Electrical System Problems of Chrysler Pacifica - part 2

The high voltage (hv) battery system and associated safety isolation circuits failed. Specifically, the vehicle experienced faults with the high voltage system interlock circuit (hvil), the high voltage service disconnect, and the hybrid/ev battery system precharge circuit. The vehicle is currently located at a manufacturer dealership and is available for inspection. The failure of the high-voltage interlock and precharge circuits compromises the vehicle's electrical isolation safety mechanisms. This poses an immediate risk of a sudden loss of motive power. Additionally, because these faults are rooted in the high-voltage battery system—a system actively under federal scrutiny and manufacturer recalls for thermal runaway—the failure presents a severe risk of spontaneous vehicle fire, endangering occupants, bystanders, and nearby structures. Yes. The failure was initially recorded by an independent diagnostic scan tool, which pulled several confirmed high-voltage fault codes. The vehicle was then taken to a certified manufacturer dealership, where it has been held in the service department for a month. The dealership has confirmed the presence of a severe system failure and initiated repairs costing at least $1800 (with final costs still potentially increasing). Yes. The vehicle is currently in the possession of, and being inspected by, technicians at a certified manufacturer dealership. Yes, the vehicle's onboard diagnostic system detected severe faults and registered the following confirmed trouble codes: * p0b37 - high voltage service disconnect open * p0c77 - hybrid/ev battery system precharge time too short * p1ae2 - battery energy control module high voltage system interlock circuit * p0a0a - high voltage system interlock circuit.

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The manufacturer's mandatory 73b safety recall update (vehicle fires) creates a critical software-induced communication failure on the central vehicle network. Following the 73b flash, the vehicle developed an active sgw u0001-00 can c bus network fault, which permanently blocks data transmission and triggers an hcp u0412 hybrid battery fault. This network crash disables the hybrid propulsion systems, creating an unpredictable and hazardous driving condition. The manufacturer (stellantis) and its authorized dealer (seattle Jeep) are refusing to remedy this safety recall side effect under the vehicle's hybrid powertrain warranty, instead forcing consumers to pay out-of-pocket diagnostic fees ($284. 67) and multi-module software update fees ($812. 50) to correct a defect injected by the recall software itself. This directly compromises vehicle safety and violates federal recall remedy mandates.

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While driving at 75 mph, my vehicle displayed warning to pull over because engine/vehicle would shut off. I was on the outside lane and had to pull over all the way to the right immediately. I had recently had my car inspected and no warning lights were on at the time of the incident, which put all 4 passengers in the vehicle at risk. This is the second Chrysler Pacifica hybrid to display the same transmission failure. We took the van in for service and the issue was coded: poa43-00.

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My 2017 Chrysler Pacifica hybrid entered limp mode and was taken to central florida Chrysler Dodge on xxx. The service advisor, [xxx], identified three recalls, which needed to be completed, after claiming they had completed them, the issue persisted. I authorized a coolant flush without being informed it involved the battery cooling system. Further diagnostics revealed a failed hybrid battery. However, Chrysler denied the battery replacement claim, citing contamination from “incorrect” coolant. I dispute this reasoning, as I was not properly informed about the coolant issue and believe there is no proof that it caused the battery failure. Under the magnuson-moss warranty act, a warranty or recall claim cannot be denied without clear evidence linking the fluid to the failure. I have opened a case with Chrysler (case #xxx) and am requesting that the battery replacement be honored under the recall, especially since recall guidelines indicate that unresolved issues after software updates may require component replacement. After a days of back and forth, not the dealership claims the pim is not the original part of the vehicle and for that reason it would be covered under warranty. However the law is clear and Chrysler is obligated to replace it since this part is also part of the recall they claimed was completed. Now the dealer wants us$ 5k to replace the pim. I need NHTSA to intervene please. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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Our 2017 Chrysler Pacifica hybrid high voltage (hybrid) battery pack experienced a failure. Check engine code p0a7f-00 active. The vehicle now refuses to charge the hybrid battery in any way other than using the on-board gas generator. The failed component is available for inspection and was reported to the local dealership. Originally the dealership advised the battery pack would be covered under TSB: 08-299-25. 3 weeks later they informed us Chrysler refused to replace the battery pack under the recall warranty. Recall warranty advised "hybrid/ev battery pack "b" deterioration was one of the check engine codes covered by the recall warranty. P0a7f-00 check engine code description is hybrid/ev battery pack deterioration. Check engine light has been illuminated since the issue first appeared.

