Equipment Problems of Dodge Journey - part 1

Dodge Journey owners have reported 624 problems related to equipment (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Dodge Journey based on all problems reported for the Journey.

1 Equipment problem of the 2013 Dodge Journey

Failure Date: 01/29/2026

We were driving our vehicle and suddenly the car shut down. It basically stopped running. Dash lights on, heater blower going etc but speed was dropping to 0 quickly. We were in a small town so we could pull over but had it been a highway it could have caused major issue pending what lane you were in. There was no warning, no sign like a check engine light nothing. I got out and checked the engine area everything looked fine, continued moving and tapping things and finally shut the hood ready to call road side assistance because it had been about 30 min when we decided to try one more time to start it. We were getting cranking but no start and then after 30 min and poking around tapping it started right up. We already replaced alternator, battery, belt etc. But it just randomly shuts down. One day it started to shut down and then kicked back on again. But there is no warning, no check engine, no pending codes, no sign anything is wrong it just shuts down. Scary when you have a family you use the car for and it is winter with below freezing temps.

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2 Equipment problem of the 2018 Dodge Journey

Failure Date: 01/20/2026

Back up camera failure cutting off and on. Could cause wreck. Dull headlights. Could cause a wreck. Leak in firewall driver floor wet. Could short out electrical system, cause shock, cause a wreck. No accident to report. This is ongoing since purchase in 2023.

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3 Equipment problem of the 2010 Dodge Journey

Failure Date: 01/16/2026

The ignition fob messed up on me and won’t start the key fobs not reading it shuts off.

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4 Equipment problem of the 2019 Dodge Journey

Failure Date: 01/05/2026

My back up camera went out November 2025 and does not work. Black screen. Lakeland Dodge dealership refuses to fix for free and vehicle is not under current recall, although is a 2019 Dodge Journey gt. Safety issue and will be reported to national road safety commission.

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5 Equipment problem of the 2019 Dodge Journey

Failure Date: 12/31/2025

About 50% of the time the bluetooth in the car fails to initialize. I have to either turn the car off for about 5 minutes or pull the fuse for the radio in order to get bluetooth to connect for hands free calling and bluetooth music. I have the 8. 4 inch uconnect radio without nav or the dvd player option.

6 Equipment problem of the 2015 Dodge Journey

Failure Date: 11/25/2025

My abs, traction control light, and brake light are on on the dash. When I tried to use cruise control the other day it wouldn't turn off. Now it's not working at all and the brakes locked up in the rain the other day and as soon as it dried up outside the issue went away. But now the brake module under the hood seems to be leaking and my oil cooler on top of the engine.

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7 Equipment problem of the 2009 Dodge Journey

Failure Date: 11/13/2025

Car doesnt start all the time when it does it ends up shutting off. It shuts off while driving, also cuts in and out while driving.

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8 Equipment problem of the 2019 Dodge Journey

Failure Date: 11/01/2025

My backup camera is showing a no camera symbol. At first the camera was showing an image upside down. Then the image was blurry and flashing. Now it isn't showing anything. I have looked it up and my year of my vehicle falls within the same issue other were recalled for but my VIN does not show up in the list.

9 Equipment problem of the 2009 Dodge Journey

Failure Date: 10/19/2025

The steering locked up could not turn or straighten car out. All electrical things lights air conditioning gas light just went haywire and is still not working. The shifting system I guess is what u call it started slipping out of gear like going into natural or first gear and nothing else. Several cars had to serve to keep from getting hit at 70+ miles an hour and I had no control other than to hit the break on the freeway and pray. Accordingly to the bob site there's so many problems I know the ones I've had I just didn't know I could let any one know that mattered. I've reported it today. The first time it slipped out of gear I thought maybe it was something I may have done as far as the electric it was little things like ac works as it pleases airbags light up tire pressure ect the gas light no longer moves stays on e unknown to exact dates.

10 Equipment problem of the 2018 Dodge Journey

Failure Date: 10/15/2025

The back up camera intermittently comes on when vehicle in reverse. Sometimes it shows a camera with a line, sometimes an image then it disappears and sometimes the image is hazy or distorted. It is never consistent nor reliable. The rear view mirror cannot be used to its full size because of the image of the failed camera.

11 Equipment problem of the 2017 Dodge Journey

Failure Date: 10/14/2025

Rear backup camera recently went black while still displaying check your surroundings message, and immediately returned to normal after a few seconds. Approximately one week later the image flipped 180 degrees to a upside down position in which I lost perception of where I was while backing up. Thankfully the warning beeper was working and I stopped before backing into a car in a busy street. Have not seen a dealership yet. I have looked up my VIN and found no recall for this specific issue, but I did discover that newer models 2018 to 2020 did have a recall for the exact issue that I am having.

