Suspension Problems of Jeep Grand Cherokee - part 1

Ever since 68c recall the vehicle no longer operates as it did. There is not enough power in emergency situations and definitely not safe. Also there is a known issue with the sway bar that rattles and sounds like I am dragging something under the vehicle. This was replaced once but same problem returned again after a few months.

See all problems of the 2023 Jeep Grand Cherokee 🔎.

The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 26v562000 (suspension); however, the remedy parts were not yet available to complete the recall repair. A dealer was contacted and confirmed that the remedy parts were not yet available. The dealer referred the contact to the manufacturer for further assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time to provide a remedy for the recall. The manufacturer was made aware of the issue and offered to have the contact pay out of pocket for the repair of the vehicle.

I bought my 2022 Jeep grand wagoneer series 1 brand new in 2022. With less than 6000 miles on it I noticed the outer edges of the front tires were way more worn than the rest of the tread. . . . I scheduled an appointment for alignment and they said they "tweaked the alignment" and rotated the wheels. The issue was still there, heavy outside edge front tire wear. I took it back multiple times regarding this same issue, I even went to another dealership, the tires keep wearing heavy on the outside edge. Finally the original dealership put a new set of tires on it, but the issue still exists. . . . They havent fixed the abnormal tire wear issue and stellantis has yet to have a recall or a TSB on this to my knowledge. This issue needs addressed as it could lead to a catastrophic blow out if left unchecked. 1c4sjvej2ns111424 is my VIN so you can look up the service records. Please let me know if this needs more information and what can be done about this. Thanks in advance.

See all problems of the 2022 Jeep Grand Cherokee 🔎.

I received a letter that there was a recall on my vehicle. The letter also stated there was no remedy and that all cars may not be effected. I took my car to the dealership and had it checked out and learned one of the rear coil springs is indeed bowed out and not particularly safe to drive.

I am reporting a critical structural suspension failure and dealer safety negligence on my 2022 Jeep Grand Cherokee (30,000 miles, clean title). Sequence of events & safety hazards: 1. July 7 & July 13, 2026: I brought the vehicle to the authorized Jeep dealership suburban Chrysler Dodge Jeep ram of troy because a rear splash shield was hanging. The technician zip-tied it first, then completely removed the shield on July 13, claiming it was "unimportant," without diagnosing why it fell. 2. October 3, 2026: I received an official fca recall notice regarding rear suspension safety. 3. October 5, 7, and 9, 2026: I contacted fca customer care 3 separate times to report the suspension defect and safety concerns. 4. October 7, 2026 inspection: I brought the car to the dealership for inspection per fca guidance. The dealership diagnosed a broken right rear suspension bracket at the exact spot where the shield was removed. 5. Dealer negligence: despite diagnosing a snapped structural suspension bracket, the dealership repeatedly instructed me (3 to 4 times) to drive the vehicle back home with my young child inside. They only agreed to hold the vehicle after I firmly refused to drive such a hazardous car. Safety concern: a structural suspension bracket snapping under normal road use at only 30,000 miles represents a severe manufacturing defect and safety risk that could lead to loss of vehicle control. Furthermore, the dealership's refusal to hold the vehicle initially demonstrates extreme disregard for child and road safety.

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while the vehicle was stopped at a stop sign, there was a sound as if the vehicle had been rear-ended. The contact became aware that the spring and a rubber mount had detached and fallen from the rear passenger’s side of the vehicle. The contact picked up the parts and moved the vehicle off the road. The vehicle was taken to a certified mechanic, and the contact was informed about NHTSA campaign number: 26v562000 (suspension). The dealer was contacted; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 42,000.

This recall notice (26v-562) is the third time that Jeep has provided such a notice for precisely the same problem. On two previous occasions (24v-413 and 26v-051), the car was returned to the dealer and work was performed. Although Jeep appears to be following the guidelines for discovery and communication of a safety defect, the conclusion here is that the subject defect occurred in the design phase or in the assembly process at the factory, and, despite two recalls and the passage of at least four years, the problem has not been resolved on a reasonably timely basis. The traveling public remains at risk.

The contact owns a 2022 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed, there was a grinding sound while making a turn and while driving over a speed bump. The contact received notification of NHTSA campaign number: 26v562000 (suspension); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 28,889.

