Catalytic Convertor Problems of Jeep Renegade

The contact owns a 2017 Jeep Renegade. The contact stated while driving approximately 40-45 mph, the check engine warning light illuminated. Additionally, the contact stated that the vehicle was experiencing engine hesitation while driving at various speeds. The vehicle was taken to o'reilly, auto zone, and advance auto, where dtc: p0420 was retrieved, and the vehicle was diagnosed with catalytic convertor failure. The dealer was contacted and informed the contact that the VIN was not included in a related recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 108,600.

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The contact owns a 2021 Jeep Renegade. The contact stated while driving at 65 mph, several messages were displayed. The contact stated that " warning. Imminent engine failure", " warning. Side and front impacts", " warning. Low fuel" and other unknown warning messages were displayed. Additionally, the radio became inoperable. The contact continued to drive the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the wiring system had melted due to exposure to the exhaust gases. The dealer informed the contact that the exhaust pipe was malformed as it was routed incorrectly in a straight outward direction instead of being curved. The dealer advised the contact that it was a manufacturer defect. The vehicle was repaired; however, upon taking the vehicle to her residence, the contact noticed that the rear bumpers had melted. The vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 1,650.

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