Engine And Engine Cooling Problems of Kia Motor Sorento - part 2

The contact owns a 2018 kia Sorento. The contact stated that while driving 50 mph and depressing the accelerator pedal, the vehicle failed to respond as needed. There was smoke coming from the rear of the vehicle. The contact exited the freeway and waited for aaa to tow the vehicle to the residence. The vehicle was towed to an independent mechanic, and the contact was informed that the oil pan switch needed to be replaced. The oil pan switch was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and asked the contact if the vehicle had regular oil changes. The contact was then informed that there was an oil leak underneath the vehicle. The approximate failure mileage was 118,000.

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Vehicle flashes auto start stop icon on the dashboard, which is not commonplace. When this occurs, the vehicle can not accelerate when the accelerator is actuated. The vehicle can not accelerate past 40mph and the rpm is sporadic. This happens randomly and can not be diagnosed by the dealership. Multiple dealerships have tried and none can duplicate this issue. This is a severe safety concern and seems to be common all over multiple forums.

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I am a working parent filing a formal complaint against kia America and classic kia of carrollton for non-compliance with the theta ii class action settlement mandates. My vehicle experienced a qualifying engine failure and is currently held at the dealership. The dealership is actively refusing to provide a mandatory free loaner vehicle and is delaying the 5-minute diagnostic scan. Kia corporate is refusing to authorize an alternative direct-bill rental line without the scan. This corporate bottleneck has left a working parent and a school-aged child completely stranded, threatening my employment. The manufacturer is violating a court-ordered settlement. I am in need of a vehicle and its unacceptable to expect me to pay out of pocket which I cannot afford, for a defect caused by the manufacture, not the customer.

My kids and I were driving when my engine started making a loud noise. I pulled over and turned it off for a few minutes then I turned it back on. It worked for another mile or so then started making the noise again and died while I was driving at about 55-60 miles an hr. I was able to pull over, put it in park and turned the key off. . . . It wouldn't turn back on and the check engine light came on. When I had someone check it out for me it was about 4 quarts low on oil (it never gave me a warning about the oil and the oil light never came on) and the check engine code was p0024. Oil was added and the camshaft position sensor has been replaced. It starts now but it won't stay on and when it is on it makes a loud screeching sound that isn't coming from the serpentine belt and a loud knocking sound.

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We bought this car new on xxx. On xxx as my family and I were returning from a vacation, re-entering the interstate, the gas engine on the Sorento hybrid would not start. There was no warning or error message. I put the pedal to the floor and it would not pick up speed as we entered xxx. I tried switching the drive mode to sport, then to Smart. Nothing worked. The fastest I could get the car going was about 50mph for a few seconds, then it slowed to 40 mph as traffic was bearing down on us, starting with an 18 wheeler truck that I could see in my rearview mirror. I had to put my emergency blinkers on and drive on the little bit of shoulder that there was on a bridge, and pull off onto the shoulder as fast as I could. The interstate was loaded with traffic today, going 75 mph. It was only fortunate that there was a break when the car rolled onto the interstate at about 40 mph. This car almost caused a wreck which could have killed me and my whole family, including my [xxx] daughter. If there hadn't been enough of a shoulder for me to get mostly off the road, the thick traffic going 75mph would have all had to slow to 40mph, without anyone plowing into the car in front of them. As it was, trucks were flying past me one foot from the side of my car going 75 mph. If one of them was off a little, my whole family could be dead or in the hospital now. After I turned the car off, and then on again, the gas engine started operating as normal. We got home, albeit with a flat from driving through the trash on the shoulder. I have now taken the car to two dealers and they could not repeat the problem. I told kia I didn't trust the car any more and that if they couldn't fix it, I wanted my money back. They told me yesterday that they will not do a buyback. And they've been claiming for weeks that they plan to have an engineer look at it. All the while, we don't have a car. It has been sitting at the dealer because it is unsafe. Information redacted pursuant to the freedom of information act (foia), 5 u.