Yes, the problem has been reproduced by the technician. When you put the car in reverse, it would start to go in reverse and as soon as you let off the throttle or the gas pedal, it would go forward at 15 to 20 mile an hour as you slammed your other foot on the break that’s without you even touching the gas pedal. I was sitting in a stoplight and all of a sudden the car wanted to go 55 mile an hour. And I had to slam on the brakes to keep from hitting other cars. Right immediately after that when I was trying to find a place to pull off the highway the car by itself decided to slam on the brakes or at least that’s the feeling that it gave because while I was trying to go to the car come to an abrupt stop right in the middle of the highway. Through all these different scenarios the thing that happened happened while I was not touching the gas pedal. This is why I feel like it’s a major safety concern not only for me and my family but other families that are out there driving also for everyone else that has bought this car and has the potential for the same thing to happen to them and they may or may not know what to do in that situation . We had the vehicle towed to shottenkirk Chrysler dealership, where between Chrysler and the dealership we have not been able to come to a resolution on this vehicle!.

Purchased vehicle through carvana with approx. 21,504 miles on 4/1/2026. On 5/5/2026, with only 22,269 miles, the dashboard lights came on and informed us that vehicle will shut off soon and to stop safely. We were traveling 75 mph down the highway. We had it towed to a Chrysler dealer. They couldn’t find a problem after a week. The second time we experienced the same issue was on 5/19/2026 at 21,493 miles. Again, we had it towed to the Chrysler dealer. They told us the same thing and even implied it was the way we were driving that was the issue. The third time we experienced this problem was on 5/30/2026 with 22,636 miles on the odometer. We will be towing it back to a Chrysler dealer.

Chrysler performed the 73b recall and n my van in August of 2025. Ever since performing this recall the van has a continuous stream of check engine lights and error codes. The van has been at the dealership at least 6 times for well over 100 days. The check engine lights and error codes always return. The hybrid battery recently had a failure code, and was replaced. I didn't even make it home before I got a check engine light and error codes. The dealership cleared the check engine light and sent me on my way. The codes returned and the van is back at the dealership. The codes I have been getting are : service hybrid system, parking brake temporarily unavailable, service electronic throttle control, service shifter( I was not able to drive as it wouldn't go into gear), service electronic stability control, blind spot alert, and service airbag system. On the longest service visit (over 80 days), Chrysler ended up just telling the dealership to erase the stored codes and return the van to me. They test drive it 50 miles. The error codes returned. They currently have the van again for the same reason.

The contact owns a 2024 Chrysler Pacifica phev. The contact stated that while driving on the highway, the message "caution: vehicle will turn off soon" was displayed on the dashboard and the check engine light illuminated. The contact stated that the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the vehicle stalled. The contact was able to coast to the side of the road. The contact stated that after several attempts the vehicle restarted. The contact stated that the failure persisted. The vehicle was a rental, and the contact returned the vehicle back to the rental agency. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 25,500.

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The power steering will intermittently go out when traveling down the roadway and when making right and left hand turns. Once the power steering goes out there is an alert triggered and the alerts the driver the power steering assist is malfunctioning and the steering wheel is very difficult to control or turn and jerks the steering wheel. Also, the power steering will re-engage and return to normal function without warning and then go back out again.

When driving on highway, electrical system started beeping and showing various signals, could no longer keep speed or accelerate. Had to put on warning lights and coast to side of road with four small kids in car. Was able to pull off to side and slowly get to safe location by resting vehicle in between events. When fully charged, didn’t seem to have issue so was able to drive to dealer. Thought was related to engine switching from electric to gas power. Dealer checked and performed two software updates. On way home from dealer, same problem occurred on highway. Super dangerous to loose all acceleration or same speed on highway! I got a video of second event as I was a passenger and my husband was driving. But as can see in video the car has a charge so the incident is not related to the switch from electric to gas power. Now we are very concerned whether Chrysler has the means to fix this at all and or whether the dealership will be actually able to identify the issue given the car was literally being driven home from the dealer. Attaching photos but have a full video. First time happened on April 4, 2026. Second on April 16, 2026.