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12 Equipment problem of the 2019 Dodge Journey

Failure Date: 10/07/2025

My back up camera was working one minute and than the next to completely stopped working!.

13 Equipment problem of the 2019 Dodge Journey

Failure Date: 10/01/2025

My rearview camera display will show and image at times. When putting car in reverse ans or drive the screen sometimes is blank.

14 Equipment problem of the 2017 Dodge Journey

Failure Date: 08/31/2025

Drivers side head rest popped open after getting out of vehicle at a store I stopped at after a hike. No warning lights no accident prior to this happening. It literally just popped open passenger in vehicle thought it was a cool feature until we researched this was a potential safety flaw that some how this vehicle is not showing eligible for.

15 Equipment problem of the 2014 Dodge Journey

Failure Date: 08/02/2025

Viscous unit for awd Dodge Journeys has been failing causing a clunking and chunking noise. Causing the car jerk on takeoff or on turns. From what others been having issues with is the same thing. Causing a risk of a crash of the rear differential cracking and breaking free from the car. I had to replace the rear axle bdorc/viscous unit on my car already, again from what I read from other owners, they have been having the same issue. And some are worse than others. I fear that it may cause danger to the occupants inside the car and around.

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16 Equipment problem of the 2018 Dodge Journey

Failure Date: 07/30/2025

There were no incidents, my backup camera was working. And now it’s not . When I go to backup the rear view mirror is somewhat dark making is difficult to see, especially at night. If possible I try no to backup. I did notice when I googled in recalls on the 2018 Journey backup camera, there was a recall. Thanking you in advance. [xxx] . Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

17 Equipment problem of the 2018 Dodge Journey

Failure Date: 07/12/2025

I was driving in the vehicle to put gas in, all of the sudden, I heard something snap and felt something hit the back of my head really hard. I felt disoriented as I didn't know what had happened. When I stopped and look at the seat, I noticed that head rest had deployed suddenly without warning and hit the back of my head. There was no accident that should have caused the head rest deployment. I sat there disoriented and started getting a headache and my neck started getting stiff. It's been a week since it happened, if it doesn't go away , I will be seeing a doctor as the pain comes and goes.

18 Equipment problem of the 2020 Dodge Journey

Failure Date: 07/03/2025

The rearview camera goes out at times. It just has a black screen. Other times the camera view is upside down or there are lines through the camera image. Other times it works just fine. There are intermittent issues with the camera throughout the day. This seems to have been the same issue as the 2018 rearview camera recall. This puts people at danger by not being able to see what is behind the vehicle. With the rear window being as high as it is, not being able to fully see what's behind you can cause an accident. There are no warnings or lights that appear to let you know there is an issue. Once you place the vehicle in reverse, you have to wait and see if the camera will work.

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19 Equipment problem of the 2020 Dodge Journey

Failure Date: 07/01/2025

The back-up camera will not work sometimes. The screen will display a camera with a line through it, or it will be black or upside down. It has happened in the middle of backing up, or it happens when the car is started and put in reverse. Sometimes it comes up, sometimes it happens for days at a time.

20 Equipment problem of the 2015 Dodge Journey

Failure Date: 06/28/2025

I was driving my [xxx] daughter was sitting in the passenger seat and out of the blue the head rest just popped and hit her in the back of the head the headrest cushion is dislodge from the plastic on the back part of the headrest information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

21 Equipment problem of the 2018 Dodge Journey

Failure Date: 06/23/2025

There are known recalls on 2018 Dodge Journeys. For some reason my VIN 3c4pdcab7jt443786 doesn't show on the list. 1) back up camera shows a black screen or a blurry dark picture (on going issue for over a year) 2) electrical system sometimes refuses to acknowledge the key fob and or won't start due to it thinking it has a dead battery. (on going issue for almost two years) 3) when braking in an emergency situation, heavy vibration from the rear of vehicle (on going issue for a few years when hard braking rarely occurs).

22 Equipment problem of the 2020 Dodge Journey

Failure Date: 06/16/2025

The back up camera is not working properly. It goes in and out. Sometimes it gets completely stuck on blocking visibility.

23 Equipment problem of the 2018 Dodge Journey

Failure Date: 06/13/2025

My back up camera goes black or it has lines all over it, sometimes it works out times I can't see nothing, have to stick my head out to back up.

24 Equipment problem of the 2018 Dodge Journey

Failure Date: 06/03/2025

My back up camera has flipped the view upside down. Sometimes it glitches like static. I have tried different approaches to fix the issue but it continues to be upside down. It also caused me to back into my other car due to it glitching in the process of me backing up by causing me to lose visibility in a split second. It has been like this for years now with no hope of finding a solution. This is a safety issue and should be recalled.