My 2020 kia Sorento stalled and shut off while driving and eventually stopped working completely, requiring it to be towed to a kia dealership. The dealership first replaced the starter and then the high-pressure fuel pump, but the vehicle still would not operate. After further diagnosis, I was informed that the timing chain had failed/broken and the engine needed to be replaced, with a new engine quoted at approximately $12,000. I am concerned that this type of sudden engine failure and shutdown could create a serious safety hazard, especially if it occurs while driving in traffic or at highway speeds. I am requesting that NHTSA document and review this incident for similar failures involving 2020 kia Sorento vehicles.

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I am filing this complaint regarding a sudden and unexpected engine failure in my 2012 kia Sorento lx equipped with the 2. 4l theta ii engine. Vehicle information: year: 2012 make/model: kia Sorento lx engine: 2. 4l theta ii VIN: [xxx] while driving, my vehicle experienced a sudden engine failure and lost power, leaving the vehicle inoperable. This occurred without warning. The vehicle received routine maintenance, including regular oil changes, and the failure was not due to intentional neglect or misuse. I am concerned because this vehicle is equipped with the kia theta ii 2. 4l engine family, which has been associated with previous recalls, investigations, settlements, and numerous consumer complaints involving engine seizure, premature failure, stalling, and safety concerns. I understand my specific VIN may not currently fall within an active recall; however, my vehicle has experienced the same type of catastrophic engine failure reported by other kia owners with similar engines. I am concerned that vehicles outside current recall VIN ranges may still be experiencing the same defect. An unexpected engine failure while driving creates a serious safety concern due to the potential for sudden loss of power and increased risk to occupants. I am requesting that NHTSA review whether additional 2012 kia Sorento vehicles equipped with the 2. 4l theta ii engine may be affected and whether kia's current recall population adequately addresses the known engine failure concerns. I have also contacted kia requesting that they review my vehicle, authorize a no-cost diagnostic evaluation, and determine whether the engine failure is related to known theta ii engine defects. [xxx] [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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"the vehicle has twice suffered a sudden, catastrophic loss of motive power at highway speeds (approx. 70 mph) on the interstate, forcing the driver to coast across active traffic to the shoulder without engine pull. The engine revs freely in 'drive' but the transmission fails to engage any gears. No dashboard warning lights, check engine lights, or diagnostic trouble codes are triggered during or after the failure. The failure resets temporarily only after cycling the ignition key off and on. The vehicle previously had safety recall sc250 (8-speed electric oil pump) performed by an authorized dealer, but the software flash completely failed to prevent this catastrophic hydraulic/electronic failure mode or provide the federally mandated dashboard warning countdown. The vehicle is entirely unsafe to drive,.

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While I was driving, my 3. 3 v6 engine on my 2016 kia Sorento seized up with no warning. There is no visible oil on the dip stick, although I have changed my oil routinely. There has never been visible oil outside of the engine or on the ground. I never had any warning light come on. I believe the engine burns an extreme amount of oil, which is putting people in a dangerous situation and financial hardship.

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Ac stopped, engine began to struggle, engine light came on and engine over heated. Pulled off highway to be towed. Dealer found metal in oil and suggested possible manufacturer defect issue.

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2015 kia Sorento v6 engine failed and seized. VIN was not included in kia extended warranty offered for this year and engine.

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I am filing this complaint regarding my 2021 kia Sorento, which has suffered a transmission failure. The transmission slips, shifts harshly, hesitates during acceleration, loses power unexpectedly, and has become unsafe to drive. This defect has put my safety and the safety of others at risk. On several occasions the vehicle failed to respond properly when accelerating, including while entering highways and driving in traffic. The hesitation and sudden loss of power created fear and anxiety because I could not trust the vehicle to operate as expected. The problem has been reproduced and confirmed by a repair facility, and the symptoms are consistent with a transmission torque converter clutch failure. I also contacted kia and provided the vehicle information. Kia informed me that they would not repair the vehicle because it has exceeded 100,000 miles and that the recall or warranty extension had expired. However, my vehicle is experiencing the same transmission-related symptoms reported by many other kia owners. I never received any recall notification because I purchased the vehicle from a dealership as the second owner. Had I been properly notified, I would have taken the vehicle in for inspection much earlier or would never have purchased the dangerous vehicle in the first place. It is extremely frustrating and costly to be denied assistance solely because of mileage when the failure appears to be related to a known transmission defect. Before the failure, the check engine light illuminated and then went away even though the issue did not. Prior to that warning, the vehicle had already shown delayed shifting, slipping, hesitation, rough gear changes, and loss of power, which became progressively worse. I reported this to kia on a previous service visit to romeo kia in lake katrine, NY and was told they did not find anything wrong. This situation has caused significant emotional stress and anxiety. I am requesting a full review and a fair resolution from kia. Thank.

