Front Suspension Upper Ball Joint Problems of Dodge Durango - part 1

The contact owns a 2003 Dodge Durango. The contact heard a popping sound and felt it through the driveshaft. In addition, the two front tires were worn on the inside tread. The vehicle was diagnosed by an independent mechanic who stated that both upper ball joints needed to be replaced. The contact took the vehicle to lake city Chrysler Dodge Jeep ram (4325 w us hwy 90, lake city, FL 32055, (386) 755-3444) to verify the diagnosis. The manufacturer stated that there were no recalls on the vehicle. The failure mileage was 164,297.

See all problems of the 2003 Dodge Durango 🔎.

There was a recall on the ball joints of the vehicle I own but I was told that the recall is closed. I believe that it should be covered for repair because I wasn't made aware of any recalls when I obtained the vehicle. The upper ball joints are bad and a mechanic told me it could break off.

See all problems of the 2000 Dodge Durango 🔎.

The contact owns a 2002 Dodge Durango. While driving approximately 35 mph, the upper ball joint fractured and impacted the front passenger side wheel. The contact was able to coast the vehicle cautiously home. The vehicle was towed to the dealer. The contact was not informed of NHTSA campaign number: 04v596000 (suspension) until after experiencing the failure. The parts for the repair were unavailable. The approximate failure mileage was 208,453. Parts distribution disconnect.

See all problems of the 2002 Dodge Durango 🔎.

I purchased the vehicle on 7/11/16 and the same day the tire blew due to the upper ball joint which does have a recall. Mine was completely disintegrated, but supposedly the recall was closed as it was to have been serviced already. Either it wasn't serviced or there is still an issue. I contacted NHTSA and they put me through to Dodge who spoke with me about there only being one open recall on it and I told her about the ball joint and she told me they would cover the repair and tow and sent a tow truck and towed it to motor village but did not tell them that they would be covering the ball joint work so they told me to have Dodge contact them in the morning. When I did contact Dodge, the first rep couldn't get through and so she opened a case. I then called motor village to get the service admin's phone number to give to Dodge and when I contacted Dodge the 2nd time, I was informed that now they would not be covering it and that they are sorry for the misunderstanding. They also won't be towing it back either and I do not have money to do so as I am facing eviction and just purchased that car to get ready to move and now I have no idea what to do. I would not have sent it to Dodge if they didn't represent they would fix the ball joint and now all I have from them is an apology for the misunderstanding and no way to fix or get my car that I just purchased out.

See all problems of the 2001 Dodge Durango 🔎.

The passenger side upper ball joint failed a mandatory state safety inspection. The ball joint showed excessive wear and was deemed unsafe.

The contact owns a 2002 Dodge Durango 4x4. While driving approximately 55 mph, the contact heard a loud noise outside of the vehicle. The vehicle was driven with caution to the contact¿s residence. The vehicle was repaired by a certified mechanic, who replaced the front driver's side upper ball joint which separated from the vehicle. There was a recall related to the same defect under NHTSA campaign id number 04v596000 (suspension:front:control arm:upper ball joint); however the VIN was not included in the recall. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

Tl - the contact owns a 2003 Dodge Durango. The contact stated that while turning out of a parking space the driver side front wheel broke off. The vehicle was towed to a local shop who diagnosed that the front ball joint broke and needed to be replaced. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included on recall NHTSA campaign id number: 04v596000 (component: suspension:front:control arm:upper ball joint). The vehicle was not repaired. The failure and current mileage was 130,000. Pm.

Upper ball joints clunking noise over every bump.

The contact owns a 2003 Dodge Durango. The contact stated while driving 55 mph there was a clanking noise in the front suspension. The vehicle was taken to a mechanic who inspected the failure and noticed the ball joints were defective. The vehicle was taken to a dealer who stated there was a failure but his VIN was not included in NHTSA campaign id number: 04v596000, suspension: front: control arm: upper ball joint. The vehicle was not repaired. The manufacturer was notified but offered no assistance. The failure mileage was 160,000.

The contact owns a 2000 Dodge Durango. The contact stated that the vehicle would vibrate while driving approximately 60 mph. The contact also stated that the inner and outer edges of the tires were wearing unevenly. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in the recall associated with NHTSA campaign id number 04v596000 (suspension:front:control arm:upper ball joint). The failure mileage was 120,000.

