general problems of the 2013 Kia Motor Sorento - part 1

My motor is knocking and losing compression.

In 2017, our 2013 kia Sorento was brought in for recall work associated with sc147. The work was completed, and the kia service department stated that even though we have a branded/salvage title, we would receive the extended warranty associated with sc147. Recently, while driving down a busy highway, the engine started knocking, at which point the check engine light came on, and the vehicle would no longer accelerate. The car had to be pulled off to the side of the road, and towed to a repair shop. Upon inspection, the repair shop indicated the issue was related to sc147, and would need to be taken to kia for further inspection and repair. Kia has indicated, now, that sc147 was closed due to the inspection and ksds update done in 2017, and that we are not covered by the extended warranty associated with sc147 due to the branded title, which contradicts what was previously stated by kia's service department. Kia has stated that they will not replace the engine. Even though this is a safety issue associated with sc147, kia is unwilling to take accountability and seems to be sidestepping replacement due to having a branded/salvage title.

My vehicle falls under the 2013 kia sorrento engine replacement and fuel pump. Recall these have not been done to my vehicle. I even double checked with the previous owner and kia did not service the engine or replace it although it has a recall under mine, and all the symptoms stated in the recall with the engine and fuel pump are happening with my vehicle now how do I get this service covered under the recall also a very strong fuel odor.

While driving down the road the car just went dead. No warning. It was the oil pump that had gone out and froze the engine causing complete loss of control of the vehicle.

Code p0014 indicates that the bank 1 exhaust camshaft position timing was advanced beyond limits for a pre determined period of time.

Premature bearing wear within the engine.

While driving the car will stall, making maneuvering the car to safety difficult. There was no warning that this was happening. I did take the car to a mechanic, he said because the engine light was not on, he could not track the problem. I had this happen at least 6 times in the past few months.

I called quirk kia in manchester nh to have the recall done on my vehicle. . My vehicle has had a hard time starting and staying started sometimes. . . The vehicle would shut down while driving all dash lights come on and loose s all power to gas pedal and steering. . Had hard time starting for couple weeks before it stopped starting . . I believe there is electrical problem . . But when I called quirk to get the recall done the service guy told me he can not do the recall unless the vehicle runs . . I told him I believe it's not running because of the part that is being recalled . He said I doubt it . I then asked for a supervisor and he told me he doesn't have one . . Then I asked him his name he again told me he doesn't have one . So I said are you really gonna refuse to do this recall . . It has to be done he then hung up on me . . I tried calling back and got to the sales department. . Spoke to the gm in sales and explained what just happened with the service department and he told me I would get a call back and still haven't heard from them . . This recall has to be done . . And I don't know what else to do.

The contact owns a 2013 kia Sorento. The contact stated that while his daughter was driving the vehicle with her boyfriend seated in the passenger’s seat, while approaching a stop sign at 30 mph, the vehicle stalled. There was no warning light illuminated. The vehicle was stopped safely on the side of the road, and then the vehicle was towed to a local independent mechanic to be diagnosed. The contact was informed that the engine had seized. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 17v224000 (engine and engine cooling). The manufacturer was not made aware of the issue. The approximate failure mileage was 71,935.

The contact owns a 2013 kia Sorento. The contact stated while driving 70 mph on an interstate, the vehicle abruptly decelerated. The contact pulled over to the side of the road. There was no warning light illuminated. The vehicle was towed to an unknown local dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that upon picking up the vehicle from the dealer, the vehicle made an abnormally loud clunking, metal-on-metal sound; however, the dealer confirmed that there was no failure found. The vehicle was taken to a tire shop, where it was determined that the motor mounts had failed. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The manufacturer confirmed the warranty coverage. The approximate failure mileage was 151,000.

