, in traffic. 3 unknown reproduced but happened twice. 4 yes, dealership. 5 no messages or lamps were displayed.

Event 2 – complete stall / electrical blackout at highway speed date: January 21, 2026location: interstate 19, arizona while traveling at highway speed, the vehicle experienced sudden and complete loss of propulsion. Engine power shut off while in motion. Instrument cluster and electrical systems went fully black. Vehicle would not restart. Power steering response was minimal. Brake response was significantly reduced. • hazard lights were inoperative shortly after the stall and remained in complete blackout. The loss of propulsion and electrical systems occurred in active highway traffic, creating multiple immediate exposure hazard. A manufacturer-directed tow was initiated following the event. Post stall service following the Jan 6 event service records reflect replacement of the hybrid battery following shutdown and low voltage findings. It further states they performed safety recalls and software updates that did not address the issues. The dealer was notified immediately, and they disengaged. Subsequent dealership communication indicated refusal to continue diagnostic or warranty involvement. The loss of propulsion and electrical systems occurred in active highway traffic, creating multiple immediate exposure hazard. A manufacturer-directed tow was initiated following the event. Safety concern primary concerns include: unexpected propulsion loss at highway speed. Total electrical system breakdown causing a red turtle event during motion. Reduced braking and steering control during stall. Non restart condition in traffic. Video captures moment severe abnormal tire wear potentially indicating suspension instability.

All dashboard lights came on while cherokee shut off on the parkway yet allowing me to steer to the side shoulder. Is this a symptom of total integrated power module tipm.

See all problems of the 2012 Jeep Grand Cherokee 🔎.

I am submitting a safety complaint regarding my 2024 Jeep Grand Cherokee 4xe (plug-in hybrid), VIN: 1c4rjyb69rc714841, due to repeated loss of propulsion events while driving, including during highway merging. On multiple occasions, the vehicle has: shifted into neutral without any driver input and failed to accelerate while merging onto a highway, behaving as though it was stuck in a gear or in a protective failsafe state most recently, while accelerating onto a highway, the vehicle would not respond to the accelerator pedal, forcing me to pull off the roadway. I had to place the vehicle into park, wait briefly, and then resume driving in order to restore propulsion. Twice I had to perform this on the on ramp. Very dangerous! these are the most recent incidents that have occurred, but the issue has happened at least half a dozen times before. Only now, more often. While driving in hybrid mode (on January 17th, 18th with my daughter present; also occurred on Jan 22 (after leaving Jeep dealer and having performed tcm & pcm updates), Jan. 23 & 24) with the hybrid battery depleted (normal operating condition) with no warning lights, alerts, or messages displayed before or during the events the vehicle was taken to an authorized Jeep dealership (safford brown in sterling, va), where pcm and tcm software updates were completed, and the dealer reported “no issues found. ” despite this, the loss of propulsion issue has continued to occur. This condition presents a serious safety risk, particularly during highway merging and acceleration, where the inability to accelerate could result in a collision. The issue appears to be intermittent and does not consistently trigger fault codes or warning indicators. I am requesting that NHTSA review this issue for potential investigation, as it involves unexpected loss of drive power while the vehicle is in motion. Thank you for your attention to this matter. Sincerely, danette spruston.

Was driving on a crowded interstate highway that runs through denver when my 2022 Jeep Grand Cherokee 4xe suddenly turned off. Luckily, there were no cars in the adjacent lane and I had enough forward momentum to get across that lane and onto the shoulder of the road. There were no warning lights or alarm sounds, the engine just turned off. After reaching the shoulder, I restarted the car and could drive it to a dealership. It is currently at the Jeep dealership undergoing diagnostics. This was an unbelievably dangerous event that could have resulted in a multiple car pile up with injuries or deaths (most likely mine or my wife’s) since we were in such heavy traffic at a speed of about 70 mph. We are the sole owners of the vehicle and have kept up to date on all recalls of which there have been several. We had one recall outstanding which was due to be addressed in a few days which dealt with a potential battery fire. Not sure how that would relate to this event. We have not had any similar event with this car in the roughly 28000 miles we’ve driven it. If the car needs to be inspected, that would be fine. I’d hate to have this happen to anyone else.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

Tone wheel failure resulting in vehicle not operating as intended. Required repair of which fca stated the repair was not covered by the recall issued against the vehicle.