The contact owns a 2002 Dodge Durango. While driving approximately 10 mph the contact heard a grinding noise. The passenger side of the vehicle dropped to the ground and the tire came off of the vehicle. The vehicle was towed to the dealer where the technicians stated that the suspension front control arm upper ball joint had separated. The technicians also stated that the front control arm upper ball joint, sway bar, brake pads, suspension cross bar, wheel, brakes and calipers needed to be replaced. The vehicle was not repaired. The contact stated there was a recall NHTSA campaign id number: 04v596000 (suspension front:control arm:upper ball joint) but the dealer informed her the VIN was not included. The manufacturer was contacted and stated they would cover a portion of the repairs but they could not cover the entire cost. The approximate failure mileage was 142,299. Updated 02/18/11.

Noise in wheel bearings: had to replace both front wheel hubs due to bad bearings. Was worried about safety and wheel locking up. Finally got replaced at ~89000 but started ~82000 miles as worried about safety and them locking up/falling off. Then was informed by the dealer that the upper and lower joints need replacing. Poor quality for american products as vehicle has only been on the road and in the south with good weather.

Upper ball joint failure; noise began at 27,000 miles; over the course of several visits to dealer, parts were replaced but not ball joints. Was informed by tire dealer at 52,000 miles that the ball joints were seriously damaged. Repaired at my cost.

See all problems of the 2006 Dodge Durango 🔎.

1998 Dodge Durango. 27500 miles. Yes 27500 miles. Upper ball joints both sides shot $321. 00 to repair. Right side was extremely bad.

See all problems of the 1998 Dodge Durango 🔎.

When I purchased this car I had concerns that it had either been in a accident or a flood. I wrote to the attorney generals office, and asked to cancel my contract because I felt that I had been deceived. I felt that there weren't any other options for me, I was now stuck with a lemon, and I hoped and prayed that the car would last until I could afford to pay for it. When I purchased tires , I was informed that the ball joints had completely shredded the insides of my tires on the front end, and had to be replaced immediately . I contacted a Dodge dealership and was informed that the upper ball joints on the front-end were recalled, and replaced in 2004, which was two years before I purchased the car in 2006. I feel that since Dodge has had this car on more than two occasion because of the frontend, (the dealership which repaired the car after accident has lost their license to service Dodge vehicles) I was regularly using this vehicle to drive my kids to school. I am a single parent, and can't afford to have their defect corrected. I am afraid to drive the Durango long distance. . I have written a letter of complaint with the Chrysler office in michigan, but have not received a response. I have also attempted to reach the customer service line with no results.

The contact owns a 2003 Dodge Durango. While driving approximately 55 mph he struck a pothole . Shortly afterwards he heard a peculiar noise coming from the vehicle. The vehicle was taken to an authorized dealer for inspection. The technician stated that the front upper ball joints failed. The four tires were replaced on the vehicle. His vehicle identification number was excluded from recall campaign id number 04596000 (suspension:front:control arm:upper ball joint). The failure mileage was 69,000. The current mileage was 74,000.

The contact owns a 1999 Dodge Durango. While changing the brakes on the vehicle, the contact noticed that the upper ball joints were loose. The dealer stated that the VIN was not included in NHTSA campaign id number 04v596000 (suspension:front:control arm:upper ball joint). The vehicle has not yet been repaired. The failure and current mileages were 39,000. Updated 01/14/09. Updated 01/21/09.

See all problems of the 1999 Dodge Durango 🔎.

The contact owns a 2003 Dodge Durango. While driving approximately 55 mph on normal road conditions, the front driver's side tire blew out without warning. The contact immediately pulled over to the side of the road and replaced the tire. The vehicle was taken to an authorized dealer for inspection and they stated that the front upper ball joint failed. The vehicle has not been repaired. The VIN was excluded from NHTSA campaign id number 04v596000 (suspension,front,control arm,upper ball joint), although the failures were identical. He was concerned of the safety risk involved. The failure and current mileages were 70,000. Updated 12/15/08. Updated 12/15/08.

The contact owns a 2000 Dodge Durango. While driving various speeds over hills or bumps, the vehicle would vibrate abnormally. The vehicle was taken to a repair shop and the technician stated that it was unsafe to drive because the ball joints were severely corroded. The contact called an authorized dealer in reference to NHTSA campaign id number 04v596000 (suspension:front:control arm:upper ball joint) and was informed that his VIN was not included in the recall. The contact would be responsible for the repair costs. The vehicle has not been repaired. The failure and current mileages were 90,000.

Upper ball joints have too much play and need replacement.

