Engine Cooling System Problems of Kia Motor Sorento - part 1

The contact owns a 2017 kia Sorento. The contact stated that while her husband was driving 65 mph, the contact heard a thumping sound coming from the engine. No warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired; however, the engine had been replaced one time before. The contact related the failure NHTSA campaign number: 25v099000( engine and engine cooling ); however, the VIN was not included in the recall. The manufacturer was notified of the failure by the ag office. The manufacturer denied the claim and refused to repair the vehicle. The failure mileage was 243,000.

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The contact owns a 2014 kia Sorento. The contact stated 35 mph the contact heard knocking noising from the vehicle, the contact felt an explosion coming from under the vehicle and a black cloud came from under the vehicle and no warning light illuminated. The contact was able to pull over and examined the vehicle and saw apart of piston coming out the vehicle. The vehicle was towed to the dealer, and they stated that the vehicle needed a new engine. The vehicle was not repaired. The manufacturer was contacted, and they stated that the vehicle was not under the recall NHTSA campaign number: 17v224000 (engine and engine cooling). The failure mileage 111,000.

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The contact's wife owns a 2014 kia Sorento. The contact stated that while his wife was at a complete stop, the vehicle stalled upon depression of the accelerator pedal as the check engine light appeared on the instrument panel. The contact also stated that an abnormal, knocking noise began to emit from the vehicle during the failure. His wife and daughter were able to push the vehicle into an abandoned parking lot and was towed to an independent mechanic. The mechanic discovered that the vehicle was placed under NHTSA campaign number: 17v224000 (engine and engine cooling). The vehicle was then towed to the dealer where it remained in their possession and had yet to be serviced. The contact notified the manufacturer and was informed that the recall would not be honored. The vehicle had yet to be repaired. The failure mileage was approximately 166,000.

The contact owns a 2012 kia Sorento. The contact stated that while at driving approximately 45 mph, the contact noticed that the check engine oil light illuminated. The contact heard some knocking sounds coming from the engine. The contact drove to her residence and refilled the engine oil reservoir with approximately three quarts of oil. The contact said that all of the oil had leaked out and puddled on the driveway the following day. The contact had the vehicle towed to an independent mechanic. The failure was diagnosed and it was determined that the oil pressure switch had to be replaced. The vehicle was repaired. The contact reported that the vehicle is still leaking oil. The manufacturer had been informed of the failure. The failure mileage was approximately 210,000.

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The contact owns a 2012 kia Sorento. The contact stated while driving 40 mph and passing another vehicle and abnormal noise. The contact stated no warning light was illuminated. The contact was able to side of the road. The vehicle was not drivable. The contact towed the vehicle to independent mechanic and was informed the piston was needing to be replaced. The vehicle was not repaired. The contact towed the vehicle to another independent and was also informed the piston was needing to be replaced. The vehicle was not repaired. The vehicle was not diagnosed or repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA campaign number: 17v224000 (engine and engine cooling) , however the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 165,000.

Tl- the contact owns a 2013 kia Sorento. The contact stated that while at a stop light flames were suddenly present coming from engine compartment of the vehicle. The fire department was called to the scene and extinguished the flames and file a fire report. During the incident the vehicle was destroyed. The cause of the fire was not determined. The manufacturer and local dealer jim shorkey kia located at 1050 pittsburgh rd, union town, PA 15401 were notified of the failure. The contact indicated that the engine was previously replaced under the NHTSA recall campaign number 17v224000(engine and engine cooling). The failure mileage was 150,000. Jft ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#.

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Tl- the contact's friend owns a 2016 kia Sorento. The contact stated that while his friend was driving at various speeds, the vehicle would stutter intermittently without warning. The contact had stated that the check engine had illuminated on the vehicle. The vehicle had been diagnosed with an engine misfire by an independent mechanic and was informed that the engine would need to be replaced. The manufacturer was notified about the failure and was referred to a local dealer to have the vehicle inspected . Upon investigation, the contact linked NHTSA campaign number: 17v224000 (engine and engine cooling) with his friend's failure. The contact's friend had spoken with a dealer (dealer unknown) who informed her that there had been a recall(recall unknown) placed on other year make and model vehicle's; however, her vehicle was not included in any recall. The vehicle had not been repaired. The failure mileage was approximately 95,000. Jo.

