Power Assist Brake Vacuum Problems of Chevrolet Equinox

Brakes locked up after turning off of an exit leading to an intersection and incident that could have killed myself and those around me. Aaa towed my car to their garage and said it fits a safety recall according to the year make and model and I needed to take it to chevy because the brake vacuum pump has disintegrated despite my brakes, rotors, brake pads, fluids, etc all in brand new and phenomenal shape as well as a well maintenance’d vehicle which is proof this is a manufacturer issue, not my doing, nor is it “wear and tear”. The vehicle also smelled like fire which is another reason management at aaa and other local garages feel this is a safety issue beyond what they feel comfortable with. Chevy said that although they fixed many of my make and model for this same very dangerous issue, nothing can be done because it doesn’t fit the VIN. Aaa advised me to reach out again explaining this is a danger on the road and needs fixed properly. Other garages will not feel comfortable fixing this issue knowing this recall by gm lists public litigation’s totaling millions of dollars worth of lawsuits for the same exact problem. I would appreciate urgent assistance on getting this extremely dangerous recall taken care of.

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The contact owns a 2020 Chevrolet Equinox. The contact stated that while exiting the highway at 50 mph, the brake pedal had hardened and the contact could not depress the brake pedal. Several brake warning messages appeared on the instrument panel. The contact shifted the vehicle into neutral(n) and pulled into a parking lot to allow the vehicle to coast to a stop. Once the vehicle slowed to a complete stop, the contact shut off the vehicle. The vehicle failed to restart after multiple attempts. The contact called a relative to the scene who used a code reader to determine the cause of the failure. The code reader showed that there was a defect with the vehicle's vacuum pump, brake sensor, and intake camshaft position timing. The vehicle's codes were reset and the vehicle restarted; however, the brake failure persisted. Due to the failure, the vehicle was initially towed to the relative's home and eventually to the dealer. The dealer performed a diagnostic where they discovered metal shavings in the engine camshaft which damaged several parts of the engine. The vehicle had yet to be repaired and remained in the possession of the dealer. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline to file a complaint. The failure mileage was approximately 100,000.

See all problems of the 2020 Chevrolet Equinox 🔎.