Chrysler 300 owners have reported 216 problems related to alternator/generator/regulator (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chrysler 300 based on all problems reported for the 300.
The contact owns a 2013 Chrysler 300. The contact stated that on several occasions the vehicle would not start. The vehicle was examined by an independent mechanic who diagnosed that the alternator was faulty and needed to be replaced. The vehicle was not repaired. The contact indicated that the vehicle was previously service under the NHTSA campaign number: 17v435000 (electrical system). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 67,400.
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Tl the contact owns a 2014 Chrysler 300. The contact stated while driving at 20 mph, the vehicle stalled. The contact stated that the lights started flickering. The contact stated that the alternator failure warning light was illuminated. The vehicle was not able to be restarted and was towed back to her residence. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The contact had the vehicle serviced under NHTSA campaign number: 17v741000 (electrical system) two years prior, and related the failure to the recall. The vehicle was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 88,900.
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It caught on fire an burned the alternator out an also the main harness to the vehicle.
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Tl the contact owns a 2009 Chrysler 300. The contact stated that while driving at approximately 60 mph, the vehicle stalled without warning. The vehicle was towed to the residence. An independent mechanic was called to the residence to diagnose the vehicle. The contact was informed that the timing belt needed to be replaced. The contact was also informed that the alternator was defective and needed to be replaced. The vehicle was not repaired. The failure mileage was unknown. The VIN was unavailable.
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I recently ran into some mechanical issues that have concerned me. I was driving my vehicle October 9th 2019 on the highway with an average speed of 70mph �speed limit� and without any warning the vehicle cut off while still in motion. There were no warning lights or any indication that I was having any issues mechanically. I was able to pull over safely and the vehicle would not start. After 15-20 minutes on the side of the road and a few phone calls to a towing company I tried to start the vehicle and it started right up. I contacted the nearest dealer to me �rocky mount Chrysler Dodge Jeep ram fiat, located at 1340 s wesleyan blvd, rocky mount, nc 27803 at phone number 252-977-1340�. I was told by the service manager my vehicle had already had the recall for the electrical system: alternator/generator/regulator completed and there should not be any problems. This was even after stating the issue which I caused me to be on the side of the road. Believing the recall actually fixed the problem the first time then why am I now/still having the same problems as listed with the recall, electrical system: alternator/generator/regulator.
My 18 year old son was driving the car at about 40-50 miles an hour on a very busy street in bellevue washington, a city he's not familiar with when the car suddenly shifted into park and would no longer accelerate. He had to think quickly and by the grace of god he was able to momentarily get the car in drive and pull over into a driveway. Once stopped the car would not shift into any other gear, it would revert back to park regardless of what gear you shifted it into. We tried to shift it into drive and it reverted back to park. This is the second very serious situation I've had with this car. The fuse happens over a year ago when the car just stopped running in the middle of driving. I almost got hit by a bus but luckily I was also able to think quick nd turn into a urgent care parking lot. It was a faulty alternator that was a part of a recall. I am very scared to drive this car and do not want my so. To ever drive it. It's supposed to be a second car for him to drive but its unsafe. I want Chrysler to pay me out of my loan as I never want to drive this car again and I still owe $15,000 on this car.
While driving down a busy highway my car began to have electrical issues with the lights blinking and display going in and out before the vehicle cut off in the middle of the road. I had three children all under the age of five. After having it towed and inspected a refurbished alternator was put in due to a recall (new ones were on back order). Last week my power steering went out while I was driving. I couldn't move the steering wheel at ali. I called the insurance company to send assistance to no avail. I replaced the power steering fuse the next day and after dropping my son off to school, it went out again in the middle of the road. Luckily, I had purchased extra fuses in the event it went out again. I took it to the dealership that did the work before, where they told me the only thing that would fix that problem would be to replace the power steering pump because its electrical. Having electrical issues that affect your ability to operate the car while you are operating it is extremely dangerous and frightening especially when you have children aboard.
