Timing Tensioner Problems of Mazda 626

While driving 70 mph, the vehicle stalled. The consumer thought hit the cruise control because the vehicle decelerated and lost steering. The second incident, the vehicle failed to exceed 40 mph and finally stalled. The first incident, the consumer had the vehicle towed and the mechanic found a tensioner broken. When the incident happened the second time, the consumer was told there was recall, however his vehicle identification number was not included. The consumer requested reimbursement for both tensioner spring failures.

See all problems of the 1998 Mazda 626 🔎.

Mazda corp states that my VIN is not 'on the list' but dealer stated that it is unusual for spring to fail. My vehicle falls in the year, make, model, and engine size in recall, but manufacturer denies repair on recall basis even if tensioner spring was defective since it is not on the list of VIN's considered eligible. I am original owner, age 50, conservative driver. I would like an exception case to be filed. I have had all recommended maintenance on this vehicle. The dealer that diagnosed and charged me for the repair is tom naso Mazda, 11185 alpharetta highway, roswell, GA 30076 770-993-6999.