Electrical System Problems of Kia Motor Sorento - part 1

This is the 4th time car is unable to start after being parked for one day and it had to be jump starting. At first I thought it was some accessory, specifically a dashcam and aftermarket ambient lights, so I disconnected both and I even turned off the wireless charging pad and disable the function to turn the lights on when doors open and it didn't help, dead car again after 1 day parked. Car was purchased new in August of 2025 and this issue started this past January coincidentally after an ota update in December. Today, I got the 12v battery tested at my local advance auto parts and battery health came out good, battery level was low (as supposed after a jump start) and it only recommended a recharge. So the issue lies inside the electrical system of the car and to my surprise this parasitic draw is not new, in online forums a lot of owners talk and complaint about this specific issue, even here I found a similar complaint and I wonder why there's not at least a technical bulletin from kia addressing this issue. Finding out the cause of the battery draining fast is imperative because if overlook this can evolve into something more serious because we don't know what it is that is "always on" drawing big amounts of power and can clearly be classified as a fire hazard. I remember having the same issue with my old car, a 2019 kia Sorento ex, and it was solved with a simple computer update (not the map or infotainment update), it was a firmware only available at the dealership. I just hope this could be the case this time and kia can respond in a timely manner to solve this issue.

See all problems of the 2025 Kia Motor Sorento 🔎.

I was driving everithing was normal but suddenly the light of the engine was on and the car lost power and the engine shut off everything happened in like one second, dont let me time or opportunity to think something safe, it was a lot of traffict on the street and the car behind almost crash on me. It was like a nigthmare.

See all problems of the 2017 Kia Motor Sorento 🔎.

My speedometer was jumping from 0 to 20 mph while in park. A couple weeks later it did it while I was driving, I was going 25 mph and it jumped to 55 mph. I took it to the shop that day and all 4 of my wheel speed sensors were out, which wasn’t accurately measuring my speed. The shop said it was common with this model and year. Also, my headlights do not work in auto mode. I will have shut my car off, made sure the lights were off, and hours later I have a text from my neighbors that my lights are on.

See all problems of the 2018 Kia Motor Sorento 🔎.

The car has completely shutdown and nothing works while parked and has not started until the next day. This has happened 3 times in 5 months.

See all problems of the 2021 Kia Motor Sorento 🔎.

My airbag light is on after picking it up from a kia dealership service and they are refusing to correct the issue that was caused by the dealership. I escalated the issue to kia America and filled a formal case#25916418 on 2/26/2026. On 3/4/206 tori at kia customer service informed me that it will not be covered because the dealership claims its a pre-existing issue. The dealership has failed to provide proof that that is true. Attached are: -the dealership’s diagnostic report -all text communications with the service advisor -also have video documentation of misaligned steering wheel I was unable to attach. Prior to dealership service, my vehicle was evaluated for approximately one week at a reputable independent repair facility for a cracked head gasket. At no time were there airbag warnings, steering issues, or safety system concerns. The vehicle was driven directly from the independent shop to the dealership where they preformed a warranty service. Upon pickup, I immediately observed: - misaligned steering wheel - illuminated airbag warning light - coolant system air bubble (later corrected per dealership) the steering misalignment indicates the steering system was disturbed during repair. The airbag warning light appeared immediately afterward. The dealership’s report references “history” fault codes, but provides no proof the warning light was active prior to service. History codes can result from battery disconnection or electrical interruption during major repairs and do not establish a pre-existing defect. Given that: - the airbag system functioned properly before service - the steering wheel was returned misaligned - the airbag light appeared immediately after repair - there is no documentation proving a prior active fault I am concerned a critical safety system has been compromised. An active airbag warning indicates the system may not function in a collision. I am requesting that kia fix this at no charge to me due to the reasons listed above.