Tl- the contact owns a 2012 Chrysler 300. The contact stated that while driving approximately 35 mph the vehicle suddenly shut off causing the vehicle to crash into the rear of a second vehicle. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The contact indicated that the vehicle was previously serviced under the NHTSA recall campaign 17v435000(electrical system) and the alternator was replaced but the failure had recently reoccurred. The manufacturer and local dealer courtesy Dodge(440 28th st se. Grand rapids mi) were notified of the failure. The VIN was not available. The failure mileage was 111,000. Jft.
Stoneridge Chrysler Dodge Jeep ram pleasanton, CA sold me this vehicle in March 2019, soon as left the dealer the alternator went out, then the engine light came on. The rear camera do not work, the uconnect do not work-malfunctions. The car was returned and kept for two to three weeks. Returned to me with the uconnect malfunctioning, engine light back on, rear camera not working.
While driving, the vehicle warning lights indicated systems starting to shut down---warning lights for abs, traction control, battery low, check engine, etc. Then "brakes" red light started flashing, and car felt like brakes were on. Car systems lost all power and car stalled, and I could not even run the "blinker" warning lights or any lights at all. I was able to swing car to side of road just in time before it basically "locked up" dead and immovable. Had to have car towed 2 miles to home. I had previously called local dealer and Chrysler headquarters 4 different times to schedule the 17v-435 alternator recall service over a several month period starting March 2018. Was told twice I had been moved up the waiting list for parts and they would call to schedule appointment. As of date of alternator failure December 13, 2018 I was never re-contacted for an appointment to bring car in for recall service. Car now sitting dead and immobile at my home.
Tl the contact owns a 2008 Chrysler 300. While driving 25 mph, the vehicle stalled without warning and crashed into a curb. The contact then noticed smoke coming from the passenger side of the vehicle under the hood. The contact also smelled a burning odor within the cabin of the vehicle. The fire department was contacted. The hood was opened and an off duty fireman was able to extinguish flames coming from the alternator. A police report was not filed. The vehicle was not towed. The contact stated that the vehicle remained at the scene awaiting the insurance company to make arrangements to have it towed to Jeep Chrysler Dodge ram fiat of ontario (located at 1202 auto center dr, ontario, CA 91761, (909) 906-7097) for diagnostic testing. The vehicle was not repaired. The manufacturer was contacted and opened case number: 35164546. The approximate failure mileage was 120,334.
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Tl the contact owns a 2014 Chrysler 300. While driving 35 mph, the service power steering, service shifter, no bus, and check engine warning indicators illuminated. The contact drove home and made arrangements to have the vehicle towed to an independent mechanic for diagnostic testing and repairs. The dealer was not contacted. The contact was concerned that the failure was due to the alternator; however, a diagnostic test had not been performed. The vehicle was not included in NHTSA campaign number: 17v435000 (electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 45,000.
Tl- the contact owns a 2012 Chrysler 300. The contact stated that while driving 12 mph, the contact noticed smoking coming from under the hood with no warning lights illuminated. The contact was able to pull over to the side of the road and turned the vehicle off. A police report was not filed. The fire was extinguished by an independent mechanic. No injuries were sustained. The contact stated that the vehicle was inspected by a independent mechanic where they failure was diagnosed as the alternator needed to be replaced. The vehicle was not repaired. The VIN was not included om NHTSA campaign number: 17v435000 (electrical system). The manufacturer was not notified of the failure. The failure mileage was unknown.
At 7:30 pm on the fdr drive approaching exit 17 at about 45 mph. My Chrysler 300 went completely dead while driving with my children in the car. No warning the car just came to abrupt stop sliding for about 10 feet before fully stopping. The engine went dead the light went off I couldn't steer nothing on the car works, never seen anything like that in my life. Thank god it was still bright out so I can and other driver was able to see me to avoid hitting the car otherwise we could of been dead or a very nasty accident. The nypd came ask what happen they said it's the alternator I used a jumper I had in the back to jump it it started I exit the highway it stop dead again no warning on 125 st. The officers activated the shift lock and help me push it to the side of the road. Where I paid $217 to have it towed to brooklyn. Called star Chrysler Sunday explaining what happen they said their service dept closed Sunday. Called back 7 am Monday, they won't even come tow or send a tow truck. Miss terry telling me it's my responsibility to have the car towed to them. I paid another $190 to tow the car from brooklyn to queens village NY. Got there they insist I leave the car and go home don't even want to say why the car almost killed me and my kids. Tuesday 7 am I called for an update miss terry said we didn't get to look at it yesterday we'll try to get it in today, is she kidding me. That so irresponsibly.