On Saturday the 18th of July, the car was fine, on Sunday 07/19/2026 got ready to take car to regular scheduled oil change and it was making a blown engine noise, the rod had failed, safety issues where the people at oil change could have had a rod thrown out the bottom of the engine, or my car could have failed in the middle of the road causing an accident. No warning signs, no limp mode, no engine light, no noted metal in oil on previous oil changes. Inspected at kia, does not meet any recall warranties, however service manager at west hills kia stated this is in an internal engine failure and should not have happened with our service records and care of vehicle.

I am filing an official safety complaint against the manufacturer for refusing to perform federally mandated safety recall repairs on my vehicle. My vehicle is impacted by critical safety recalls involving high-severity fire risks, specifically the hydraulic electronic control unit (hecu) electrical short circuit risk. Corporate customer care and my local authorized dealership have officially refused to schedule or perform these safety recall repairs. The representatives explicitly stated that my vehicle is denied service because I purchased it used from a third-party private owner, and because I do not possess complete historical maintenance records. The manufacturer is conflating civil class-action lawsuit requirements with federally mandated safety recalls. Under the national traffic and motor vehicle safety act, a manufacturer cannot legally condition or deny an active, free safety recall repair based on a vehicle's third-party purchase history or maintenance records. Due to poorly trained employees at both the dealership and customer care offices, I have faced constant misinformation that has wasted an immense amount of my time. Because this non-compliance has caused a severe safety hazard to drag on for an extended period, I am also requesting that a loaner vehicle be provided immediately until this vehicle is made safe to drive. The manufacturer has logged these denials and communications under an active corporate file, which I can provide directly to investigators upon request. I request that the NHTSA investigate this non-compliance and instruct the manufacturer to immediately authorize the local service center to perform all open fire safety recall remedies without cost or penalty.

Spontaneous fire under hood. Nothing was malfunctuoing, no warning lights. All fluids were good, no temp issues. Parked to to run inside to use rr, was paged and came out car is on fire.

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I have a 2023 kia Sorento with approx 60k, purchased new from new pot richey kia. Approx 7 days ago, while driving home from dropping my son at school, my transmission system error warning came on as well as my check engine light. My rpm's would increased without corresponding acceleration, which meant my transmission, was slipping. I was also experiencing jerking during shifting. In addition to that, my car would hesitate before moving. And I would also experience a slight vibrations at low speeds. All of this would make me feel unsafe when driving my car.

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On xxx im driving my 2021 kia Sorento sx it stalled while driving in the mist of traffic engine light comes on and I had my car towed contacted kia of bowie they are giving me a hassle contacted them because this is a safety issue from the beginning I have mentioned gas smell coming from the oil dipstick now the car has say and the gas has evaperated and they are saying no gas smell contacted corporate and istill have no results. This is a serious issue and I am being mishandled and treated as if this is not a severe safety hazard and needs to be addressed by kia I am asking for assistance please in serious safety matter.

Car stalled July 14th car has been at kia of bowie and they are stalling g me and dont want to do the sarter recal and are asking me for $550 for a diagnostic that I should not pay for do to this safety recall ive been telling them from the start that there was a very strong gas smell coming from theoil dipstick and they have been avoiding it till yesterday now the gas has evaperated and they are asking g me to pay $550 for the leak down test.

