general problems of the 2013 Volkswagen Passat - part 1

My airbag light is on, steering wheel controls don’t work, and my horn doesn’t work. Safety is put at risk because the airbag won’t deploy if needed, won’t be able to think in case someone can’t see me.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted several times. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000(air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I've been waiting almost a year for an airbag recall replacement and still can't get an appointment anywhere because it's out of stock. I'm driving around with a air bag that can kill me. How long do I need to wait until something happens.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2013 Volkswagen Passat. The contact stated that while driving at an undisclosed speed, the air bag warning light was unexpectedly illuminated. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 82,770.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

My vehicle has an open takata airbag recall with recall number 69e6. I have been placed on a waiting list at nearby dealerships for over 6 months. Each time I contact the dealerships, I am told to wait and call back in another month. No proactive communication has been provided and no remedy has been scheduled despite repeated follow-ups. The vehicle continues to display an airbag error light indicating an active safety hazard. The manufacturer has not provided a repair appointment, loaner vehicle, or any timeline for when the safety recall remedy will be available. This extended delay poses a serious risk given the known dangers of defective takata airbags.

Drivers airbag is not operational because of defective clock spring.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact called the manufacturer but received no response. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was not yet available. The air bag warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000. VIN tool confirms parts not available.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000(air bags); however, the part to do the recall repair was not yet available. No further information was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available .

We just purchased this vehicle for my daughter and when I called the manufacturer about scheduling to perform recall # 24v834 they said the parts were on back order. I asked when they may have the parts and they claimed they didn't know, but the recall wasn't something I would have to worry about unless the air bag light came on. I asked what if in an accident and the air bag deploys would it cause harm and they said it wouldn't. I am not so sure considering the safety risk was an inflator explosion that may result in sharp metal fragments striking the driver or occupants resulting in serious injury or death. The manufacturer claimed that they type the recalls up in a scary way to scare you into getting the recall done. This is not enough for me when it comes to my young daughter or any passengers safety in the car. I contacted the vw dealer in fate TX and that is the best place for us to get the recall done. I am requesting that something to be done to expedite this part or parts for my daughters vehicle to get this recall completed in a timely manner before something bad happens. Thank you!.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was referred by the dealer to the NHTSA hotline for assistance. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

See attached document for complaint.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several local dealers were contacted; however, the contact was informed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Have not had the recall addressed.

Drivers side front airball open recall due to potential for metal fragments to hit the driver. Vw dealers and corporate have been unable to source the parts for the recall in a timely manner. The vw dealers have started that they have no eta on replacement parts and are unable to order them currently. Vw corporate has stated that there is no stop drive initiative and to still drive the vehicle. They are refusing to take responsibility for the potential consequences this recall could have on the driver of the vehicle.

In April 2025, my 2013 Volkswagen Passat developed serious issues: the steering wheel cover is lifted, horn and steering wheel controls stopped working, lights malfunctioned, and now the vehicle will not start. It also has an open takata airbag recall with no parts available until “after June” I contacted the dealership by phone and spoke to lykoto at molle dealership in kansas city. They have refused to provide a tow or a loaner vehicle. Due to this I have not had an in-person inspection. I no longer feel safe driving the car. The manufacturer has been notified of this via email due to their services being closed on the weekends but will contact over the phone Monday morning. Symptoms worsened over months and the no-start issue appeared recently. Will be taking to a private mechanic ASAP to have the no-start issue confirmed.

The contact owns a 2013 Volkswagen Passat. The contact stated while driving at an undisclosed speed, the abs warning light illuminated. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 121,000. Parts distribution disconnect.

Failed clock spring. Airbag light was present and a rattling noise, when turning, was noticed. Less than 72 hours later, the buttons on the steering wheel, including horn, stopped working, and a louder crack/pop was heard.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact stated that the air bag warning light was illuminated. Additionally, the contact stated that the front driver's side low beam light and the driver's side taillights were inoperable. The vehicle was taken to auto zone, where the contact was informed that the light bulbs did not need to be replaced. The contact was informed that the failure was related to the wiring. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 110,000.

My 2013 vw Passat se did have a recall on the airbag in the past. I brought it to the vw dealership & had it fixed. Now it suddenly came on again. Maybe they never fixed it properly.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the “service now” warning light was illuminated. Several local dealers were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact stated that he received notice of NHTSA campaign number: 24v834000 (air bags) in January of 2025. The dealer was contacted on February 11, 2025, to schedule the recall repair appointment and was informed that the parts would be ordered. The contact called back on March 20, 2025, and was informed that the parts order was cancelled due to the tariffs on canada, and to call back in may of 2025. The manufacturer was contacted through the website's live chat, where the contact informed them of the information provided by the dealer. The contact was provided with no assistance and was redirected back to the dealer for parts information. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

I received a safety recall leather from Volkswagen on December 2024. Nhtsa: 24v834 subject: safety recall 69e6 - driver frontal airbag inflator since November 2024 my airbag light on my dashboard came on, I checked for recalls and there was none at that time. It said airbag error on the dashboard. A month later I received the above mentioned recalled letter and took immediate action. ( please keep in mind the light was on at all times, it didn't make any sounds, it wouldn't turn off at all) I schedule the recall service repair online on the Volkswagen website and came to my appointment on [xxx]. At the dealer I had to wait for 4 hours for the repair to be done and once they gave me my car back the air bag error and icon on my dashboard kept turning on and off every few minutes. Keep in mind the light was on before but it was solid on at all times but now it has a beeping sound that goes on and off while driving it multiple times a day and makes me think the repair was made with another faulty airbag inflator or there is another manufacturer problem with the air bag system of the car. I am [xxx] is my only car, I have to drive 45 minutes every week for my doctors appointments. The sound of the air bag going on and off is very annoying but my biggest concern is that being [xxx] with a faulty air bag system is a very scary situation to be in. I would like for the dealer to inspect all my airbags and make sure they are all working fine. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that several dealers were contacted, and the contact was informed that the parts were no longer available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 ( air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and they informed the contact that the part is on back order currently. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 24v834000 (air bags). The contact stated that the dealer was contacted; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was contacted about parts availability. The contact had not experienced a failure.