Electrical System Problems of Chrysler Pacifica - part 1

On multiple occasions, from 2023-2025 our vehicle has had issues where all the gauges and warning lights go off and vehicle stops and turns off regardless of driving conditions. Recently happened yesterday. The culprit is the can c bus connectors that Chrysler is using. They short out causing the issue and because so many systems codes get tripped after nearly a year of back and forth with dealerships unable to diagnose issue I went to a Pacifica forum where there are 1000s same reported issue. The issue is caused by the cancam bus connectors - specifically under the dashboard in our case, due to Chrysler using zinc based soldering that cannot handle the heatand elements. These solders use to be made out of lead that can handle the elements. We are replacing them for the 2nd time in less than a year after,as mentioned before, my wife and daughter had van completely stop and shutoff in the middle of traffic. This has happened recently every couple days for the last 3 weeks - previous time happened off and on while waiting for answers from dealership for over a year, they cannot recreate issue because it's random and therefore will not chae the issues or listen when I asked to specifically check item. (files uploaded are from video my wife captured).

See all problems of the 2020 Chrysler Pacifica 🔎.

I am having an issue with the monitor in vehicle. For several months now have and issue with the backup camera some times working and sometimes it doesn't. It will sometimes be gray or black but will show the lane lines but no outside picture. It will also sometimes show the backup camera but it will be froze and does not move with the vehicle. Saturday had and issue where the monitor was ghost touching the buttons on the screen; it was turning the channel and also changing the air conditioner. I had to cut the radio and monitor off so the air would work properly. Was reading online where some people were having this same issue and was saying it was being recalled for software issues, but with my VIN number shows no recalls at all. Just wondering if this is a issue that should be recalled on these vehicles or if there is another reason for it. If it happens again I will surely get pictures or video evidence since there is an option on here for it.

See all problems of the 2019 Chrysler Pacifica 🔎.

When turning to the right, around 35-45mph on a sharp turn, the steering will stick. Yesterday the sticking was so bad it almost caused me to lose control in the middle of the curb. It does not stick when taking sharp turns to the left. The mechanic has not been able to locate the issue.

See all problems of the 2017 Chrysler Pacifica 🔎.

After safety recall 73b was performed on my 2018 Chrysler Pacifica hybrid on 08/25/2025, the vehicle's check engine light illuminated on 09/09/2025. I was inundated with multiple failure lights including; check engine, service electronic throttle control, service hybrid electric vehicle system, blind spot alert, and I felt like I lost power steering. I was unsure if the van was safe to drive, but was able to get it to the dealership. They were able to pull multiple codes. Including the one for the check engine light. They decided that the problem was related to the abs control module. They replaced it and the van has been fine so far. It seems these error codes are widespread after performing recall 73b. Many other customers are complaining of the same thing. I believe these errors are from the testing to the high voltage battery, and their 'software fix'. It's not safe to lose your power steering while driving. It's not safe to have multiple error codes continuously going off while operating the car. It's not safe to have a family car that we have been told twice to not park in the garage, charge, or park near a structure. This is their second attempt at 73b, and overall the second fire recall. My van and high voltage battery are definitely available for inspection.

See all problems of the 2018 Chrysler Pacifica 🔎.

The vehicle will randomly shut itself off while it is operating causing the dashboard to flicker on and off before shutting down fully. The steering wheel gets stuck at the 1:00 position.

While driving in the carpool lane on the freeway, the vehicle displayed “stop safely. Vehicle will shut off soon” and lost all power. I am pregnant and had four children (ages [xxx] , [xxx] , [xxx] , and [xxx] ) in the vehicle. The outside temperature was over 100°f, and we were two hours from home. The car was completely disabled in heavy traffic, creating an extreme safety risk for my family. After waiting about 15–20 minutes, the vehicle restarted and we were able to continue. A code scan showed p0a78 – drive motor “a” inverter performance. This is a serious safety concern, and I am requesting immediate inspection and repair under warranty. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2023 Chrysler Pacifica 🔎.