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Tl the contact owns a 2012 kia Sorento. While the contact's nephew was driving approximately 50 mph, the engine seized without warning. The contact was unable to restart the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the engine seized and needed to be replaced. A dealer was not contacted. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 17v224000 (engine and engine cooling). The manufacturer was informed of the failure. The approximate failure mileage was 115,000.

Tl the contact owns a 2013 kia Sorento. While exiting a highway, the brake pedal traveled to the floorboard when it was depressed and became stuck. The contact pulled the vehicle over to the side of the road as it lost electrical power. The vehicle finally stopped and the emergency brake was applied. The vehicle was unable to restart and was towed to an independent mechanic. The mechanic diagnosed that the engine seized and a new engine was needed. The vehicle was included in NHTSA campaign number: 17v240000 (engine and engine cooling), but the contact did not receive a notification. The contact also stated that he took the vehicle to the kia store (5325 preston hwy, louisville, ky 40213, (866) 627-6887) to have the gear shifter replaced per NHTSA campaign number: 15v626000 (power train). The failure mileage was 79,000.

Tl the contact owns a 2014 kia Sorento. While driving 60 mph, the vehicle failed to accelerate, lost power, and the check engine indicator illuminated. The vehicle was towed to kia of macon (3931 river place dr, macon, GA 31210, (478) 757-0077) where it was diagnosed that the engine needed to be replaced. The vehicle was repaired per NHTSA campaign number: 17v224000 (engine and engine cooling) on February 15, 2019. The manufacturer was not contacted. On a separate occasion, while driving 30 mph, the contact was alerted by other motorists that her vehicle was on fire. There were no warning indicators illuminated. There were no injuries. A police report was filed. The air bags did not deploy. The vehicle was towed to an independent tow lot. The contact called ed voyles kia of chamblee (5647 peachtree industrial blvd, chamblee, GA 30341, 770- 232-6247). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 62,437.

Tl the contact owns a 2017 kia Sorento. The contact stated that the engine assembly failed. The vehicle was to be serviced by vandevere kia (328 w market st, akron, OH 44303, 330-253-6137) for a product improvement campaign to update the ecu with a knock sensor detection alert. The alert would notify the vehicle owner when there may be a limp mode condition that could prevent the vehicle from exceeding 25 mph. The contact was concerned that the interim feature may only alert the driver and was not a permanent remedy. The manufacturer was notified. The manufacturer was notified of the failure. The vehicle was included in the product improvement campaign, but was excluded from NHTSA campaign number: 17v586000 (engine and engine cooling). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was not available.

The contact owns a 2012 kia Sorento. While driving 70 mph, the steering wheel seized without warning. The brake pedal was depressed, but took an extended amount of time to stop the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the engine seized due to a lack of engine oil. The contact was informed that the engine needed to be repaired or replaced. The vehicle was not repaired. Murray kia (located at 1402 west ridge pike, conshohocken, PA 19428, (610) 279-3020) was informed of the failure. The vehicle was not included in NHTSA campaign number: 17v224000 (engine and engine cooling). The manufacturer was not contacted. The approximate failure mileage was 132,000.

Recall notice for engine and engine cooling recall power train.

Tl-the contact owns a -2013 kia Sorento. The contact stated that while driving at approximately 40 mph, there was evidence of smoke coming from the front of the vehicle. The contact visually inspected the engine compartment of the vehicle but was unsure as to where the smoke originated from. The vehicle was towed to an independent mechanic to be diagnosed, which was still pending. The vehicle was not repaired. Kia of cerritos located at 18201 studebaker rd, cerritos, CA 90703, (562) 860-2424, was contacted and notified of the failure. The vehicle was previously repaired under NHTSA campaign number: 17v224000 (engine and engine cooling). The manufacturer was also contacted and notified of the failure. The approximate failure mileage was 70,000. Ah.

