Chevrolet Cruze owners have reported 720 problems related to engine and engine cooling (under the engine and engine cooling category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chevrolet Cruze based on all problems reported for the Cruze.
Purchased new in 2019 – 32k miles - oil changes every 6 months. Lightly driven, no modifications, all original engine components and tune. Engine developed a significant miss. Several warnings on stabilitrak, abs, and p0300. Significant oil leak at front of engine, oil is splashed all over the passenger side of the engine compartment. There is significant ‘chugging’ of air and oil from the dipstick tube and from the oil filler cap. This condition indicates excessive pressure leakage to the crankcase that is caused by a crack or failure to the #1 piston which is a very, very, very common failure with an extensive and indisputably documented history with the 1. 4 engine throughout the history of the Chevrolet Cruze since its introduction. Compression test shows cylinder #1 at about 80 psi while cylinders 2, 3, and 4 are at 190 psi. This proves that there is a catastrophic compression leak down into the engine crankcase causing the misfire p0300 and the resulting excessive crankcase pressure causing the oil leak at the front of the engine and the expelling of air and oil from the dipstick tube and from the oil filler cap. This needs to be a warranty repair and the cost covered 100% by gm as it is a known defect with this engine since it has been first been used in their cars. Refer gm bulletin: 18-na-171 - [xxx] gm bulletin: pip5490d - [xxx] gm bulletin: pip5421 - [xxx] reading through the extensive volume of posts on the #1 piston failure, gm/Chevrolet should have acknowledged this and a recall should have been issued and the warranty extended to cover an piston and/or piston ring failures with the 1. 4 engine no matter what year or what vehicle it was installed in. I have additional links documenting the frequency of the piston and/or piston ring failure in the 1. 4 engine: information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
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We believe the auto stop is malfunctioning. When stopping at a light the car will go into auto stop and then die. It won't restart without getting out of the car, alarming and locking it, then unlock and get back in. This is our second 2017 Cruze hatchback, both purchased brand new. The first one was doing the same thing less than 2 months after we bought it. Dealership couldn't figure it out, we caused enough of a scene for them to put us in another brand new one. Obviously, a car randomly dying on the road is a safety issue. We did have our first one checked out by the dealership, autonation Chevrolet gulf freeway in houston, and they couldn't find anything wrong and couldn't recreate the issue, which is why they got us in a second one. This one didn't start doing this until a couple months ago, at at 8 years old. No warranty, and we haven't had it checked out by anyone yet. It's worth mentioning that we also had this issue with our 2017 traverse, 3 years in. Same dealership, couldn't recreate the issue, we ended up trading it in. No lights or warning lamps of any kind appeared.
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Well like everyone car has this nasty cloud of black grey smoke turns out I have a faulty catalytic converter. Not to mention the constant over heating. The change of the water pump thermostat multiple times. This is a nightmare. I drive with one eye on the road and the other on my needle gauge. I drive with my 2 kids and my biggest fear is catching fire. We inhale the smoke as we drive. Unfortunately this life is taking a toll on me. The stress of this car and always needing something is terrible. Get a new car right. Yeah if life was simple we wouldnt be struggling daily breathing in all thise chemicals.
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The check engine light came up, after having the code read it was discovered that the turbo charger was bad. My vehicle was fixed by the dealer. Prior to being fixed my vehicle was running rougher and accelerating at a slower speed.
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When it’s cold outside the air induction signal comes on and comes off. This is the second time I had this service within a year. Mechanics advised me that there is nothing wrong with my vehicle and drives smooth that the code p1101 maybe a recall because they have been seeing it much frequent on chevy Cruze 2017,2018.
My vehicle started leaking coolant from the water pump. Gargling noise coming from the engine and coolant smell is going inside the cabin which is a heath hazard to me and my family. We have been having headache all day. I have 3 kids and a baby in riding in this vehicle.
I am writing to express my concern regarding a serious issue with my 2013 Chevrolet Cruze. Recently, I noticed that my car's engine was overheating, which I initially thought was due to a problem with the coolant or radiator. However, on November 18th, 2024, my vehicle suddenly broke down while I was driving on the highway. I had my car towed to a mechanic, who informed me that this particular model of the Chevrolet Cruze, specifically from the years 2011-2015, is known to have severe engine overheating problems. The mechanic also mentioned that in cases like mine, the engine is often seized and sent to the junkyard. After researching further and reading through numerous online reviews from other Cruze owners, I discovered that engine overheating is a common and recurring issue for many of them. This leads me to believe that this problem may be more widespread and could potentially be a defect in the design or manufacturing of the engine. Given the severity of this issue and the impact it has on vehicle safety, I kindly request that you consider issuing a recall for the engines in the 2011-2015 Chevrolet Cruze models, similar to the actions taken for other vehicle recalls, such as the Hyundai sonata. I hope that Chevrolet will take steps to address this issue and ensure that owners like myself do not have to face costly repairs or the loss of their vehicle due to an engine failure that appears to be inherent in these models. I would greatly appreciate your attention to this matter and hope for a positive resolution, such as a recall or another form of support for owners dealing with this serious engine problem. Thank you for your time and consideration. Sincerely rohit, pallirohit6@gmail. Com 2013 Chevrolet Cruze lt plate - 5kjl24 VIN - 1g1pe5sb5d7121981.
