general problems of the 2012 Kia Motor Sorento - part 2

224 problems related to engine and engine cooling have been reported for the 2012 Kia Motor Sorento. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2012 Kia Motor Sorento based on all problems reported for the 2012 Sorento.

36 Engine And Engine Cooling problem

Failure Date: 11/30/2023

I experienced a malfunction of indicators lamp, abs warning lights, burning/ melting smell and smoke from the engine compartment.

37 Engine And Engine Cooling problem

Failure Date: 11/30/2023

The contact owns a 2012 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while her daughter was driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the check engine warning light had been illuminating off and on for approximately six months. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

38 Engine And Engine Cooling problem

Failure Date: 11/27/2023

The contact owns a 2012 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the malfunction indicator lamp (mil) and the abs warning lights were illuminated. The contact noticed a burning odor on the interior of the vehicle. The contact stated that there was a knocking sound coming from the engine compartment. The contact drove the vehicle to her place of employment and turned off the vehicle. A coworker checked the engine oil level and discovered that there was no engine oil in the engine. The contact stated that the vehicle was not due to have an engine oil change for another month. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 129,000.

39 Engine And Engine Cooling problem

Failure Date: 11/14/2023

Kia issued a recall in September of 2023 that affects the hecu. I have received one interim notice but nothing since and it’s been 7 months. I am concerned about mine and others safety and would like an update on the recall.

40 Engine And Engine Cooling problem

Failure Date: 11/11/2023

On November 11th, 2023 I was driving down the road. I noticed my power steering starting to fail. I looked down and everything was lit up on the dash. I quickly put on my turn signal so the cars behind me knew I was exiting the road. I was in another state on a 2 lane road. Luckily I was able to pull off the road into a gravel parking lot. The car would not start. My children called for a tow truck and it was towed to my cousin's house about a half hour away. Several days later I had it towed to a garage by my cousin's and was told the engine seized up and would need replaced. I was about 4 hours away from home, so my children paid to have it towed back home. It was towed to a kia dealership by my home. After several weeks of getting all my oil changes to give them, they wanted all my oil changes for the 7 1/2 years I have owned the car. They finally approved a new engine after denying it the first time. I had to go 6 weeks without a vehicle because they would not give me a rental till the new engine was approved. The only problem is the new engine is still under the recall to replace the hecu fuse, so the problem can occur again.

41 Engine And Engine Cooling problem

Failure Date: 10/26/2023

The contact owned a 2012 kia and stated that while driving approximately 30 mph when they suddenly lost motive power. The battery failure and alternator failure warning light illuminated. The vehicle then caught fire under the hood of the vehicle. The contact was able to get to the side of the road and get out of the vehicle. The fire department put out the fire. The contact sustained injuries to their knees and medical attention was needed. The vehicle was towed and deemed totaled. A fire report was completed. The manufacturer was made aware of the failure and opened a case regarding the matter. The approximate failure mileage was 126,000.

42 Engine And Engine Cooling problem

Failure Date: 09/25/2023

The contact owns a 2012 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle would suddenly stall while idling. The contact was able to restart the vehicle to continue driving. The check engine warning light and several other unknown warning lights were illuminated. The contact stated that the failure persisted after the first repair and the check engine warning light remained illuminated. The dealer was contacted, and the vehicle was diagnosed, and it was determined that the purge valve had failed and needed to be replaced. The purge valve was replaced; however, the vehicle was not repaired, and the failure persisted. The manufacturer was made aware of the issue. The failure mileage was 114,000. VIN tool confirms parts not available.

43 Engine And Engine Cooling problem

Failure Date: 09/25/2023

The contact owns a 2012 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The contact stated there was an abnormal burning oil odor in the cabin of the vehicle. The contact was adding an excessive amount of oil to the engine. The check engine warning light was illuminated. The manufacturer was not made aware of the issue. The failure mileage was 163,847. VIN tool confirms parts not available.

44 Engine And Engine Cooling problem

Failure Date: 09/25/2023

This has been recalled for 6 months with no remedy. I cannot drive my car due to risk of engine fire, and I have been advised to not park near other cars. This has been extremely frustrating and inconvenient. I have not been offered a replacement vehicle either.

45 Engine And Engine Cooling problem

Failure Date: 09/23/2023

On Saturday September 23,2023 I was driving thru the city of spring garden, alabama at 9:30 am. I was traveling at 45 mph when I heard a light tapping noise coming from the engine compartment and almost an instant later the engine locked up and the right hand tire locked temporarily causing loss of steering control only lasted a couple of seconds and then the right tire freed up. I coasted to a stop. I tried to restart the engine but it would not turn over. I had the car towed to a local garage and after inspection determined that a main bearing had spun. The vehicle was running perfect up to this instant with no issues.