Vehicle only has 5839 miles and this is the 2nd time the battery has been dead. First time was Dec 18th 2025. Vehicle purchased 7/5/25. 2nd time 2/5/26. First time the outside lights flickered for a long time before finally going off. 2nd time the outside lights didnt flicker and key fob wont even lock the car. We took the vehicle in for service after 1st dead battery instance and they told us we must've not closed a door or left a light on which drained the battery. Will be scheduling another service so they can fix the issue. There were no messages or symptoms of the problem prior to the failures. I am requesting that NHTSA document this as a potential electrical system safety defect.

The vehicle has less than 75k miles, and I am the second owner. I was driving, and the vehicle lost power. Creating a traumatic experience that could have been fatal. After kia had inspected the vehicle, I was informed that I needed a new engine and it would cost 8k or more, and my extended warranty would not cover it. Kia has current recalls for similar issues.

See all problems of the 2022 Kia Motor Sorento 🔎.

All tail lights of SUV go in an out randomly.

See all problems of the 2016 Kia Motor Sorento 🔎.

Screen not responding properly.

See all problems of the 2023 Kia Motor Sorento 🔎.

Was driving home from work, and suddenly all the indicator lights came on on the dash, (check engine, warring lights, indicator that the battery was critically low, etc etc. ) the car notified me to safely pull off the road. I pulled off the road in limp mode, the engine would not engage when pedal was pressed, and then lost power. I was stuck in the middle of the lane on a side road in park. I turned the car off, then turned it back on and let it idle for a bit thinking it may be the battery (which is new). After several minutes drove it home and have not had any other issues. I researched this issue on the internet and there were reported similar problems exactly like this. Note. I put it on a reader at home and it did not show any codes.

I was driving my car, while at a stop light I noticed some smoke coming from under my hood. I thought it might have been the cold I turned off the main road onto my street and noticed the smoke increasing, I pulled over turned off my car opened the hood and a fire started at the back of my engine.

See all problems of the 2011 Kia Motor Sorento 🔎.

To the office of defects investigation, I am submitting this formal complaint regarding NHTSA recall 22v703000 (kia recall sc249) involving my 2020 kia Sorento (VIN: [xxx] ). This recall identifies a fire risk due to a potential electrical short in the tow hitch harness module. The recall notice specifically warns that a vehicle fire may occur while parked or driving. After receiving the recall notification, we made multiple attempts to schedule the required repair with pompano kia, the authorized dealership in our area. Despite repeated efforts, we were not provided with a confirmed repair appointment, and the recall remained incomplete. On [1-19-2026], before the recall remedy was performed, the vehicle caught fire while being driven on a highway in florida. The vehicle became fully engulfed and was declared a total loss. Law enforcement and/or fire services responded. The incident appears consistent with the fire risk described in the recall. Following the incident, we visited the dealership to report the fire and the unresolved recall. We were told the matter would be reviewed and that we would receive a follow-up call. No follow-up was received. Attempts to contact the dealership through publicly listed email addresses resulted in delivery failure notices. According to NHTSA records, this recall affects tens of thousands of vehicles nationwide. We are concerned about: • timeliness and availability of recall repairs • dealership accessibility and communication • risk to consumers when recall remedies are not completed before failure occurs we also attempted to consult several attorneys regarding this incident. We were advised that due to the volume of recall-related fire cases involving this manufacturer, representation may not be feasible unless severe bodily injury is involved. This further raises concern about the scale and seriousness of the issue. We respectfully request that NHTSA review: • whether recall 22v703000 is being remedied information redacted pursuant to the freedom of information.

See all problems of the 2020 Kia Motor Sorento 🔎.

I am writing to report a mechanical failure with my kia vehicle that occurred on January 19, 2026. While stopped at a red light, my vehicle suddenly shut off and would not restart. Although the electrical lights came on, the engine would not turn over. Because my car was stuck in the middle of the intersection blocking traffic, I had to call 911 for assistance. When the police arrived, the officer attempted to jump-start the vehicle, but it still would not start. A tow truck was then called to remove the vehicle from the roadway. I paid $290 out of pocket to have the vehicle towed to a nearby repair shop. After diagnosing the issue, the shop determined that the starter had completely failed. I purchased the vehicle on may 15, 2023. At the time of the failure, the vehicle had just exceeded the 60,000-mile warranty, leaving me responsible for the repair. I paid approximately $500 out of pocket to replace the starter. Given the short time between purchasing the vehicle and the failure of the starter, I believe this may indicate a defective component.