Vehicle will start but the shifter will work. It threw a check engine light and check hybrid system code. You cannot get the vehicle out of gear and the shifter will not light up. After shutting the vehicle off and on 3 times it erased and acted like it never happened. This is the third time it has happened. What’s bad you can drive somewhere and be stuck there for hours not knowing if you need a tow or it’s going to reset again. Don’t know if something my happen while driving as well.

After the latest 73b recall, the engine light sporadically turn on. In one occasion, while cruising at low speed ~25mph in the electric mode, the vehicle switched to gas engine mode even there was 16 electric miles on the battery. This issue was not there prior to the recall. Need investigation on the software reliability and the underlying battery issue.

My van completely shut off, and all lights on the gear shifter stopped working. Yes, it is available for inspection until the gear shifter is replaced, as recommended by the dealership. The van lost power just as I lifted my foot off the brake to proceed into an intersection. This sudden shutdown created a traffic backup behind me and could have put me and others in danger had I entered the intersection. The issue has only occurred once for my husband while driving but has not been officially reproduced or confirmed by a dealer or service center. Yes. I took the van to the dealer, who suggested replacing the battery and the shifter. I replaced the battery and ordered the shifter, but the second failure occurred after the new battery was installed. In addition, I’ve noticed a continuous clicking sound coming from the van after it is turned off, which does not stop for approximately 5 minutes. There were no warning lights or messages before the failure. After the van shut down, the “start assist” light came on, and it did not turn off until about four days after the battery replacement.

Electrical adaptive, cruise control, forward collision warning, and shifter all malfunctioned. It is available for inspection. There was failure to accelerate at an intersection which almost caused vehicle to be rear ended. The error codes have been pulled and shown by o’reillys auto parts. The vehicle is pending inspection by an independent mechanic. The adaptive cruise control the Ford collision, warning and service shifter warning lamps all appeared shortly before this problem occurred.

While driving my vehicle soon after purchase I notice an engine light on along with a huge fan noise from under the hood. Addressed the issue with dealer they diagnosed the car and so called fixed the issue. About a month ago I’m driving the car on a residential street and noticed the car jerking loud fan noise and the whole dashboard light up saying service hybrid service engine and transmission. . Suddenly the engine stops in moving traffic. The vehicle windshield wipers cut on by themselves and the car stayed in park. . Tow the vehicle to the dealer using only a dolly tow truck due to vehicle unable to be placed in neutral. Dealer calls to give update and noted no codes were stored and there is currently no issue with vehicle. . He suggested to keep the vehicle longer to see if the problem returns. I’m afraid the electrical issue that is going on with this hybrid will cost me and my children life one day. This vehicle is not safe to drive and I am stuck in a purchase contract.

See all problems of the 2021 Chrysler Pacifica 🔎.

Loss of power steering, power cut out while driving. Batteries have to be replaced in less than a years time.

Vehicle often has a "system charging system" error that prevents it from turning on and driving. This happens when the system is not charging.

I was driving and all of a sudden I got a warning to stop that the engine was going to shut off. I got off to the side of the road and it shut down. I had it towed to the garage. The next day they ran tests. The batteries were both new and they tested fine. Alternator tested fine. Since then it’s happened two more times and the dealer is telling me that all the tests are fine. That Chrysler won’t help me because they can’t prove anything is wrong. Even with the pictures of all the codes and alerts. I don’t feel safe driving my kids in this van at all now. But nobody will help me.

I would like to bring up a serious safety issue with this vehicle (2024 Chrysler Pacifica select phev) with 6997 miles on the odometer. As I was driving, at approximately 11:15am, I received a message on the dashboard that read, “stop safely!! vehicle will shut off in < 2 minutes”. For my own safety as well as other drivers on the road, I tried maneuvering the vehicle to the side of the road, however the vehicle shut off within 15-30 seconds. The vehicle did not move at all. The serious safety concern I have is “what if the vehicle had stopped running on the major highways full of traffic”? please note, this is also a well-known issue starting from the 2021 Chrysler Pacifica models. Additionally, a similar incident occurred to another similar make model in sept. 2024 with VIN # [xxx] . It seemed like, when I received the message, the vehicle's computer system interlocks fuel supply and chokes up the brakes to the wheels so the vehicle is completed locked up in one position and it does not do rolling stop to safely pull over to the side of the road. This is very dangerous because if a semi-truck with 80,000 lbs. Load is coming behind you, you will not be able to move your vehicle to the side. This can potentially kill all the occupants in the vehicle. This vehicle has been towed to the dealer to troubleshoot/resolve the issue. Thank you so much in advance for looking into this issue urgently. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2024 Chrysler Pacifica 🔎.