I was driving my 2023 Jeep Grand Cherokee and the rear passenger side suspension spring came out of my car and caused significant damage to the underside of my vehicle. I was traveling at or around 60+ miles per hour. The vehicle is currently sitting at the dealership awaiting repair. The dealership stated that the damage was the result of a recall on my vehicle. Recall number 89d NHTSA campaign number 26v562. There was no warning before or when the incident occurred. The dealership stated that the damage is around 4000. 00.

Severe front end noise left and right side steering feels loose rear suspension also makes clunking noises and doesn't feel safe to drive transmission doesn't shift properly make a thumping noise when putting vehicle in drive or reverse very poor fuel economy 6. 5 to. 7. 8 miles mpg.

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, there were abnormal sounds coming from underneath the front and rear of the vehicle. The vehicle was taken to an independent mechanic where the technician diagnosed the vehicle with suspension failure of the ball joints, control arms, and steering knuckle. Additionally, the steering wheel was constantly pulling to the left while driving. The manufacturer was notified of the failure, and the dealer was contacted. The failure mileage was 22,000.

The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 26v562000 (suspension); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

The contact owns a 2023 Jeep Grand Cherokee. The contact stated that the vehicle swayed from side to side without warning while driving at highway speeds, and the contact lost control of the vehicle. Additionally, there was an abnormal clunking sound coming from the vehicle while driving over bumps in the roadway or making a sharp turn. Upon a dealer inspection, the rear passenger’s side knuckle assembly bolt was found to be snapped, resulting in damages to the front suspension bushing. The contact associated the failure with NHTSA campaign number: 24v132000 (suspension, steering); and the manufacturer stated that the VIN was not included in the recall and directed the contact to file a report with the NHTSA hotline. The vehicle was not yet repaired. The failure mileage was approximately 40,000.

I was driving down that interstate where I felt that back end of the Jeep drop. I did not hit a bump or anything. When I got out of the vehicle I noticed a significant drop in the height of the vehicle. At first I though something happened with the shocks. My vehicle was repaired with the recall 23v413 however for some reason it didn't make 26v051 recall. I took it to the dealership and they said since it wasn't on the 26v051 recall they would not fix it. I think the repair for the 23v413 did not hold or work and this could cause significant problems. I'm not sure where the coil fell off but I think could cause significant damage or injury if it flew off and hit another vehicle or caused me to have significant steering issues on the interstate. The dealership did confirm that the rear coils did fail.

Car back end noise. Back end raised with front end down. Car had no cushion when going over small bumps in road. Handling and steering was not normal at speed above 35. Service suspension immediately displayed. Car is 2022 with 17,302 miles. Car is at dealer now. They want lots of money to repair suspension.

The contact owns a 2023 Jeep Grand Cherokee. While the contact's husband was driving approximately 72 mph with the contact seated in the front passenger’s seat and two children in the rear seats, the occupants heard a loud bang coming from the rear of the vehicle. The vehicle immediately became uncontrollable and the rear-end shifted. A trailing vehicle swerved into the median to avoid a crash. Upon pulling over to the side of the road and inspecting the vehicle, the contact's husband noticed that the rear passenger-side coil spring had detached and was ejected from the vehicle. The driver drove the leaning vehicle to the dealer via a side road; however, the vehicle was not yet diagnosed or repaired. The contact stated that the vehicle was previously taken to the dealer for a recall repair under NHTSA campaign number: 26v051000 (suspension), but the dealer informed the contact that the vehicle passed inspection and no repairs were needed. The contact stated that the failure occurred while on vacation, which required the contact to obtain a rental vehicle. The manufacturer was notified of the failure and denied vehicle rental assistance. The contact stated that both the dealer and the manufacturer failed to return phone calls. The failure mileage was approximately 61,600.

