Electrical System Problems of Chrysler Pacifica - part 1

Steering sticks during a gradual turn. It will catch up but then causes over correction. This has happened multiple times and based on my research, this is a model-wide problem. See campaign pe25009 for more details.

See all problems of the 2017 Chrysler Pacifica 🔎.

Put the car in park car instantly cut off didn't come on. It was having electronic issues said service abs system, service steering control and I had to get it towed. Had the whole car diagnosed brought a new battery the another was fried due to corrosion. (the issue was the wiring harness) one month later put the car in park car did not come back on stated abs system and steering control needed to be serviced once again battery fried. Towed again once again got a new battery. Had a diagnostics. And it was the was wiring harness again. 3rd time in a year when the car shuts down, it’s impossible to use anything in the car. If the windows were rolled down, you can’t roll the windows up. If the door was left open, you can’t close the door. You can’t even shift the car to neutral even with the manual function, you can’t shift the car to neutral. Everything is locked.

Vehicle ac was blowing warm but car was operating normally with no obvious issues. After approximately three hours of driving car abruptly lost power and lit a warning light and shut off. The dealership was able to diagnose the ac failure, and now I understand that the ac is integrated into the battery system and inoperable ac failure constitutes a critical component failure leading to rapid overheating. No warning or reasonable means to anticipate this failure was supplied prior to incident. Additionally, the car is ~2yrs old and should not be experiencing critical component failures related to safety.

See all problems of the 2024 Chrysler Pacifica 🔎.

I am reporting a critical manufacturer-imposed restriction that prevents the completion of a life-saving safety campaign, recall 52d (NHTSA 24v362), which carries a strict "park outside and do not charge" advisory. My vehicle has an active fault code p0e15 (electric coolant heater control performance), which is a well-known, widespread factory defect in Chrysler Pacifica hybrids. When I took the vehicle to an authorized stellantis/Chrysler dealership to perform the urgent 52d safety flash, the dealer officially refused to perform the recall. They stated that the manufacturer's diagnostic software (witech) completely blocks the 52d software update from being uploaded if the p0e15 fault is present. I contacted fca us customer care (case number: 97720299), and they officially replied that they will not issue a corporate override for their diagnostic software. They are conditioning the execution of a critical fire-safety recall on me privately paying for the repair of a separate known manufacturer defect (p0e15 heater), due to the vehicle's export status. This is a severe threat to public safety and an unacceptable corporate practice. A manufacturer should not be allowed to design diagnostic tools that block critical, life-saving safety recalls due to other unrelated factory defects, effectively forcing owners to drive potential fire hazards unless they pay for commercial repairs. I request NHTSA to investigate fca us's refusal to deploy safety updates on vehicles with active p0e15 codes.

See all problems of the 2021 Chrysler Pacifica 🔎.

While driving my vehicle at approximately 75 mph on the interstate the steering wheel froze/stuck while executing a long sweeping curve. The steering wheel would not turn and my wife whom was drivng was applying excessive pressure to the steering wheel to keep the vehile from running off the shoulder of the road almost lost control of the van when the steeringwheel broke loose and over corrected and the van made a sudden, sharp turn. This occured during an essentual 2 hor drive to a medical appointment. This vehicle matches the exact failure criteria currenly under active investigation by the NHTSA under pe25009 for steering binding. The manufacturer (Chrysler) refuses to honor or repair this known defect under warranty creating a sever and immediate hazaard for families operating these vans at highway speeds.

See all problems of the 2018 Chrysler Pacifica 🔎.