On 8/12/2025, he vehicle displayed a warning that said "stop safely, vehicle will shut off soon" shortly after it was parked. It also displayed a red turtle and the check engine light. There was no warning or check engine light prior to the message that the vehicle was going to shut off. Fortunately, we had already parked safely, but were on the freeway traveling and about an hour away from home. It was 100 degrees outside, and we were stranded with no help from Chrysler customer care other than to tow the vehicle, leaving our kids and dog in a parking lot with no car. We declined this option and had it checked by a diagnostic computer at jiffy lube, which returned no diagnostic code. Eventually, all of the warnings and check engine lights went off, and we were able to take it home. We took it to the dealership at the earliest opportunity on 08/14, and they confirmed that this is a known issue and would require a transmission replacement. There is no timeline on the repair or replacement, only that it will take "a while". They do not advise that we take the van back because the issue could come nback at any moment and the vehicle could shut off without warning.

While slowing to a stop at a traffic light, the engine stalled unexpectedly. The start/stop system did not restart the engine when I released the brake pedal. Accessories (radio, lights, etc. ) remained powered, but I could not shift the vehicle into neutral. After approximately 20 minutes, I was able to restart the engine; however, the transmission remained unresponsive and the engine could not be shut off using the ignition button. I was unable to shift to neutral or turn the steering wheel. Message on dash indicated shifter module required service, and indicated that the vehicle was not in park when attempting to turn off vehicle. The vehicle was only turned off by disconnecting the 12-volt battery. The vehicle was towed to a Chrysler dealership and diagnostics completed, showing error codes with the shift module. They were unable to recreate the problem and advised replacing the shift module. When inquiring about recall v53, the dealership service department indicated that this recall had been repaired on the vehicle in 2020. These symptoms match those described in Chrysler recall v53 (NHTSA campaign 19v-348) for 2017–2019 Chrysler Pacifica vehicles equipped with start/stop systems, which involves a loose battery ground connection. My VIN is not currently listed in the recall as it was reportedly corrected in 2020, but the issue created a hazardous situation by stalling in traffic, disabling shifting, and preventing engine shutdown. This could have resulted in a crash if traffic conditions were different. Please investigate whether additional 2018 Chrysler Pacifica vehicles not currently included in recall v53 should be covered or if this is a recurring safety issue with the engine start-stop (ess) on 2017-2019 Chrysler Pacifica vehicles.

06aug25: at a stop light vehicle lost all power. Accessories worked. Vehicle stated to press on break and press start to turn on car. Did not start. Towed to dealership. Dealership stated was software update needed. Car did start. With no additional errors presented at diagnostic. 12aug25: on highway during rush hour vehicle lost all power with no warning no time to pull off to the side of the highway. Towed to dealership. Vehicle had battery and auxiliary battery replaced (under warranty). Vehicle still would not start. Starter was replaced. Safety issue: vehicle will lose power w/no warning/lights puts vehicle, passengers at risk from getting rear-ended and having to push the vehicle to the side of the road. ------------------------------------------------ related incidents: 12dec24: vehicle lost all power on highway during rush-hour traffic. Towed to dealership. Auxiliary battery was replaced (under warranty). 08aug24: vehicle lost all power. Auxiliary battery replaced at dealer ship(under warranty) 12dec22: vehicle would not start. Battery and auxiliary battery replaced.