Kia failed to take accountability for rods related to oil pan and engine damage defect on this vehicle. Did not offer other safety options and did not give any warning signs. I have all my receipts and maintenance on vehicle that I did maintain my vehicle responsible and this was a kia vehicle safety issue on manufacturing. I did not receive any warning or lights on my dashboard and I have all my oil change receipts. Please see all attached documents for my complaint. All kia customer service was concerned with was warranty when this is a manufacturing product defect of this car not being put together properly and my vehicle has been serviced over years at a kia dealership and no one has ever told me my vehicle was not maintained. Kia corporation won't even investigate or even move forward in any direction even with all my receipts reports and evidence to submit my claims are true.

This vehicle has a oil consumption problem that causes engine damage and kia will not take responsibility for especially after the car being maintained. On top of it even with substantial evidence that this was a manufacturing defect that kia is refusing to take accountability for and completely dismisses any claims or complaints and not even bothered to speak with you unless the car has warranty which is absurd because this was a again a manufacturing defect of the vehicle not from not sustaining the vehicle from the driver that owns it. It also did not give off any warning signs or any indication that there was a problem until the problem completely left me without a car. Without a warning or indication this was a hazard and luckily I did not have my children in the car when the oil brought broke and pierced an immense hole causing my engine damage. Kia Sorentos are known for this defect it has had a lawsuit for this with other kia Sorento's they need to put this model also as I dug deeper I am not the only one that has this problem I'm currently trying to pursue a lawsuit with kia corporation for this however as you know this is not an easy process this was definitely a safety issue that could have became extremely severe and risked my life and my children.

The contact owns a 2013 kia Sorento. While the contact's wife was driving at an undisclosed speed, the engine was knocking before the engine seized. The contact stated that due to the failure, the vehicle side-swiped a concrete mailbox. The vehicle was towed to the dealer where it was diagnosed with engine failure. In addition, the contact was informed that the engine rod had fractured the oil pan. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that in June 2018, the engine was replaced; however, in April 2019 the failure reoccurred. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed of an unknown expired recall repair however, the VIN was not included. The contact was informed that the recall repair might have prevented the failure; however, the contact stated that the recall notification was not received. The failure mileage was approximately 77,000.

The contact owns a 2013 kia Sorento. The contact stated that while driving at 30 mph, he observed smoke emanating from the engine compartment prompting him to pull to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed that the oil was abnormally low, after which the contact added oil to the engine. Around a month later the contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost all motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the headgasket. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 231,000.

Engine failed to start and made loud knocking noises. Knocking noises continued and vehicle towed to dealer. Oil level was full and all routine maintenance performed up to this point. Oil level full at time of failure. Dealer confirmed knocking, stated the knocking went away after running for a period of time. Dealer requested 3 hours of labor and we are currently determining our next step. The vehicle is available for inspection at kings kia in northern cincinnati. 137,000 miles. Also have video of engine knock. Recently had hecu recall and it potentially caused abs light, independent repair shop recommended new hecu after recall performed due to low voltage from yellow wire, dealer claimed replacing wheel speed sensor, we still suspected other electrical issues may have been caused.

The car just completely stalled while driving on a busy street with myself and my children in the car. I first was alerted that it may just be the starter by a local mechanic. I fixed that and it still would not start. I then went and got a new battery and that did not work either. At that point I had the car towed to the kia dealership. The mechanic told me that the car engine was a part of a recall for kia. He told me that he would put the claim in and that kia would fix it. He told me to send in my registration and drivers license. A couple of weeks later he informed me that they would not fix my engine because the registration was expired. The expired registration has nothing to do with their faulty recalled engine. I had this issue escalated and still was told they would not fix it.

The contact owns a 2013 kia Sorento. The contact stated that there was a puddle of oil underneath the vehicle whenever the vehicle was parked. There was a burning fuel odor coming from the engine compartment. The vehicle was taken to a certified mechanic who diagnosed that there was oil and anti-freeze between the cylinder head and engine block, causing the head bolts to be stripped. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The vehicle was taken to the dealer who confirmed that the VIN was not under an engine recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed the result of the dealer. The failure mileage was approximately 40,000.