My vehicle has open safety recall 66b. My radio, navigation, and touchscreen worked normally until a recent dealership service that included a 12-volt battery replacement and high-voltage battery recall service. Immediately after I picked up the vehicle, the touchscreen developed a “ghost-touch” issue and began operating by itself. The dealership stated in writing that recall 66b may address the issue, but that they have previously experienced radios locking up and becoming unusable while performing the recall software update. They stated that this was the reason they intentionally did not perform recall 66b during my initial service visit. I asked the dealership to confirm with stellantis or management who would be responsible if the radio became unusable while performing the safety recall. The dealership later told me that they had spoken with their manager and confirmed that if the recall caused the radio to lock up, replacement would be my financial responsibility because the vehicle is out of warranty. I am not declining recall 66b. I want the safety recall completed. However, I do not believe I should be required to assume the financial risk of the radio becoming unusable as a result of the recall procedure itself. I am asking NHTSA to review this situation and the dealership’s handling of safety recall 66b.

The steering wheel of my 2018 Chrysler Pacifica sticks when I turn to the left (around 10-11 o'clock) and to the right (around 1-2 o'clock). Going about 40 miles per hour I can take my hands off the wheel and the steering will continue to stay locked in that position until I push it out of that locked position. I still own this vehicle as it is our family vehicle. If you are a driver that allows the steering wheel to turn itself back straight and not realize that it sticks, this could cause an accident. Even forcefully turning back causes an over correction and it is getting worse. Have not gotten it inspected yet. This issue just started within the last 2 weeks, August/September 2026. There are no warning lights. Main battery has no corrosion. Vehicle has 96,966 miles on it. Seems related to -- NHTSA campaign number: pe25009.

On xxx, my 2017 Chrysler Pacifica suffered a catastrophic malfunction on [xxx], only 3. 4 miles after I picked it up from mall of georgia Chrysler. The dealership had kept it for over two weeks to diagnose an intermittent “service shifter” warning and communication fault codes. While driving in traffic, the gear indicator unexpectedly cycled among drive, neutral, and park. The vehicle stalled, moved unpredictably, displayed flashing warnings, and sounded chimes. I could no longer reliably control its propulsion or determine whether it would remain in gear. This nearly caused a multi-vehicle collision before the vehicle became disabled and had to be towed. This was not merely a “service shifter” warning. The safety event involved an unexpected neutral condition, loss of reliable propulsion and gear control, stalling, and a simultaneous electrical malfunction. Christian brothers automotive had replaced both batteries and the service shifter module. The warning continued, with stored codes u0103, u1465, u1467, and u11e3. Mall of georgia Chrysler identified the same codes but again replaced the main battery and service shifter module. The vehicle malfunctioned after those repairs, was returned for further diagnosis, and then suffered this roadway failure immediately after its next release. Despite repeated repair attempts, no root cause has been documented. The dealership proposed replacing another transmission-related module and electrical component but could not guarantee the repair. I am concerned that parts are being replaced through trial and error while the safety defect remains unresolved. Chrysler TSB 21-027-17 rev. A addresses transmission shift and drivability concerns in certain 2017 Pacificas, including code u0103. I ask NHTSA to investigate this as a loss-of-propulsion, unintended-neutral, transmission-control, and electrical-communication safety defect—not simply a dashboard warning. The vehicle remains unsafe to operate. Information redacted pursuant to the freedom of information act (foia), 5 u. S.

Vehicle steering wheel regularly gets stuck when doing slight turns to the left. This started at least around February of 2026 if not end of 2025, however didn't know I could file a complaint until now and it is getting worse. Have to increase force of turn to overcome the sticking and has nearly caused accidents with me and my family in the vehicle. It is increasing in it's frequency to be a near (multiple time) each day issue. It has not been inspected. No warning lights or messages occur for this, however I do get at different times a warning light that the battery saver backup can not work at specific times, unrelated to the times I have the eps issue. Upon searching it is the exact issue others desribe " the 2017–2018 Pacifica models have documented complaints and federal investigations regarding an eps defect. The steering gear or motor can stick or catch near certain turns (like 11 or 1 o'clock), requiring extra effort before releasing abruptly. " this.