Nhtsa recall number: 17v-435. For the past eight months I have tried to have this service recall taken care of. I have brought my car to my local dealership multiple times and was told that the parts have not shipped yet. I have made multiple documented phone calls to the recall Chrysler customer care handling the recall for me and failed to get the replacement part. Chrysler has been delaying the recall parts so that the vehicle warranties run out. On 4/11/2018 at 1 pm Chrysler alternator started smoking. All the units in the cars were fried. Would not shut off I had no control of anything. I also have a video of what happen and getting little help from Chrysler.
I have a recall for alternator I have had four appointments sinc November. Each time they study the problem charge chysle for the inspection then tell me they don't have a altinator. I am concerned that Chrysler maybe getting skrewed the dealer is galeana Chrysler Dodge Jeep in ft myers florida. The call me up for an appointment then tell me they don't have the part. What do I do. It's a alternator recall.
Experience recall t36: I was taking an exit off ramp from the highway when I could smell a burning smell. The abs, battery and check engine light started blinking. My speedometer was moving up and down, my screen started blinking, windshield wipers went on on its own and my car just locked up and all lights completely went off. Steering and brakes was not operable. As I came down the hilled ramp I pulled over (steering wheel) was hard to steer, hoping and praying that I didn't hit the light pole that was approx. 10 ft away. Thank god the car came to a complete stop about 5 ft away from the light pole. I was not able to put the car in the park position. I called roadside assistance and the tow truck guy couldn't get the car into neutral in order to tow it! he had to open up something by the shifter to force it to go into neutral. Got to the dealership and they quoted me a $160 diagnostic fee. Found that the problem was the alternator which also killed my battery. My car went to the dealership at about 10:30am. The shuttle service brought me to work. By 3pm I didnt get any phone call regarding the status on my car, I called them to check. They said it was the t36 recall -the alternator is faulty that they will try to get the new alternator covered without me having to pay anything out of pocket. The car wouldn't be able to be repaired until the next day. Well today is the next day, they will replace the alternator free of charge but it'll still be a defective one because I will still have to come back to the dealer "when they get the right alternator" and replace it again! this means I will still be driving my "unsafe" car that could get me in an accident or burn until the new part comes out!!this is totally ridiculous! I called the dealer monthly prior to this happening to no avail. I feel like they should provide me a rental car until the "right part" comes in!.
17v-435 recall. Message light shows on dash saying "battery saver mode". Take car to dealer who cannot understand why msg is showing. Runs diagnostics and cannot find any problem. Says does not have parts to replace the alternator that is on the recall. 6 days later the car stops in the middle of the busy 4 lane road, dash light flashing, then flashing lights stop and car is dead, engine and all. Called dealer, no answer. Called aaa. Tow truck towed car to nearest auto repair shop. Auto repair shop found a defective alternator and battery damage. Repair shop had no problem finding a replacement alternator. Replacement battery not available.
The contact owns a 2012 Chrysler 300. While driving approximately 40 mph, the "battery save mode" message suddenly displayed. Also, the radio turned off, the traction control and anti lock brake indicators illuminated, and the vehicle suddenly stalled. The battery was later replaced. When the vehicle was started, smoke appeared from the alternator. The vehicle was towed to the local dealer (pearl Chrysler in peotone, IL). An investigator from the manufacturer was sent to examine the vehicle. It was determined that the alternator was severely damaged. The manufacturer was notified of the failure. The failure mileage was 92,000.
Alternator replacement is still not available could possibly cause engine fire.
The contact owns a 2012 Chrysler 300. The contact stated that while driving the vehicle at an undisclosed speed, there was an abnormal smoke odor coming from the engine compartment. The vehicle was taken to west covina Chrysler Dodge Jeep ram located 298 n azusa Ave, west covina, CA 91791, (626) 858-7202, to be diagnosed. The contact was informed that the odor was from the alternator. The contact was informed to keep driving the vehicle and that the vehicle was safe. A week after the vehicle was taken to the dealer due to the smoke odor, while driving at 60 mph, the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to alhambra Chrysler located at 1100 w main st, alhambra, CA 91801, (626) 537-2400, to be diagnosed. The contact was again informed that the alternator failed and needed to be replaced however, the contact was again informed that the remedy part was not available. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 17v435000 (electrical system). The manufacturer was contacted and notified of the failure. The approximate failure mileage was 90,000.