46 Engine And Engine Cooling problem

Failure Date: 09/22/2023

The contact owns a 2012 kia Sorento. The contact stated that while her daughter was driving at approximately 25-30 mph, the vehicle decelerated and failed to engage over 30 mph while the accelerator pedal was depressed. The check engine warning light illuminated. The contact stated that that her daughter veered the vehicle off the road and turned off the vehicle. The vehicle was then towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The dealer nor the manufacture were notified of the failure. The failure mileage was approximately 90,000.

47 Engine And Engine Cooling problem

Failure Date: 09/15/2023

The contact owns a 2021 kia Sorento. The contact stated while driving 30 mph, the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact had researched online and related the failure to NHTSA campaign number: 17v224000 (engine and engine cooling). The failure mileage was approximately 140,000.

48 Engine And Engine Cooling problem

Failure Date: 09/01/2023

There was a recall listed online 9/2023 for heuc hydraulic electronic control unit. 23v652000. I called kia in September the day I saw and they said a letter would come out and part would be available for the recall soon. I waited. I called again in November 2023. Still no fix or letter. I called again in January then 4/2024 still no letter or part to remedy the problem. Im tired of waiting and very scared to drive my car. I’m hearing now that the part might not be available until July 2024??!? this is completely unacceptable. That is 11 months driving a car that could catch on fire??!? and obviously it was a problem long before the recall actually happened or else there wouldn’t have been a recall needed. A serious recall and no remedy?!? how many people have to die to make them fix the problem??!! I’m scared to drive my car. Scared to park it because a fire could happen even if you are not driving the car?! no one wants to buy my car since there is a recall and I couldn’t get what it is worth to me either now. This is a serious problem. Now I hear that fixing the fuse is only a bandaid that the real problem is being disguised because it is a more costly repair vs just a fuse. Brake fluid could leak and cause engine fire?! even an o-ring could leak and cause fire. O-rings can rot over time anyway. I can’t believe kia has gotten away with this and for this length of time! unbelievably scary. They said wait until you smell smoke or some light will come on? well my son has no sense of smell so I have to trust that some light will come on and give him enough time to get out in time? that is the remedy of this serious problem??? or go outside and find the car had caught on fire in my yard and then catches the house and all the neighbors houses on fire! how many lawsuits are just waiting??? is this just a numbers game to them??? how many cars have to blow up? how many lives lost?? how many houses catch on fire?!?? geez kia! fix this problem and don’t just bandaid it!.

49 Engine And Engine Cooling problem

Failure Date: 08/21/2023

Transmission / or gear shifting.

50 Engine And Engine Cooling problem

Failure Date: 08/20/2023

Driving from a parking lot to roadway the engine seized. We have never had a recall. We bought it in 2019. I understand this has been a problem for many. Can I get the engine replaced on the recall? we had just had a lot of work done. Oil change, struts, brakes, etc.

51 Engine And Engine Cooling problem

Failure Date: 07/31/2023

The contact owns a 2012 kia Sorento. The contact stated while driving 60 mph the vehicle would accelerate and the check engine warning light and the temperature warning light illuminated. The contact was able to pull over on the side of the road and had the vehicle towed. The vehicle was towed to independent mechanic that stated that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 165,000.

52 Engine And Engine Cooling problem

Failure Date: 07/13/2023

The contact owned a 2012 kia Sorento. The contact stated that while driving at an undisclosed speed, the malfunction indicator lamp warning light illuminated and the contact heard a loud sound. The contact stated that the sound was like something had fallen from underneath the vehicle. In addition, the contact noticed white smoke that exited the rear exhaust and white smoke that exited from under the front hood of the vehicle. The contact stopped the vehicle and exited the vehicle. The vehicle was engulfed in flames. The local fire department and police department arrived on the scene. The contact stated that police and fire reports were filed, however the information was unavailable. The vehicle was towed to a tow yard. The manufacturers inspected and determined that the failure was no fault of the manufacturer. The manufacturer was made aware of the failure. The failure mileage was approximately 140,000.