The contact owns a 2003 Dodge Durango. A local auto body shop mechanic stated that her upper ball joints had 0. 10 movement and advised her that they should be replaced. She notified an authorized dealer in reference to recall# 04v596000 for the suspension. A technician stated that her VIN was excluded from the recall; therefore, she would liable for the repair. The vehicle has not been repaired. The failure mileage was 81,000 and the current mileage was 82,000. Updated 09/17/08. Updated 09/24/08.

The contact owns a 2003 Dodge Durango. When the contact took her vehicle to her local mechanic for an alignment, the mechanic discovered that the upper ball joints on the passenger side caused the failure. The contact was also informed of a possible recall on her year, make, and model vehicle. The dealer stated that her vehicle was not included in NHTSA campaign id number 04v596000 (suspension:front:control arm:upper ball joint). The failure and current mileages were 83,000. Updated 05/08/08. Updated 05/09/08.

For my 1999 Dodge Durango the ball joints need to be replaced costing $800. I see that Dodge recalled the 2000 - 2003 Durango's for this issue, or at least the upper ball joints. I don't understand why 1998 and 1999 were not recalled as well. Especially since this is a safety issue that could cause loss of vehicle control at high speeds.

Tires never lasted more than 20k miles since purchasing the car new. Front end shimmy and wander on the highway even after twice yearly alignments. To be repaired soon. I can save old parts.

The contact owns a 2001 Dodge Durango. While driving at any speed, but mostly during take off, the vehicle makes popping and clunking noises. The dealer stated that the vehicle had been previously repaired under NHTSA campaign id number 04v596000 (suspension:front:control arm:upper ball joint); however, the contact disagrees. The current mileage was 167,230 and failure mileage was 167,030.

My 1999 Dodge Durango has been making strange creaking noises for some time. Every time I have taken it in for service, I've been told everything is okay. Just recently those creaking noises became worse. This time when I took the car in for service I found out it was a problem with the ball joint. It was recommended that I have it fixed as soon as possible. It cost $635 to fix.

2000 Dodge Durango, when my car had 70,000 miles on it, there was a recall of the ball joints. My Durango now has 100,000+ miles and it is making the same popping noise in the front end. My mechanic says that it needs new ball joints again. I feel Dodge replaced the ball joints with the same defective parts as the original parts. This is a safety issue. When I contacted Dodge I was told via e-mail that warranty was only until 10 years or 100,000 miles. They did not count on owners keeping this vehicle. This is a safety issue that I feel Dodge should stand behind.

I heard a clunking noise from front of vehicle when braking or turning. When I took it for service, I was told the right front steering control arm was broken and catastrophic consequences were imminent if I drove. The vehicle was repaired by the Dodge dealer. I was later advised that NHTSA campaign 04v596000 was associated with this failure.

The contact owns a 2000 Dodge Durango. In August of 2007, the contact heard an unfamiliar noise coming from the front passenger side of the vehicle. She noticed that the front passenger side tire was wearing faster than normal and had to be replaced twice. Between September of 2007 and August of 2008, the noise intensified. The dealer stated that the front passenger side ball joint was the cause of the failure. The manufacturer stated that her VIN was not included in NHTSA campaign id number 04v596000 (suspension:front:control arm:upper ball joint). The failure mileage was 100,000 and current mileage was 118,000.

1999 Dodge Durango ball joint problem at 67,000 miles, my Durango needs balls joints. It looks like they had a recall on 2000 and up but it looks like the problem existed in 1999 also. I would like to see this model year recalled also.

The contact owns a 2000 Dodge Durango. While driving 35 mph the vehicle pulled to the right. She stated that the vehicle has had several wheel alignments. She received a recall notice (recall#04v596000) for the front upper ball joints. The dealer inspected the vehicle and stated that the upper ball joints did not need to be replaced; however the problem continued to occur. The current mileage was 142,000 and the failure mileage was 99,200. Updated 01/07/08. Updated 12/12/07.

Worn out upper balljoints at 80,000 miles on my 1999 Dodge Durango.

Front upper ball joints.

The contact owns a 2001 Dodge Durango. An independent mechanic informed the contact that the upper ball joints and swing arms failed and needed to be replaced. The dealer replaced the upper ball joints according to NHTSA campaign id number 04v596000 (suspension:front:control arm:upper ball joint); however, it was discovered that the lower ball joints were also faulty. The failure mileage was 90,000 and current mileage was 130,000.

- the contact owns a 1999 Dodge Durango with a current and failure odometer reading of 96000 miles. The contact's vehicle experienced the same problems as mentioned in recall 04v596000 concerning suspension:front:control arm:upper ball joint. The contact called the local dealer, but they said that this vehicle was not covered because it was made at a different plant.