I took my 2016 kia Sorento to the dealership for an emissions service update as a result of a service bulliten (sc340) after recieving the car back, the transmission acts unpredictably and the throttle is erratic. This happens when started cold and continues until the engine reaches temperature. It did not do this previous to the update. It is a safetey hazard and almost caused a collision. The throttle response was sluggish, it hunted for gears and as a result I was unable to safely merge into traffic endangering myself and other drivers.

On or about xxx, my kia Sorento lx fwd auto 2. 4-liter engine with an approximate mileage of 36,000, began having drivability problems, none of which occurred before that date. On xxx the vehicle was serviced at ourisman chantilly kia (va051) for a voluntary emissions service campaign (sc340) theta ii 2. 4l gdi ecm s/w upgrade. Records reflect that it was a theta ii emissions logic improvement 250a21r1 0. 3 m/h. This was a voluntary campaign from kia America, inc. , [xxx]. Failure to have this performed, as cited from the kia corporate headquarters, could nullify warranty/warranties. What ensued was a vehicle that stalled, seized, hesitated, and/or jolted at low speeds that had the potential to cause severe injury or accident. Uncontrolled rough accelerating and seizing is a serious complaint, and the causation can be linked to the dealership performing the voluntary recall where the vehicle was purchased on March 15, 2015, in [xxx]. Further, this vehicle has a full and complete record of all repairs and symptoms, which includes, and is not limited to, maintenance, service campaign, service action, recall, and product improvement. This vehicle, included in a class of vehicles with a history of potential engine failures, has a lifetime engine warranty extension coverage included in pi1802 y/z engine r&r warranty bulletin 2020-26 and pi1802w/x warranty bulletin 2018-10. Therefore, when the records were reviewed for the initial voluntary emission service campaign recall code sc234 completed in 2022, along with my former NHTSA complaint number xxx submitted electronically, an apparent history of obfuscation relating to material safety concerns emerges. Kia America, inc. Sold this kia as a five-star safety rated vehicle. It now makes me feel uneasy with its defective drivability. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I was driving to work on the interstate and my car went into limp mode almost causing me to get hit at those speeds. I sent it to my mechanic but was told about the theta2 lawsuit so I had it towed to kia. Was charged $300 and it wasn’t even diagnosed or looked at due to missing oil change receipts. I have since contacted bbb and kia headquarters to just be told it’s not covered due to missing receipts of oil changes. Even though it’s a known issue with the gdi engine. Was faulty due to metal left in the drive train after assembly. I have a car that I still owe $4,000 for still making payments and I can’t use the car. I just want it fixed?.

Just bought this from a private seller last week and was driving to work. The engine suddenly caught fire and the car essentially exploded and melted.

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In early July, my vehicle's check engine light turned on. I took it to a reputable local mechanic in sachse, texas, who had the vehicle for approximately two weeks. He was unable to determine the cause of the issue but informed me that there was an existing recall and that the dealership should be able to address the problem at no cost to me. I then took the vehicle to the kia dealership. The dealership informed me that there was an extended warranty for the engine and that if their diagnosis determined that the issue was covered under the warranty extension, they would repair it. This is what they texted tech performed compression test 1 . 205psi, 2. 220psi, 3. 260psi, 4. 255psi all cylinders have excessive reading for dry compression test. Tech performed leak down test on all cylinders 1. 21% leak down coming from exhaust side, 2. 61% leak down coming from exhaust side, 3. 10% normal, 4. 10% normal. Air leakage from exhaust system defective exhaust valves. Tech performed cooling system pressure test for 20 minutes with no pressure loss. Ruling out head gasket. Tech evaluated intake/exhaust cvvt current and setpoints. Tech determined timing is jumping from back pressure of clogged catalyst converter. Recommending replacing engine due to mileage and exhaust manifold. The dealership's recommended solution was to replace the entire engine. Currently, there is a recall concerning 2017 kia Sorentos involving engine crankshaft issues. See NHTSA recall no. 17v586000. I contacted the manufacturer, and they stated that they do not believe my vehicle is covered by the recall. However, I believe the issues identified with my vehicle may be related to the same underlying engine problems addressed by the recall, and I am concerned that the manufacturer is denying coverage rather than properly addressing the issue under the applicable recall or warranty. My engine is experiencing issues that appear similar to those described in the current NHTSA.

