Air Bag Problems of Kia Motor Sorento - part 2

Kia Motor Sorento owners have reported 226 problems related to air bag (under the air bag category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Kia Motor Sorento based on all problems reported for the Sorento.

36 Air Bag problem of the 2003 Kia Motor Sorento

Failure Date: 01/01/2025

For some reason, kia has halted production of the air bag clock spring mechanism for 2003 kia Sorento's ex with cruise control. In my opinion, this was a vital component of the air bag safety system for any vehicle. So why the halt in the production of this vital part. Kia part #93490-3e160. Maybe the NHTSA can get an answer to this. I'm sure I not the only one driving a 2003 with the air bag light illuminated.

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37 Air Bag problem of the 2019 Kia Motor Sorento

Failure Date: 12/15/2024

A crack on my dashboard by the airbag above glove box. I use a windshield screen and armor all it to protect it I’m afraid if there’s an accident the airbag will not work as designed and it could cause injury or death kia said after 5 years it’s normal wear and tear I bought car new oct 2019.

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38 Air Bag problem of the 2014 Kia Motor Sorento

Failure Date: 09/24/2024

The contact's wife owned a 2014 kia Sorento. The contact stated that while driving at approximately 33-35 mph, the air bag warning light was illuminated. The contact's passenger side fender hit a pole, the vehicle continued to a hill, and the vehicle's front passenger side crashed into a utility pole where the vehicle came to a stop. The contact mentioned the first pole that was crashed into was very close to the roadway. The contact stated that the steering wheel air bag deployed, but deployed partially. The contact sustained a concussion, left arm burn, swollen left knee, and foot injuries that required medical attention via the hospital which confirmed the contact had a mild concussion. An ambulance provided medical attention on the scene but the contact declined to be transported to the hospital however took himself to the hospital a couple of days after the impact. A police report was filed. The vehicle was towed to a lot where it was deemed totaled. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.

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39 Air Bag problem of the 2013 Kia Motor Sorento

Failure Date: 06/21/2024

I have been trying to set up a appointment with citrus motors kia, ontario California. 1350 s woodruff way ontario California 91761. And they are giving me the rounds. Seen last week I have been texting them and calling. And no answer.

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40 Air Bag problem of the 2015 Kia Motor Sorento

Failure Date: 05/24/2024

The clock spring went bad with no warning.

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41 Air Bag problem of the 2017 Kia Motor Sorento

Failure Date: 05/18/2024

The contact owned a 2017 kia Sorento. The contact stated that while driving at approximately 20 mph, another vehicle t-boned into the driver’s side between the front and rear drivers' side doors. The contact mentioned that the other driver failed to stop for the red light which caused the collision. The airbags in the vehicle failed to deploy correctly. The contact sustained knee, back and shoulder injuries. The contact's wife sustained a concussion and the daughter sustained bruises on the shoulders caused by the seat belt. Medical attention was required. The vehicle was towed and deemed destroyed. A police report was filed. The manufacturer was not notified of the failure. The failure mileage was approximately 94,000.

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42 Air Bag problem of the 2014 Kia Motor Sorento

Failure Date: 05/13/2024

Every light is on in the dash compartment. Power steering goes in and out. Brake lights not working even after being replaced. Car stuck in park unable to put into reverse. Abs/ airbag light showing- abs sensor replaced and still not working recall in 2022. Kia repaired vehicle and now that same issues are occurring kia refuses to even look at vehicle without payment of 180. 00 to just look!.

43 Air Bag problem of the 2021 Kia Motor Sorento

Failure Date: 03/02/2024

Component: electrical system / forward collision-avoidance assist / speedometer incident summary: ?I am reporting a catastrophic and uncorrected safety defect in my 2021 kia Sorento (VIN: [xxx] ). ?pre-accident attempts: before April 2024, I repeatedly sought diagnosis for instrument cluster 'glitches. ' the kia dealer misdiagnosed this as a battery failure, charging me out-of-pocket for a replacement that did not resolve the issue. ?collision (April 22, 2024): while driving, the instrument cluster suffered a total system crash into 'factory mode,' losing all telemetry. Simultaneously, the vehicle's forward collision-avoidance assist (fca) failed to engage. Despite the vehicle being equipped with automatic emergency braking designed to detect and mitigate collisions, the system provided no warning and no autonomous braking prior to striking a deer. ?post-accident failures: following the crash, geico insurance funded a wiring harness replacement at a kia facility (backed by a geico lifetime warranty). However, the glitches and 'factory mode' errors have returned, proving the vehicle's core safety systems remain compromised. ?safety risk: this vehicle is non-compliant with fmvss 101 and 127. The failure of both the speedometer and the autonomous emergency braking creates an extreme risk of further injury or death. Kia corporate has failed to address this documented accident history. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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44 Air Bag problem of the 2018 Kia Motor Sorento

Failure Date: 02/29/2024

The passenger airbag light remains on even when someone is sitting in it. Also the airbag on the front passenger side has made my dashboard split open. Which if it fully comes open can make the airbag full explode causing harm to the person in the front seat and potentially causing an accident due to a premature expulsion of the airbag.