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The turbo has gone out twice, it was replaced under an extended warranty policy and it has gone out again and is out of warranty, also the plastic intake manifold has gone bad again. Also there is a plastic piece that comes off the engine and distributes coolant to the heater core etc. . . It has gone bad as well and is common on all 1. 4 turbos. .
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Coolant leaking , engine knock sound , turbo issue.
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Abs pump motor stuck x2 & is available for inspection. Brakes could potentially fail putting mine & other's safety at risk. Warning lamps were illuminated. This is the second time this has happened, pump motor was already replaced. There is a recall issued but not for my vehicle specifically. Can bus communication issues.
I am writing to submit a formal complaint regarding serious safety violations and malpractice by slvalley Chevrolet, along with accountability concerns with general motors (gm). This complaint follows an existing case with the utah attorney general consumer protection division (complaint sr:9-1384660535) and highlights multiple incidents that compromise vehicle safety and public well-being. Summary of issues: 1. **electrical issues and unsafe repairs**: I incurred substantial costs, including a recent invoice of **$2,210. * dated **October 23, 2024**, for a supposed resolution salt lake valley Chevrolet was supposed to have resvoled for an electrical issue. Despite this, the electrical problems remained unresolved, indicating a lack of professional workmanship and charges for servces not rendedered. Also additional time and money wasted. 2. **damaged oil pan**: salt lake valley Chevrolet caused damage to my oil pan, and they attempted to charge me **$866. * for this damage. I believe this to be an unfair and unjust practice that reflects poorly on the integrity of their service. I authorized an oil change with the electrical issue and after service the car came home leakinig oil. They damaged the components. An oil change would not have been conducted had there been damage. The April invoice with this company will also show a previous oil change and at that time no issue. 3. **continued safety hazards**: I paid **$531. * on **September 23, 2024**, for a battery cable replacement, oil change, and tire rotation, which resulted in a new leaking oil issue and a flat tire. My vehicle broke down in traffic due to these unresolved problems, creating a potential accident hazard on the road. Tried to charge me for the damage they caused to oil pan and plug. 4. **carcinogenic smoke exposure**: I faced severe health risks due to inhaling carcinogenic smoke following a service in **February 2024**. A leak at the turbo line feed was noted, and d.
My 2017 Chevrolet Cruze lt (VIN: 1g1bf5sm5h7268722, 1. 4l turbo, ~85,000 miles) is inoperable due to cracked pistons, a known issue in 2016–2017 models causing misfires and power loss (TSB 18-na-171). I seek gm goodwill assistance for repair costs (~$3,877–$10,500) and am exploring legal options, as no recall or class-action lawsuit currently exists.
The engine in my 2013 chevy Cruze failed due to the head gasket, and it causes the car to overheat. Chevrolet issued a recall on some 2013 and 2014 Cruze models for head gasket problems. The gasket in these models is known to fail and that can completely destroy the motor. When a head gasket fails that allows the oil and the coolant to mix; and that will destroy the lubrication in your engine and cause the engine to fail. Pepboys repair shop-- has the repair invoice.
The contact owns a 2012 Chevrolet Cruze. The contact stated while the vehicle was parked, the check engine warning light illuminated. The vehicle was taken to a dealer to be diagnosed. However, the vehicle was not yet diagnosed or repaired. The vehicle was taken to an auto repair shop where it was diagnosed that the vehicle was leaking oil, along with several other undisclosed failures. The vehicle was not repaired. The contact attempted to contact the manufacturer; however, the manufacturer had not yet responded. The failure mileage was approximately 100,000.
The contact owns a 2012 Chevrolet Cruze. The contact stated that while driving 30 mph, the vehicle lost motive power and failed to respond while depressing the accelerator pedal. The vehicle was able to be restarted on the third attempt; however, the failure recurred. The vehicle was not taken to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
I have a 2016 Chevrolet Cruze and the turbocharger intercooler hose basically broke from where the end of the hose starts and a little bit down in the middle area of the end part of the hose. And this caused my engine's power to be reduced inmensly. To the point that I had my foot pressing all the way down on the accelerator and it could not go any further down, and my car was moving slower than a turtle, and this is not an exaggeration! and also, at times when I have been at a red light my car turns off. One time my car turned off while I was driving on the street with cars behind me. Luckily, I was able to pull into a shopping center. And the air conditioner is also failing because I keep putting free on so it can be colder and all that comes out is hot air. I did not know that this intercooler hose was a major part of my vehicle's function. Also, the traction light came on, when I already had it off. If Chevrolet Cruze owners do not know about this issue, they need to know. Because this issue could eventually mess up the entire motor and possible blow it out. Which we all know a new motor is very expensive.