My 2022 Chrysler Pacifica hybrid periodically has a sudden shutdown warning identical to vehicles in recall 23v-010 (157), where the engine simply shuts down and a message shows to park safely (it happened to me a bunch of times on a highway and I was lucky enough to have room on the road shoulder. My VIN isn’t listed in the recall 157 that seems to take care of this issue, but the symptoms match exactly. I need this investigated for safety and repaired under warranty or recall.

See all problems of the 2022 Chrysler Pacifica 🔎.

Check engine light came on the day after the automatic start/stop light came on. Engine code read cylinder 4 misfire. We switched all the spark plugs and changed the cylinder 4. A couple days later check engine light came back on brought the vechile into bergstrum. They put in a name brand cylinder 4 plug and spark plug, 2 weeks later the light came back on, same exact issue. They are now claiming it’s an engine issue potentially. Sounds like this is a big problem for 2018 Chrysler Pacificas.

Quirk Chrysler Dodge Jeep ram of dorchester refused to perform recall 73b/24v-536 on my restricted-title Pacifica (reconstructed), citing Chrysler policy. That policy doesn’t exist in the recall bulletin. I need the bpcm software update and any necessary battery replacement under the recall.

My wife was driving our 2022 chrylser Pacifica when it died in the middle of an intersection in downtown austin. She was in the turning lane waiting for the light to change when the auto stop/start feature activated. As the light turned green and she went to proceed, the car started up and then cut back off while simultaneously placing itself in park and all of the lights on the dash began blinking and messages stating "service shifter", "service parking brake", "service brakes" etc started popping up on the dash. She tried to restart the car and nothing happened and the emergency flashers would only work intermittently before shutting off and randomly coming back on for a few seconds minutes later. Eventually a police officer pulled up behind her to block traffic while she and they tried to get the car started. When I arrived, I was able to jump the car and get it out of the road and to a nearby parts store to check the batteries. Oreillys and advanced auto confirmed that the alternator, batteries and starter were good based on their diagnostic scanners. She was able to drive it to san antonio and back the next day with no issues, but that night, when we went to dinner and stopped for gas, it did it again while in the fuel line although I was able to restart the car this time but now displays "stop/start unavailable, service stop/start". After the second event, went back to oreillys and had it scanned, there were no primary diagnostic trouble codes, but 8 stored additional abs trouble codes relating to low voltage, and electronic failures across multiple systems. This all came after having the oil changed and a safety inspection performed on 23 July in which everything passed, but they recommended a coolant and brake fluid flush. Concerned about this happening in congestion on a highway or somewhere with limited options for recovery.

When driving our van from nashville to memphis, we were 2 hours from home when we received an on screen alert stating “stop safely - vehicle will shut off soon”. This was in a construction area with little to no shoulders to pull the vehicle over as power loss began to occur. We contacted Chrysler for help but the nearest dealership told us the earliest they could see the vehicle was 3 weeks from Tuesday. I had 3 children in the car ages [xxx}. A web search for this shows how prevalent this issue is with several blogs and reddit forums indicating a problem. The NHTSA even has an open investigation into this specific issue. Apparently the only fix is a full transmission replacement, but we have no assurance from Chrysler that will happen and now our van is left 3 hours away in memphis as we had no choice but to leave there. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. . Read more...

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at slow speeds, the vehicle stalled with the message "service now” flashing on the instrument panel. After waiting for approximately 15-30 minutes, the vehicle was restarted and resumed normal operation. The vehicle was taken to an independent mechanic, and it was discovered that the oil filter adapter was cracked, contributing to the failure. Upon investigation, the contact linked the failure to NHTSA campaign number: 18v049000 (electrical system, engine and engine cooling). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 90,000.

While traveling on an interstate highway at highway speed (65-70 mph), a red turtle warning light came on with the message "pull over safely; vehicle will shut off soon. " almost immediately, we lost all power and glided into the right-hand shoulder. We narrowly missed being rear-ended. We got it to a local dealer, where the service department informed us we need a new transmission. The car has less than 13,000 miles on it.

Vehicle was plugged into an outlet inside the resident's garage when smoke began to come from the battery located in the center floor board. Fire crews responded and unplugged the vehicle and pushed it out of the garage and cooled the battery that registered 350 degrees using a thermal imaging camera. No flames were present. National fire reporting incident number: 25-2040031.

