Engine Cooling System problems of the 2014 Kia Motor Soul

The contact owns a 2014 kia Soul. The contact received notification of NHTSA campaign number: 22v096000 (air bags). The vehicle was taken for the oil change, and the contact was informed that the engine was consuming an excessive amount of engine oil. The oil level was extremely low. The contact was informed that the manifold was cleaned; however, the cause of the excessive oil consumption was not yet determined. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA campaign number: 19v120000 (engine, engine and engine cooling). However, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.

The contact owns a 2014 kia Soul. The contact stated that while driving 30 mph uphill with her daughter and her small dog inside the vehicle, the brake pedal was depressed, but the vehicle stalled and shut off unexpectedly. The contact stated that several minutes later, the vehicle started working as intended; however, a fuel smell remained inside the vehicle. The check engine warning light was illuminated. Neither an independent mechanic nor the dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. There was a fuel odor while attempting to start the vehicle. The vehicle was not repaired. The contact related the failure to NHTSA campaign number: 19v120000 (engine, engine and engine cooling); however, the VIN was not associated with the recall. The manufacturer was notified of the failure and informed the contact that the VIN was not associated with the recall. The failure mileage was 228,041.

The contact owns a 2014 kia Soul. The contact received notifications of NHTSA campaign numbers: 22v096000 (air bags), 15v123000 (vehicle speed control), 17v608000 (steering), and 19v120000 (engine, engine and engine cooling). The contact stated that while driving 60 mph, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle jerked and vibrated abnormally. No warning lights were illuminated. The vehicle idled down to 5 mph. The contact continued to drive; however, the contact had to pull over several times. The contact drove to the mother's residence. The vehicle was towed to the local mechanic, who diagnosed that the catalytic converter was clogged or had melted and damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was informed of the failure and the contact was informed that the vehicle was missing several updates, and the dealer refused to perform the recall repairs. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but denied assistance with the recall repairs. The failure mileage was approximately 67,000.

The contact owns a 2014 kia Soul. The contact stated that while driving at an undisclosed speed, the check engine light illuminated. The contact pulled to the side of the road. When the vehicle was turned off, oil leaked from the vehicle. The contact drove slowly to a business parking lot. The vehicle was towed to the residence and was then towed to the dealer. The vehicle was diagnosed, and the contact was informed that the engine needed to be replaced. The vehicle was not repaired, and the dealer refused to complete the recall repairs. The contact was informed that the manufacturer refused to do the recall repairs and stated that the warranty had expired. The vehicle remained at the dealer unrepaired. The contact was informed that the vehicle needed to be removed from the premises. The manufacturer was made aware of the failure and filed a claim. Afterwards, the contact was informed that NHTSA campaign numbers: 22v096000 (air bags), 17v608000 (steering), 19v120000 (engine, engine and engine cooling), and 15v123000 (vehicle speed control) were associated with the VIN. The failure mileage was approximately 140,000.

The contact owns a 2014 kia Soul. The contact received notifications of NHTSA campaign numbers: 17v608000 (steering), 22v096000 (air bags) and 19v120000 (engine, engine and engine cooling); however, the dealer and manufacturer informed the contact there were no recalls associated with the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while the vehicle was driving at various speeds, stationary, or parked, the check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The independent mechanic diagnosed the vehicle with catalytic converter failure. The vehicle was repaired. The contact stated that three years after the initial repair, the check engine warning light illuminated. The contact attempted to contact the dealer and the manufacturer for the vehicle to be repaired under the recalls; however, the dealer and manufacturer declined to schedule an appointment for the repair. The failure mileage was approximately 110,000. Parts distribution disconnect.

The contact owns a 2014 kia Soul. The contact stated while driving at various speeds, the oil warning light was illuminated. The contact stated that the vehicle consumed oil very quickly. The vehicle was taken to fred beans kia of langhorne (1801 Lincoln hwy, langhorne, PA 19047) where it was diagnosed and the contact was informed that the catalytic converter needed to be replaced. The contact related the failure to NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.

Tl- the contact owns a 2014 kia Soul. The contact stated that their son was driving 65 mph the contact depressed on the accelrator pedal but the vehicle was decreasing in speed. The contact son notice smoke coming from the front hood of the vehicle. The contact son pulled over the side road and then saw oil on the ground and pieces of medal. The vehicle was towed to their residence. The vehicle was later towed to local dealer kia of bradley (1010 tighe dr #4621, bradley, IL 60915) who diagnosed the failure as a medal rod going thru the engine causing a hole in the engine. The contact later found out on their own that the failure was related to a recall that the vehicle is part of NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The contact notified the dealer of the recall but the dealer is claiming the failure was not part of the recall. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown . Vw.

The contact owns a 2014 kia Soul. The contact stated that the vehicle was excessively consuming oil, which resulted in oil changes before the required mileage oil change recommendation. The contact was informed by an independent mechanic that there were two recalls under NHTSA campaign number: 19v120000 (engine and engine cooling) and 17v608000 (steering). The contact contacted dan o'brien kia norwood (105 boston providence hwy, norwood, MA 02062) and was informed that there were no recalls in the system for the vehicle, except for software updates. A VIN search confirmed that the VIN was included in NHTSA campaign number: 19v120000 (engine and engine cooling) and 17v608000 (steering). The vehicle was taken to an independent mechanic who replaced the oil pan and several unknown sensors. The manufacturer was not informed of the failure. The failure mileage was 80,600.