Our 2022 Jeep Grand Cherokee 4xe began making popping noises around the front wheel area while driving at approximately 45,000 miles. We paid a Jeep dealership to diagnose the problem. The dealership told us the control-arm bushings were worn and that the entire control-arm assembly needed replacement, with an estimated repair cost of approximately $5,500. We are concerned that a suspension component has failed prematurely at this mileage. The popping noises and diagnosed wear make us concerned about the vehicle’s safety. The dealership stated that the bumper-to-bumper warranty had expired and that the repair was not covered by the powertrain warranty. After the dealership’s diagnostic visit, a sway bar warning light also began appearing. We do not know whether this warning is related to the original problem, but it adds to our safety concerns. We subsequently took the vehicle to an independent licensed mechanic. According to that mechanic, Jeep informed him that the required parts were on backorder, creating an additional obstacle to completing the repair. While researching the symptoms, we found reports from other owners describing similar problems, along with potentially relevant service bulletins. We are providing those references for NHTSA’s review. We understand that these reports and the parts backorder do not, by themselves, establish a widespread defect. We cannot currently afford the quoted repair and are concerned about continuing to drive the vehicle. We request that NHTSA review this complaint for a possible safety-related suspension or sway bar defect and determine whether further investigation is warranted. Bulletin s2102000004 rev. D bulletin 9100811 rev 4 bulletin 9100811 bulletin s2102000004 rev. C bulletin s2602000003 bulletin s2521000004 rev. B.

While pulling into my driveway on xxx, the rear coil spring on my vehicle completely suffered a structural failure/separation. This exact issue is the subject of the federal safety recall issued by fca us llc in February 2026 (NHTSA campaign 26v051000 / fca recall 20d), which acknowledges that the rear coil springs on 2021-2023 Grand Cherokees can detach while operating creating a critical road hazard. On xxx towne Chrysler Dodge Jeep inc. At [xxx] cleared my car of the recall stating that my vehicle was not affected. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I had taken the Jeep in to have the rear coil fixed under the recall notice a couple of years ago. While driving out of state during the evening of xxx, the car made a large thud noise and the passenger rear side of the car dropped. We stepped out of the vehicle and the passenger rear coil spring was lying in the road. The car had not been in any accidents or had any damage. The spring simply dislodged and fell to the ground while we were driving. We had the Jeep towed to jeff wyler dealership in columbus and provided them the spring that had fallen off. The dealership's number is [xxx]. We had to rent a car to return to grand rapids michigan and still need to find a way to bring the Jeep home when the repaid is made. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

On June 30, 2026, while traveling southbound on interstate 95 south of santee, south carolina, my vehicle lost its passenger-side rear coil spring. I was towing a trailer and initially attributed the vehicle's low rear stance to the trailer’s weight. After arriving in bluffton and returning the trailer, the rear remained low. I looked underneath the vehicle and discovered the missing spring. On July 7, 2026, autonation cdjr hilton head confirmed the missing spring and refused to let me drive the vehicle, warning that doing so put me in grave danger. The repair cost exceeded $1,300. A detached rear coil spring presents an evident safety hazard: it can compromise the vehicle's handling and control, and the spring itself can become a dangerous roadway obstacle or projectile, threatening other motorists. I subsequently received a recall notice addressing this issue—the third rear coil spring recall since production of this model year began. Jeep has refused reimbursement because the incident occurred before the recall. Jeep has also refused to acknowledge that the driver-side rear coil spring still requires inspection and any necessary repair under the recall.

The rear coil spring on the passenger side detached from the vehicle. The problem was confirmed by a repair shop. There was no warning whatsoever.

This is the 3rd internal mechanical failure of the front electronic disconnecting sway bar assembly on my Grand Cherokee trailhawk 4xe. The component keeps failing prematurely (most recently after only 3,000 miles), causing severe front-end looseness and clunking. This is a critical part of the suspension and it has failed 3x in 14k miles.

Rear right coil spring violently detached and flew across my garage. Fortunately we were not driving it on the florida turnpike at the time and none of my family was in the garage when it explosively ejected. We took it to the dealership, napleton’s Jeep, on February 23, 2026 for its annual service and explicitly directed them to repair or correct any recalls. They said they could not perform the coil spring repair because “parts not available” but assured us it had been inspected and was determined to not be defective or a risk. This is very disturbing because it could have killed us if we had been driving at the time and could have seriously injured or killed someone if it had exploded free when people were nearby (in the garage, grocery store parking lot, club parking lot, etc. ). There are no warning lamps to even advise that something has occurred - other than finding the enormous spring that put a giant dent in my garage door. I have multiple major work matters, an 8 figure mediation and two court hearings, which require me to drive to fort lauderdale this week so I had to spend $50 on an uber to get a rental car last night and $210 on the rental car.

