Equipment Problems of Mazda MAZDA3 - part 1

The touch screen in my car has developed a malfunction known as “ghost touch,” where the screen glitches and registers inputs I am not making. This failure involves the infotainment system, and the component is still available for inspection upon request. My safety and the safety of others were put at risk because the screen can suddenly change settings, including navigation, phone, and climate controls, while I am driving, which is distracting and dangerous. The problem has not yet been reproduced or confirmed by a dealer or independent service center, nor has the vehicle been inspected by the manufacturer, police, insurance representatives, or others. There were no warning lamps, messages, or other symptoms before the failure—it began suddenly and recently without prior indication.

See all problems of the 2018 Mazda MAZDA3 🔎.

The original oem radio in my Mazda has been experiencing persistent ghost touch issues, making it incredibly frustrating to use. The screen often registers inputs without me touching it, leading to random changes in volume, station selections, and menu navigation. As a result, I find myself unable to rely on my radio for music or navigation, which significantly detracts from my driving experience. I’m considering possible solutions, but for now, it's an inconvenience that I can't overlook.

See all problems of the 2017 Mazda MAZDA3 🔎.

The screen that displays the backup camera image has an issue that makes it difficult to see the backup camera feed clearly. The screen appeared like this unexpectedly when I returned to my car after a work day. The only warning was a malfunction of the screen's touch function for the last several months.

The "infotainment system" is activating itself and cycling through various options when I slow down or stop. It calls random numbers and changes settings on the system. It is distracting and dangerous. This is a known "ghost touch" problem for this model of vehicle, but the Mazda dealer I contacted in knoxville, TN said it would cost nearly $300 to repair the problem (by replacing the entire system).

See all problems of the 2016 Mazda MAZDA3 🔎.

The infotainment screen in my Mazda 3 will act as if buttons are being pressed without buttons actually being pressed. It a distraction and unsafe. I've noticed that other Mazdas had issues with this as well and were given extended warranties to fix this problem. Why not the 2017 Mazda 3? I talked to a mechanic about fixing it and it's very expensive yet it's a widespread Mazda problem. Someone is going to crash because of this.

Mazda supposedly repaired/replaced the backup camera issue under the recall. However, within one day it was doing the same thing again. . . The screen dims or flickers off when backing up the car. I told Mazda about that and they said I need a new screen, which would not be covered under the recall. This is a safety hazard that they should be required to address.

I made a right turn onto a gravel driveway that has a slight incline. My speed was less than 10 mph. At the top of the incline I attempted to make a u turn so I could park the car. Midway through the u turn the car's acceleration increased rapidly to high speed without my stepping on the accelerator. I pressed the brake 3 times. The brake pedal went to the floor without seemingly any effect. In seconds the car traveled across the front lawn, picked up concrete from and old cistern top and smashed into the front porch tearing it off it's foundation. Portions of the porch and tree limb fell shortly after the impact. The front tire was spinning at a rapid rate when I exited the vehicle. Extraction of the vehicle was not accomplished for 2 weeks while experts determined how best to accomplish the extraction. The car insurance company and 2 towing businesses declared the vehicle a total loss. The vehicle is with the towing company per car insurance company request. I don't know if it has been inspected. I did not see any warning lights. I was treated at the hospital for a slight concussion and significant head and facial bruising and lacerations as well as a wrist burn likely caused by air bag deployment.

I have reason to believe the dealership I bought my vehicle from rolled back my odometer. Upon checking my carfax information, 12/01/24, the odometer read 161,142, which the dealership did own my vehicle at this time. When I bought this car in April of 2025, the odometer was reading 130,000.

See all problems of the 2010 Mazda MAZDA3 🔎.

Touchscreen has the "ghost screen" problem. It has gotten progressively worse over the last year. The Mazda dealership did a firmware update about 2 years ago and that didn't help. Now the screen thinks it's being pressed constantly in the same spot so it just beeps over and over again. If I'm not on my radio, it will hit things like safety settings, emergency contacts, etc. So I have to leave my radio on all the time. I've researched this issue and it's well-known. A recall was issued for 2014-2016 models but not for anything after that.

Malfunctioning on and off on the display screen. My battery went dead after 11 months. Cause? it started over a year ago, but I called Mazda and they said there were no recalls at that time. Are there any now to date? thank you for your time.

My 2017 Mazda Mazda3 sport is affected by a problem widely known as "ghost touch" by owners of this vehicle. This issue causes the touch screen to behave erratically and activate random functions, which is extremely distracting while driving. Mazda has a recall on a similar issue for the 2014-2016 Mazda3, but it refuses to fix this obviously widespread issue for the 2017 and later models.

I have a letter for an important safety recall, the backup camera. The letter is dated September 2023, and I called today, after experiencing worsening deterioration of my camera, and I was told that there is currently no fix. So, after 1. 5 years, I have no fix for my camera? this is a safety issue.