Tl � the contact owns a 2013 kia sorrento. The contact stated that while driving 70 mph and the engine seized with all the warning indicators illuminated. The contact stated that his vehicle exhibited the same symptoms as NHTSA campaign number: 17v224000 (engine and engine cooling). The vehicle was taken to dealer central kia of norwood (105 boston providence hwy, norwood, MA 02062. 781-762-8100) but , the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that his VIN was not part of a recall. The failure mileage was approximately 190,000. Jc.

The contact owns a 2013 kia Sorento. The contact received notification of NHTSA campaign number: 17v224000 ( engine and engine cooling). However, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The kia dealer located in pitre kia of las crusces (575) 524-7721 955 s valley dr, las cruces, nm 88005 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contatc had not exeperienced a failure. (VIN tool confirms the parts not available ). Jw.

Tl the contact owns a 2011 kia Sorento. While driving approximately 40 mph, the engine seized without warning. Cooper kia (5056 commercial dr, yorkville, NY) was contacted, but the vehicle was not diagnosed. The contact referenced NHTSA campaign number: 17v224000 (engine and engine cooling) as a possible solution. The contact was advised that the VIN was not included in the recall. The manufacturer was notified of the failure. The failure mileage was approximately 115,000.

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Tl-the contact owns a 2012 kia Sorento lx. The contact received notification of NHTSA campaign number: 17v224000 (engine and engine cooling). The contact stated that while driving at 45 mph, the vehicle experienced luggin, jerking, and loss of power. The vehicle was taken to the dealer to have the recall remedy repaired, however, aponded the vehicle begin seen for the recall update the software was reset for the engine. The failure occurred multiple times. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,286. Ck.

The contact owns a 2014 kia Sorento. The contact stated that the engine seized while driving 80 mph. The vehicle was towed to a dealer (the kia store, 5325 preston hwy, louisville, ky 40213, (888) 214-1809) where it was diagnosed that the engine assembly needed to be replaced. The contact was not included in NHTSA campaign number: 17v224000 (engine and engine cooling). The manufacturer was notified of the failure and provided no solution other than the dealer replacing the part. In addition, the dealer replaced the ignition switch per an unknown recall. The contact had two keys and the dealer later provided one key, stating that the contact would need to pay for the second key. The failure mileage was not available.

The contact owns a 2012 kia Sorento. While driving on the highway, the motor seized. The vehicle was unable to be driven and was towed to an independent repair shop who indicated that the vehicle needed to be serviced by an authorized dealer. The contact was included in NHTSA campaign numbers: 17v224000 (engine and engine cooling) and 15v626000 (power train), but the contact was unable to receive the remedy and parts for the recall repair. The vehicle was towed to medved kia (11201 w interstate 70 frontage rd n, wheat ridge, CO 80033, (303) 421-0100). The contact was waiting on a response from the manufacturer to provide a remedy for the two recall repairs. The manufacturer stated that they would respond, but the contact had not received the repairs since June of 2016. The approximate failure mileage was 104,000. Parts distribution disconnect.

Just normal driving the reserve radiator tank split at the seem. The car has 60,000 miles on it. It leaked all over in my garage and my two puppies almost licked up the coolant from the floor.

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Fitting that connects hose to radiator snapped in half causing coolant to leak and engine to overheat. Informed by repair shop that this can be temporarily fixed by installing a brass fitting using epoxy but that the only permanent repair is to replace the entire radiator.

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My 2005 Sorento, SUV, begun to shake on the front and later stopped. I had a mechanic check it for the main belt to be off and he said it was more major. The bolt had broken off in the motor. Some cars from kia had already had that complaint. I called the kia headquarters and they said yes, but not a recall for that model doing it. Well it is and I am still paying for something I can't use. ????.