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I was traveling on the freeway at approximately 65 miles per hour. I slowed to approximately 50 miles per hour to pass a disabled vehicle and began accelerating again when the dash displayed a message that said "stop safely- vehicle will shut off soon" the check engine light, a red turtle light also lit up. I had to make a quick maneuver to the far right lane putting myself and other vehicles at risk to avoid the car shutting down in the middle of the freeway. I wanted to get closer to an exit so I continued driving slowly on the shoulder. The wouldn’t accelerate, so whatever speed I let it get down to was the fastest it would go. At the exit I was concerned I wouldn’t have enough power to make it up the hill so I shut off the car. I let it sit for a couple of minutes and then turned it back on. It turned on with the check engine light still on . I then drove it straight to the dealership using surface streets and keeping my speed around 40-45 miles per hour. This was the second time this vehicle has experience this kind of loss of power. The first time happened in July 2024 and resulted in a full transmission replacement. This incident constitutes a dangerous loss of motive power at highway speeds. The failure mode appears identical to the issues described in NHTSA safety recall 23v-010 (Chrysler recall 03a), yet this vehicle has already had a full transmission replacement for this exact issue in the past.

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The vehicle has an unresolved electrical/propulsion failure involving sudden shutdowns while driving and can c bus/lost-communication faults. Since the high-voltage battery was replaced through a recall-related repair, the vehicle has had repeated shutdown/loss-of-communication events, occurring dozens of times. In the most serious incidents, while driving at speed, the dash flickered, windshield wipers activated unexpectedly, headlights turned off, turn signals would not work, and steering locked or became difficult to control. The vehicle then completely shut off while still moving. After shutdown, the hazard lights would not work. One documented incident occurred on the interstate at about 70 mph. This puts occupants and others at risk because the vehicle can suddenly lose motive power and critical electrical/control functions at the same time, including lighting, signals, hazards, instrument display, and steering/control assistance. The vehicle has been inspected multiple times by a Chrysler dealership. Dealer records documented multiple modules losing communication on the can c bus. The dealer replaced the shifter module as a possible contributor, but the problem continued. The dealer later corrected loose pin tension at a communication/star connector, but the vehicle continued to shut down and later scan reports still showed widespread active/stored can and lost-communication faults across powertrain, hybrid control, body control, braking/abs, steering, and shifter-related systems. The vehicle is available for inspection upon request. The problem has been confirmed by dealer scan reports and repair records, but the root cause remains unresolved. The manufacturer has been contacted through customer care and repair/scan documentation was submitted. The exact root cause is unknown, but dealer findings indicate an unresolved major electrical/can communication problem possibly involving the harness, connector network, or communication system.

The auto start/stop malfunctioned and then the engine sounded like it was going to die. It is available to look at. I thought it was going to stop in the middle of the road. Unknown unknown the auto start stop light came on and said it was unavailable. They just first appeared today. And the engine light is on.

There was a clicking noise coming from under the dash. This flapping may have been going on for years. I only took in the car after a passenger noted that this noise was something abnormal. Others have noted that this will drain the secondary battery and I have had to have that battery replaced. The dealership said it would be five hundred dollars to replace the recirc door actuator (98258 b105d). They charged me $99. 95 in labor to diagnose it. I bought a replacement part myself and replaced it myself. I disassembled what was supposed to be the faulty part, but found all gears perfectly fine. I noticed there were no issues related to the recirc door itself. The replacement part worked fine until the next day, when I pushed the passenger door lock button and the flapping noise resumed. I ran the old recirc motor disconnected from the recirc door and noticed that it exhibited a flapping behavior independent of whether or not it was actually attached to the door. This indicates a programming issue, not a physical issue.

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Odometer 66466. Hybrid battery charge level 100%. When starting the vehicle the issue started with the transmission shifter knob stuck in gear park. After turning off and on a few times, the transmission shifter knob would shift into reverse. I then drove it to a dealer service for repair. During the drive several dash warning messages appeared. Also, the blind spot warning system did not function and the backup camera did not function. Dash warning messages while driving to dealer service: parking brake, tps, service electronic stability control, engine, red wrench, amber throttle, brake, service electronic throttle control, service hybrid electric vehicle system. Stability control, blind spot alert, arrived at dealer, kept engine on, brought service tech rep to vehicle and demonstrated the issue while in service bay. Mileage 66474. Last message I saw, service hybrid electric vehicle system. Friday, April 10 2026. The vehicle was in the shop for service hybrid electric vehicle system just 750 miles previous to this system failure. Dealer is unable to fix problem. Hybrid system still under warranty. Hybrid battery replaced last year, 12 volt battery replaced twice after. Vehicle is beyond unreliable, there is significant risk of failure at any time.