Transmission slipping. Not shifting correctly.

Mazda infotainment system center display screen with spider cracking. Cracking makes part of display unreadable.

I am now experiencing the problems outlined in [xxx] approximately 18 months after the extended warranty period has ended for me. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The driver side if the door handle metallic wrap has begun peeling, I reached for my door handle and was cut by the wrap as it had torn away from the glued seems. It is small enough to cut my hand but barely visible to the naked eye. I had to put tape over the door handle to prevent further cuts from happening on my fingers. I took 2 photos as soon as the injuries happened and I realized what it was that was causing me to bleed from my scrape. The vehicle currently has a class action suit for the gas fuel pump and I contacted Mazda to fix the pump and replace the door handle.

My 2023 Mazda 3 started to have a more terrible and annoying rattle after 3000 miles. The engine will resonate and knock when it reaches a certain speed. The slow speed light throttle acceleration rattles. The most annoying thing is the multiple rattles inside, dash, door panels, and roof. It is like a can in the summer. What’s more terrible is that in the winter, its internal door panels, windows, and dash make a knocking sound like a screw is loose. I went to multiple Mazda dealers and it was obvious that they could not find and fix the issue. They either said they didn’t hear it or said it was a "normal noise". This is disappointing and unacceptable.

See all problems of the 2023 Mazda MAZDA3 🔎.

The Mazda dealership reported to me the push rod was broken, that it ‘just snapped’. The car was towed by zaben towing company courtesy of the auto insurance company associated with the vehicle to the Mazda dealership, however the towing company was on its way to another Mazda dealership per their app despite a clear address location given by the purchaser of the auto insurance. I found one of the hubcaps missing and placed in back seat of the Mazda after delivery and the Mazda not parked properly at Mazda dealership. The hubcap was not in back seat prior to the drop off. The clutch snap, as described by Mazda, did not happen while I was driving the vehicle. It was working perfectly fine two days prior to the discovery of collapsed clutch when I was driving around town. The clutch was found not working, collapsed after the car was parked for two days. Also, texas Mazda dealership recommended another eight hundred dollar worth of work totaling near two thousand dollars yet I have between ninety and ninety six thousand miles on a twenty twelve Mazda three sport sedan. I mainly drive it in the city. The Mazda dealership recommended the valve cover and slave cylinder be replaced as well. They need to clean out air system, ‘bleed system’ too.

See all problems of the 2012 Mazda MAZDA3 🔎.

I am experiencing an issue with the infotainment system in my vehicle where it behaves erratically and intermittently without any input from me. Radio stations change automatically: the system switches between radio stations on its own, even when I haven’t touched the controls. Unwanted phone calls: the system will sometimes dial random contacts from my phone without any command or input from me. This has led to accidental calls. Dropped calls: when I’m on a phone call via the car's bluetooth connection, the system frequently drops the call or switches to a different function, like the radio or media player, cutting off the conversation. Erratic behavior during media playback: occasionally, the system will change media sources (e. G. , switching from bluetooth audio to the radio) or pause/unpause media randomly. These issues are not tied to any specific driving conditions or user actions. It seems like the infotainment system has "a mind of its own" and is functioning independently, which creates safety concerns, especially when I'm driving.

Mazda has a warranty extension for the 2014-2016 Mazda 3 infotainment touch screen as it may malfunction and glitch. This glitch can be a distraction as the system believes that it is being touched and may cause many things to change in the car such as radio station, navigation setting, and even some vehicle setting accessible from the infotainment screen, causing distractions. However, this issue is also possible on newer 2017 and 2018 models, and there is currently no program to fix the issue. While Mazda may seem like this is not a safety as the touch screen is disabled above 5 mph, it can still cause distractions when coming to a stop and while stopped which may result in an accident. I think this needs to be resolved and Mazda needs to acknowledge that this touch issue "ghost touch" can affect all Mazdas with Mazda connect 1. Taking this to the dealership to fix is expensive as they want to replace the entire system at a cost of $1000, which I could see many people not doing leading to more dangerous vehicles on the road.

My Mazda3, odometer reading about 3000 miles, would not start. I have been driving normally daily, do not leave lights on or any other equipment connected when the car is off. I have not had any warning lights displayed other than startup. Monday I drove to my local CT. Golf course, 20 miles from home, arrived at 9am. 5 hours later I after golf, I can’t open trunk. Fortunately I left the car unlocked. The car would not start. Road service tried to jump battery unsuccessfully. Dragged the car onto truck-bed and transports to dealer. Service tech contacts me next day … charged battery, checked electric system and found no malfunctions. This is a scary situation when one never knows when this will happen again. Is there a solution??.

See all problems of the 2024 Mazda MAZDA3 🔎.