The contact owned a 2017 Chrysler Pacifica. The contact stated that while the vehicle was parked at the residence and unoccupied for over 24 hours, the contact's son smelled smoke, looked out the bedroom window, and observed flames coming from the tailgate and the rear of the vehicle. The contact's son notified 911, and the fire department responded and extinguished the fire. A police report was not filed. The vehicle was towed to next gear auto sales (easton, PA). The vehicle was destroyed. The vehicle was not insured. The manufacturer was not notified of the failure. The failure mileage was unknown.

I experienced a sudden loss of power and steering while driving my vehicle. The screen advised me to pull over because the engine would shut off soon, but I already had lost steering and power. I turned the car off and was able to restart it and drive it 1 mile home, and the check engine light was on. I had it towed to the dealer. After 2 weeks of testing, the dealer reported, “when your vehicle was initially checked in, the following trouble codes were present: 5 bpcm fault codes p1a21-00, p1d43-00, p1c01-00, p1a2a-00, and p1a29-00. We have completed recall y40. ” the repair tech said they expected the engine to lose power again at some point and I would need to have it towed in again to be repaired then. The repairs made so far are only software updates, no hardware has been repaired because the dealer said the errors didn’t recur after they reset the system. I have elevated the issue with the dealer and am awaiting a response. I am concerned based on the error codes and technician information that my vehicle is still at risk of catching fire at any time or experiencing another catastrophic loss of power if the faulty hardware is not replaced.

See all problems of the 2020 Chrysler Pacifica 🔎.

My vehicle has developed an intermittent and potentially serious safety-related failure. When the engine stop/start system automatically shuts the engine off at a red light or stop sign, the vehicle sometimes fails to restart. At the same time, the electronic gear selector becomes locked, preventing me from selecting neutral or moving the vehicle out of the roadway. The vehicle is therefore effectively immobilized in traffic. The only recovery method I have found is to disconnect both the main and auxiliary batteries for approximately 10 minutes, reconnect them, and then restart the vehicle. The check-engine light also comes on when the failure occurs. Both the main and auxiliary batteries have already been replaced on August 3rd, 2026, so this is not simply a matter of replacing an old battery. I brought the vehicle to the dealer on August 14, 2026 for inspection. Because I had previously been forced to disconnect the batteries to recover the vehicle, no diagnostic trouble codes were available when the dealer performed its inspection. I understand why this makes diagnosis more difficult, but the absence of codes after the system has been reset does not eliminate the underlying intermittent failure. I am particularly concerned because Chrysler has issued service information addressing closely related problems on the 2018 Pacifica, including s2008000075, concerning no-start, stop/start inoperative and service shifter conditions, and pcm bulletin 18-001-19, which addresses 2018 Pacifica conditions involving engine restart performance, battery state-of-charge performance, improper powerdown, ecu performance, and tcm/shifter communication faults. My vehicle also previously received the y65 engine stop/start campaign in 2021. Now in persistent no-start condition remaining in the failed state and can't be reset. The instrument panel powers up, the check-engine light remains illuminated, the vehicle produces a click when the start button is pressed.

I have been had intermittent loss of power steering during gradual turns and then suddenly it returns. Very dangerous situation!!.

As I pulled up to stop, in electric mode, at a stop light, the display screen pulled up a message to pull over safely because the engine would stop soon, within about 10 seconds the screen showed the engine stopped. I was still at the light. I tried restarting the vehicle, moving the shifter from drive to park and back, pressing the park button several times with no success. With cars honking behind me, I got out of the car, told them my car had died and asked them to drive around me. I got back in the car, repeated the actions a few times and the car started in electric mode. I drove home (about 5 miles) without incident. Check engine light was on. I pulled 2 codes u0412 and u029a. I have had the u0412 code a few times before with only the check engine light coming on. It would go away in a day or two (no check engine light and no code). U029a is new.

See all problems of the 2019 Chrysler Pacifica 🔎.

I was driving to the dealership and stopped at a light and the start stop button turned off completely. Brake locked and wouldn’t start back.