The contact owns a 2014 kia Soul. The contact stated that while driving 45 mph, the vehicle shuddered and shook abnormally. The contact stated that there was no warning light illuminated. The contact stated that the vehicle was repaired under NHTSA campaign number: 19v120000 (engine, engine and engine cooling) prior to the failure. The vehicle was taken to roseville kia (830 automall dr roseville, CA 95661) to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 150,000.

Tl- the contact owns a 2014 kia sol. The contact stated that while driving at an unknown speed, the vehicle slowed and stopped without warning. The vehicle was pulled to the side, was turned off and did not restart. The vehicle was towed to an independent mechanic who diagnosed that the catalytic converter overheated and damaged the engine. The vehicle was towed to the warner kia dealer. Located at 501 7th st, parkersburg, wv 26101 where it was stated that the vehicle was not in recall (NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was not repaired. The manufacturer was made aware of the failure and stated that there was no recall. The failure mileage was approximately 75,000. Fe.

Tl-the contact owns a 2014 kia Soul. The contact had a NHTSA recall number: 19v-120000 (engine and engine cooling). The engine light came on and the vehicle was shaking while on a trip to work. The vehicle was towed to the dealer. The contact took the vehicle to the dealer youngblood kia 3525 s campbell Ave, springfield, mo 65807 (417) 882-3838 who determined that since the vehicle they said was not maintained well and they could not find the error codes they would not cover the recall repair. The dealer was contacted again and this time they said the issue was with the spark plugs and was not covered under the recall. The contact retrieved paperwork from the dealer they then said the battery was dead they were able to recharge but the catalytic converter was damaged. The vehilce was still at the dealer noy yet repaired. The manufacturer was called and gave the contact a case number and said they would speak to the dealer and then said they would refer the case to a higher up official. They then said that since the warranty expired under the original owner and can't find the error codes they would not cover the recall repairs. The failure mileage was 108,037. Tf.

Tl-the contact owns a 2014 kia Soul. The contact stated that while driving approximately 40 mph, stopped at a red light, attempted to brake, but the brake pedal traveled all the way to the floor. The contact stopped at a parking lot, engaged in park, turned off the vehicle, walked away from it . The vehicle engulfed in a fire, flames started to emerge from the under the hood. The police was present and the fire department extinguished the fire. The vehicle was categorized by the insurance company as destroyed. The vehicle was towed to the insurance lot. The vehicle was not repaired. The manufacturer was not notified of the failure. The contact also stated receiving a recall for NHTSA number: 19v120000 ( engine and engine cooling ) , but an appointment was not scheduled to have the vehicle diagnosed. The dealer lehighton kia, 1502 blakeslee blvd, leighton, PA 18235, was an hour and a half away from the residence. Te approximate failure mileage was 65,000. Bp.

Tl the contact owns a 2014 kia Soul. The contact received notification of NHTSA campaign number: 19v120000 (engine and engine cooling). The contact stated that kia new braunfels (3363 interstate 35 frontage rd, new braunfels, TX 78132, (830) 214-7280) failed to provide the remedy for the recall campaign by only upgrading the cop ecu logic to prevent overheating of the catalytic converter and the engine assembly. The dealer had not provided an in-depth inspection of the parts. The contact felt that the manufacturer and dealer failed to comply with the repair guidelines as the manufacturer refused to replace the parts. The manufacturer was not contacted. The contact had not experienced a failure.

Tl the contact owns a 2014 kia Soul. When the contact took the vehicle to darcars kia of frederick (5826 urbana pike, frederick, MD 21704, (301) 696-1200) to be repaired per NHTSA campaign number: 19v120000 (engine and engine cooling), the check engine indicator was illuminated. The dealer re-flashed the ecu, but the failure recurred. The vehicle was taken back to the same dealer and they opened a tech case and waited for a decision from the manufacturer. The manufacturer decided not to repair the vehicle because it needed a new motor and the contact did not want to replace the catalytic converter. The dealer stated that the repair would cost over $5,000. The failure mileage was 155,760.

The contact owns a 2014 kia Soul. The contact had received notification of NHTSA campaign number: 19v120000 (engine, engine and engine cooling); and the engine block was replaced; however, the catalytic converter was not replaced. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The approximate failure mileage was 100,000.

The contact owns a 2014 kia Soul. The contact stated that the engine was in the process of being rebuilt at her expense after shutting down on the highway. The contact received a recall notice for NHTSA campaign number: 19v120000 (engine, engine and engine cooling). The vehicle was taken to cowboy kia (443 n interstate 45 s, conroe, TX 77301, (936) 494-0600) where it was confirmed that the engine needed to be replaced. The contact stated that the manufacturer's consumer affairs office had not communicated with the dealer. As a result, the vehicle had not been repaired and had been at the dealer since the end of April. The dealer provided a loaner vehicle. The contact felt that the consumer affairs office was ignoring her. The failure mileage was 70,000.