Rear view camera intermittently cuts out. Recall was issued 07/14/23 yet there is no fix yet??? Mazda recall #: 6023g NHTSA recall #: 23v-487.

The problem I have is with my rearview camera, as described in manufacturer recall number 6023g / NHTSA recall number 23v-487. This problem has existed since I purchased the car in November 2022. The recall was announced on 7/14/23. Mazda has failed to provide a remedy. Dealers report that they don't have the parts needed to make the repair and that no remedy has been provided by Mazda. It is meaningless to have a recall if the manufacturer doesn't fix the problem. This is a serious safety issue as when the problem occurs, it is not possible to see behind the car via the camera/screen.

See all problems of the 2015 Mazda MAZDA3 🔎.

The Mazda infotainment screen makes the entire system nearly unusable as it can cause music stations to skip around back and forth, raise and lower the volume; make unintended phone calls, disconnect phone calls and create all kinds of havoc. It will cost $2000. 00 for an authorize Mazda dealer to replace and upgrade the firmware and screen. Their was a recall for the same issues for the 2016 year but not for the 2017.

My screen ghost taps (goes into apps without me touching it) plus there is screen damage. I got into my car one day and it looked like the screen was cracked. But it’s on the inside. I never been into the car crash or had any accidents happen to my car or the display. It affects my driving when I am using my back camera.

The car is jerking and check engine light is on. Also when you are stopped and press on the gar it takes a bit to get speed. The transmission control module needs to be replaced. There seems to be this issue on many Mazda's just not sure why a recall hasn't been done for this case.

See all problems of the 2011 Mazda MAZDA3 🔎.

The recall related to the rear backup camera has not been addressed and it is more than a year later. I just got off the phone with a Mazda representative and they still do not have a solution nor know when one might be available. I would like to sell my car but with a defective backup camera and view screen, I will have trouble doing so and/or won't get as much for the vehicle as I should. I have a 5 year old and I don't feel safe driving this vehicle, as the rearview camera turns off suddenly at times when I am reversing the vehicle. I would like to submit a compliant for negligence on Mazda's part and urge you to do something to make them fix this defect. Thanks.

I was notified of a recall concerning the camera in my car in September of 2023. It will soon be September 2024 and I have not been notified that the parts needed are currently available. Original recallnotice stated that replacement parts were not available at that time. How can this be called an important safety recall when a year has gone by my camera not only flickers, but most of the time it doesn't come on at all! please advise what I should do next.

The “spidering” on the infotainment screen is spidering making it hard to see when in reverse.

My radio in my 2017 Mazda3 hatchback randomly presses buttons with no input from the user. This is a known issue and can cause safety issues. Especially if the volume decides to turn itself up and cause hearing issues. It's almost impossible to make hands free phone calls if it doesn't work either.

There is an existing recall on my car 2014 Mazda 3 dated July 14, 2023 for the glitches with rearview mirror and rearview mirror disconnecting at random. While this has been outstanding for one year Mazda discourages customers from scheduling appointment to get the vehicle inspected and fixed in accordance to the guidance listed in NHTSA recall. I visited capitol Mazda san jose on 11/18/23 as well as called them to schedule a check on 7/17/24 but both these times I was informed that there are no parts to be replaced. I believe the remedy listed with NHTSA is not being followed and the customers do not have a timeline to get a resolution to this issue. I'm sharing the remedy listed by NHTSA. "dealers will inspect vehicles. If inspections verify no concern with the rearview camera image, a wiring harness fastening seal will be added to prevent harness movement. If inspections verify there is image distortion or flickering, the rearview camera will be replaced with a new part and a wiring harness fastening seal will be added. " I'm unable to understand if there are efforts by Mazda to provide sufficient labor work to inspect the vehicle and the fastening seals are at all in their timeline. I think NHTSA should assess what progress has been made by Mazda in resolving this critical recall.

See all problems of the 2014 Mazda MAZDA3 🔎.

The radio has a ghost touch that continues to beep and change noise levels without being able to control the radio. This is distracting and is a danger to have this occur while trying to focus on driving.

I have a Mazda 2017 and it has a problem with connect touch screen at the central display unit is ghosting. I saw the recall was issued for 2014-2016 but want to let you know the 2017 is also having the same issue. This is my daughters can and when she was driving from school it started changing the screen and calling some through the phone etc.

Over a year later and Mazda is not fulfilling an existing recall despite continuing to pump out new cars: manufacturer recall number6023g NHTSA recall number23v-487.

The infotainment touchscreen has a ghost touch issue which causes settings to be randomly changed when the car is moving less than 5 miles per hour. This has a high probability of creating unsafe conditions as it can cause distracted drivers in stop-and-go or other slow moving traffic scenarios. Mazda is fully aware of its defective touch screens but has only addressed it with models from 2014-2016. The component has not been inspected and there were no warnings before this issue started.