Air Bag Not Deploy problems of the 2013 Volkswagen Passat

The air bag inoperative light illuminated in the dashboard display. All steering wheel electrical functions including horn, display control for items such as speed display stopped working, radio control, and phone control eased to function. There was a grinding noise coming from inside the steering wheel when I turned the wheel. I took the car to the dealer. The dealer said it is a known issue concerning the steering wheel clock spring and vw has known about this for years and has issued an extended warranty. However, vw has the parts on back order and is not supplying the parts to fix the problem in a timely fashion as it should with an emergency safety condition. I called vw of America to report this. They gave me a case number. They then sent me an email a week later saying they would get back to me in a month to let me know the status. This is negligent and unacceptable. This is not a dealership issue. Vw is not supplying the part to fix the airbag system. This is a safety issue. Thousands of cars are affected, not just mine. The airbag system is inoperative and in the case of an accident the airbag will not deploy. Just like the takata airbag scenario, this should be acted on immediately before someone is seriously hurt or killed because vw will not fix a known safety issue with their air bag system.

Passat was traveling south when another vehicle ran a stop sign, turned north into the southbound lane, and hit Passat on passengers side front causing car to spin and come to a stop when it hit front center into a light pole. Seatbelts did not lock, airbags did not deploy, even though all recalls had been done in September. Passat was completely totaled. Insurance adjuster and mechanics advised us that airbags should have deployed. Driver of Passat was injured due to failure of safety features.

(dealer and manuf info) tl the contact owned a 2013 Volkswagen Passat. While driving 20 mph on a four way lane going north, the contact's vehicle was struck on the passenger side by another vehicle. The impact caused the contact's vehicle to cross into the south bound lane where it crashed into another vehicle from the driver side front end to the driver's side. The air bags failed to deploy. The vehicle was included in NHTSA campaign number: 16v078000 (air bags). A police report was filed. The contact sustained a fractured nose that required surgery, cuts to the right and left hands, and a burning sensation to his feet that has yet to be diagnosed. The vehicle was towed to a collision center and was deemed destroyed by the insurance company. The failure mileage was 112,000.

(bp missing dealer) tl the contact owns a 2013 Volkswagen Passat. While driving 55 mph, the vehicle was rear ended and then crashed into the preceding vehicle. A police report was filed. There were a total of four vehicles in the crash. The air bags failed to deploy. There were no injuries reported. The insurance company retrieved the vehicle for evaluation. The contact received a recall notice for NHTSA campaign number: 16v078000 (air bags). The approximate failure mileage was 96,500.

The contact owns a 2013 Volkswagen Passat. While driving 75 mph, the contact's vehicle was struck by another vehicle on the driver's side. The air bags did not deploy. A police report was filed. There were injuries sustained to the contact's neck, shoulders, and back. Medical attention was required. The vehicle was towed and was not determined whether it was destroyed. The manufacturer was not made aware of the crash. The failure mileage was approximately 83,000.

The contact owned a 2013 Volkswagen Passat. While driving 45 mph, the passenger side of the contact's vehicle was struck by another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was destroyed and towed to a body shop. The manufacturer was not made aware of the issue. The failure mileage was approximately 110,000.

Drivers side airbags failed to deploy in side collision involving a pickup truck that hit the driver's side of the vehicle. The Passat was turning left at the time of the collision and traveling at approximately 5 mph. The pickup was unlawfully overtaking several vehicles and traveling at an estimated speed of 65 mph. The impact was near the front driver's side wheel.

My daughter was hit in an accident that crushed the front end of the vehicle jamming the front doors and the air bags failed to deploy. This causes great concern that the air bags are faulty in the 2013 vw Passat. The car was so severely damaged she had to crawl out the back doors of the car as the engine was shoved in.

My name is [xxx]. My wife and son was involved in a head-on collision back last year on may 02, 2014. Wife was sitting still at a light waiting for light to turn green in order to turn left when a car heading from opposite direction ran a red light slammed into another vehicle and then slammed head on into my wife's car which was sitting still at approximately 55 mph and then air bags in the car did not deploy. Due to the impact, wife's head was slammed into steering wheel giving her a concussion and blacking out and getting hurt badly and my son was sitting in passenger seat and jarred around pretty good. I am very upset as how the airbags should have deployed and they did not. It is my firm belief there is a manufacturer defect in the airbags on this car and possibly many more. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2013 Volkswagen Passat (n/a). The contact stated that while driving approximately 65 mph, a vehicle crashed into the passenger side of the contact's vehicle. The crash forced the vehicle into a concrete wall. A second vehicle crashed into the passenger side of the vehicle causing the vehicle to crash into the wall a second time. The air bags did not deploy. The police reported to the scene and a report was filed. The contact was able to drive the vehicle away from the scene and sought medical attention at the hospital. The contact sustained a concussion. The vehicle was not repaired. The approximate failure mileage was 1,000.