Rear Axle Spindle Problems of Chevrolet Impala - part 2

Tl-the contact owns a 2008 Chevrolet Impala. The contact stated that both rear tires had to be replaced every three to four months due to the inside of the tread wearing down. The vehicle was taken to the dealer and was diagnosed that the rear axle spindle had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 42,000. Djr.

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On 9/08/09 I went to a local tire dealer to repair 2 slow leaks in my tires. I was advised the tires badly needed aligned. On 9/09/09 I got my alignment. The repairman advised me the tires were all worn badly, and I needed new ones before winter. At that time my mileage was about 16,900 miles. On 11/02/09 I bought 4 new tires for a cosdt of $425. 79 out of necessity for upcoming winter driving. I thought it was very odd that I needed new tires on the Impala that I had purchased two years ago, but I trust my tire man, so I did not question what he told me I needed to do. It has been almost two years again, so now I am concerned about whther I need new tires again already due to this gm problem of defective spindle rods, which connect the suspension to the rear wheels. I am concerned about this problem as a safety issue when I am driving my vehicle!!!.

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2008 Chevrolet Impala. Consumer states severe problem with tires the consumer stated he has spent more than $588. 54 on wheel alignment checks and new tires, not knowing about the spindle rod problem. The consumer encountered severe and dangerous uneven tire wear. The consumer finally replaced all the tires.

The contact owns a 2008 Chevrolet Impala. The contact stated that he had to repair the front end alignment excessively due to the rear spindle. The failure caused the rear end of the vehicle to move. The contact replaced all four tires at 17,000 in September 2009. The dealer advised the contact that the tires had worn, and that the front end alignment could wear easily as well. The manufacturer was aware of the failure. The current mileage was 40,000. The approximate failure milage was 10,000.

I purchased 2007 chevy Impala with 32,000 miles. I bought this at a gm authorized dealer. How can they sell a car with an alignment issue. At 40,000 miles the inside of the rear tires are almost bald. I called gm an got a case number of 71-686232146 they stated that I would have to go and pay a dealership $100 to do a diagnostic on the car and they would then at that time do a review if they would cover the repairs or not. Upon researching on the internet I have found several other people with the same problem on this car. Gm is admitting this is a problem on the police version of the car. The part numbers for the spindle rod is the same on both cars. I believe gm isn't fixing civilian cars due to we don't have unlimited money and lawyers like the city, state and government. I noticed this on Tuesday December 9th 2008 on an icy road. At 30 mph, it feels like the rear end wants to pass you or like as if you where pulling a trailer that was violently wiping back and forth. When I went from dry pavement to icy pavement the car went sideways. I had made an appointment with country side motors in wellington kansas 67152 phone 620-326-7433 and spoke with the service manager ron. We made an appointment for the next day. He called me back 15 minutes later after looking at the recall for the police version and said he didn't like my attitude the last time we talked on a different issue "it was about the tire pressure monitoring system being off, he said my tire were over inflated and to not go by what the tire manufacturer says but go by what gm says to inflate to. I told him not so and an example of it was Ford also thought they knew better than the tire companies and they were wrong too. " so he told me that country side was washing their hands of me and my issues and hung up the phone. I believe this to be a serious safety issue with the car. A person could involuntarily swerve and hit an oncoming car. The parts are $250. 00 plus install and new tires.

A friend a mine told me I needed to check the rear tires on my 2007 chevy Impala. He stated that he knew of several cases that the inner rear tire had severe tire wear and could cause an accident. I check my tires and found that both rear tires had been worn down until the steel belt was visible on the inner two inches of the tires after only 20,000 miles. The front tires also had worn on the inside two inches of the tire. I contacted the dealer where the vehicle was purchased and told there was no recall or service bulletin and the problem was I did not rotate the tires properly. After calling several other dealers and gm customer service the dealer where it was purchased told me to bring it in to be checked. When I arrived before the service department even looked at the vehicle, I was told there was nothing covered by the warranty and there was nothing they could do. I was told by the service department that my vehicle was not safe to drive home due to the tire wear. I was told by the gm customer service it was not there problem, case closed. I did learn after some research the gm has a problem with the 2007 Chevrolet Impala police vehicle. ¿a condition that may cause rear wheel misalignment, resulting in lower tread dept on the inner side of the rear tires. Gm will replace rear wheel spindle rods, align the rear wheels and if necessary replace the rear tires at no cost. Gm has admitted they have a problem with the police Impala but not any other models of the Impala. Before this causes accidents gm needs to come out with a recall to fix all of the Impalas.

I have a 2007 chevy Impala. Bought it in Nov 2007 with 13,000 miles. I noticed all winter driving on snow and ice. , that it was handling terrible, was swaying all over. Contributed it to the excessive snow. In may 2008 my check engine light was on took it to the dealership and then was told both of my rear tires were worn down on the inside down to the metal. I now have 19,000 miles on it. Rear tires had to be replaced and an alignment. I ask how this could happen with so few miles. I was told " that it just happens" no it does not just happen. The rear wheel spindle rod needed replaced and this caused the tire wear. The dealership would not work with me at all and I had to pay for all repairs. I found out that their was police vehicle that this happened to and gm paid for the tires, because it was a defective rear wheel spindle rod. I contacted gm customer servi ce and was told that they replaced the tires on the police car because it was known to go bad on the police equipped vehicle,. And of course it shouldn't matter, a 2007 chevy Impala is the same no matter if the police are driving it or if I am. I got no where with gm, in fact I was treated very rudely by the customer service manage. I am still pursuing it. Everyone who has had this problem, should continue to pursue this. It is not right, we should be compensated for this.

I will not drive this car down any steep grade. Going down cuesta grade and applying brakes, the steering wheel shakes uncontrollably. We had the car checked out at a dealer and they said it was probably the rotors. We then had them turned front and back and got a front end alignment. That did not change anything. We then had a four wheel alignment done and replaced the brakes. No difference. That is when we were told we needed to replace our tires. The rear were wearing out at very fast. They lasted under 20k miles. We are now on our third set. It's too bad gm will not recall 2007/2008 Impalas. Only the police version. This is not right. Our rear spindles and front upper/lower control arms should be replaced at no cost to us. If not who would bother buying this car when we sell it?.

Only the inside 1 inch of both rear tire wear out after 15,000 miles down to the cords. General motors has replaced two sets of tires for me but the second I hit 36,000 mile warranty they refuse to help me anymore. There is a program bulletin from general motors on this defect (bulletin number 08032) for the police package vehicles only. I looked up the defective part numbers (10329689 & 10329691 -rod & rear spindles) and they are the same part whether they go on police vehicles or the common consumer vehicle. Defective is defective. I have argued with general motors and they refuse to help the common people who buy the majority of their Impala vehicles. No matter how many times I take it back to the dealer they can't line up the rear end to stop the wear. Someone is going to blow a rear tire and have a fatal crash!.