Steering Noise Problems of Mercury Mariner

I called Ford after the "power steering assist fault" light came on and the vehicle could not turn. It was parallel parked along side a street, and I was only able to put the car in drive and move forward and backward. The wheel was making loud, grunting noises and shaking profusely. I looked up and found that there had been a recall for Mercury Mariner 2008 models for the same issue. I called and spoke with oliver hogg, a service consultant at lindsay Ford of wheaton and discussed that there was a recall and that it seemed to be exactly what was happening with my vehicle. He told me it would be covered by Ford if that was the issue, if not, I would have to cover the cost and diagnostic. The diagnostic report stated, "c/s steering is making noise and display reads steering assist fault--towed in. Can for codes (b2278 steering shaft torque sensor fault (found steering hard and column motor chatter). Replace steering column assembly (part #cl8z3c529d) (found steering hard and column motor chatter). Lindsay Ford of wheaton quoted me $2,385. 18 for the listed issues. He said my VIN number wasn't covered under the recall, and there was not an extended warranty on the parts, so I was out of luck. I find this completely unacceptable, after learning of all of the other Mercury Mariners of 2008 to have the same issue, and even with the recall. This is unsafe, and a product of Ford manufacturing, and should be resolved within Ford motor company.

See all problems of the 2008 Mercury Mariner 🔎.

The contact owns a 2008 Mercury Mariner. The contact stated that while driving at various speeds, the cruise control malfunctioned as well as the rpms. The contact stated that the rpms were inconsistent with the actual speed of the vehicle and went up to 4000 rpms at various speeds. In addition, there was a loud clunking noise in the steering wheel and the contact stated that the vehicle downshifted on numerous occasions. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 135,000.

A malfunction of the electric power steering, I cant steer my vehicle. It is difficult to steer and control the vehicle. I was driving and the steering start wobbling and making noise vibrating and the steering go real stiff. I called the recall department they told me it was a recall on the torque sensor or pscm July 2014 to take it to the dealer to get approval to let them know , I did they checked it out said it was the torque sensor, called Ford to get approval because it was on the recall list, was denied. I don't understand you said if this problem shows a history loss of the torque sensor signal or fail codes relating to the pscm when I brought in for the recall remedy, the affected components will be replaced free of charge. You told me the recall was July 2014 and at that time you reset the pscm and cluster module. That didnot fix the problem only put a bandaid on the real problem. I did not own my vehicle in 2014. This is happening again. After the first recall. Another recall. Why wont you fix it my arms shoulder neck and head are injured because you will not fix what is a part that consistantly break down or malfunction that's happening over and over. It should be set for another recall. This could not be happening only to me. Driving on city streets in motion with bad steering issues.

See all problems of the 2010 Mercury Mariner 🔎.

The contact owns a 2008 Mercury Mariner. The contact stated that while driving at approximately 30 mph, there was a clicking loud noise coming from the steering wheel when making a turn, the power assist system fault warning light illuminated. The steering wheel seized. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage approximately was 138,000.

My car is well maintained. I do everything to keep it running well and now the power steering only works half the time. It is now also making a clunking noise in the steering wheel column and the wheel will shake on its own while in park. I have read lots of complaints about this same problem on many I these vehicles and something needs to be done! $1300 is a ton of money to pay to have a "sensor" probably the size of a fuse replaced! and it's very scary when the power steering goes out while your doing 70 down the highway!.

Tl-the contact owns a 2008 Mercury Mariner. The contact stated while driving approximately 50 mph, a popping noise emitted from the steering column and then there was an immediate loss of power steering. There were no warning indicators illuminated. The steering wheel required force in order to maneuver. The vehicle was taken to an authorized dealer, who informed that the electronic steering assist would need to be replaced. The vehicle had not been repaired. The manufacturer was notified of the problem. The approximate failure mileage 159,000. Js.

Vehicle steering began to grind and make noises during turning of steering wheel. Very loose steering as if steering is coming apart. Have reported to Ford, but stated there is no recall on this, even though numerous complaints on here and over 550 on edmunds. Com. Vehicle seems unsafe and only 68000 miles.