My 2017 chevy Cruze engine failed with only 38,000 miles on it (case [xxx]). After it happened, I read that this is a known problem (see link below). I hope that gm will consider a recall on this item in order to save others from this experience. When I contacted gm and chevy about this in late August, I was hoping that gm would take full responsibility for what clearly appears to be a manufacturing defect in cylinder 1. I was deeply disappointed that it took gm so long to respond to this request, and that the compensation was no more than the cost assistance that I was offered at the dealership originally. I will never buy a gm vehicle again, and will be sure to tell my friends and family about my dissatisfaction with owning a 2017 chevy Cruze. [xxx] sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
My car keeps telling me my trunk is open then it dings constantly going back and forth from tire monitor system to the trunk open. Then everytime I turn the car off I have to wiggle the battery cable to get my car to start and my power steering keeps going out. I'm aware there are recalls. For my car but beings my check engine light is on they r refusing to fix my car. I don't understand. I thought recalls were mandatory and had to be fixed. This car barely has 85,000 miles on it. I shouldn't be having all these issues. It's all electrical it seems like. I need help.
The contact owns a 2011 Chevrolet cruz. The contact stated while driving at an undisclosed speed, the temperature gauge indicated that the engine was hot (h). Upon checking the coolant level, the contact discovered that the coolant reservoir was empty. The contact refilled the coolant reservoir; however, the failure returned, and the coolant immediately leaked out of the vehicle. The contact refilled the coolant reservoir a second time and drove to an independent mechanic. A diagnostic test was performed that showed that a cracked tube under the coolant had caused a gasket to blow, leading to the coolant leak. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 96,000.
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Purchased a 2016 Chevrolet Cruze on [xxx]. [xxx]. As of July 26th I paid $862 on repairs for the car to be smoking this morning on my way to work [xxx]. In total I’ve spent almost or close to $2,000 in car repairs. This purchase was for my 17 year old daughter as a graduation present and for college. She was driving and car started to run hot and cut off in a busy intersection. She was unable to take the car to north carolina. The owner blocked me and the staff haven’t been accommodating since this process. Nor will they look at the car. This has put me in a financial burden and the safety conditions this vehicle is under. And damage this could have cause my daughter. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).
The car starts smoking upon acceleration and the engine light comes on. It also has a lot of oil on top of the engine. I took the car to an independent dealership and he stated the engine and gaskets are bad and this is a common problem with the 2014 chevy cruz. I've been told there was a recall and read online of a recall on the engine. However, I did not see a recall when I entered the VIN number on the national database. I need for a manufacturer representative to contact me as soon as possible to make this situation right.
At just over 70k miles the engine began running rough. Diagnostic showed cylinder 1 pressure issues from cracked piston requiring engine replacement. This vehicle has had all recommend service since owning it.
I am leasing this vehicle and it continues to have warning light on staring the vehicle engine power reduced as I'm driving and holds back vehicle and also airbag restraining system light continues also to be on. This is not normal wear and tear and I read previous years had this issue as well. This is still an issue concerning of my safety. Paying for inconvenience.
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My car smells like oil burning with white smoke . And the valve cover leaks and the head gasket is damaged I need help still an issue the air bag light on. This car is un safe.
I own 3 chevy Cruze, a 2012, 2013 and 2016. They all partial power down or decelerate while driving. The local chevy dealers has no recalls for this issue or any other for that matter. Please advise.
Defouw Chevrolet was negligent in performing the proper repairs per a gm service bulletin and special coverage. They refused to provide service, falsely claimed that I refused diagnostic, misdiagnosed the vehicle, replaced the wrong part, and were extremely rude and misogynistic. Additionally, they claim the issues were pre-existing while lacking any evidence. As a result, the vehicle now needs $6,400 in repairs, and neither gm nor defouw will compensate us. Additionally, we have incurred $1,000 in towing costs, among other expenses.
The contact owns a 2014 Chevrolet Cruze. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact continued driving the vehicle with the check engine warning light illuminated. The contact stated that there was white smoke coming from the front of the vehicle. The contact stated that the check engine warning light had started flashing quickly, and the vehicle lost motive power and stalled. The contact was able to drive the vehicle back to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 169,000.
Car continues to leak coolant.
Coolant loss and overheating requiring additional coolant. Warning of possible power loss due to overheating.
Car caught on fire under hood.
Since I’ve brought the car there is always an issue with the car overheating and something with the cooling system that needs to be repaired. It happens frequently and I’ve spent more in repairs than what I paid for the car. It’s always something with the coolant system that causes it to overheat which is dangerous.
Losing coolant seems like blown head gasket.
To whom it may concern, I am writing to express my deep disappointment and frustration regarding my recent experience with my 2017 Chevrolet Cruze. It has come to my attention that there is a known issue with the piston in the engine of this model, and unfortunately, I have fallen victim to it. This issue has caused significant inconvenience and expense for me. As a loyal Chevrolet customer, I expect better quality and reliability from your vehicles. I urge you to address this matter promptly and take responsibility for the faulty piston in the engine of the 2017 Chevrolet Cruze. I trust that you will take appropriate action to rectify this situation and restore my confidence in your brand. Case # 9-12557961076.
Everything thing on this engine has failed. Oil and coolant leaks just keep happening now the head gasket started leaking.
The main seal.