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45 Air Bag problem of the 2017 Kia Motor Sorento

Failure Date: 02/19/2024

The airbag light stays on and the tunersville NJ dealership charged me $169 for a diagnostic of the problem. The error code was a b1448 oc sensor mat defect and they need to replace the cushion because the occupant detection system (ods) sensor pad is located inside the seat and quoted me around $2000 to replace it. I was told by the dealership that if the passenger mat detection is not working then the airbag will not work if an accident happens. I found that kia Sorento from 2011- 2015 has the same issue and the company replaced it without a charge and extended the warranty for this airbag sensor to 15 yr with unlimited miles. This is a known defect for kia corporation and they don't address this issue until somebody gets hurt in an accident and the airbag malfunctions.

46 Air Bag problem of the 2011 Kia Motor Sorento

Failure Date: 02/10/2024

There is a engine recall for this vehicle u have to be safe where u park it at all time.

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47 Air Bag problem of the 2017 Kia Motor Sorento

Failure Date: 01/20/2024

I was t boned while driving aprox 25 30 non of my air bags deployed and to bolts holding the door had the head shear off while bolts were still stuck in door frame.

48 Air Bag problem of the 2014 Kia Motor Sorento

Failure Date: 01/09/2024

Airbag system is not functioning. Kia motors America has extended the warranty coverage for the front passenger occupant detection system (ods) sensor pad to 15 years with unlimited milage. My local kia dealership, prestige kia in eau claire, WI, has refused to repair it. When called they informed me, that I am no longer welcome at the dealership. When asked why, I was told a note was on the manager’s desk. I have called and emailed the manager to obtain an explanation, however have not heard back. A Kia Motors representative called the dealership on my behalf and was told the same, that I was no longer welcome. Kia motors advises to not drive the vehicle, yet will not provide towing to the next nearest dealership. The next closest dealership is 64 miles away. Attached please find the kia letter regarding the airbag system warranty extension, as well as the information obtained at hanson kia. Information found regarding this issue at hanson kia website: it's not safe to drive if the srs or airbag light turns on, the best thing you can do is to call for a tow truck. Sure, you can probably keep driving and not notice anything different. However, it only takes one distracted driver and an airbag that doesn't deploy when it should to change your life forever. For this reason, we recommend contacting your local kia dealership to get the cause of the airbag light addressed properly.

49 Air Bag problem of the 2015 Kia Motor Sorento

Failure Date: 01/04/2024

Turned the steering wheel to the right, and the airbag warning light came on. It’s a safety issue that needs to be addressed. If I’m ever in an accident will it deploy? this is ridiculous. Waiting to get an appointment with the dealership.

50 Air Bag problem of the 2015 Kia Motor Sorento

Failure Date: 11/22/2023

The contact's mother owns a 2015 kia Sorento. The contact stated that the vehicle was experiencing an abnormal oil consumption. The contact stated that the vehicle had consumed three quarts of oil after 367 miles. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who informed the contact that the vehicle could be experiencing an internal oil leak. The vehicle was then taken to the dealer, where an oil consumption test was initiated. The dealer informed the contact to come back after 300 miles. Additionally, the contact stated that the air bag warning light was illuminated, and the front passenger's side seat belt pretensioner failed to operate as intended. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 96,000.

51 Air Bag problem of the 2012 Kia Motor Sorento

Failure Date: 10/12/2023

The contact owned a 2012 kia Sorento. The contact stated that while driving at 42 mph, another vehicle failed to stop at a stop sign, and she collided with the other vehicle head-on. As a result, her vehicle careened off the roadway and into a ditch, colliding with an unoccupied parked vehicle before coming to a complete stop. The air bags did not deploy. A police report and injuries were reported. The driver and her passengers were transported to an area hospital by ems and treated for various injuries. The driver was treated for injuries to her neck, right shoulder, both wrists, lower back, and left knee; her husband was treated for a two-inch laceration to his neck; and her son was treated for an injury to his right knee. The driver of the other vehicle was treated at an area hospital for unknown injuries. No warning lights were illuminated. The vehicle was towed to a tow yard, where it remained as the contact had yet to hear from her insurance provider. The manufacturer was not notified of the failure. The failure mileage was unknown.