Dash warning came on saying safely slown and pull over, car will shut off soon. Didn't have a safe place to pull over and eventually the whole car shut down and all electronics went out no steering, no gear shifting, no way to put in park. I was lucky to be on a somewhat sife road to pull over to side do safely get the car off the road so it would not get rear ended from other cars. The warning to shut down was like 1-2 minutes. Tried turning car back on but no power anywhere. Was able to jump car with portable battery power supply, but when trying to shift the into drive to move to a safe spot, even if just into nurtal and push, all the gears (r, n, d, l) were blinking and when you turned to any position it immediately went back to park. Wait waited 10 minutes, retried and was able to get into drive. There was now a check engine light on and a p! light. Immediately drive to closest dealership (20 miles away) with no issues and they said there were like 120 codes and they couldn't assess them as their electrician was not working and there was no other dealer or shop around to do this. I drove back to my residence and there were no errors and the check engine light and p! light went off. This pull over and stop warning has come on periodically over the past 2onths but the car never stopped. I was always able to pull over, stop the car and restart and the warnings went away and I would not have any issues for more than a week. All batteries (main and aux are both brand new).

My vehicle is currently being recalled for the recall 52d, I have reached out twice in a thirty day span asking about a fix and been told both times there are no parts for this fix. The risk of this recall includes fire, while charging or while parked and off.

See all problems of the 2022 Chrysler Pacifica 🔎.

The contact owns a 2021 Chrysler Pacifica. The contact received notification of NHTSA campaign number: 26v362000 (electrical system); however, the part to do the recall repair was not yet available. The local dealer was contacted, and the vehicle remained at the dealer for over 5 weeks, and the battery was disconnected. The manufacturer had not yet provided a battery for the replacement. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The vehicle was purchased used on 8/5/26 with no problems or recalls. I was driving home from the dealership on the highway about 1. 5 hours and the vehicle had a warning light come on telling me to pull over safely and the vehicle would shut off. I did so. The vehicle would not restart. I called for a tow truck and was stranded for 2 hours. I had the vehicle towed to my local dealership service center because I was closer to home versus the dealer I bought it from. The vehicle is still under warranty and will get looked at. This is a huge frustrating situation.

While driving the vehicle, the steering wheel is sticking between the 11 o’clock and 1 o’clock position.

Lots of power going up steep hills. Especially while ac is on. Almost complete loss of power yesterday with vehicle behind me.

The vehicle has experienced three separate incidents involving a sudden, unexpected loss of motive power at speed accompanied by a warning message ("please pull off the road safely, vehicle will shut off soon") and a turtle icon ("red turtle of death") on the instrument cluster. Two of these incidents occurred on major highways at speeds exceeding 60 mph. Incident history: February 2026 (heavy melting snow, boston, MA): vehicle experienced complete loss of propulsion while driving on a city street. Dealership (mcgovern Chrysler Dodge Jeep ram) held the vehicle for nearly a month under diagnostic trouble code p167b ("controlled system shutdown"). Replaced occupant restraint module, which did not resolve the issue. Vehicle eventually resumed operating on its own. Recent incident (heavy rain spray, highway >60 mph): sudden loss of motive power on high-speed road. Instrument panel displayed turtle icon and forced an emergency pull-off. After cycling ignition, drive capability returned. Obd-ii scanner returned code p0000 (generic placeholder concealing proprietary Chrysler hybrid/bpcm/pim isolation fault codes). Two days later (dry conditions, highway >60 mph): third sudden loss of motive power at 60+ mph, forcing an immediate pull-off into traffic shoulder. Check engine light remained on with code p0000. Safety risk & technical context: unexpected loss of motive power at highway speeds creates a critical safety hazard for vehicle occupants and surrounding traffic. These symptoms closely align with high-voltage isolation faults and internal short-circuiting documented in NHTSA recall 23v-010 / pe22-008 (eflite transmission internal connector wiring harness short). The vehicle presents a recurring hazard where moisture or intermittent electrical shorts trigger a high-voltage system shutoff, leaving the driver with limited or no propulsion without warning.