While stopped in traffic, the car started shifting from drive to neutral and parking, the lights of the shifting wheel started blinking, and it was not possible to turn off the engine. After ~20 minutes, it stopped doing that and I was able to turn it off. 10 minutes later I started the engine and I was able to drive home but the steering wheel was very hard to move and the check engine light and there was a message in the cluster to take the power steering assist and the electronic stability control system to service, but while stopped in the driveway with the engine on, it did exactly the same and I wasn't able to power off the engine. I wasn't able to start the engine again after that, the lights of the shifting whell kept blinking. I took the car to an independent mechanic and he was able to start the engine, but power steering is so hard to move.

After safety recall 72b was performed on my 2019 Chrysler Pacifica hybrid on 7/17/25, the vehicle's check engine light illuminated and it began experiencing charging failures. I've never experienced these issues prior to the recall being performed and the vehicle returned to me. The component that has failed is the high-voltage (hv) battery pack and its control system. Diagnostic scans performed by a Chrysler dealer on 7/29/25 confirmed trouble codes, which indicate a critical fault within the battery system. The hv battery is available for inspection upon request. My safety and the safety of others are at risk because the recall was issued to prevent a battery fire. The symptoms my vehicle is exhibiting are precisely the kinds of faults the recall's software update is supposed to detect. The first warning signs, including the check engine light, appeared within days of the recall service. This strongly indicates the recall procedure, specifically the mandatory battery integrity test, was not completed correctly by the dealership. This is a widespread issue, with numerous owners reporting the same post-recall failures online and to Chrysler cares customer service. Chrysler is not taking this failed recall seriously and are forcing owners to pay for their own rental vehicles while they investigate the "undriveable" vans post-recall completion.

The hybrid battery system is malfunctioning. I am not at risk. I am repeatedly getting u0412 error code, indicating a problem with voltage in the hybrid battery system. It only happens intermittedly. I have taken it into the dealer when the check engine light is not on (unfortunately), and they did not find any issue. One time while driving at highway speed, I did get an immediate red message saying "check hybrid system". It went away with the check engine light remaining on for about an hour. This has occurred after (and I think because of) the 73b recall.

The contact owns a 2019 Chrysler Pacifica. The contact stated that upon reversing out of the driveway, the contact attempted to shift out of reverse(r), but the gear shifter remained stuck in reverse(r). The contact noticed that the gear shifter indicator light was inoperable. The contact stated that the vehicle felt like it was in neutral(n) and was rolling backwards. The contact stated that the vehicle failed to respond upon depressing the brake pedal and continued to roll. The contact engaged the parking brake, and the vehicle stopped. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as intended; however, the failure became a recurring failure. The contact stated while driving at various speeds, the failure recurred. The vehicle became inoperable, and the contact pulled to the side of the road. The message "service gear shifter" and other unknown messages were displayed. The vehicle was taken to the dealer several times. The dealer replaced the gear shifter assembly, and the ground wires were tightened; however, the failure persisted. The manufacturer was notified of the failure, and the contact was advised to call back after taking the vehicle back to the dealer, and the engineers would assist the dealer in diagnosing and repairing the vehicle. The vehicle was taken back to the dealer. The vehicle was not repaired. The contact related the failure NHTSA action number: rq24004 (electrical system). The failure mileage was approximately 59,000.

While driving on interstate, red turtle indicator came on and engine shut down.

