Hatchback/liftgate Support Device Problems of Toyota Sienna - part 2

Liftgate shocks failure.

See all problems of the 2006 Toyota Sienna 🔎.

The contact owns a 2004 Toyota Sienna. The contact stated that the rear liftgate strut failed in the vehicle. He attempted to open the gate, but it would not open. In order to lift the gate, he had to trip the handle. The liftgate would not remain open and had to be held open manually. If the rear door was released, it would slam down hard enough to possibly cause an injury. The VIN and mileages were unavailable.

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2005 Toyota Sienna. Liftgate will not stay open or closed using the remote. Struts have been replaced (twice) by the dealer. The problem still exists. They did extend the warranty to deal with this kind of problem, but will only fix it if the strut was causing the problem. They "think" it may be the motor, but really don't know.

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I own a 2004 Toyota Sienna xle 7 passenger limited van. My rear liftgate will not stay open it will raise to fully open and immediately begin rapidly closing. I barely got out of the opening before it closed. No sensors reacted to stop the automatic powered door from closing. This occurs either from using the remote button on the keyholder or from the button inside the van near the sun roof switch. This defect can and will hurt, injure or could kill a child or adult using this vehicle.

2004 Toyota Sienna ce(manual hatch):the hatch is hard to lift open and does not stay up--just slams down shut. Very dangerous!! need 1 person to hold hatch open when accessing interior.

Rear hatch lift gate came down on my daughters back. . . . Not sure what happened, but it took a lot of force to free her. Later the same day the lift gate opened all the way and then came down about a foot and hit my wife on the head. . . . Knocked her to the ground and caused a pretty bad headache for a day. After the gate hit her, it continued to close. Right now the lift gate opens half way and then slams shut.

2005 xle Toyota Sienna - back lift gate goes up and should stay but comes back down. Comes down and pushes on what or whoever is standing there, goes up, and comes back down again and again.

Mechanism holding lift gate in open position failed. Lift gate no longer stays open without support.

Toyota Sienna 2004 rear power lift gate - gas struts failed causing the lift gate to fall below normal opening.

Please reference existing NHTSA action number: ea06020 struts for the rear power liftgate failed suddenly. Initial behavior was rear liftgate opening more slowly than normal, and began to occur during colder weather temperatures. Then liftgate struts suddenly failed completely- after opening the liftgate, it fell down with full weight (almost zero resistance) onto driver who was under the liftgate.

The contact owns a 2005 Toyota Sienna. While placing packages in the rear of the vehicle, the liftgate fell on the contact's head without warning. The dealer replaced the struts. One month later, while holding her infant and retrieving packages form the rear, the liftgate automatically fell and struck the infant. The manufacturer stated that they were investigating the failure, but have not reached any conclusions. The failure and current mileages were 31,000.

The lift gate on the van suddenly failed and struck me in the head.

Rear door will not stay in the open position. Door has to be held open or it will descend on head and/or shoulders, causing injury/pain. Appears that rear door stays have failed.

2005 Toyota Sienna liftgate cylinder failed and hatch did not stay open hitting me on the head.

I have a Toyota Sienna 2004 xle with power assist lift gate. The rear lift pate opened then immediately closed. It has hit me on the head several times. And my 18 month old daughter once.

We have had several door problems with our 2005 Sienna xle limited (less than 30,000 miles). Sliding doors routinely freeze shut. Have to climb through front doors. Sliders have also frozen open slightly--forcing us to drive with doors unlocked & ajar with our children in the car. Now the automatic passenger sliding door no longer functions. This is a common known issue--cable snaps. Cost is estimated at $1800. Our children now use the driver side sliding door which is typically street side & extremely unsafe. Or they climb in through front. Can't climb in through back because rear liftgate closes at will. Rear liftgate was replaced prior to recall & now needs repair again. Slams down without warning--usually hitting us in the head or back.

The lift gate struts on my 2004 Toyota Sienna without the power function failed unexpectedly and smacked my wife in the head. Fortunately, she only had a little knob on her head and nothing more serious. Thanks goodness one of my kids wasn't loading something at the time. They might have been crushed. I was looking for replacement parts online and saw that there's quite a few people having this same issue and thought I'd register a complaint. I'm 38 and have never had any sort of lift strut failure on any of my vehicles. This is particularly troubling given the weight of the gate and immediate failure of the part.

Failure of rear door hatch to stay open. Defective struts (stays per Toyota) in 2005 Sienna.

We have a 2005 Toyota Sienna xle limited awd minivan with a power lift-gate. Earlier this week, after opening the lift-gate via the power remote, the door immediately slammed down. My wife was retrieving items from the trunk and was hit by the falling door. This is a very heavy door, and my wife hurt herself trying to hold it open, while getting out from under it. The lift-gate opens under power, but now will not stay open, and slams shut every time. We have since shut off the power feature, and only use the lift-gate when together. Someone holds it open, while the other loads or unloads the trunk. It is too heavy to handle alone.