The contact owns a 2013 kia Sorento. The contact stated that the vehicle was initially taken to the dealer to have the a/c unit repaired. After the a/c repair was performed on the vehicle, the contact stated that the vehicle stalled while driving at various speeds and while idling. The contact stated that prior to vehicle stalling, several unknown warning lights illuminated on the instrument panel. Upon investigation, the contact discovered kia voluntary service campaign: sc106 - 2011-2013, my kia Sorento ecm logic upgrade, which the contact linked to the failure. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was unknown.

When we bought this car several years ago after a test drive, we left the lot and about 5 or 6 miles down the road it completely shut down. The dealership ( smail auto) fixed the engine so we thought. We were told not to mention anything about the engine problem to anyone or we would lose the car. We get it back and again does the same thing. Ever since that day our car has been down more than driven. We attempted to contact the dealership and nobody would reach back out to us. All the lights on the bashboard check tire, engine, gas light, etc are all on everytime this happen. Even now we attempted to get ahold of the dealership or even kia and nobody has called me or my wife. The break downs happen on different dates. But the latest on happen 5/30/24.

The engine has been stalling while driving. The rpm gauge isn't moving it is at 0. Plus the radio and plug ins randomly shut off and on all the time. They don't stay on.

Upon accelerating from 35 to 55 the engine quit but I was able to pull off the highway onto the shoulder. Vehicle was towed to a local kia dealer. I was notified today 5/4/24 that the engine had seized up, and they were contacting the manufacture in regards to complete engine replacement. Waiting on results. Vehicle has approximate 133,500 miles. Mileage was 130,265 when purchase from a dealer.

The contact owns a 2013 kia Sorento. The contact stated that while driving approximately 55 mph the vehicle was losing forward momentum and was making an abnormal sound. The contact stated that numerous warning lights had illuminated. The contact was able to coast to the side of the road. The contact attempted to restart the vehicle but was unable. The contact had the vehicle towed to his residence. The contact had called a local mechanic who had not diagnosed the vehicle. The contact stated that the mechanic stated that there was an failure of the engine. The vehicle had not been taken to a dealer. The vehicle had not been diagnosed and was not repaired. The contact researched online and related the engine failure to NHTSA campaign number: 17v224000 (engine and engine cooling). The manufacturer was not informed of the failure. The failure mileage was 105,724.

The contact owns a 2013 kia Sorento. The contact stated while driving at various speeds, the engine overheated, and the temperature gauge became elevated. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed that the head gasket was blown and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

According to my mechanic I needed to contact kia directly because there was something wrong with my engine. It is engine failure and my mechanic has seen several kia's with the same thing happen and said there is a recall on them. However, when I am trying to file the claim on the kia website, it is not allowing me to do so with the VIN and states there is a deadline of April. It states that there is no recall on a 2013 kia Sorento with VIN 5xykwda25dg373470. However, again, my mechanic is stating that this is the exact same issue with the engine that he has seen with the other kia's covered under a recall or law suit. Can you please assist? I am a single mother with four children and this is our family vehicle and I still owe $6,000 on it. Any assistance would be greatly appreciated.

The contact owns a 2013 kia Sorento. The contact received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the check engine warning light was illuminated. The failure mileage was 35,000. VIN tool confirms parts not available.

The contact owns a 2013 kia Sorento. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact was adding additional oil after driving for thirty minutes. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA campaign number: 23v652000 (service brakes, hydraulic). The failure mileage was approximately 100,000.

Unknown.

On February 1, 2024, I was driving home from work. I had been driving for about 20 minutes and out of nowhere almost every dashboard light indicator that exists came on. Initially, it was the abs, tire pressure, and stability control. I stopped at a light and all of these lights went off but as soon as I started driving again they came back on along with the awd, brake, and airbag indicators. I drove approximately 10 more minutes and the check engine light came on and I had a loss of power. I was able to get to a road that had less traffic where the car started sputtering, the oil lamp came on, and then the car shut completely off. Prior to shutting off it would not allow me to place the vehicle into any gear other than neutral. I was able to use a battery pack to restart the vehicle temporarily but it started doing the exact same thing before shutting off. I ended up having to push the vehicle out of the middle of the street. Prior to this I had experienced a loss of power and the battery indicator came on so I had the alternator replaced in November 2023 along with the battery. I ended up having to return to the mechanic after I experienced another loss of power. The mechanic checked the alternator and other electrical components and stated that the rear hatch wasn't closed all the way even though there was no indicator on the dashboard. The vehicle seemed to be fine until this. After a little research it appears that I am not the only person with this same make & model that this has happened too - kia is going to get someone killed!!!!.