Since week 1 of owning my brand new 2021 Chrysler Pacifica hybrid, I have had issues of loss of motive power. I have done all of the recall remedies yet my car with a 35day old 12v battery not only died on me, but drained every battery in my vehicle so that I couldnt open my doors. The vehicle was unable to be jumped so that it could be driven, so I ended up paying o or $1000 in towing to get the vehicle to my dealership to be diagnosed,again. That happened on July 12th, I finally had it towed on July 14th to my dealership & it has been there since. Although the pim & battery are under warranty, Chrysler is refusing to reimburse me any of the tow fees & only 20 days of a rental I have now had for a month. The dealership installed the pim which cleared a couple of codes, but not all. They installed another new 12v battery, which was immediately drained. They have ordered another coolant something or other for the battery & here we are. I attempted in 2022 to retain a lemon law lawyer but he gave up very easily once Chrysler just stopped answering him. He said because I had my car updated under the class action lawsuit moran is Chrysler fca et al, I was not able to continue under lemon law. I have not been able to find a lawyer, even one from the class action lawsuit, to assist me in fighting Chrysler to do something to make me whole. My vehicle needs to be inspected in less than 40 days but at this point my 5 yr old vehicle can not pass the PA inspection, so what am I supposed to do? I live in the mountains, have an 8 yrold grandchild that im raising & certainly cant afford to rent cars forever. I still haven't gotten my pension from the coty of philadelphia after 3 years of retiring after getting hurt on the job. I just read an article about the office of drfective products investigating Chrysler in 2022 for exactly the problems I continue to have!!.

On 04/26/25 while traveling on the interstate the car issued a warning engine light and turtle image to pull off the road as the car would shut off, immediately it had no power, maybe could only go 30 mph. Took the car in on 5/10 which was the earliest appt. Said they did a software update, gave the car back. Took the car again on 6/4 when the same warning appeared again on the interstate, same situation disabled vehicle at high speeds on the interstate and no power. Said they changed a module related to the error and gave me the car back. Yesterday as I was driving on I-95 70 mph the car gave the same warning and shut off again, immediately I had no power, 30 mph. The dealer acknowledged my car is not the only one in his shop with this issue. They had my vehicle for nearly a month the time before. This vehicle is not safe to drive on the highways as it can shut off at any time. It's a known problem by Chrysler and their idea of fixing it, is issuing a warning which gives you almost no time to get off the highway before your speed is greatly reduced and even then you're stuck on the side of the highway with cars speeding by in an area with no shoulder or construction zone you'd be stuck in the middle of the road. Someone will wind up dead on the highway, I am lucky that in the 3 times this has happened I have not been hit and have been able to safely get to the shoulder, but I don't see Chrysler being able to fix this issue, the dealership did reach out to the manufacturer each time. I know my car is not the only one that has this issue and I'm concerned for the safety of anyone who owns one of these. A simple google search of this vehicle will show the problem is wide spread.

Component/system failed: electric power steering (eps). The system intermittently fails during normal driving, showing a "service power steering" warning. Diagnostic codes include u113e (lost comm w/ eps), c2217 (sas not calibrated), c2210 (eps internal fault), p058c (low voltage), and p1009 (hybrid module mil request). The issue began immediately after a Chrysler recall service where the main charging unit was replaced. Vehicle is available for inspection. Safety risk: loss of steering assist creates a serious hazard, especially during turns or at low speeds. The steering becomes extremely heavy without warning, increasing the risk of collision or inability to maneuver safely in traffic or parking situations. Dealer confirmation: yes. A Chrysler dealer confirmed the eps fault and quoted $5,500 to replace the entire steering rack. No electrical diagnostics were completed, despite the issue starting after recent electrical recall work. Inspections by others: the dealer has inspected the vehicle. Chrysler corporate has been contacted but has not yet resolved the issue. No inspections by police or insurance. Warning signs: the issue started right after the dealership performed recall work. “service power steering” message appears, and diagnostic trouble codes are present. The error is intermittent and can clear after restarting, only to return later.

The electric steering has a stiff jerk at random positions when taking a turn. It seems to happen at the 11 o clock and the 1 o clock positions on the wheel. It causes a stiffness when driving on a turn that causes myself to have to jerk the wheel to get it out of the stuck position, which causes the vehicle to jerk and causes panic. It seems to happen every time I drive the van, several times during a trip, basically every time I take a basic turn. The safety of my family is put at risk because it causes me to have to jerk the wheel to get the steering under control. This is a current on going investigation. There are no warning messages or lights on for this. Please investigate this and get this issue fixed. It’s scary and dangerous to my family and others on the road.