53 Engine And Engine Cooling problem

Failure Date: 07/12/2023

After about 30 minutes of driving the vehicle through the city and letting and sit in the parking lot, oil started leaking heavily. Eventually, the engine became completely seized and the starter began to release smoke nearly starting a fire. I looked inside the engine compartment and saw that the bearing had come loose and made a hole through the block. Before purchasing the vehicle, I used my scan tool to check for codes. No codes came up. No lights were on the dash. Luckily, the engine seized on the parking lot and not in the middle of the highway. The engine and vehicle are available for inspection upon request. I checked to see if the vehicle had any recalls and sure enough, this exact problem showed up as an open recall. The kia dealership has denied repairing the problem. They said that its not eligible for repair because the "ksds software" update was not completed. However, the notice was not sent to me as I am not the first owner. Upon speaking with the kia manufacturer, I was advised that the vehicle is in fact eligible for repair and engine replacement. The dealership obviously will not take my word for it and I'm having trouble getting the manufacturer to contact the dealership and have them replace it.

54 Engine And Engine Cooling problem

Failure Date: 07/07/2023

I was driving on highway when without warning it just died and I was almost rearended. I noticed that the ecoboost wasn't working anymore so I was just in shock.

55 Engine And Engine Cooling problem

Failure Date: 07/05/2023

Was driving on highway car started making noise, wasn't sure where the noise was coming from by the time I could pull over my car started shaking and it was clearly coming from the engine. My engine went out so fast without warning. Only 120,000 miles.

56 Engine And Engine Cooling problem

Failure Date: 06/22/2023

Engine locked while driving on the highway. Vehicle was in condition and recently had a vehicle oil change.

57 Engine And Engine Cooling problem

Failure Date: 06/15/2023

The vehicle slows unexpectedly while driving and will not go above 2 rpm causing me to slow to below 40 mph on the highway without any warning. I took the vehicle to kia for an airbag recall and suddenly I started to have these engine problems. They never informed me there was a recall on my vehicle or that this issue could occur. I am not the original owner and acquired the vehicle from my dad, which he purchased from someone else. I had the vehicle checked out by aaa and the knock sensor was replaced, yet the issue continued to happen. I took the vehicle back to kia because aaa could not figure out why the car continues to have this engine issue. Kia cannot seem to figure out the issue as well but stated the engine needs to be replaced. We asked them about the recall because I suddenly received notice about the class action lawsuit, but the vehicle has 185,472 miles on it and they refused to correct the issue and said the new engine will cost $7200. The issue has almost placed me in several accidents because the vehicle abruptly slows down and I have to pull to the side of the road use a code reader to clear the code in order to drive again but it continues to happen multiple times while driving and I need to get to work. The problem has been confirmed by kia, but they won't replace it. We were encouraged to file a complaint and see if kia will take responsibility for their engine since it has been recalled for this issue and a lawsuit ensued. The engine light appears when the car fails to drive properly.

58 Engine And Engine Cooling problem

Failure Date: 06/01/2023

Engine started loosing power a little over 100,000 miles and seized. Car has not started or ran since, was told it would be $7000 to replace engine.

59 Engine And Engine Cooling problem

Failure Date: 05/30/2023

Recall I purchased my vehicle in a private sale sometime around 2018, I believe. I can get more specific date if you need me to. I have reached out to the kia dealership multiple times since regarding the recall on my vehicle due to engine issues which have been known to cause vehicle fires and/or failure. I have been told each time that I was ineligible for the recall due to some failure to act prior to my purchase of the vehicle. I received a letter in the mail today from the us district court for the central district of California saying that I should get the ksds (knock sensor detection system) update done to my vehicle which is covered by recall and that as part of a class action, the vehicle warranty will be extended. Can you please explain to me whether I qualify for the recalls listed for my vehicle and what I can do if the dealership denies my request again? I do not want my family driving in a vehicle that could potentially endanger them, and I also have concerns that my vehicle is beginning to experience the issues the recall was intended to mitigate. Then when I found this website, it said that if we experienced issues with the recall fulfillment to submit a complaint. Please help.

60 Engine And Engine Cooling problem

Failure Date: 05/01/2023

Car seized up while driving. No warning light or anything engine just seized. Leaving my six kids and I stranded. Car ha always been serviced with kia of chattanooga and at firestone. No known issues reported. Have more proof but it happened today and have to get paper work from kia of chattanooga and firestone on knoxville TN. More then welcome to speak with manager anthony l. He is well informed and offered to help in this matter.

61 Engine And Engine Cooling problem

Failure Date: 05/01/2023

Engine went out while driving. Took vehicle to a mechanic where it was confirmed it needs an engine replacement.

62 Engine And Engine Cooling problem

Failure Date: 04/18/2023

The contact owns a 2012 kia Sorento. The contact stated that while making a left turn at a slow speed, there was an abnormal grinding sound coming from the vehicle. The oil warning light was illuminated. The vehicle was taken to an independent mechanic where oil was added; however, the failure returned after several weeks. The contact stated that while driving at a slow rate speed, the vehicle lost motive power and stalled with the oil warning light and check engine warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic who diagnosed the vehicle with an internal oil leak. The dealer was notified of the failure and informed the contact that the vehicle was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 101,541.