See all problems of the 2023 Chrysler Pacifica 🔎.

I took my 2020 Chrysler Pacifica hybrid (VIN: 2c4rc1n78lr270288) to sames bastrop Chrysler Dodge Jeep ram in cedar creek, texas, to have safety recall 52d performed on the high-voltage battery. Prior to bringing the van in, the vehicle was driving and charging completely normally with no charging errors. Sames performed the recall software update to the battery pack control module (bpcm) under recall 52d, but their diagnostic scan logged an active high-voltage fault code (dtc p0e15-00 for the battery pack coolant heater) and a stored bypass valve code (dtc p0e7c-00). Despite these active thermal management codes showing up in their system, the technician marked the vehicle as passed and returned it to me. After driving the van home the vehicle completely refused to charge on my very first attempt at home. The dashboard displayed a "service battery" warning message, and the charging system has been completely locked out ever since. This is a serious safety concern because the high-voltage battery recall was issued specifically to prevent battery fires and thermal runaway caused by internal cell defects. Returning a hybrid vehicle with an active thermal management failure during a fire-related recall leaves the battery vulnerable to overheating and disables the charging safety systems. The van was returned to sames bastrop cdjr, where it has sat for over a month. Sames initially stated that stellantis was refusing to cover the battery replacement even though federal law requires safety recall remedies to be completed free of charge regardless of mileage. The charging failure and trouble codes have been confirmed by the dealership under repair order #11s407470. I have also opened an active corporate case directly with the manufacturer under stellantis case #98027073, and sames has provided a temporary rental vehicle through enterprise while this is investigated. The van and all of its original high-voltage components are currently in the service bay at sames bastrop.

This is what I wrote to stellantis. Dear stellantis customer care, my vehicle has now stalled five separate times while I was making a left turn through an intersection. When this happens, the engine shuts off unexpectedly, the vehicle shifts into park and I must attempt to restart it while sitting in the roadway. During the most recent incident, the vehicle would not restart on the first attempt and required a second attempt before it would run again. This creates an extremely dangerous situation. Losing power in the middle of a left turn places me, my passengers and other motorist at risk of a serious accident. The vehicle has approximately 43,000 miles and has been taken to my Chrysler dealership for diagnosis. Unfortunately, I have repeatedly been told that they cannot duplicate the problem and therefore cannot repair it. Despite those visits, the dangerous condition continues to occur. I am requesting that stellantis immediately: • open a formal case regarding the safety issue. • assign a regional field engineer, or star technical specialist to inspect and diagnose my vehicle. • work directly with my dealership to determine the cause of this intermittent stalling condition. • advise me whether the vehicle is safe to drive while this issue remains unresolved. I have been a responsible owner and have sought assistance through the dealership, but I cannot continue driving a vehicle that unexpectedly shuts off in the middle of an intersection. I am asking stellantis to take this matter seriously, and provide a timely resolution before someone is seriously injured. Please contact me as soon as possible regarding the next steps. I would appreciate receiving a case number and the name of the representative assigned to assist with this matter. I intend to file a safety complaint with NHTSA regarding this matter. Thank you for your prompt attention to this urgent safety concern.

My car is a part of NHTSA campaign no. 26v362 / manufacturer recall 52d and on July 30th, 2026 it suffered a fatal transmission error and stopped on the highway. I am unable to drive it and it officially needs its entire transmission rebuilt. My wife was driving back from work and the car shutdown in the middle of the highway and she had to risk her life to get it to an emergency zone. The turtle symbol came on the dash and the dealer confirmed the transmission needs to be rebuilt because of a manufacturer defect.