While driving on the highway, the vehicle unexpectedly entered “limp mode”. Approximately 10 seconds before the vehicle reduced power, a warning message appeared indicating the vehicle was about to shut down. This created a dangerous situation because we were traveling in the middle lane of a highway with vehicles moving at significantly higher speeds on both sides. We were able to carefully move to the side of the road and eventually exit the highway; however, the vehicle was limited to approximately 15–20 mph and could not safely travel at normal speeds due to limp mode. There is an existing recall related to this issue. The vehicle had already received the software update that provides advance warning before shutdown. While the warning is helpful, it does not address the underlying safety issue, which appears to be related to a hardware problem involving faulty transmission wiring rather than software alone.

2018 Chrysler Pacifica phev subject to safety recall 73b (NHTSA 24v-536) for hv battery fire risk. Following the recall repair at fremont cdjr (newark, CA) in January-February 2025, this vehicle has experienced systematic cascading hybrid drivetrain failures across 5 repair visits totaling 57 days out of service: (1) can bus star connector failure — 10 modules with fault codes u0103/u0001; (2) hybrid control processor failure — required 14 flash attempts to program; (3) $1,786. 67 repair failed within 23 miles — cel and brake warning light appeared simultaneously; (4) complete transmission removal required to replace auxiliary transmission fluid pump (dtc p2797-00); (5) power inverter module replacement still pending. Vehicle also disabled itself completely while driving prior to March 2026, requiring 30 minutes rest before it could be driven. All failed components are part of the integrated hybrid drivetrain disturbed during the recall repair. Request investigation into whether recall 73b repairs are being performed correctly at authorized fca dealers and whether other owners are experiencing similar post-recall failures.

The contact owns a 2023 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, several other unknown warning lights were intermittently illuminated. The contact stated that the hybrid system was inoperable and failed to function properly, and the charging system failed to fully charge the vehicle. The contact received notification of NHTSA campaign number: 25v302000 (air bags). The vehicle was taken to the dealer, where it was diagnosed with several electrical failures. The side curtain air bags failed to operate as needed, and the contact was informed that the side curtain air bags needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 51,416.

I experienced a check engine light and intermittent starting issues with my vehicle (Chrysler Pacifica hybrid 2017). [xxx] at times, the vehicle would not start, but after some time it could start again. After researching the issue online, I found that there are active safety recalls for this vehicle related to the hybrid system (including battery and inverter/pim). I immediately contacted the dealer: [xxx] an appointment was scheduled for April 1, 2026 at 4:00 pm. I dropped off the vehicle at approximately 3:50 pm and handed over the keys. Prior to visiting the dealer, I purchased a diagnostic subscription tool to better understand the issue, as many owners report dealers misdiagnosing these problems. The diagnostic results indicated issues related to the pim (power inverter module), including required updates and possible internal diode failure. This matches the symptoms I experienced, where the vehicle would intermittently fail to start. I have attached photos showing error messages related to pim update and hybrid system faults. On the next day, the dealer informed me that they would only perform a diagnostic for $180 instead of processing the issue under recall. I believe this is incorrect, as the symptoms match known recall conditions (loss of power / hybrid system failure), and recall-related diagnostics should not be charged to the customer. The dealer is refusing to proceed under recall and is attempting to charge for diagnosis. This is a safety issue and should be handled under recall. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While traveling 350 miles from my home with my family of five, the vehicle experienced a sudden 'loss of motive power' event. The dashboard displayed the message: 'stop safely - vehicle will shut off soon. ' I lost the ability to accelerate and had to navigate to the shoulder in high-speed traffic. The vehicle is currently inoperable and the 12v battery has since died because the power inverter module (pim) has stopped maintaining system voltage. This vehicle had recall 03a (NHTSA 23v-010) performed on July 7, 2023, and the more recent recall y40 update performed on March 11, 2026. Despite having the 'latest software remedy' installed less than 30 days ago, the vehicle suffered the exact safety failure the recalls were meant to address. This proves that the software-only remedy is insufficient to prevent the hardware failure (internal transmission wiring short). A formal vehicle scan report performed at lake norman Chrysler (dealer 60945) on 3/30/26 explicitly shows 'distance travelled with light 146 miles' (page 14), documenting a sustained failure of the motive power system. Furthermore, the dealer’s own certified technician (j. Olmstead) provided a written action plan (page 9) recommending a full transmission and power inverter module (pim) replacement. Despite the documented 146-mile failure history and the technician's recommendation for hardware replacement under the xe1 warranty extension, the dealership service management is refusing to perform the repair, claiming they cannot 'replicate' the code as an active fault. I am currently stranded out-of-state with an unsafe vehicle that Chrysler is refusing to repair under the established safety warranty.