Alternator fails causing engine stalling while driving for vehicles equipped with a 5. 7l or 3. 6l engine and a 160, 180 or 220 amp alternator, the alternator of the vehicle may fail, resulting in the engine stalling while driving. A failed alternator would also lead to a dead battery, preventing the vehicle from having electrical power to start. The alternator in affected vehicles also could possibly short circuit, causing an engine fire. The car turned off while in the drive position. I was leaving the company parking deck. I received two battery jumps the car turned on and once the jumping cables was removed and the gear switched to the position of drive the car turned off. I also purchased a new battery this year as it happened before earlier this year.
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Alternator failed, the vehicle stalled after two jumps.
The contact owns a 2012 Chrysler 300. While driving 15 mph, the engine stalled and various warning indicators illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the alternator failed and needed to be replaced. The VIN was included in NHTSA campaign number: 17v435000 (electrical system). The vehicle was repaired with a used alternator. The local dealer (sterling heights Dodge Chrysler Jeep ram, 40111 van dyke, sterling heights, mi, 48313) stated that the VIN was not included in a recall. The manufacturer was not notified. The failure mileage was approximately 75,000.
My car stopped on me, had a mechanic look at it and was told my alternator went out,. When he went to look up my part it showed it being recalled, so he called Chrysler and was told my part was on back order and they didn't have eta on it. So they found the part and could do the repair, but suggested I call Chrysler again to see what my options were before they did the work. So called my local Chrysler dealership and was told I pay for a tow and have my car towed to them, they could do a temporary repair, which I would also have to pay for a rental, but I still would have to bring my car back when the actual part comes. They didn't have an option for me to have my car repaired some where else than be reimburse. So I called Chrysler customer service line and spoke with a rep explained my situation and was told to go ahead and have the other place repair my car and I would have to submit my receipt for review to get reimburse.
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The contact owns a 2013 Chrysler 300. While driving 35 mph, the engine stalled without warning. The contact pulled the vehicle over to the side of the road. The contact turned off the vehicle, attempted to restart it, but the engine failed to work. The vehicle was towed to car pros Chrysler Jeep Dodge ram (585 rainier Ave s, renton, wa 98057) where it was diagnosed that the alternator needed to be changed. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 17v435000 (electrical system); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted at 800-992-1997, but was not able to confirm when the parts were to become available. The approximate failure mileage was 69,000. VIN tool confirms parts not available.
Tl-the contact owns a 2014 Chrysler 300 touring. The contact stated that while driving 50 mph, the vehicle completely loss power. The contact coasted to the right side of the road onto the shoulder. Immediately, the contact smelled smoke enter into the cabin of the vehicle. The contact exited the vehicle and inspected the trunk to see if the battery was affected. The vehicle was towed to an independent mechanic where it was determined that the alternator had failed. The vehicle repaired. Ancira Chrysler Dodge of san antonio, texas located 10807 interstate highway 10 west, 78230 was made aware of failure and stated that the VIN was not included in the NHTSA campaign number: 17v435000 (electrical system). The manufacturer was made aware of the issue and stated that there were no recalls on base models of the vehicle. The failure mileage was 43,434. Ad.
I started my vehicle and immediately the alternator started smoking. I turned off the car and the alternator kept on smoking and right after that I tried checking for any messages on the dash board but the car was completely dead.
Alternator went out while driving. Service department had my vehicle for 7 days. We went back and forth as to who was going to pay for the repair that was covered under the t36 recall. 5 days after said repair, the a/c compressor is not working.
The contact owns a 2013 Chrysler 300. After starting the vehicle, the contact noticed smoke under the hood. The contact opened the hood and saw sparks and flames emitting from the alternator. The fire department was not contacted and the fire extinguished itself. There were no injuries. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact spoke with normandin Chrysler Jeep Dodge ram fiat (900 capitol expressway auto mall, san jose, CA 95136) who stated that parts were not available and they could not inspect the vehicle. The manufacturer was made aware of the failure and stated that they would contact the dealer and call back. The VIN was included in NHTSA campaign number: 17v435000 (electrical system), but the parts were not available. The approximate failure mileage was 80,000.