The contact owns a 2013 kia Sorento. While the contact's granddaughter was attempting to start the vehicle, the vehicle failed to start. The contact stated that a special device was previously installed in the vehicle because of a legal matter. The vehicle was towed to an independent mechanic who installed the device, and the vehicle was inspected. The contact was informed that the device did not cause the failure. In addition, the cause of the failure could not be determined. The contact was advised to contact the dealer for assistance. The contact had received notification of NHTSA campaign number: 23v652000 (service brakes, hydraulic). The manufacturer was not made aware of the failure. The failure mileage was approximately 215,000.

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Formal complaint – repeated engine failures and unacceptable service delays vehicle: kia Sorento 2014 VIN: [xxx] purchased: fall of 2021 current issue: vehicle in service at kia of lincolnwood since January 9, 2026 dear kia consumer affairs and legal department, I am writing to formally document my severe dissatisfaction with the repeated engine failures in my kia vehicle and the complete lack of communication and urgency from both kia of lincolnwood (6750 n Lincoln Ave, lincolnwood, IL 60712) and kia's consumer support channels. This has caused significant financial hardship, disruption to my family and work, and eroded any trust in the brand. I purchased this vehicle approximately 5 years ago through carmax. Within that time, the engine has died or stalled three times: the first failure occurred about one year after purchase, stranding me at 11:00 p. M. In rural wisconsin during winter with my three young children in the vehicle. The second incident happened in downtown chicago (river north), just one hour before I needed to depart for a work event in champaign, IL, requiring a tow and last-minute rental arrangements. The most recent failure occurred at approximately 4:30 a. M. After leaving my music studio, necessitating another tow and a $50 uber ride home. Eleven months ago, kia of lincolnwood replaced the knock sensor under a one-year recall warranty. Despite this, the engine issues persisted. On January 9, 2026, I brought the vehicle to kia of lincolnwood for the third major engine-related failure. It has now been in the shop for nearly six weeks with no meaningful updates on diagnosis, repair timeline, or resolution. I have called the dealership at least ten times seeking callbacks from my assigned service advisor (max) or any team member. In each instance, I was either hung up on, placed on hold for over an hour, or promised a return call that never came. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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My 2011 kia sorrento caught fire while parked in my garage. Kia is saying it's not due to any recall they have and that it was an electrical fire store behind the steering wheel and they're refusing to take any responsibility financially for it or otherwise due to it being through previous owners and an older vehicle.

Upon starting the vehicle, it flashed several warning lights that were not on the day before. Including popping codes up on the infotainment system and urging me to schedule a service with kia. Upon looking up the codes it states hvac issue, when calling to dealership to schedule a service for it (while it is still barely under warranty) they let me know it might not be covered. That’s when I found out there is a recall only for certain VIN #’s for the exact same issue. My car won’t even drive because the electrical system is being affected. Windshield wipers going crazy, lights not working, ac/heat not working, the emergency braking system braking out of nowhere, the lane departure pulling the wheel while driving without cause. I don’t even feel safe driving the vehicle anymore. Kia needs to have a recall on this that alerts the vehicles owners because I had no clue that there was a potential fire hazard due to faulty wiring.

My reverse camera bracket broke off leading to the camera dangling on the license plate and unusable for rear backup safety.

My key fob doesn’t register even while in car, my battery drains daily has to recieve jump off every otha day if not daily, door open indicator shows open on all doors even when closed, car locks won’t disengage automatically but your system shows no recalls something’s wrong with it.

My 2008 kia Sorento parked inside a garage for 2 days, not running, not idling, without the key in the ignition, all of a sudden cut fire by itself, consuming the entire engine compartment and part of the front seat, and also caused substantial damage to the the garage. Filed a claim with kia which denied responsibilities. The incident occurred in December 26, 2025, and was waiting for kia decision before further action.