My 2005 Sienna power hatch door would not hold during cold weather. When it is around 40f, the power hatch door would not stay at the top and would come back down. The dealer replaced the rear hatch struts but the problem remains. The dealer told me it is like that when the weather is cold and there is not much they can do. Here in idaho, there are about 4 months in a year that the weather is that cold. That means I cannot used the power hatch rear door 4 months out of a year. I am just wondering why would a customer pays extra for something that they cannot use 4 months out of a year. One of the reason I purchased the limited version was because of the power hatch door. If Toyota takes the position that the power hatch door would not work when it is cold, Toyota should disclose this to all potential customers. So people can make an informed decision before they make the purchase.

The contact owns a 2005 Toyota Sienna xle. The current mileage and approximate failure mileage was 46,000 miles. There was liftgate strut failure. The automatic door on the vehicle was slow when opening, and occasionally it did not open. Without warning, the liftgate closed on its own and almost caused injury with the contact. There was an open investigation on the vehicle for that component, ea06020. The date of purchase was unknown. Updated 01/29/08.

Since I bought it, my 2004 Sienna back door won't lift up easily. I need to lift it up. I need to pull hard to get it down and close. Right after 3 years of struggle, one of the air strut failed. It won't go in and the rod was bent.

The support device for the back liftgate failed to stay up. It looks like it leaked fluid where the piston meets the cylinder. It fails everytime the door is open.

While removing items from the rear section of the vehicle the lift gate dropped down and begin closing on me. As thought the locking device failed holding it up and open, it did not stop once gently touching me and I had to use force to stop it from closing further until I could get out from under it. The only thing I have noticed prior to this incident is that the gate seems to open/close slower than previously. Now I do not use the rear storage unless absolutely necessary and even then, I do not allow anyone to work underneath it without a second person being there for support.

My daughter was placing items in the back of our 2005 Toyota Sienna xle when the power rear liftgate suddenly came down with great force and struck her on the arm/shoulder. It was with great difficulty that my daughter was able to escape from under the door. The liftgate operated on its own. This is a serious safety risk. My daughter was able to force her way free, with bruises, but a smaller person could have been seriously injured. I will talk to Toyota customer care to report this incident, but in my opinion this is a dangerous vehicle. I checked the liftgate when I arrived home and it is still operating erratically. Until this is resolved, we have turned off the power to the rear liftgate and are operating it manually.

Power rear gate did not stay open and closed after the gate reached opened position. Because it did not stay open, rear cargo space was useless. In order to store some things, it needed to be held by another person.

The contact owns a 2005 Toyota Sienna. The contact stated that the rear liftgate would not remain open. The dealer stated that the liftgate shocks should be replaced. As October 4, 2007, the dealer had not repaired the vehicle. There is a defect investigation open for the structure: body: hatchback/lift gate: support device (NHTSA action number ea06020). The VIN was invalid. The failure mileage was 31,000 and current mileage was 32,000.

I opened my rear liftgate using the power button and reached into the back of my Sienna and the door unexpectedly started closing on top of me. I was unable to push back hard enough on it and had to quickly drop to the ground to prevent being trapped and/or injured. Had my children been in their I don't know how serious it might have been.

Power liftgate failed and door came down on my back as I was retrieving items. Had to have the leaking liftgate struts replaced at Toyota. They charged an outrageous $450. 00 to replace an obvious potentially dangerous part defect.

I have a Toyota Sienna 2004 ce. When I try to open the lifegate, it failed to keep open the morning of Sep 8 2007. And it hasn't worked since then. When I called the dealer, I was informed it will cost me about $640 to fix it since the van is out of warranty. I found out that the struts that raise the liftgate has a defect from internet.

I was unloading my 2004 Toyota Sienna when the struts holding up the rear hatch failed. I was pinned between the bumper/stuff I was unloading and the door. Luckily I was able to push myself up with the door on top of me and only had bruising on my left arm. Had the door fallen on my pregnant wife more serious injuries could have occurred. Also I am pretty sure she would not have had the strength to push her self up with the weight of the door and the angle that I was in. I have the extended warranty so the struts will be replaced along but I have a $50 deductible. If I did not have the extended warranty I would be looking at $350. 00 plus labor. Update 12/12/2007 updated 12/12/07.

Power liftgate not supported by the gas struts. Power liftgate opens and then begins to power close, knocking the person loading/unloading the car on the head or squeezing them between the liftgate and the rear bumper. Has bumped me, squeezed my wife multiple times. I fear this could seriously injure the kids if they ever find themselves in the mouth of this hungry minivan!.

The struts on the manual liftgate of my 2004 Toyota Sienna failed at around 65,000 miles. The replacement cost at the local Toyota dealer where the vehicle was purchased, was $391. 07. This appears to be a frequent complaint among Sienna owners. It would seem that Toyota should issue a recall for this problem.

Toyota Sienna 2004 power rear door closed inexpectedly and quickly hiting my wife's head. Problem can be reproduced every time that the door is powered open. Door "drops" several inches as soon as it reaches the fully-open position.

The liftgate of my 2005 Toyota Sienna fell unexpectedly. There were no injuries or damage, but there could have been because my children were nearby while I was loading the car, and the weight of the rear gate made it slam closed violently.

See all problems of the 2007 Toyota Sienna 🔎.