The contact owns a 2013 kia Sorento. The contact received a notification of NHTSA campaign number:  23v905000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.

Raw gas leaking under the engine and causing carbon monoxide poisoning - my entire family could have died. Dropped off the car at kia abilene - 325-267-9380. Informed kia customer service immediately - case# 15476399. Not getting proper response from kia - not offering loaner car or repairs . Please follow up and close this ASAP.

The contact owns a 2013 kia Sorento. The contact stated that while driving approximately 65 mph, the vehicle suddenly lost automotive power and stalled. The vehicle was later towed to the local service center who diagnosed that the number two engine connecting rod had failed causing a hole in the engine block. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not yet contacted. The failure mileage was 201,000.

The contact owns a 2013 kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle stalled and would not restart. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with engine failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 130000.

We were told by our auto mechanic that this vehicle needed a new electrical control module. The part has been on back-order with the local kia dealership for a couple of months. My daughter was driving the car recently when all of the lights went out, and the car would only drive forward approximately 5 miles per hour. The car began to shudder and I had my daughter pull into the nearest parking lot and park the car. The engine shut off as she entered the parking lot, the car could not be placed in any other gear except neutral, and there was a burning smell. We pushed the car into a parking spot and removed the key from the ignition. We had to put the emergency brake on to keep the car from rolling. There is a safety recall related to this specific problem, but kia states it does not have a remedy for the problem yet. What are we supposed to do?.

I have experienced multiple electrical failures, engine stalling & fuel pump issues. One after another. I had the fuel pump sensor replaced ($900 just for one part) a few months ago. I have wires randomly corroding - headlight connector. As of 2 days ago my ignition switch and starter solenoid intermittenly fails to send voltage to the starter. Won’t know if the starter motor will need replaced until it’s tested and proven it wasn’t the culprit for the failure of the other two. I have replaced 2 spark plugs. They have still been read to misfire. Random electrical things stopped working like my heated seats and a few steering wheel buttons. (I’d like to note the battery was just replaced last month) all of these problems seem to be linked with several recalls. All problems have all occurred over the last 6 months. There is an abundance of evidence pointing to faulty wiring and electrical issues. This recent hecu recall is basically saying our cars could spontaneously combust while not in use due to an electrical short circuit. Barely outlining the dangers it could cause while actually in use. A simple google will tell you if this system fails so could your abs. Even with the abs engine light warning how do we know it could warn us far enough in advance to pull over to safety? imagine that while even going the speed limit in a school zone let alone the interstate. I have kids. This is terrifying. I can’t afford to just replace my vehicle. I have proof of a very well maintained lifetime of repair and maintenance on this vehicle. I had no knowledge of any prior recall issues until I spent hours researching. You buy a car and assume that if it has been well maintained it’s safe. My mistake. I would have absolutely declined had I known I’m strapping my babies in a double death trap every day over a failed circuit. Can we just accept the fact that this is certainly due to the engine replacements? perhaps some were installed more carefully and correctly than others?.

Almost got into crash on highway with a truck going on right lane as kia did not pick up speed while going on speeding lane and lanes getting merged due to construction. Having trouble changing the gears - engine keep creating lot of noise even during the 1st gear. Can feel jerks while gears being changed and sometimes feel burning smell. 2 recalls were done in 2021 on this vehicle related to engine and transmission. Kia dealer at abilene (325-267-7409 - james) not willing to check anything at all - also not going to fix the latest recall. Saying it might take couple of months to fix. Afraid of even driving this kia Sorento due to fire risk and kept car outside in the frontyard. Spent thousands on rental cars and uber as it is primary and only car for our whole family.