63 Engine And Engine Cooling problem

Failure Date: 03/31/2023

Unknown. Push start engine failed on first and second try. One minute later the engine is one fire.

64 Engine And Engine Cooling problem

Failure Date: 03/20/2023

As I was driving down the highway my car died and all the lights on my dash came on, I lost my power steering. I noticed a cloud of white smoke from tailpipe. I was able to coast to the side of the highway, thankfully no one was hurt. O tried to start it back up but it wouldn't start. We opened the hood and there was white smoke coming from under the hood. I had to pay to have it towed. Currently waiting to get it evaluated from dealership. I've took it in for every recall and serviced my own car. Called kia they said the engine will be replaced for free if the problem has to do with the rod bearings.

65 Engine And Engine Cooling problem

Failure Date: 03/18/2023

I was driving my car on the highway and entered a ramp to another highway and as I began to accelerate again it was like my engine shut down and there was no response to the gas pedal for throttle. I pulled my car over to the side, sat for a moment, and then turned the car back on. I was able to accelerate, but if I accelerate too fast the engine would shut back down. I contacted kia and they said all recalls have been processed for my vehicle, but now out of nowhere it's hardly driveable. I am still forced to use this car for short distances under a couple miles for work, but the vehicle's engine will try to shut off over 2k rpms. I have maintenance records for every year with this vehicle and I don't get how this just happens. My mechanic says a knock sensor is telling the engine to turn off and my local kia store said there wouldn't be anything to do without a recall.

66 Engine And Engine Cooling problem

Failure Date: 03/01/2023

It won't catch up speed it slips on the freeway. Once I pass 60 miles per hour it excelerates very high and rpm get stuck after I hit 50 miles per hour. There's a knocking noise coming from the engine and burns oil fast.

67 Engine And Engine Cooling problem

Failure Date: 02/24/2023

I have owned my 2012 kia Sorento since 2014 and thoroughly enjoy my car. After 9 years of satisfactory ownership which include dealer servicing, my car scared me and now I question my safety. On Friday 24th, 2023, I pulled into my driveway and the car suddenly accelerated out of control. The brakes did nothing to slow its acceleration. By the time I reached the key and turned the car off it had accelerated thru 130 feet of a very muddy back yard. (the all-wheel drive is very effective) fortunately, I just missed a huge 100-year-old pecan tree and stopped just short of the tree line in the back. This ripped the tire off one of my rims and I had a mechanic change the spare so we could retrieve the car. I am taking the car to the kia dealer on Monday morning 27th. To find out what happened!!.

68 Engine And Engine Cooling problem

Failure Date: 02/07/2023

Engine shut down.

69 Engine And Engine Cooling problem

Failure Date: 02/06/2023

I purchased this vehicle used in August of 2021. It has not been a pleasant experience, nothing but problems. Yesterday 2/6/2023 my mechanic changed the oil and said there is iron shavings in the oil and the motor is shot and needs to be replaced. He said I should check on the recalls as this is known to be problems with this vehicle. I have checked on the NHTSA site and it says 0 unrepaired recalls, however I would like to dispute this as this is what is wrong with my Sorento according to my mechanic. He verified that this could definitely cause an engine compartment fire. If you need a list of all the things I have already paid to have fixed let me know and I will gather the list together. There have been warning lights coming on constantly, yes the vehicle is available for inspection however I am driving it as it is my only car I have. Please let me know my next step. Thank you!.

70 Engine And Engine Cooling problem

Failure Date: 01/30/2023

The contact owned a 2012 kia Sorento. The contact stated that while the vehicle was parked, she was awakened by her son that a fire had ignite and that the vehicle was in flames. The contact then stated that the fire from the vehicle had extended to her house. As a result, half of the house was in flames. The contact stated that she and her family was able to exit her home to safety then notified the fire department. The fire department had extinguished the fire. No injuries were sustained. No medical attention was required. The contact then stated that the vehicle was towed to a tow lot and inspected by the insurance company that the source of the fire was near the carport area and may have been electrical related but was to be determined. The vehicle was deemed a total loss by the insurance company. Additionally, the contact stated that she was not notified that the VIN was included in the and upon research she discovered that the VIN was included in NHTSA campaign number: 20v750000 (engine). The dealer nor manufacture were notified of the failure. The failure mileage was approximately 150,000.



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