We own a 2020 Chrysler Pacifica hybrid that had been operating without any significant issues for approximately six years. Recently, the vehicle was subject to a recall involving the charging system, and we brought it to the dealership to have the recall work completed. Nine days after the recall service, the vehicle would not start and displayed a “service charging system” error message. The dealership arranged to have the vehicle towed back for evaluation. They kept the vehicle for approximately a week and a half but ultimately stated that they were unable to identify any problem. We were charged $200 for the diagnostic evaluation, and our insurance covered the cost of the tow. Approximately 10 days after receiving the vehicle back from the dealership, it again failed to start and displayed the same “service charging system” error. Given that we had no significant issues with the vehicle for approximately six years and that this problem began only nine days after the recall work was performed—and has now occurred twice—we are very concerned that the issue may be related to the recall service or that the underlying problem was not identified during the dealership’s initial evaluation.

I brought my vehicle to the dealer for safety recall 52d more than three weeks ago. They will not return the vehicle to me because they say the battery can explode. They have not offered enough money to cover the base model rental car. (I have since rented a slightly better car at my own expense. The allowance would not have covered the cheapest car, though. ) no parts have been ordered. The dealer is not returning phone calls to Chrysler customer care. The dealer claims Chrysler technicians won't return their calls. No timeline for repair has been made. I do not believe they intend to return or repair my vehicle.

This 2021 Chrysler Pacifica hybrid has a severe and recurring history of catastrophic high-voltage hybrid powertrain and transmission failures that cause a sudden loss of motive power while driving, presenting an immediate safety hazard. The vehicle has already required two full automatic transmission (eflite evt) replacements under factory warranty due to internal failures. It has experienced multiple high-voltage component repairs, including software modules for the power inverter. The vehicle is currently experiencing a recurring failure and is displaying active diagnostic trouble code p0a78 (drive motor "a" inverter performance), indicating a critical fault in the high-voltage hybrid propulsion system. Prior to the current failure, the check engine light illuminated, and the vehicle experienced propulsion system degradation. This failure mode risks a sudden shutdown of the hybrid drive system at highway speeds, creating a severe risk of rear-end collisions or being stranded in active traffic. The recurring nature of these transmission and inverter failures indicates a systemic safety defect in the hybrid propulsion system. The issue and the active p0a78 code have been pulled, reproduced, and confirmed by an authorized dealership (diehl automotive of robinson), where the vehicle is currently held and available for inspection. The manufacturer has been notified via an open corporate case (#97399722).

While driving, the vehicle unexpectedly shut off without warning. The engine stalled while the vehicle was in motion, causing an immediate loss of acceleration and power and creating a serious safety hazard in traffic. This vehicle previously received the safety recall u01 repair in January 2018, but the same engine stall condition has returned. The recall remedy does not appear to have permanently corrected the problem.

While driving, the vehicle unexpectedly shut off without warning. The engine stalled while the vehicle was in motion, causing an immediate loss of acceleration and power. This created a serious safety hazard in traffic. The issue is consistent with the condition described in safety recall u01 for 2017 Chrysler Pacifica vehicles involving the powertrain control module (pcm). However, this vehicle's VIN is not included in the recall despite exhibiting the same symptoms.

• July 19 (pm): while driving, the vehicle displayed: ? service hybrid electric system (red wrench) ? check engine light • July 20 (am): all warning lights had cleared. • July 20 (pm): while driving, the following warnings appeared simultaneously: ? service hybrid electric system (red wrench) ? check engine light ? service electronic stability control ? parking brake temporarily unavailable ? fcw unavailable – service required ? lanesense unavailable – service required I needed to find an alternate parking spot since the parking brake was not working. • July all warnings cleared except the check engine light, which has remained illuminated continuously since then. • July upon starting the vehicle, the following warnings returned: ? fcw unavailable – service required ? service hybrid electric vehicle system ? parking brake temporarily unavailable ? service electronic stability control ? service shifter ? check engine light again needed to find an alternate parking spot with parking brake not working. Once again, these warnings disappeared after the next restart, with only the check engine light remaining. Took car to dealership for service. Expected issues had to do with recall work that was completed earlier in the month. They said it was not and that the it was due to loss of can c bus communcation because the star connector failed.