25 Equipment problem of the 2016 Dodge Journey

Failure Date: 05/27/2025

Was driving car after cleaning it had a box in trunk that barely took a portion of the trunk up. While drive smelt smoke and electrical smell and my trunk was on fire inside. Pulled over and the back hatch inside got so hot from what I can only guess was electrical that the box caught fire. This caused a whole inside back hatch and melted part of my seat and damaged my storage containers.

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26 Equipment problem of the 2019 Dodge Journey

Failure Date: 05/19/2025

The rear backup camera will fail often and stay off without any warning I was just pulling into my garage and it stopped halfway. This type of equipment failure seems to be a big issue because if I am around my kids at school or really anywhere where I use my backup camera which that's how I mainly park then I could hit somebody and I wouldn't know because the camera stops working in the middle of me backing up. The fuse boxes have been checked and there is no issues with them so I'm not sure how to fix the backup camera issue when it will kind of work but then it's like it has a short or something but I feel like it's a bigger public safety issue when I know other people with the same vehicle has this issue too.

27 Equipment problem of the 2015 Dodge Journey

Failure Date: 05/10/2025

We were driving down the interstate and my vehicle caught fire, there were no warnings on the dash and the vehicle was driving fine. Luckily someone pulled us over to let us know that something was getting on their windshield. . . Some kind of fluid. . . Were not sure what. After pulling over we seen fire dropping out from under the vehicle and within 5 minutes the vehicle was completely engulfed.

28 Equipment problem of the 2014 Dodge Journey

Failure Date: 05/01/2025

Recall u67.

29 Equipment problem of the 2019 Dodge Journey

Failure Date: 05/01/2025

My vehicle, despite never displaying any warning lights or previous issues, unfortunately experienced a sudden failure while I was driving my children home. The car abruptly stopped functioning in the middle of the road, which nearly resulted in a collision with other vehicles, leaving us stranded as other cars passed by. I have since contacted Dodge and discovered online reports of transmission problems with the 2019 model, although, for reasons unknown, my specific model year is not listed. This was very dangerous and I am stuck with the repairs on a car I have not had long.

30 Equipment problem of the 2017 Dodge Journey

Failure Date: 04/07/2025

My check light came on and when I check the code which was a p0420, catalyst system efficiency below threshold (bank 1). Emissions recall u67: catalytic converter efficiency. This was part of the recall. Therefore it doesn’t meet the CA emissions standard. It is causing my vehicle to slightly overheat at standstill. It’s hasn’t been inspected yet and it has been over a month since this started happening to the vehicle.

31 Equipment problem of the 2018 Dodge Journey

Failure Date: 04/01/2025

Got my wheels balanced, the technician informed me that all 4 of my rims were warpped. Car leaks coolant and overheats when using heat in cabin.

32 Equipment problem of the 2020 Dodge Journey

Failure Date: 03/27/2025

The back up camera went black one day with a camera icon with a line through it. It would flicker and come back on right side up or upside down. There were lines going through the image when something did appear. It is currently stuck on being upside down.

33 Equipment problem of the 2020 Dodge Journey

Failure Date: 03/15/2025

The rearview camera on my 2020 Dodge Journey failed and stopped displaying a proper image. To restore safety, I purchased and installed a new aftermarket rearview camera. Recently, fca/stellantis announced recall 59c (NHTSA 25v-552) for this exact issue. My vehicle is affected, but I was informed by Dodge that no official remedy is currently available. This situation is preventing me from fully using my vehicle. The car is part of my car-sharing operation and was delisted from the turo platform because of the open safety recall on the rearview camera. I am requesting that fca/stellantis provide an immediate remedy or allow an inspection to confirm that my rearview camera is functioning properly, so that I can safely return the vehicle to service.

34 Equipment problem of the 2020 Dodge Journey

Failure Date: 03/01/2025

Back-up camera began exhibiting issues, eg flashing screen, upside picture, white screen. It intermittently corrects but only for a brief time. Began three months ago, about March 2025, progressively getting worse. No warnings. Learned to rely on the camera for back-up safety to pedestrians, my car, others cars. Researched problem online and discussed with others having same issue even after dealership inspections and/or camera replacement to no avail/problem continued. My 2020 Dodge Journey was purchased new in January 2021 and only has 39,000 miles, is garaged daily, and is available for inspection upon request.

35 Equipment problem of the 2019 Dodge Journey

Failure Date: 02/01/2025

Since we purchased our Journey in 2019 the backup camera will either stop working, show upside down images or completely stop functioning, took to dealer and was told software update would resolve it, they did something but nothing fixed it.



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Journey Defect Investigations