See all problems of the 2016 Jeep Grand Cherokee 🔎.

Took my vehicle to dealership for fuel pump recall. Was told it wasn’t the actual pump but the wiring and they fixed it. Vehicle continued to have the same issues plus a new issue where the car completely stalled out while driving. I took it back, they said the parts they put on were defective but I’d still have to pay 300$. I paid the money and within 10 hours of getting my car back I stalled on the highway in the fast lane. Luckily it was traffic so no one was hurt and I didn’t cause an accident but this is dangerous and I let the dealership know and all they said was bring it back for a day. I did and they couldn’t tell me anything.

See all problems of the 2013 Jeep Grand Cherokee 🔎.

Vehicle lunges at a dead stop. Vehicle power quit while driving on the highway.

See all problems of the 2025 Jeep Grand Cherokee 🔎.

Check engine light came on and when we had it tested with the obd?ii scanner it came back with a fuel system wiring harness corrosion emission control module software updates transmission shift issues.

See all problems of the 2015 Jeep Grand Cherokee 🔎.

For the second winter (2 out of 2) this vehicle has entered form mode - fuel oil refresh - and fails to operate as a hybrid car until- if last year was the indicator - spring and warmer weather. Ostensibly due to running in electric mode for too long, form is an engine and fuel safety measure. Since this vehicle was under recall 68c until earlier this week and had not been operable in electric mode at all since September, this excuse fails demonstrably. It has been in form since the recall was completed. Having a Jeep in winter that is not operable in electric mode in snow and ice when the potential exists that gas mode doesn't function and the 24 "reserve" miles are not available in electric mode, poses a significant risk. Secondarily, in last winter and this, hybrid use is unavailable for months.

My 2024 Jeep Grand Cherokee 4xe has been at the dealership service center since [date] due to the recall identified as NHTSA campaign 25v766000. The component involved is the engine, which is still installed in the vehicle and available for inspection upon request. The recall notice states that debris inside the engine may cause engine failure, resulting in loss of drive power or an engine compartment fire. Safety risk: this issue puts my safety and the safety of others at risk because the vehicle could lose power while driving or catch fire unexpectedly. Confirmation of problem: the problem has been confirmed by the dealership, and they advised that the remedy is still under development. Inspection: the vehicle has been inspected by the manufacturer’s authorized service center, but no repairs have been performed because there is no available solution. Warning signs: there were no warning lamps or messages prior to the recall notice. I proactively brought the vehicle in after learning about the recall. Current situation: I have been without my primary vehicle for an extended period and am currently in a rental provided by Jeep. However, I have received no timeline for a fix, nor any indication if Jeep will replace or buy back the vehicle. This indefinite delay is unacceptable given the severity of the safety risk.

Lost power and stopped on the highway gas gauge was not accurate.

Vehicle is a 2024 Jeep Grand Cherokee 4xe (phev) subject to safety recall 78c (25v-766), issued November 2025. The recall states the engine may be contaminated with sand from the casting process, which can cause catastrophic engine failure, vehicle fire, and unexpected unrecoverable loss of propulsion. No remedy has been developed or made available by the manufacturer as of April 2026 — more than five months after the recall was issued. The manufacturer has confirmed in writing that an active stop-sale and stop-production order is in effect on all affected 4xe models due to this unresolved defect. Despite this, the manufacturer has simultaneously deemed the vehicle "operable" and denied a buyback request, requiring the consumer to remain in possession of a vehicle that cannot legally be sold due to its unresolved safety status. The manufacturer's written target window for the remedy was February–March 2026. That window has passed with no repair available and no updated timeline provided. The consumer has been without full use of the vehicle since January 2026 and has been paying out of pocket for rental transportation. The defect has not been confirmed by a dealer because no remedy exists for dealers to perform. No crash, fire, or injury has occurred, but the consumer has chosen not to operate the vehicle due to the known fire and catastrophic failure risk documented in the recall notice itself.

Local dealers are unable to resolve the recall on timely basis due lack of parts, lack of loaner or rental cars. Weather, sense of urgency. This is a serious safety recal of potential battery fire and suddenly stop while in motion. Need to do something!.