The Jeep was parked in our garage. When returning to the garage the right rear coil spring was laying on the garage floor. The Jeep is stock. There was no accident or pothole event. The spring or mount broke or failed unexpectedly while the Jeep was parked in our garage.

On 5/18/26 at 6:45 am eastern time while driving, both left and right sides of the rear lower control arms completely detached from the vehicle due to severe internal rust perforation of the rear subframe/cradle assembly. The structural mounting bracket on the subframe snapped off entirely, causing a catastrophic suspension failure and a sudden, total loss of vehicle control. This is a severe structural safety hazard that occurred without warning due to the subframe rotting from the inside out. The entire cross member detached from the back of the frame dis lodging the drive shaft as well. The picture I am attaching below is one side both sides of the rear look the same .

See all problems of the 2013 Jeep Grand Cherokee 🔎.

Every time I hit a bumb or hole. The back end slides around. I’ve almost wrecked 100 times. And my tires wear down on tge back. Pleaee do something befor I kill someone or myself. The Jeep is not safe. This is my 4 Jeep and have had alot of problems.

See all problems of the 2021 Jeep Grand Cherokee 🔎.

The air suspension / quadra-lift system on my 2019 Jeep Grand Cherokee overland with approximately 87,000 miles has failed and is available for inspection upon request. The vehicle is becoming stuck in off road 1 ride height and will not reliably return to normal height. When I am able to get it to lower, it raises itself back into off road 1 again without command. I also observed that one wheel/corner of the vehicle was sitting higher than the others, indicating the suspension may be uneven or malfunctioning. This creates a serious safety risk because the vehicle height changes unexpectedly and remains in an elevated off-road mode not intended for normal road use. It can affect handling, steering stability, braking, visibility, headlight aim, tire wear, and rollover risk, especially at highway speeds or during emergency maneuvers. Uneven ride height from one side to another further increases the risk of loss of control. Prior to complete failure, symptoms included abnormal vehicle stance and the suspension not responding normally to ride height changes. Warning messages/lights: unknown at time of filing. The problem has not yet been confirmed by a dealer or independent repair facility, but online research shows many owners reporting similar quadra-lift air suspension failures around similar mileage. This appears to be a common premature failure involving air struts, sensors, compressor, or related components. The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. I am filing this complaint because this suspension defect impacts safe operation of the vehicle and may affect many owners.

See all problems of the 2019 Jeep Grand Cherokee 🔎.

The contact owns a 2019 Jeep Grand Cherokee. The contact stated after the dealer had performed the recall repair under NHTSA campaign number: 24v838000 (service brakes, hydraulic); the brakes started making an abnormal squealing sound while driving the same day, and it felt like a part underneath the vehicle was separating. There was no warning light illuminated. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 68,408.

I am reporting a systemic safety failure involving a 2023 Jeep Grand Cherokee sold as a "certified pre-owned" (cpo) vehicle. Despite the mandatory 125-point cpo safety inspection, the vehicle was delivered with multiple safety-critical defects that should have prevented certification. Primary safety risks: suspension/stability: the vehicle exhibits vibration and instability at all speeds, resulting in a loss of steering stability and difficulty maintaining lane position at highway speed. Tire integrity: the vehicle was sold with dry-rotted tires, indicating structural degradation that poses a high risk of catastrophic failure/blowout. Electrical/powertrain: the auto start/stop system is faulty. Additionally, the paddle shifters are non-functional, which interferes with manual gear selection and driver control over the powertrain. The selling dealership has refused to acknowledge these defects or bring the vehicle into compliance with manufacturer safety standards. Furthermore, stellantis corporate has failed to provide a safety compliance review. These mechanical and electrical defects existed at the time of sale and represent a failure of the cpo safety process.

The entire rear passenger suspension failed creating over $8k in oem replacement parts and labor. Less than two months later I am now experiencing the same issues on the drivers side.

See all problems of the 2024 Jeep Grand Cherokee 🔎.