The contact owns a 2019 kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power and failed to properly accelerate. The vehicle was slowly driven to the residence and stalled in the driveway. After restarting the vehicle, the engine immediately shut off. There were no warning lights illuminated. The vehicle was later towed to the local mechanic, who confirmed that the engine had failed. The vehicle was later towed to the local dealer, who diagnosed that the engine had failed and needed to be replaced. The cause of the engine failure was unknown. The vehicle was not yet repaired. While purchasing the vehicle, the contact was advised to constantly monitor the engine oil due to a known oil consumption issue. The manufacturer was notified of the failure and informed the contact that the vehicle was included in the extended warranty program. The failure mileage was 125,202.

On xxx, the 2. 4l theta ii gdi engine on our 2014 kia Sorento (current mileage: 160,000) catastrophically seized without warning while my [xxx] was driving at interstate speeds at night. This caused an immediate and sudden loss of power, power steering, and braking assist, creating an extreme traffic hazard. No one was injured and the driver was able to safely coast to the shoulder, but it created a highly dangerous situation on a busy interstate. We had the vehicle towed to an independent mechanic who pulled the starter and confirmed a total mechanical engine seizure. The vehicle was then towed to a kia dealership. This vehicle has suffered from the well-documented theta ii factory manufacturing flaw where debris destroys the connecting rod bearings, leading to high oil consumption and sudden highway seizure. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

On xxx, the oil warning light was illuminated in our 2017 kia Sorento sxl and that the vehicle was leaking oil. We brought the vehicle to an independent repair facility (tire kingdom, cairo, NY) for diagnosis on xxx. The repair facility provided an oral assessment with photographs indicating a suspected rear main seal leak. The engine was dry on the top but excessively wet between the engine and transmission, consistent with a significant oil leak in that area. We were advised that the vehicle could be driven in short intervals of approximately 25 minutes, provided that oil levels were closely monitored and topped off as needed. On xxx, we began driving the vehicle to transport our daughter to a train station 25 minutes away. Halfway through the trip, the vehicle began producing a metallic noise from the engine compartment. We immediately pulled over safely and turned off the engine. After stopping, we discussed next steps and then attempted to restart the vehicle. The engine started but immediately produced a severe mechanical rattling noise. It was shut off within approximately one second of startup. The vehicle was not driven further. The vehicle was then towed to romeo kia in [xxx]. Kia performed a diagnostic assessment and determined that the engine required complete replacement, with an estimated repair cost of approximately $10,000. This vehicle previously had a remanufactured engine installed in 2023 following a prior catastrophic engine failure. Between installations, the vehicle was maintained in normal service and was not overdue for scheduled oil changes at the time of this incident (27 days to go). At no point prior to the failure event was there clear indication of immediate catastrophic engine failure beyond the initial oil warning and leak condition. The failure progressed from a diagnosed external oil leak to immediate mechanical failure upon restart, requiring towing and full engine replacement. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Car losing power.

(transmission and motor) I had taken my car to the dealership on xxx for recalls and all the signal were fine before going there. They took my car back to do the recalls and my son and I waited . Once they were done we left closer to closing time is noticed there was a burn mark on my dash board that wasn’t there before the recalls. Going forward on the way home. We were waved down by a man stating that my signal and brake light weren’t working . So that next day we took my car back to the dealership to see what happen, why all the sudden different alerts were coming up. They had the same mechanic relook at the car and a when finish 31/2 hour latter was told I needed a new transmission, costing $7384. 94 which I don’t have . They charge me $179. 00 just to confirm what they said about needing a new transmission. I was devastated and confused why I wasn’t told that the day before. So a few days later I took it to another machanic to see if the could see why the lights weren’t working and he ended up putting new bulbs in and got them working but also he put it in a diagnosis machine 2 of them and couldn’t get a reading at all and said I should take it back to find out why he couldn’t get a reading. I was so frustrated at that point I just was upset! I then had a friend of the family mechanic look at it and he said it wasn’t the transmission it was a knock sensor that I needed so I ordered it. When I called him to install the knock sensor he was too busy to do it and it had already been a whole month of waiting so I reached out to a place in cumberland ri to see if he could install the knock sensor had it towed there and he kept it for three days and said it was a transmission computer and he tried two of them and neither of them worked and charged me $150 for that I was humiliated and crying , I went there to have my car towed home seen him while waiting for the tow truck to come he said I needed a new transmission and now a motor, crying again. Information redacted pursuant to the freedom of information act (foia).