Hello I have a 2014 Grand Cherokee 3. 6 and the oil cooler went out again . . This is th 3rd time. The last 2 times I pay out of pocket for it but now 3 different mechanics told me there’s either a recall or something with the oil cooler when Jeep has to fix it. I don’t want to pay another $1000 again please help me out Jeep of lowell didnt help at all.

On December 17, 2025, I brought my 2023 Jeep Grand Cherokee 4xe (30th anniversary edition) to los angeles Chrysler Dodge Jeep ram for safety recall 68c involving the high-voltage (hv) battery. The dealer performed the required recall software update/flash and diagnostic and confirmed the vehicle failed 68c, meaning the hv traction battery pack requires replacement. The vehicle remains at the dealer and is available for inspection. I cannot take the vehicle home even if I tried: per the recall process it must remain at the dealer once it fails, and the software flash/diagnostic effectively “bricked” the vehicle, rendering it undriveable until the hv battery is replaced. This defect involves the hv battery, a critical energy-storage component with serious safety implications. The problem has been confirmed by an authorized dealer; no police/insurance inspection. The dealer initially stated the battery would arrive around January 12, 2026, but it did not. At ~4 weeks out of service I called the dealer for an update—no eta, status, or tracking. The dealer has never proactively contacted me. At ~8 weeks I called Jeep cares—no eta, tracking, or meaningful update; they only contacted the dealer. I am still making payments on a vehicle immobilized at the dealer for ~9 weeks due to the recall remedy delay. I also did not receive the $100 recall compensation gift cards and Jeep cares has not resolved that. I am filing this complaint because the recall remedy is not being provided within a reasonable time, leaving me without transportation and without any timeline for a critical safety-recall repair.

I have experienced abrupt loss of propulsion events consistent with recall 25v-576. I have reached out to stellantis repeatedly for resolution and no one ever follows up with an answer or a resolution.

Was driving on highway going 60 miles following traffic my car suddenly stalled took me a little bit to pull over, switched off the car, the car made a funny sound. Waited 5 mins and the car started again. My car is constantly stalling, doesn’t give me any warning signals and the Jeep dealership I go to cannot figure out what it is. It takes about min before my car can restart and I keep moving.

While driving approximately 70 mph on the highway, my 2025 Jeep Grand Cherokee 4xe experienced a sudden and complete loss of power without warning. This created a dangerous situation with risk of collision. The vehicle is also subject to an active recall related to high-voltage battery fire risk, which prevents safe charging and normal hybrid operation. Additionally, at approximately 12,000 miles, the vehicle developed a transmission pump failure requiring repair. Due to these combined issues, I do not feel the vehicle is safe to operate, particularly when transporting my children. This incident represents a serious safety concern involving loss of propulsion at highway speeds.

The vehicle has abruptly lost power and shut down while driving. This has happened while pulling out to cross traffic at intersections which have nearly caused an accident from the vehicle abruptly losing power in the middle of the intersection. The emergency braking system has also activated without any obstructions in front of the vehicle resulting in vehicles behind me nearly hitting me. The vehicle's four wheel drive system has also been inoperable with no parts available from Jeep to remedy this specific issue.

Two similar incidents to report during week of Dec 15th 2025 on surface streets: was driving 25 mph when 2012 Jeep Grand Cherokee just came to a complete stop -- without any warning signs of a problem. Vehicle stalled with no engine power and loss of power steering. I could not steer the vehicle to the side of the road. Was just stuck. The emergency lights did work. I put the vehicle in park and restarted the engine after about 30 seconds. The vehicle drove normally therafter. This could have been catastrophic is if I had been on a major highway with traffic. This same stalling of the vehicle with no power or steering ability has happened 2 other times before earlier in 2025. The dealer insists there is no recall, but this looks like the same problem that this Jeep had in 2019 when the dealer replace the fuel pump relay as part of a previous recall. Obviously that recall was not effective.

My vehicle is subject to active recall 68c involving high-voltage battery fire risk in Jeep 4xe vehicles. Manufacturer has confirmed recall applies to this vehicle, but no remedy is currently available. I have been instructed to limit charging and parking due to risk of thermal event/fire. This creates an ongoing safety risk to myself, family, my home, nearby properties and others. My vehicle remains in use without a permanent fix.