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While driving in the fast lane on the interstate, my 2004 kia Sorento overheated and the engine seized, we were able to coast off the freeway at an exit and pull over safely. Upon inspection, we noticed the coolant reservoir was cracked on the bottom, allowing all the coolant to leak out. After a little research, I found the TSB about this old model coolant reservoir cracking and a new model was out. This damaged tank caused my engine to overheat, seize on the freeway and now has blown the head gasket and warped the aluminum heads. Why wasn't I told that these tanks were a problem, I had my oil changed at the dealership 3 weeks prior and 3 months before that, nobody said anything.

The issue is with 2 kias I bought within the last year. Both automobiles had air conditioner compressors that failed within months of me purchasing it. The first kia I bought was a sedona 2003. The second is a Sorento 2006 I bought November 2009.

I purchased my 03 kia Sorento in 2004 and have had many issues since then. I have had to replace lights from the front to the back numerous times. I've been driving down our remote country road at night and had my headlights go out. My coolant tank cracked and left me stranded on another country road in the snow last year. I later found out it was recalled for that particular defect; after I had it replaced. The lighting issue is my biggest concern right now because of where I live (remote country roads, deer at night, etc) I have to have properly functioning headlights at all times. Now, I am having problems concerning the bearings on it. It makes a horrible screeching noise that is now; almost continuous. It doesn't matter the temperature outside, driving conditions, etc. It has become harder to steer and the power steering fluid is fine. I don't feel safe in this vehicle anymore, and I cannot afford to just go out and buy something new. I just ask that if fault lies with kia; then they should fix it at their expense. . . . Not mine! I have invested way too much time, money and patience thus far and feel it's kia's responsibility to make sure they create a vehicle that functions properly. And when they don't. . . Fix it!!! as for the questions below; was there a fire?. . . Not yet!!! was there property damage?. . . . There probably will be when my bearings go out and the wheels fall off! where there any deaths or injuries?. . . . Dear lord, I pray every time I get in my truck that nothing like that ever happens to me or my son. . . . But; with an unreliable vehicle that has constant electrical and mechanical problem; then who knows. . . .

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No problems before hand to indicate there was a problem until complete power loss with engine failure, within a 50 second span of driving on interstate. This was the only failure , as stated, with this car. Nothing could be done. The coolant reservoir tank was faulty on this model . Informed of this from the dealership and local corporate rep. , after the fact. I was never informed of this faulty part at any time. Even when car serviced. This was a 3 year known faulty part that manufacturer knew about. Car was new when bought. Had a engine warranty of 10/100,000. I only had 5 years and 77,000 on car. Car corporation refuses to honor or deal with replacing engine. Was told the first week twice it would be covered. Local corp. Rep. Then said no to warranty coverage. I have since pay for a new engine out of my own pocket.

My 2004 kia Sorento was in the dealership for diagnostics due to engine misfire. During which phil smith kia technicians gave my cooling system green check that all was ok. Approximately ten miles afterwards the engine suffered failure, headgasket blown. Vehicle was towed to the dealership. Was advised by service manager when they started the vehicle the engine seized. Dealership is refusing to cover under warranty, claiming that the car overheated causing the failure. The even occurred within 5 minutes of the car starting and it never overheated. I have contacted kia consumer and received no assistance. Despite having documentation to support the cooling system was fine, they will not accept the claim. I am forced to pay for charges relating to the engine tear down, approximately $400 before they will release my vehicle back to me. I will then have to take it elsewhere to be repaired.

