Propulsion System Problems of Chrysler Pacifica

The contact owns a 2021 Chrysler Pacifica hybrid. The contact stated that while driving approximately 65 mph the vehicle suddenly shut off. The vehicle was taken to the local dealer who performed a software update under the NHTSA recall campaign 23v010000(electrical system, hybrid propulsion system) but the failure continued to occur. The vehicle was taken back to the dealer who diagnosed that the transmission needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 38,000. Red stop sign the vehicle was taken to the local dealer who diagnosed that was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. But no assistance was offered. Transmission needed to be replaced the contact was informed that the VIN was not included in the NHTSA recall campaign number: ( ). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 38,000.

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