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52 Air Bag problem of the 2008 Kia Motor Sorento

Failure Date: 10/02/2023

The contact owns a 2008 kia sorrento. The contact stated that while starting the vehicle, the passenger’s side air bag warning light illuminated and remained illuminated. The contact stated that the failure also occurred with the driver's side air bag. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA campaign number: 11v473000 (air bags). The failure mileage was approximately 201,000.

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53 Air Bag problem of the 2011 Kia Motor Sorento

Failure Date: 09/23/2023

Airbag light on dashboard constantly on.

54 Air Bag problem of the 2013 Kia Motor Sorento

Failure Date: 09/15/2023

In the past two weeks the warning lamp for front passenger seat remains lit up indicating airbag problem in that area second row seats clip areas to lift seats and allow entry to third row were very hard to operate and now malfunctioned and don't work at all to lift seats. This has been checked out by kia dealer last year to no resolve(they were able to lift seats up with great effort), but I am not able to get the seats lifted rendering access to 3rd row impossible for use.

55 Air Bag problem of the 2022 Kia Motor Sorento

Failure Date: 09/14/2023

I took my car into winn kia dealership in fremont, CA to have my recall completed which entailed seat belts and airbags. They claimed to have completed the recall and gave me my car back a few days later. A month or so later, they called and ask me to bring my car in so they could complete. After back and forth, they couldn’t confirm if the recalls were done and advised I take it to another sister dealership which I did. I took it to dublin kia and they confirmed via email that wynn kia in fremont, CA did not connect my seatbelts and air bags properly - they stated they missed that step when completing the recalls. I drove my car around with my 2 year old daughter niece and nephew in the car for over a month without seatbelts and airbags connected without knowing.

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56 Air Bag problem of the 2018 Kia Motor Sorento

Failure Date: 07/24/2023

My passenger occupancy sensor needs to be replaced. I can not afford the $1170 kia is charging. My car’s warranty expired in March. The passenger air bag light came on in the ending of July 2023. I tried reaching out to kia but with no help. They said I have to pay out of pocket. I am really concerned for the safety of my family.

57 Air Bag problem of the 2017 Kia Motor Sorento

Failure Date: 07/07/2023

The contact owns a 2017 kia Sorento. The contact stated that while driving into an intersection at a speed of approximately 10 mph a second vehicle crashed into the frontend of the vehicle. During the crash the frontend was severely damaged and the vehicle was destroyed but no airbags deployed. The contact sustained a head injury and was examined at the local hospital. The driver of the second vehicle also sustained an undisclosed injury. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 165,000.

58 Air Bag problem of the 2011 Kia Motor Sorento

Failure Date: 05/25/2023

I took this car, my mom’s car, to a kia dealership yesterday for a diagnostic. I was told it had no air bags. I was really upset to find that out. I am not certain if we knew this when purchased years ago. This car was previously in an accident and we were told all the airbags were cut out. I wanted to to voice that I think it should be illegal to drive a car with no air bags. I think that information should be listed under a persons drivers license number and or VIN number. I called the driving safety unit with the dmv yesterday and they said they couldn’t do anything for me and to contact the department of consumer affairs for a complaint or the governor’s office. I am leaving my comments here instead. Thank you.

59 Air Bag problem of the 2012 Kia Motor Sorento

Failure Date: 05/13/2023

The contact owns a 2012 kia Sorento. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer however, the vehicle had not yet been diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall. The failure mileage was unavailable.

60 Air Bag problem of the 2014 Kia Motor Sorento

Failure Date: 04/08/2023

I have not had my car a year and the seatbelt light came on 2 days ago. I am keeping the services up and all of these things were supposedly passed during the inspection before I purchased my car. Also, the paint is peeling off the car. There are so many cars that has peeling paint when passing. Paint should not peel like that. I've never had this problem with any car I have purchased.

61 Air Bag problem of the 2014 Kia Motor Sorento

Failure Date: 02/15/2023

I experienced a deceleration when I stepped on the gas pedal to accelerate on the interstate. I was going 65mph at the time. The emission control warning light came on so I pulled off the next exit and called the kia dealer. I turned around and headed back to take it in for diagnostic service and repair when it started making noises so I pulled off onto an exit and the engine stopped shortly afterwards. I could turn the engine on but it would not go so I called aaa to have it towed to the dealer. The steering was difficult as well. The dealer said the engine needed to be replaced and the clock spring needed to be replaced (air bag warning light was on). This experience was dangerous and I was fortunate not to be in heavy traffic and in an area where there was a safe enough place to pull over. The car had 132,000 mi on it. The engine was replaced with a rebuilt 2014 engine but now the emissions control light just came on - not even a month has passed since replacement. I will take it in tomorrow for a diagnostic.