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To whom it may concern, I had a horrible experience with my 2020 kia Sorento and I can't seem to get anyone to respond to me. This very upsetting. My VIN number is [xxx] , my vehicle only had 75,000 miles on it. I kept up with all maintenance, oil changes, checking oil on a regular basis, checking all fluids, including antifreeze, brake fluid as well. I was driving on a clear day, no snow, no rain, no traffic, country road. I was going about 35 mph and all of the sudden every light that I could possibly think of came on my dashboard, within 30 seconds of that I heard a very loud pop and smoke barreled in through my vents. Obviously the smoke made it a struggle to breathe and definitely is not good for mine or my children lungs. I immediately pulled into the first driveway I seen. This took 5 seconds from the loud pop and the smoke through the vents, actually not even 5 seconds. I jump out of my car and see a fire under my hood. I immediately run up to the house of the driveway I pulled in. Fortunately, the man of the home, seen what was happening, ran to his garage, got a fire extinguisher and put the fire out. I look under the car. I seen something very shiny lying on the ground, right under where the fire was. It was piston cylinder piece this explains the pop, the fire and nearly every fluid that was in my car now on the ground. Oil, antifreeze and brake fluid were all now spilled in this man's driveway. I called kia and reported the incident, they stated there were no recalls on my vehicle, according to the VIN number. They also stated the year 2020 did not have recalls, like the years leading up to 2019, stopping at 2020 and then resuming at 2021. Elizabeth from kia America corp made promises she didn’t keep by stating they would tow my car to kia dealership and give me a rental. She promised to make it right and was caught lying, she never contacted the dealership. Elizabeth’s phone number [xxx] . Please help me, my kids and I need a vehicle. Information redacted pursuant to the freedom of information act (.

I wanted to add to a previous claim I had already submitted, I found an item that had fallen out of my engine, I don't know if I can submit a picture on here but I will try.

I have placed below what I have sent to kia company.

I was driving 2 minutes away from my house and all of the sudden every warning light on the dashboard came on, billowing smoke started coming through the vents. I immediately pulled in a random driveway, as I was turning I. I heard a loud pop. I shut the car off immediately, jumped out. As I looked at the front of my car, flames were coming from the bottom front. I ran up to the house, the man of the house came out with a fire extinguisher. He put out the flames underneath, asked me to pop the hood, I did so and he put out the flames underneath the hood. As I was waiting for a tow truck, I seen a shiny object at the bottom of the vehicle, I pulled it out. It was a wrist pin from the engine. I also noticed a ton of fluids poured out in the man’s driveway. I had the vehicle towed home and contacted kia and my insurance company. My case was escalated to kia corporate and elizabeth barooni contacted me. She promised to tow my vehicle to the dealership of my choice, get me a rental car, pay any out of cost expenses and repair the vehicle. The vehicle only had 75,000 miles on it. After all her promises, she never contacted me again. I have tried to contact her and a kia number called me, I answered they hung up on me. I called the number back and it was james hope, an employee who works at kia America corporation. They have not returned my call since around christmas. I also contacted geico, my insurance company, they sent out a adjuster, they denied my claim. They stated that all of this was caused by mechanical failure, they put on the claim that kia is known for these issues and they will not cover it. I still remain without a vehicle and kia corporate has completely ignored me after making promises to help.

The contact owns a 2021 kia Sorento. The contact received notification of NHTSA campaign number: 25v649000 (electrical system, visibility); however, the part to do the recall repair was not yet available. The local dealer was called but was unreachable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but the contact was informed that the call could not be transferred to the recall department because the department was undergoing a training session. The contact had not experienced a failure.