2012 Chrysler 300. Consumer writes in regards to t-36 alternator safety recall. The consumer stated the manufacturer exceeded a reasonable amount completing the recall repair.
The contact owns a 2012 Chrysler 300. The contact received notification of NHTSA campaign numbers: 17v435000 (electrical system) and 16v240000 (power train); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. While pulling out of a parking lot, the vehicle suddenly lost power and caused the navigation and insturment panel to fail. The contact was unable to switch gears and move the vehicle. People nearby assisted the contact with pushing the vehicle to a nearby dealer. The contact had the vehicle towed to the morlan Chrysler dealer (374 siemers drive, cape giradeau, mo 63701; 573-207-4478 or 573-388-3217) where it was diagnosed that the alternator failed and also caused the battery to fail. The dealer diagnosed that the alternator needed to be replaced despite the recall remedy not being available. The vehicle was not repaired. The manufacturer was notified and filed a case. The contact stated that the case was being escalated, but the contact had not heard anything as of yet. The approximate failure mileage was 67,229. VIN tool confirms parts not available and parts distribution disconnect.
The contact owns a 2011 Chrysler 300. The contact received notification of NHTSA campaign number: 17v435000 (electrical system). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Grey Chrysler of stroudsburg, pennsylvania was contacted about the recall and stated that the parts were unavailable. In addition, the dealer stated that the contact could pay for the recall repair, keep the original receipts, and be reimbursed by the manufacturer. The manufacturer was made aware of the issue. While stationary, the battery indicator illuminated. The contact opened the hood and noticed wires within the alternator were melted. The failure mileage was unknown. VIN tool confirms parts not available.
I was sent a recall notice thru the mail and I was given a appointment on October 17th 2017. I had to end up calling moss bros of moreno valley on September 23rd 2017 to accelerate my appointment because my radio, dash and windshield wipers were acting up and flickering at the same time. The vehicle also started to sputter then shut down. The same thing happened on September 25th 2017 but I called again because my vehicle stop while making a left turn and stopped in the middle of a intersection. Lucky avoiding an accident but I couldn't get it to go in any gear and or neutral to push it out of the intersection. I had to 'youtube' a video to learn how to move my car. This time moss bros in moreno valley moved my appointment to September 26th 2017 to do a diagnosis test to see if it even had to do with my recall. I had to pay the tow fee of $75. 00 to get it to the dealership, "pay" for a new battery which I think it's b. S. Of $210. 00. The car started up perfectly fine every time. I also know that a bad alternator can cause the battery to� overload and overwork which will cause it to fail. I dont understand why I have to pay for sonething thats been an issue wit so many cars. The dealership can't give me a straightforward answer so if someone from your department please let me know ASAP where to go from here because at this moment I'm car'less/ borrowing from a family member. �.
The contact owns a 2013 Dodge charger. The contact stated that the alternator failed. While the driver drove the low battery warning light illuminated and a burning odor emitted from under the hood. The contact inspected the vehicle and replaced the engine oil and the engine operated as normal. However, a few weeks later while attempting to start the vehicle, a burning odor emitted again from under the hood. The contact inspected the vehicle and found that the top to the alternator was burned. The vehicle was parked at the contact's home. The vehicle was not taken to a local dealer for inspection. The manufacturer advised the contact that the parts were unavailable for repair. However, the contact was advised to replace the alternator and he will be reimbursed. The vehicle was not repaired. The VIN was included in NHTSA campaign number 17v435000 (electrical system) but the notification was not received. The approximate failure mileage was 115,000. VIN tool confirms recall incomplete remedy not yet available.
Problem Category | Number of Problems |
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Electrical System problems | |
Alternator/generator/regulator problems | |
Car Will Not Start problems | |
Ignition Switch problems | |
Horn Assembly problems | |
Ignition Module problems | |
Wiring problems | |
Starter problems | |
Software problems | |
Battery Dead problems |