12v/24v/48v Battery Problems of Chrysler Pacifica

The contact owned a 2017 Chrysler platinum the contacted stated the vehicle was parked in the garage, when the battery caught on fire. The fire expanded all throughout the contacts home. The fire department extinguished the fire. A fire report was not filed. The wife suffered minor burns and smoke inhalation since the fire reached her bedroom as she was sleeping. The wife was taken to the hospital for medical attention. The vehicle was destroyed as it was consumed by the fire. The manufacturer was not notified of the failure. The failure mileage.

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The contact owns a 2018 Chrysler Pacifica hybrid. The contact stated that while driving approximately 75 mph in hot weather, the vehicle went into a "turtle mode" and decelerated to 38 mph. The contact stated that the failure reoccurred while driving. The vehicle was taken to the local dealer where the failure could not be duplicated. The contact later received recall notification of NHTSA campaign number: 22v077000 (hybrid propulsion system) and the vehicle was taken to a second dealer, town Chrysler Jeep Dodge ram (1001 n miller st, wenatchee, wa 98801), for recall repair. However, the dealer was unable to drain the battery for recall repair after several attempts. The dealer informed the contact that they were unable to drain the battery as the engine continuously kicked in. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000. Parts distribution disconnect.

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