The contact owns a 2023 Jeep Grand Cherokee. The contact received notifications of NHTSA campaign numbers: 24v111000 (visibility ), 24v132000 (suspension, steering), 25v576000 (electrical system), and 25v741000 (electrical system); however, the parts to do the recall repairs were not yet available. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure.

As I was on my home on 2/20/26, I encountered some issues. I made a right turn onto the highway and my vehicle did a little drift but made this weird sound and the front end shook. There were no warning lights or dings that came across the dash. I pulled over into the closest parking lot to see if I could notice anything. I couldn't because I only had the light from a parking lot lamp. So decided to try and make it home which was another 15 minutes away. As I got back on the road and pressed the accelerator, I could here ticking sounds coming from the rear of the vehicle. When I approached the next traffic light and pressed the brakes, the front end shook, making the steering wheel shake, and the rear end drifted left. I made another left and pressed the accelerator. I got up to around 40 phone. The vehicle started pulling to the left and then stabilizing. I turned to my suspension articulation screen. As I was driving and the vehicle still scaring me to the point of a heart-a-stroke, I could see the axles trying to maintain contact with the road. At the same time giving me the feel of a loose steering wheel and a bad suspension. The vehicle continued to shift and shake and feel loose. When you turn into my neighborhood and before my house, there are two deep curves and a lake. I went into the first curve fine until the end of it. (at this time the lake is on my passenger side). As I was coming out of it, the steering wheel feels like its hard to turn or locked. I have to turn left into the second curve. The vehicle would not turn and the rear end felt like it was drifting right. At the edge of the road there is a slight downhill and the lake about 50 ft or so. Luckily, I was able to make the turn before going of the side of the road. Once I made it through the curve, the vehicle did do some shaking, loose steering, shaking, and back end motion until I parked in the yard. Its been parked since then. Thank you for your patience and attention to this matter.

See all problems of the 2014 Jeep Grand Cherokee 🔎.

I bought the 4xe trailhawk in 12/2023 at 2,000 miles it started making a clicking noise when I hit a bump & sometimes when I steer the truck to the right, moving forward the said it was the detachable sway bar it fixed the problem temporary for about 2 weeks I didn’t have any sound, moving forward I’ve replaced 3 sway bars, front control arms, brackets, rear suspension, front airbag suspension etc. Just got my truck back from the david Jeep in glen mills still same sounds, the dealership is great. I have reported to Jeep this been going on close to 3yrs now.

Be asvised, this report may be intercepted, deleted, hidden, or modified upon receiving. National highway traffic safety administration vehicle safety complaint complainant: [xxx] [xxx] [xxx] vehicle: 2021 Jeep Grand Cherokee ------------------------------------- safety defect complaint – post-repair vehicle condition I am reporting a serious safety concern involving my vehicle following collision repairs performed by gerber collision & glass under a claim handled by state farm insurance. After the repair, the vehicle began exhibiting multiple safety-related issues, including: - steering instability and shaking - engine performance issues and abnormal noise - hvac malfunction - persistent chemical and/or coolant odors - physical symptoms while driving, including dizziness, lightheadedness, and shortness of breath I returned to the repair facility with photographic evidence showing parts with visible wear and damage that appear inconsistent with proper replacement. Despite this, no diagnostic evaluation was performed, and no corrective action was taken. The repair facility has refused to address the condition of these parts, and the insurer has refused to authorize further inspection. Additionally, there are discrepancies between the insurance estimate and the final repair invoice, raising concerns about whether the documented work matches what was actually performed, including work involving structural components such as the cradle/subframe. I believe this vehicle may be unsafe to operate and that the repair may have introduced or failed to correct conditions that pose a risk to driver safety. I request that this matter be reviewed as a potential safety defect related to post-collision repair. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Jeep was in 2 accidents, first accident downtown [xxx], in Feb 2026, progressive claim number xxx 2nd accident Jeep was involved in high speed police pursuit on March 20th 2026, [xxx] police dept, pursued car for 30 miles, [xxx] to [xxx], the car went off road by railroad tracks, heavy under carriage damage , got stuck on railroad tracks information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2015 Jeep Grand Cherokee 🔎.