Engine Head Gasket Failure Problems of Kia Motor Sedona

On our 2016 kia Sedona at 121k miles we had a faulty oil pressure sensor replaced free under warrenty at the same time we had all of the valve cover gaskets replaced and they added 5 quarts of oil. On Friday at 130k miles the check engine light came on. The van started knocking and the motor seized up on the highway. We towed it to phil smith kia in lighthouse point ,FL they perform the work on the oil prsssure sensor at 121k miles and do all of the work on the van. They said the motor is seized and is not covered under warrenty because when they did the work at 121k miles and they added the 5 courts of oil we didnt request a new oil filter. And now they are claming a lack of a proper oil change cause the motor to seize. . The oil pressure light never came on prior to the motor seizing . I was stuck on the side of the highway for 2 hours when the tow truck driver showed up he check the dipstick and there was no oil in the van.

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My 2004 kia Sedona has 24,000 miles on it and is in the 3 year 36,000 mile bumper-to-bumper part of the warranty. My check engine light came on and the car was towed to albert kia. The service manager said the car had a blown engine and that it would be replaced under warranty, however, we needed to bring in all the oil change records for warranty purposes -which we did. That dealership went out of business and the car was never repaired. A rep from kia USA told me that they were going to tow my car to balise kia in warwick, ri. Two days later, scott, the service manager at balise, called to tell me that he and the district manager had looked at the car and it was determined that it had 5 liters too much oil in it. I told scott that the service manager at albert kia had already diagnosed the car and reported a blown engine, never once mentioning anything about too much oil. Within the 72 hours, jeff from kia USA called and informed me that he had my case. After a brief review, jeff asked me to fax over the service records to him. On January 16th, my case was given to russell stuart. Later in January, the kia dm and I checked the oil together and noted that it was not over the fill line. The dm removed the oil cap, looked at the underside, and noted that it filled covered with sludge. The dm now stated that the car never had an oil change - voiding the warranty. I asked if the sludge on the back of the cap was the result of a blown head gasket. The dm said no. My son, an ase master technician, found a kia issued technical service bulletin stating that some 2004 Sedona models with the 3. 5 liter engine had a defect that left a score mark at the #6 cylinder on the head, resulting in head gasket failure. My vehicle was built 4 weeks after kia said they corrected the problem but kia will not lend any credence to this bulletin regarding my vehicle. I'm stuck with a vehicle that has been out of service for 3 months.

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