For several months I have been having problems off and on with my vehicle not shifting into drive, neutral, or reverse. It runs fine but becomes undrivable. Until this last time, I was always able to keep trying, let it sit overnight, etc. . . And it would eventually shift into gear. Currently it does not, I had to have it towed to a shop to be repaired. This is a problem, the vehicle has left me stranded on several occasions. My daughter was recently home from collage and I could not let her use my car for fear she would get stranded somewhere. It was towed to a local shop, who was able to confirm that the transmission has an internal short. This is a very common occurrence with this vehicle. The transmission can not be repaired and it needs a new one. Each time the transmission would fail a dash light would come on with a p in a circle with an explanation mark next to it and an engine light. This happened several times, in the past I was able to clear the light and drive the car, but this time it would not clear. The transmission is shoot and needs to be replaced. I purchased the car new in February of 2017, and have always properly maintained the vehicle. It has approximately 79,800 miles on it. I have researched this issue and it is very common, this is a known problem with the 2017 Chrysler Pacifica. I have attached a warranty bulletin that seems like it should cover my vehicle, but I called the Chrysler customer hotline and they are telling me my vehicle is not covered. I have taken care of this vehicle, I drive it very gentle, there is no way this transmission should have gone bad. I am going to get this repaired at the shop, they have ordered me a new transmission. The Chrysler case id # is [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

While I was driving the car started beeping and all dashboard lights started flickering. Transmission started stuttering and engine rpm fluctuating wildly. Fortunately I was in my neighborhood and was only going about 15 mph and was able to pull to a stop. The issue is with a faulty star bus connection near the glove box. After watching a you tube on the same issue, I learned to hit the area near the glove box to reset the star bus connection. This has happened before but usually on startup. Dealer not able to repair after $1600 charge. This is the first time it happened while in motion. Again. Seems to be a common enough issue that there are several you tube videos with thousands of views.

Have lost power steering intermittently while driving.

The vehicle has no power going up hills or accelerating and just stops and doesn't move. To get the car to move again you have to turn the car off and back on. Even if you put the car in l it can still just go back in regular drive on its own an cut out with no acceleration.

As I was entering [xxx] between [xxx] and [xxx] the check engine light came on and a warning about finding a service charging station. The accelerator then stopped working, the car stalled out and I was unable to drive the vehicle. Thankfully, I was able to navigate the car to the breakdown lane as it decelerated. I then had to get a tow to the dealership. The engine light came on several times over the last few months prior to this incident but the dealership at shoreline Chrysler Jeep Dodge were not able to fit in the car to diagnose the issue. Their negligence led to this dangerous situation. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The start/stop system fails while car is running. Power not delivered appropriately resulting in check engine light coming on and entire car shaking. Only 62k miles. Started at 58k.

Had two different electric coolant heaters fail in just over 2 years. One at 36,000 miles and one at 72,000 miles. Each time it has failed it results in a loss of cabin heat which prevents me from being able to use the defrost capability and heat my minivan that I bought to drive my 4 young children around.

This is an intermittent issue that has been happening for a while now and the car was sent to the dealership twice but the issue still persists. The engine would shuts down or partially loses torque all of a sudden and the steering becomes very stiff. At the same time you would see all kinds of alarms, error messages, and check lights on the dashboard. I would then have to pull over to the side of the road, turn off the car, then try to start it back up. Usually after several attempts (one time that took nearly 30 minutes), the car works properly again with no error messages but sometimes I'd still have some persistent check lights on the dashboard. Error messages and check lights that I see include the following: -service electronic stability control -autopark engaged -shifter autocorrect active -park brake temporarily unavailable -awd system temporarily unavailable -automatic emergency braking off check light -forward collision warning off check light -check engine light the dealership has been unable to properly diagnose and fix this issue so far. On the first visit, they replaced the main battery, auxiliary battery, some wire harnesses that I was told had some corrosion, and the adaptive cruise control module. On the second visit, they replaced the can bus star connector. The same issue still persists after replacing all above components.

The car randomly gives a warning on the dashboard in red, with red turtle symbol, to pull over and stop safely. A lot of the time we will be on the highway and can't pull over safely. It happens at any speed. 25, 80, 65, etc. It's been happening since we got the vehicle in 2023 and no dealership understands what the issue is even though there are clearly recall repairs for other same make and model of other years surrounding this 2022 model. They keep saying its keysense but its not locked for speed and that doesnt make sense because it doesnt happen at a high speed only, it happens randomly even in town going slow. They've done the "software update" a fee times, but it's clearly the same problem as the others with the wiring harness. That part needs to be replaced because the patch software fix isn't a solution and its definitely not a safe solution at that.