Bought car from carmax. Engine knock sensor went bad and engine is knocking. Kia states engine is not origional and was taken from a junk yard, both kia and carmax are refusing to fix eventhough I am doing payments and it is a known kia issue for this car. Kia charged me 350$ to run test and cleared the light but informed me my engine is going to blow. Carmax is refusing to do anything but still wants us to pay the 9k we owe on the car eventhough its broke.

My 2019 kia Sorento suddenly began making loud knocking noises from the engine and immediately lost all acceleration while I was driving with my children in the car. The vehicle would not respond when pressing the gas, and the check engine light came on. This created a terrifying situation because I had no power to merge or move out of traffic, and I had my [xxx], [xxx] and [xxx] children with me. The engine now knocks severely and has almost no power at all. The oil level is full, so this is not due to low oil or lack of maintenance. This appears to be a sudden internal engine failure consistent with known kia engine defects involving rod bearings, timing issues, and loss of compression. I am reporting this because the vehicle is unsafe to drive and put my children at risk. Kia is refusing to cover the engine failure even though this matches the same symptoms seen in other kia engine recalls. I am extremely concerned that this defect could have caused an accident or left us stranded in a dangerous situation. I need this investigated as a serious safety issue. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Previous warranty repair for a failed fuel injector (ro #1103175) resulted in severe gasoline dilution of the engine oil. The vehicle now vents raw fuel vapors into the cabin (fire hazard) and hesitates/jerks when braking at stoplights (stall/crash hazard). Kia corporate has refused to communicate for over two weeks while the dealer holds the car.

Took 2016 kia Sorento April 22nd to kia services eastgate batavia OH 45103 to have all recalls fixed, few weeks later engine blew, kia services replaced engine then had to replace my battery because they had to for a month and my good battery was now a total loss, replaced my battery then my car started jerking and won't start unless in neutral, now they say my inhibitor switch needs replaced when I never had any issues in the past with shifting and they wont fix it because they claim its not their fault.

Hello. I just started smelling gas fumes when my car has been running. I see no drips , etc. It happens everytime I drive it to the point where someone pointed it out to me. I had a new engine put in by kia for my old engine "going to sleep" about 4 years ago. I have been told that this is a on going problem with the model I have. I want to know what I should do at this point. Im [xxx] and [xxx] so I dont have the money to take it all over the place if this engine issue is covered. Could you please let me know and how to proceed? [xxx] [xxx] cell [xxx] thank you for any help ps. . . . You should have record of kia replacing the engine on file??? is this a warranty issue since I do have a newer engine? information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

My wife and I were driving when I tried to stop and the brakes failed. Within seconds the vehicle caught fire in the engine compartment. I had to slam the transmission into park cause the doors would not open. When my wife tried to escape out the passenger side the flames came into the cabin towards her. I then opened my door and then had to help my wife escape out the driver's side door. Within minutes the car was engulfed in flames. The fire department arrived and it took a while to extinguish. The vehicle is totaled.

The contact owns a 2016 kia Sorento. The contact stated that after the vehicle was parked and turned off for approximately an hour, the vehicle was restarted and there was a knocking sound coming from the engine compartment. The contact continued driving and the knocking sound increasing in volume and frequency. There were no warning lights illuminated. The vehicle was taken to a certified mechanic and was diagnosed with engine failure. The contact was informed that the engine needed to be repaired. The mechanic referred the contact to the dealer for assistance. The vehicle was taken to the dealer and the contact was informed that since the vehicle was not repaired under NHTSA campaign number: 22v703000 (trailer hitches); the dealer was unable to repair the engine ffailure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,000.