Front Air Bag Sensor Control problems of the 2013 Volkswagen Passat

Tl the contact owns a 2013 Volkswagen Passat. The contact received notification of NHTSA campaign number: 16v078000 (air bags). The vehicle was taken to prestige Volkswagen of stamford (42 w broad st, stamford, CT 06902, (203) 327-2500) where it was kept for a month while they waited for the part. The vehicle was repaired, but the air bag sensor illuminated afterwards. The vehicle was taken back to the dealer to have the sensor repaired, but it illuminated again. The contact was informed that she could not get another loaner vehicle for another four weeks. The vehicle was taken back to the dealer for repairs and the contact was charged over $536 for the labor for the final repairs. The manufacturer had a regional case manager call the contact and advised her to pay the dealer before they could work on her case. The regional case manager stated that she could not assist until the contact retrieved her vehicle from the dealer. The contact had not decided on what course of action to take. The failure mileage was 77,128.

2013 Volkswagen Passat. Consumer writes in regards to no communication from customer service regarding emissions issues or airbag recall repairs. Consumer states wants to be considered for buy-back program. The consumer stated two weeks ago, the nitrogen emissions sensor came on due to the ongoing issue with the emissions system.

2014 or 2015 I received a letter that my air bag clock spring recall and another about airbag recall. . I went to dealership and the charger me 1k for the airbag module the said it needed to be replaced and that it was my responsibility. . They informed me. That it had got wet. . I'm not even sure where the module sensor is. . Propr to all this I did get an error airbag warning on my car but it went a away I took it to dealership and they never informed me about the airbag module sensor while under warranty. The sensor should not be in a place where I can get it wet.

1. The lighting recall I have had my car serviced at least 4xs for light. . The light is still not fixed, every time the hood is open and closed the light goes out. 2. I was sent recall letter about airbag, I went to have it fixed and was told that the sensor got wet and its my responsibility and was charged alomost 1k to fix it. 3. My car while driving says settings are not accessible, this is constant and its not as though im trying to change the settings, while driving. Also the last time I took my car in for service I paid for my ac filter to be changed and it wasn't they said my tires were ok they were not. I have been kicked out of one dealership because the service manager was clearly a racist. I have had so many problems and when I call vw of America im put on hold, just to be told that there is nothing they can do. Now they are calling me over, and over to extend my warranty, I paid for my car in full. . I cant get one person to take my issues seriously, I can barely see the road when driving, the cars settings constantly change. Last but not least I paid for cosmetic issues and had a new battery put in all while under warranty. Because the service manager kicked me out of dealership.