Engine Oil/lubrication Sump/tank Drain Plug Problems of Kia Motor Sorento

What component or system failed or malfunctioned, and is it available for inspection upon request? the engine seized due to a missing oil plug how was your safety or the safety of others put at risk? the car shut down on the highway with no indication/dash warning lights that there was an issue prior has the problem been reproduced or confirmed by a dealer or independent service center? dealership informed me that the oil plug was missing and could not explain why the oil indicator light never illuminated has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? yes, dealership denies fault were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? nonee.

See all problems of the 2012 Kia Motor Sorento 🔎.

The contact owns a 2021 kia Sorento. The contact stated while reversing, she noticed a trail of oil on the ground. The contact parked the vehicle. There were no warning lights illuminated. The vehicle was taken to a local pep boys who informed the contact that oil had leaked onto the skid plate. The engine oil was refilled and the contact drove back to her residence. The manufacturer was notified of the failure and assisted the contact with towing the vehicle to the dealer. The dealer diagnosed that the oil drain plug had fallen out causing the oil leak. Additionally, the dealer diagnosed that the lack of engine oil had caused the engine to fail, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but informed the contact that the vehicle would be repaired at her own expense. The failure mileage was approximately 10,394.

See all problems of the 2021 Kia Motor Sorento 🔎.