Description of incident: on February 15, 2026, my 2017 Chrysler Pacifica hybrid experienced three distinct and severe safety system failures involving the electrical system, power seats, and the power sliding door. Power sliding door sensor failure: while my minor son was entering the vehicle, the power sliding door closed on his leg. The pinch sensor failed to detect the obstruction and did not reverse. This resulted in physical bruising and marks on the limb (photographic evidence maintained). Unintended passenger seat motion: while the vehicle was stationary, the front passenger power seat moved forward to its maximum limit without user input. I was seated in the chair at the time and was pinned against the dashboard before I could intervene. Electrical shock: my minor daughter received a perceptible electric shock upon touching the exterior door-handle button to open the sliding door. Components involved: electrical system seats (power) sliding door (power) injuries: yes (soft tissue bruising/marks to minor’s leg). Risk to safety: had the driver's seat moved forward without input while the vehicle was in motion, this absolutely could result in loss of control of the vehicle and an accident. Had the sliding side door continued to close on my son's leg, it could have caused severe injury. Had the electrical shock been worse, it could have resulted in burn or injury. The vehicle is available for inspection. It has not yet been inspected by the manufacturer, police, or insurance. The issues have not repeated at this point, although the vehicle was not used the last 12 days. I do not have confidence in its electrical components. There were no warning lamps, messages, or other indications of any problem with the vehicle.

The contact owned a 2018 Chrysler Pacifica. The contact stated that while in reverse(r) and reversing into a parking spot, it was difficult to accelerate over a patch of ice. The contact depressed the accelerator pedal, and the vehicle accelerated quickly and failed to stop while depressing the brake pedal and the vehicle drove through a fence and crashed into a brick building and stopped. The contact stated that prior to the failure, the u-connect phone feature disconnected independently. The failure had never occurred before. The contact stated that the u-connect failure might have been linked to the unintended acceleration failure. No injuries were sustained. A police report was not filed. The fence and a side of the brick building were damaged during the crash. The vehicle was initially towed to the residence before being towed to a collision center, where the vehicle was deemed a total loss by the insurance provider. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was approximately 159,000.

Vehicle went into limp mode twice. 1st time on 10/28/24, technician found fault for hybrid battery pack, Chrysler technical service bulletin said to clear fault then drive, if fault did not come back release the vehicle work order stated, bring vehicle back if it happens again and replace hybrid battery. 2nd time, 2/06/2026 vehicle went into limp mode again while driving. My safety and the safety of others was put at risk as I was driving on a highway at 65 mph and suddenly without warning and no braking involved went down to 20 mph. A very unsafe maneuver as the following vehicles had no indication I was braking or slowing down. The dealer has confirmed the limp mode incident but so far has been unable reproduce it. The vehicle and components have only been inspected by the dealer. The warning lamps and messages only came on as the event unfolded. A sudden and uncontrollable loss of power. The dealer states that they believe the hybrid battery pack is failing, but Chrysler, stellantis will not replace the hybrid battery pack unless the dealer can reproduce the incident. Extremely dangerous thing to try and recreate.

The backup camera does not work 9 out of 10 times. Sometimes the screen is a blank blue, purple, or black screen. Sometimes its a frozen picture and sometimes it flickers like a broken tv. Has been happening for a couple month now. Have not had it looked at yet because of costs involved with going to a dealer.

As prior reported I am the owner of a 2024 Chrysler Pacifica that has a known safety defect in the rear sliding doors that is impossible to disable. This issue also cases parasitic draw strain on the battery that can completely disable the vehicle. The affected system can not be isolated and triggers even without the vehicle in use even effecting the way that the engine runs when in use due to voltage issues that the door issue causes with the battery system in the vehicle. This is not an isolated issue enterprise rent a car in rome, new york also stated to me that they had the same issue with a Pacifica that they use for rentals when I mentioned why mine was in the show this was on 2/2/2026 at 4:00pm. Something should be done to fix this issue or at the very least they should have a way to completely turn off the effected system. Nye Dodge in oneida, new york is doing the repair on my vehicle and can be reached at 315-277-8955 for more information about the cause, and the fix for this issue. I want to reiterate that this is not a one off issue it is a known issue with the Chrysler Pacifica series that should be investigated.