Vehicle is subject to recalls 68c (fire risk) and 78c (loss of propulsion). Manufacturer states remedy is 'not yet available. ' I am instructed not to charge the battery and to park away from structures. I cannot safely park the vehicle at my home or use the electric propulsion I am paying for. The vehicle presents an immediate fire hazard and risk of catastrophic engine failure on public roads.

I will be going 50-65 mph down the highway and my Jeep will just die. It will die for about 10-15 seconds then start again. This is very dangerous. I have talked to multiple people that this has happened too.

While driving, my vehicle has intermittently lost power without warning, creating a serious safety hazard. The loss of power occurs unexpectedly while the vehicle is in motion and is not associated with any driver input, weather, or road conditions. The issue has occurred on more than one occasion. The first occasion in March 2025. The issue appeared to be temporarily resolved but later recurred, indicating the underlying problem was not corrected. When the loss of power occurs, the vehicle does not respond to acceleration input and behaves as though propulsion is cut off completely. This happens suddenly and without warning while driving. This condition creates a dangerous situation, particularly when driving in traffic or at speed as was the case on 12/4/25 when driving 70 mph on the freeway, the second time the issue occurred for us. The car was immediately brought to the dealership on 12/4/2025 and remains there today. On the first occurrence the dealership attributed it to low battery charge and replaced both batteries. The dealership has performed inspections and diagnostics including:battery testing and replacement,wiring and harness inspections,software updates to vehicle control modules,extended road testing. Despite these efforts:the issue has not been permanently resolved,the dealership has stated the concern could not be duplicated,the dealership has indicated that fault codes were not always present. A star case has been opened, Jeep customer care has been contacted regarding this issue, and a field technician has been requested to come to the dealership to assess the vehicle. Despite repeated service visits I am submitting this complaint to report a recurring, intermittent loss-of-power condition that may not consistently trigger diagnostic fault codes but poses a serious safety risk for the car occupants and other drivers on the road surrounding this vehicle.

• component/system: the high-voltage battery system in the plug-in hybrid propulsion system is subject to an active safety recall related to potential fire risk. The vehicle is available for inspection upon request. • safety risk: the manufacturer has instructed owners not to charge the vehicle near structures and to park it away from buildings due to the risk of battery fire. This creates an ongoing safety concern because normal charging and garaging cannot be performed safely, altering how and where the vehicle can be operated and stored. After speaking with my homeowners insurance, if the home were to catch fire through this vehicle, the claim would be denied because there is an active recall stating not to charge the vehicle. • reproduction/confirmation: the condition has been confirmed by the manufacturer through the official recall notice. The dealer has not attempted a repair because no remedy is currently available. Despite visiting the dealer, the dealer still states not to charge the car in the house. • inspections by others: the vehicle has not required inspection by police or insurance representatives. The issue is acknowledged by the manufacturer as part of the recall, and no repair procedure has been released to dealers. • warning lamps/symptoms: there were no specific warning lamps prior to receiving the recall notice. The issue was identified by the manufacturer and communicated through recall notification rather than a driver-observed failure. The recall notice is the first indication of the problem.

My 2023 Jeep Grand Cherokee 4xe (VIN [xxx] ) is affected by two separate federal safety recalls involving the high-voltage battery: recall 95b / NHTSA 24v-720 and the newly issued recall 68c / NHTSA 25v-741. Both recalls warn of a potential vehicle fire and instruct owners to stop recharging the battery and to park the vehicle away from structures and other vehicles due to fire risk. These warnings appear directly in the recall notices I received. Recall 95b / NHTSA 24v-720 states that the battery pack may contain cells susceptible to separator damage which, combined with internal cell interactions, may lead to a vehicle fire. Owners are advised not to recharge and to park away from structures. Recall 68c / NHTSA 25v-741 states that under normal vehicle operation, the high-voltage battery may become damaged and lead to a vehicle fire, again instructing owners not to recharge and to park away from structures. These are virtually identical safety defects occurring back-to-back in the same high-voltage battery system. The 68c recall states explicitly that no remedy is currently available and there is no eta, leaving me with a vehicle that cannot safely be parked at my home, charged, or operated as intended. I am now unable to use the hybrid/electric functionality at all, despite paying a premium for a plug-in hybrid vehicle. I am forced to operate the vehicle only in degraded gasoline mode with significantly reduced functionality and safety. The ongoing fire risk, inability to recharge, and requirement to park away from cars and buildings create a daily hardship and significant safety concern for my family. This is a serious safety defect affecting the same critical system twice in less than a year, and with no available remedy the vehicle remains unsafe to charge, unsafe to park near structures, and unable to function as advertised. I am requesting NHTSA review due to repeated fire-risk recalls, lack of a repair, and the substantial ongoing safety risk. Information redacted pursuant to the freedom of informatio.