62 Air Bag problem of the 2014 Kia Motor Sorento

Failure Date: 02/11/2023

Vehicle engine shut down while I was driving on the highway situation was very dangerous other vehicles had to take evasive maneuvers in order not to collide with me I was very scared as I had my grand children with me the vehicle is currently at auto nation in keennesses georgia it is available for inspection there were no warnings or other indications.

63 Air Bag problem of the 2013 Kia Motor Sorento

Failure Date: 02/07/2023

My airbag light has been on for a while and I didn’t know until today that technically I shouldn’t be driving it. I learned that, if the light is on, there is a possibility that in the event of a collision the airbags may night deploy. I am financing this car from car shop and had to have a recall for the airbags be repaired. Is there any way to have this issue corrected without paying? I’d rather not die going food shopping.

64 Air Bag problem of the 2019 Kia Motor Sorento

Failure Date: 01/20/2023

The contact owns a 2019 kia Sorento. The contact stated that while driving approximately 55 mph the vehicle crashed head on into a second vehicle. During the crash the vehicle was destroyed but the air bags did not deploy. The contact sustained multiple rib fractures, lower back and right knee injuries and was transported to the hospital. The driver of the second vehicle had also sustained unknown injuries and was also transported to the hospital. The cause of the failure was not determined. A police report was taken at the scene and the vehicle was towed away. The manufacturer and local dealer were not notified of the incident. The failure mileage was 60,000.

65 Air Bag problem of the 2015 Kia Motor Sorento

Failure Date: 01/16/2023

2015 kia Sorento - airbag light came on. Mechanic diagnosed as a faulty clock spring assembly. Checked carfax for recalls and nothing came up with his error code, however, there is a recall for 2011-2015 Sorento airbag clock spring assembly. The same repair, but not coming up for my VIN #. Cost of repair is $$$$ out of pocket.

66 Air Bag problem of the 2011 Kia Motor Sorento

Failure Date: 01/06/2023

My 2011 kia Sorento caught fire while parked outside in parking lot overnight while I slept the police an fire department said my VIN had two active recalls on it it started fire on its own without even being driven now I’m out of a car.

67 Air Bag problem of the 2013 Kia Motor Sorento

Failure Date: 01/06/2023

After a routine oil change my air bag sensor light illuminated after turning the car on. Tried the reset, still on. I took it to a mechanic who told me this is a common problem with kia Sorentos. He also said that it is likely some sensor or the airbag itself and it being on it is very unsafe to drive because it won’t deploy if there is an accident. There has never been a collision or any other reason for this to occur other than faulty manufacturing. After researching I’ve found many posts of other Sorento owners with the same issue. All of them being required to pay a heavy amount for a fix that should be a safety recall. We all have paid a large amount for a “safe” vehicle. Common sense would say that it is kia’s responsibility to fix the issue, regardless of warranty. It isn’t a wear and tear, its lives and financial burden. I cannot afford to have it fixed, but it is my only vehicle. What am I supposed to do? please, get this recalled.

68 Air Bag problem of the 2011 Kia Motor Sorento

Failure Date: 01/03/2023

Airbag light is on and I need to know if that is a recall since there was a recall for many makes of cars due to air bags.

69 Air Bag problem of the 2016 Kia Motor Sorento

Failure Date: 11/16/2022

The anti lock button does not work, kia will not fix it, they stated that there recall on it was for locks that can move the car forward and backwards. I've never used my anti lock button its down beside the gear shift so the only way I can drive my SUV to put my car in drive, reverse etc to use the gear shift is by holding a screwdriver down in it the whole time and I complained to kia about that knows that but they won't do anything about it unless I pay out of pocket for something I've never even used since I had the vehicle/I'm not at fault for. I suddenly could not put my SUV back in drive after cutting my car off at my daughter school in 2022 bc of the anti lock button being stuck or something of that nature and kia done nothing about it since, they turned my down to fix n/or replace it. And my dashboard is cracking by the airbag on passenger side from the top all the way down unknowingly on its own. Also my engine light suddenly comes on and stays on for days then goes off and that happened on several occasions/ twice so far, kia was notified about it and said if its not jumping or flashing I'll have to pay to get it checked.

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70 Air Bag problem of the 2015 Kia Motor Sorento

Failure Date: 10/28/2022

I have the airbag and check engine light on and the code sc212.



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