On December 16, 2025 at approximately 0830 hrs. Est my wife attempted to start the above vehicle. There was an "odd" odor in the garage by the vehicle at the time. She was unable to start the vehicle, there were not functional lights and no other accessories were functional. I perfomed a test on the battery later in the afternoon using a battery testing probe, it indicated the battery was non-functional. At approximately 1515 hrs. Est I replaced the battery in the above vehicle. Upon replacement of the battery the vehicle was started and run for approximately 3 minutes to ensure all systems checked alright and there was no damage from the loss of the. I then was standing at the back of the vehicle and noted smoke coming from the tail lights and from under the liftgate. I opened the rear liftgate and felt heat and saw smoke. As I was removing the trim from around the vehicle to access the area of origin for the smoke, the rear bumper cover melted and flames were visible where the bumper cover had melted. I used a fire extinguisher to extinguish the visible fire then accessed the area under the bumper to ensure the fire had been fully extinguished. Visible under the bumper was the tow wiring whch was visibly damaged by fire. I reported the fire to kia of muncie from where the vehicle was purchased new in December 2018 and to the kia care line. Pictures of the damage were sent to both. The vehicle had been checked and cleared of all recalls associated with the tow wiring recall.

See all problems of the 2019 Kia Motor Sorento 🔎.

Was driving on dallas north toll way when my vehicle lost acceleration. Had to pull over and engine started smoking and lit a flame under the hood. Car is now at clay cooley kia in irving, TX. Car has been there for over two weeks and I still have no answers or information regarding the plan to fix it. Major dealership delay and all they keep saying is “waiting on a kia engineer to come out but we don't have a date. ”.

The kia connect fuse was confirmed by gerald kia of naperville to cause a parasitic draw that cannot be fixed. The dealership had to remove the fuse after stating that no software update is yet available, and that numerous owners have had the issue. My car has died 7x with less than 7k miles on it and less than a year old. Bought new. They still have not put the fuse back in and kia has refused to issue a recall.

Road debris under normal driving conditions caused a puncture of the inverter radiator resulting in a total loss of coolant in the inverter and battery system. Inspection of the system at a kia dealer confirmed the problem. The first sign of concern was an error displayed on the driver screen stating, "check drive motor cooling system". There is no mention of this error in the owner's manual for the vehicle, though I did find several online discussions surrounding similar issues and warnings. I was driving on the highway at the time, and outside temperature was just under 40 degrees f. The car continued to drive normally for roughly 15 miles while utilizing the gas engine on the highway but eventually began struggling to accelerate or brake when switching to the electrical system after moving to residential streets. There is not a means of turning off the hybrid system. I received further warnings for several various driver assist functions becoming unavailable and the car became difficult to steer. I parked in a parking lot until the car could be towed for evaluation.

The contact owns a 2016 kia Sorento. The contact stated that while driving at 50 mph and depressing the accelerator pedal, the vehicle speed decreased. The contact was able to pull into a parking lot safely. The contact attempted to restart the vehicle, but the vehicle failed to restart as intended. An independent mechanic and a dealer were contacted. The vehicle was towed to the dealer, where it was diagnosed that the engine starter needed to be replaced. The vehicle was then towed to an independent mechanic, where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.

