Instrument Cluster/panel Problems of Jeep Wrangler

The contact owns a 2018 Jeep Wrangler. The contact stated that the ld screen and instrument cluster were inoperable. The contact was unable to view critical safety information like the speedometer, warning lights, and the fuel gauge information. The contact related the failure to NHTSA campaign number: 24v652000 (electrical system). The vehicle was taken to the local dealer, where the system was reset. The vehicle was not repaired due to parts being on back order. The contact called the manufacturer and the parts company and sent an email to the ceo. The failure mileage was approximately 60,000.

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The contact owns a 2019 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument cluster was black and inoperable. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was determined that the instrument cluster needed to be replaced. The dealer informed the contact that the parts were on backorder. The manufacturer was contacted and opened a case and referred the contact to the NHTSA hotline. The failure mileage was approximately 95,000.

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The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The instrument clustered and flickered, displaying a black screen. The vehicle was taken to the dealer, where it was diagnosed with an instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 92,000.

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel became inoperable. The contact stated that the instrument panel functioned properly, and the panel appeared blank. The vehicle was taken to the dealer, where it was diagnosed that the instrument cluster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 126,000.

The contact owns a 2018 Jeep Wrangler. The contact stated while driving 55 mph, the contact became aware that the instrument panel was dark. A dealer was contacted. The vehicle was towed to the dealer where it was diagnosed and determined that the instrument cluster failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and informed the contact that the VIN was not under recall. The contact related the failure to NHTSA campaign number: 24v652000 (electrical system); however, the VIN was not included in the recall. The approximate failure mileage was 61,308.

The contact owns a 2019 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel suddenly failed to display pertinent vehicle information. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the instrument panel. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 70,000. The VIN was not available.

The contact owns a 2019 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the instrument cluster flickered and failed to function as needed. In addition, the contact stated that the instrument cluster displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure but provided no assistance. In addition, the contact stated that the failed part number was 68377789ad. The manufacturer was not made aware of the failure. The failure mileage was approximately 99,000.

The contact owns a 2020 Jeep Wrangler. The contact stated that while the vehicle was parked, the vehicle was started, and the instrument panel failed to function as intended. The contact stated that the instrument panel displayed a black screen. The vehicle was taken to the dealer where it was diagnosed with a failed instrument panel. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were ordered. The contact stated that the vehicle remained with the dealer until the parts were received, and the vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,800.

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The contact owns a 2019 Jeep Wrangler. The contact reported an issue with the instrument cluster panel. Upon starting the vehicle, the panel was inoperable, with the check engine light, speedometer, and electronic gauges were not visible. The owner believes this failure is related to NHTSA campaign number 24v652000 (electrical system). The vehicle had approximately 109,000 miles, when it was taken to a local dealer for diagnosis. The dealer determined that the cluster needed replacement but confirmed there was no recall coverage for this issue. The vehicle has not been repaired, and the manufacturer has not been notified.

The detective reported that the 2022 Jeep Wrangler spontaneously caught on fire. The contact stated that after the owner parked the vehicle, approximately six hours later a fire occurred which started in the engine compartment of the vehicle. The fire department was called to the scene and extinguished the flames. During the incident the vehicle was destroyed. No injuries were reported. A police and fire report was taken at the scene and the vehicle was later tow away. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified by the contact. The contact was concern that the vehicle had experienced the same failure listed in the NHTSA campaign number: 23v787000(electrical system) which did not include the diesel models. The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was unknown.

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The contact owns a 2019 Jeep Wrangler. The contact stated that the instrument cluster was blank and inoperable. The contact was unable to view the speedometer and other safety features on the instrument panel. The contact stated that the failure was due to NHTSA campaign number: 24v652000 (electrical system). The contact called the local dealer, who informed him there were no open recalls. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2023 Jeep Wrangler. The contact stated that after activating the front windshield wipers, the instrument cluster light brightness was reduced, making it very difficult for the driver to read the speedometer, and additional information on the instrument panel. The cause of the failure was not yet determined. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not yet notified of the failure. The failure mileage was 100.

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The contact owns a 2018 Jeep Wrangler. The contact stated that while driving the display screen went blank. The contact stated that several unknown warning lights were illuminated. The vehicle lost power steering and was shaking. The vehicle was taken to the local dealer where it was diagnosed that the battery and sensors needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle also failed to start. The vehicle was towed back to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 61,000.

The contact owns a 2018 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the transmission slammed into park(p). The contact stated that several unknown warning lights were illuminated. In addition, the temperature gauge and fuel level gauge fluctuated. The traction control warning light activated and deactivated. The instrument cluster also activated and deactivated. The vehicle was towed to the dealer where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact stated that the failure occurred immediately after the vehicle was purchased. The contact stated that the vehicle was taken to the dealer several times due to the persistent failure. In addition, the contact was informed that the repair was not covered under recall. The contact referenced an unknown recall however, the VIN was not under recall. The contact was informed that parts were not available to repair the vehicle. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 33,000.

The contact owns a 2013 Jeep Wrangler. The contact stated the drivers front seat belt failed to click close. The air bag and abs warning lights were illuminated. The local dealer was contacted who informed him the vehicle was not covered under a recall. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 220. 000. The contact stated the failure was related to NHTSA campaign number: 19v680000 (seat belts).

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