While returning from our vacation our kia started making at lot of noises in around the airconditioning heating system, the air coming from the vents didn't seem to be warm enough to defog the windows, then the next day when it was warmer it started making a rattling fan noise when the air was turned on. When the system was turned off it didn't make the noise anymore. We arrived home unloaded our gear and then went out again a while later. The fan noise started again and the warning light came on and the power steering didn't work, when the air was turned off everything resumed to normal. We arrived at our friend house and went inside. After several minutes we smelled something burning and went outside to see smoke coming from the engine area. We lifted the hood to investigate where we saw flames coming from the engine. We immediately extinguished the fire and had the vehicle towed the next day. Come to find out several days later that our vehicle was too badly burned to repair the engine. The engine had to be replaced due to a timing belt failure. If this is an ongoing problem it should be mandatory that they should be replaced by whomever owns the vehicle or the dealer if the car has been traded because the next owner would not know any of the previous repairs such was our case. As it stands now there are some interior electrical problems such as the lights an the electronic seats we are hoping for some kind of recall for this problem. There was also a problem with the fan running on after the car was turned off. This was still happening even after the engine had been replaced and we were told earlier that it was a sensor problem which still happened even after the sensor was replaced.

Cooling system failure cause blown engine without any warning.

Overheating , the overflow and filler tank cracking open on the bottom out of sight . Caused me to replace the waterpump and thermostat before being able to find the problem and left myself and family stranded. Took to dealer who found the crack after checking and stated they nationwide they had to replace over a half a million tanks on these vehicles at $200. Plus per job not to mention the cost of created problems from the overheat they are talking about multi millions of loss to consumers .

While driving the Sorento to his girlfriends house my son noticed that the temperature gage was higher than normal. He wasn't to far from town so he called and I told him to get some 50/50 antifreeze to put in the reservoir. He did this and had no more problems until the next day on his way home. His girl lives about 20 miles from us. About halfway home the vehicle just died. Had the vehicle towed to kia dealership and was told that the engine needed to be replaced. No warning lights or gauges identified anything wrong. Was also told that engine was driven while excessively hot. Not because a warning light or gauge told us so! if all of this cost to us is due to a small piece of plastic someone needs to take kia out to the woodshed. "the contact stated that the coolant tank was cracked and all of the coolant leaks out the vehicle. When this occurs, the temperature sensor stops working. While driving 65 mph, the vehicle overheats without the contacts knowledge; therefore, he continues to drive until it fails. The dealer did not want to repair the vehicle because of the engine failure and no recording of prior maintenance. The failure mileage was 67,000.

The contact owns a 2003 kia Sorento. The contact stated that the coolant tank was cracked and all of the coolant leaks out the vehicle. When this occurs, the temperature sensor stops working. While driving 65 mph, the vehicle overheats without the contact's knowledge; therefore, he continues to drive until it fails. The dealer did not want to repair the vehicle because of the engine failure. The failure mileage was 71,000.

I bought my 2004 Sorento new. In may 2008 and at 64,000 miles this year the water pump started leaking. I took it into the local kia dealership and they said it was under a recall and replaced it. They also recommended a timing belt change at that time and I did that too. After I left the dealership and drove into my garage, water was pouring out from underneath the passengers side tire, where the reserve tank was. I turned around took it right back and showed them. They said it wasn't anything they did to bust it, it must of been that way already. I informed them that I know it wasn't that way because I had been pouring tons of water in it until I could get my car in for that appointment since the water pump was leaking and the leaking before was coming from the center of the car, not by the tire. I also informed them, that I knew they busted because they had to put pressure on the water pump line to test it and therefore it was there fought. They still said even though they didn't do it they would go ahead and replace it for free. Why do they not want to own up to it to begin with? if I had not made a scene in front of their other customers they where going to make me pay for it. I have also had the wiper park area burn out. Smoke started coming from my windshield on he inside and now the heated wiper park area is not working. It will need a whole new windshield.

Same thing engine light comes on I pull over tank cracked , engine ruined, kia told me they don't care and won't help. Engine failure due to manufacturer defect car had 110 k on it, but they knew about the tank and the engine concerns, kia should not be allowed to get away with this, $4,000 later I have a car that should never had broken.