Vehicle: 2025 kia Sorento (leased) VIN: [xxx] mileage at failure: 11,345 incident dates: March 23, April 27, November 28–December 1 type: loss of power / electrical failure / safety hazard complaint description: I am reporting repeated electrical failures and complete loss of power in my 2025 kia Sorento that created unsafe situations for myself and my children. The first failure occurred on March 23, approximately 2½ weeks after leasing the vehicle. The vehicle died without warning and had to be jumped. I brought it to the kia dealership, but service would not perform a diagnostic without an appointment and sent me home with no repair. The second failure occurred on April 27. This time the vehicle was completely dead again. Kia’s service manager retrieved the vehicle from my home, diagnosed a failed battery cell, and replaced the battery. The third failure occurred between November 28 and December 1. The vehicle was again completely inoperable. I attempted to jump the vehicle on multiple days, but it would not hold a charge. I was stranded without transportation. The interior doors and trunk would not unlock because the power locks failed, and my belongings and large business related were inaccessible. Headlights flickered like a strobe light before the vehicle lost power entirely. Kia towed the vehicle from my home on December 1. These repeated electrical failures have resulted in multiple incidents of being stranded, including with my children, and have caused loss of use of the vehicle for several days. The defect is unpredictable and creates a serious safety concern, especially because the vehicle can lose power without warning and I am unable to unlock the doors. This raises a serious safety concern when transporting children. I am requesting that NHTSA document this as a potential electrical system safety defect. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Beginning at approximately 750 miles on a brand-new 2025 kia Sorento hybrid ex, the vehicle experienced a flashing check engine light accompanied by severe shaking while driving, rough idling, loss of power, and loud engine/exhaust noise. The vehicle became difficult and unsafe to operate due to the vibration and reduced drivability. These symptoms appeared suddenly on November 22, less than three weeks after purchase. The vehicle was taken to the dealership on November 24. Their technician retrieved diagnostic codes p0300 (random misfire) and p0304 (cylinder #4 misfire) and identified a failed ignition coil on cylinder #4. The coil was replaced, and the dealership reported the issue resolved. However, less than 24 hours later, with the vehicle still under 800 miles, the exact same symptoms reoccurred: heavy shaking while driving, vibration while idling, loss of power, and unstable engine operation. This indicates the underlying issue may be more serious than a single coil failure. The problem has been reproduced and confirmed by the dealership, and the vehicle is currently back in their possession for further inspection. A loaner vehicle was issued because the vehicle was not safe to drive. The sudden shaking, engine misfire, and loss of power created a significant safety risk, especially if this failure were to occur at highway speeds or while turning across traffic. Given the extremely low mileage and recurrence immediately after repair, this may indicate a broader defect affecting engine performance or ignition components in this model. The vehicle remains available for inspection by NHTSA, the manufacturer, or investigators.

Car has sensor issues. It ran into pole and median after defective collision assist said sensor was blocked. Has emission leak. Second vehicle I had with that and they wont cover under warranty. Kia refuses to by back a car do not feel safe driving. They refuse to fix things under warranty. The refuse to do anything about sensors, says its the safety features and they cannot remove them. Only offered me 19k for car. Why would I be upside down for a car that was sold to me with safety features issues. .

See all problems of the 2024 Kia Motor Sorento 🔎.

Vehicle: 2016 kia Sorento, VIN [xxx] incident date: November 13, 2025 incident location: durham, nc (3828 guess rd) cause of loss: engine fire, confirmed by durham fire department report (incident #253663) as "originated from under the hood. " technical narrative & symptoms (critical for liability): I am filing this complaint to report a catastrophic vehicle fire that I believe is directly linked to multiple acknowledged manufacturing defects that create a fire risk in kia vehicles. Abs/traction control light warning (direct fire risk symptom): immediately prior to the loss, the abs and traction control warning lights were constantly illuminated. This is a known precursor symptom for the defective hydraulic electronic control unit (hecu) or abs module short-circuit, which has been cited in numerous kia fire recalls (e. G. , NHTSA 20v019, 20v519). The fire's origin under the hood is consistent with this component failure. Prior engine failures (systemic defect history): this vehicle has a history of catastrophic manufacturing defects: the engine assembly was replaced in 2023 due to the known theta ii rod bearing failure. The knock sensor was replaced in September 2025 as part of the ksds product improvement campaign, demonstrating the vehicle was still under active service for critical engine monitoring defects just weeks before the fire. Potential tow hitch wiring fire risk: the vehicle was fully engulfed, but the fire may also be linked to the defect cited in NHTSA recall 22v703 (tow hitch wiring harness short circuit, which also poses a fire risk). I require a full investigation into this defect leading to compensation for the total loss of the vehicle and consequential damages. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

My vehicle has been slow to start and I have had all other issues come on on my vehicle as far as lights as far as the forward collision warning light has came on and the check driver attention warning light has come on as well while I’m running my hvac past the level 2. I have also had my battery tested and that has tested fine. I have had my alternator tested and the first time it came back good the second time it came back failed and the third time it came back good.