My 2019 Chrysler Pacifica plug-in hybrid unexpectedly rolled after being parked in my residential garage. The van has very low mileage ~60000 miles and is still under battery manufacturer warranty. The vehicle had been operating normally and was parked with p displayed on the instrument cluster. It remained unused for approximately 6 days. When the garage door was opened, the vehicle unexpectedly rolled several feet. I believe the closed garage door may have prevented it from moving earlier. A family member who happened to be present stopped the vehicle before a potentially more serious incident occurred. The vehicle and garage door were damaged. Afterward, the vehicle would not start/enter ready mode. The p indicator flashed, selected gear indicators flashed, and “service transmission” appeared. The vehicle ultimately required towing. An independent diagnostic scan identified multiple faults, including p07b5-00 (park pawl position sensor 1 circuit performance), p1625-00 (park pawl system failure), and p0aa4-00 (hybrid/ev battery negative contactor circuit stuck closed). Stevens creek Chrysler later verified p0aa4-00 as active. Their initial reset/weld-check procedure failed and the dtc returned. The dealer then opened Chrysler star case 102963024. Chrysler technical assistance provided a pin/procedure, after which the reset succeeded and vehicle operation was restored. The vehicle was subsequently road-tested and returned to me. However, neither Chrysler nor its authorized dealership has explained why a vehicle parked with p indicated was able to roll, whether the park-related dtcs were connected to the incident, or whether the condition could recur. I am reporting this because an unexplained rollaway of a parked vehicle presents a serious safety risk. I remain concerned whether the vehicle is safe to park and whether similar incidents may affect other Pacifica hybrid vehicles.

On 7/16/26 vehicle would not start; high-pitched noise heard near engine during no-start diagnosis. Towed to goldy Chrysler Dodge Jeep ram, huntington wv. Per dealer invoice #27136: blown 500-amp main battery fuse found; after jumping past fuse, white smoke from exhaust and no coolant in system, diagnosed as blown head gasket. Repair: both-side head gasket replacement plus fuse assembly. Vehicle in shop 7+ weeks, returned 9/4/26 with new unresolved issue: strong smell of burned electronics and antifreeze in cabin. All failed components available for inspection upon request. Safety risk: head gasket failure/coolant intrusion caused engine hydrolock, a sudden uncommanded loss of engine power that can occur without warning, including while driving in traffic. Burned-electronics smell raises electrical/fire risk; antifreeze odor raises cabin fume exposure and window-fogging visibility concerns. Confirmed by dealer: yes. Goldy diagnosed and documented the fuse failure, coolant loss, and head gasket failure in writing, and performed the repair. Manufacturer/police/insurance inspection: not by police or insurance. Spoke by phone with a Chrysler hq rep 5 times (8/13-9/1/26) who was informed; no confirmed independent physical inspection by manufacturer beyond dealer's own diagnosis. Warning signs: p0304 misfire on cylinder 3 appeared first, progressing to complete no-start with high-pitched noise, prompting the tow-in and hydrolock diagnosis.

2024 Chrysler Pacifica completely shutdown during a left turn. Engine died all electrical stopped functioning. Had to restart the vehicle to move the vehicle. This condition happened twice last week, but has not happened since. Fortunately it was a low speed situation rather than at highway speeds. Highway speed could have been a very serious situation with the potential of being rear-ended from high speed traffic. Vehicle has 27,500 miles on the odometer and was driving normally prior to the shutdowns. Chrysler dealer has been notified of the situation, but an appointment is 7-10 days out. No warning lights or messages were noticed.

The vehicle caught fire earlier morning of 7/9/2026. It was sitting in front of house unoccupied. The alarm went off twice which pressing the key fob shut it off until the third time when the alarm would continue until it died down. I went to my door to check and noticed the car was on fire.