How many recalls does one vehicle get in 2 years of ownership get before they take car back? this is the absolute worst vehicle I have ever owned at $64,100 price tag. We went through this battery recall last year at this time and could not use hybrid system for 5 months and had to park outside until recall was performed and god forbid you take grandkids anywhere in it, and with all the countless other problems that are so speratic they cannot fix. Recall number 95b, when weather was finally warm enough for them to perform the diagnostics on it, it was deemed okay. Now I get another recall for same thing and once again it is a fire hazard again and no fix is available according to recall info. So people are suppose to drive around in a $64,100 vehicle that could go on fire and cannot park in garage or use hybrid system for its intended use. Tonight s weather is suppose to be -10 degrees f in iowa and we keep having problems with the heater blowing cold air and have taken it to dealership for total of 10 days trying to figure this problem out with no resolve yet. When does someone finally say is enough is enough? they have had my Jeep in their dealership 34 days total not counting recalls trying to resolve why the power steering goes out and all safety devices are offline and nnobody can resolve these issues so it is a total crap shoot every time you start it up! the fire hazard thing really bothers me being a past fireman and nobody seems to care, just park your car away from flammable material and structure, are you kidding me! what happens when you have kids and grandkids in this car? somebody ha to help us! internet is flooded with these problems with Jeep 4xe. Please help us out of this situation because stellantis and dealerships do not care! you want your family riding this crap when heat does not work and windows fog over or start on fire while your driving or its sitting in driveway while you sleep? I tried to lemon law this last year so I have 70 plus docume.

Vehicle: 2024 Jeep Grand Cherokee 4xe limited issue type: fuel system / fuel gauge / evap / hybrid interaction safety concern: incorrect fuel-level indication, fuel overflow, unreliable range estimation description of the problem: the vehicle’s fuel gauge and range indicator have become inaccurate and erratic. The gauge showed about 95 miles remaining, then dropped rapidly to a low-fuel warning. At the gas station, the pump shut off at approximately 8 gallons, even though the vehicle indicated low fuel. When I manually resumed fueling, gasoline immediately overflowed from the filler neck. There was no gasoline smell prior to this event. After driving away from the station, the remaining range increased, then decreased again, fluctuating by about ±10 miles. The fuel gauge and range readings continue to be inconsistent and unreliable. These symptoms began recently and are getting worse. The vehicle is currently being operated in hybrid mode only due to an existing recall advising not to charge the battery. This issue creates a safety risk because: the fuel gauge may not reflect the true fuel level, overflow during refueling poses a fire hazard, and evap or tank-pressurization malfunction may be occurring. Frequency: problem has occurred on multiple consecutive refueling attempts. Safety risk: fuel overflow, inaccurate gauge, possible stalling or running out of fuel unexpectedly. Dealer: issue reported; diagnosis pending. No modifications have been made to the vehicle.

Vehicle under recall for high voltage battery fire risk, no fix available, manufacturer instructs not to charge or park near structures.

On 11/28/2025, I received recall notice 68c/NHTSA 25v-741, from fca us llc. The recall affects my 2024 Jeep Grand Cherokee 4xe, pih. The recall states that the vehicle is at risk of catching fire, due to damage that may occur to the high voltage battery, during normal vehicle operation, and that there are no remedies for this condition currently available. In addition, owners are advised to refrain from. . . 1. Recharging the vehicle 2. Parking near structures 3. Parking near other vehicles unfortunately, I don't live near an open field, so numbers 2 and 3 are nearly implossible. I contacted the fce recall hotline today, and was told that someone from their "safe parking and rental car" team would be contacting me. This vehicle is leased through stellantis motors. I want a simple termination of my lease immediately, so my wife will again be able to drive her car, safely transport our grandson, and park safely in our driveway. Any assistance you can provide would be greatly appreciated. [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).