Instrument Panel Failure Problems of Dodge Journey

Dodge Journey owners have reported 3 problems related to instrument panel failure (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Dodge Journey based on all problems reported for the Journey.

1 Instrument Panel Failure problem of the 2018 Dodge Journey

Failure Date: 02/01/2019

Tl the contact owns a 2018 Dodge Journey. The contact stated that the vehicle had electrical failures. While driving at night, the instrument panel lighting malfunctioned. Lone star Chrysler Dodge Jeep ram (8811 interstate 35 access rd, san antonio, TX 78211, (210) 828-1515) did not assist with bringing the vehicle in for diagnostic testing even though there was a warranty on the vehicle. Also, the dealer refused to provide a rental vehicle even though it was stated in the warranty. The manufacturer only asked the contact to leave the vehicle at the dealer and offered no assistance with a rental vehicle. The dealer refused to provide the contact with an email address to send the manufacturer videos of the failures. The failure mileage was 20,000. The VIN was unknown.

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2 Instrument Panel Failure problem of the 2014 Dodge Journey

Failure Date: 01/07/2015

The contact owns a 2014 Dodge Journey. The contact stated that the instrument panel lights failed to illuminate. The failure recurred multiple times. The vehicle was taken to a dealer where it was diagnosed that the sensor needed to be replaced. The vehicle was repaired. The contact also stated that when the gear shifter was placed into the reverse position, the accelerator was depressed, the vehicle independently shifted into the drive position. The failure recurred multiple times. The vehicle was taken to a dealer where the transmission was recalibrated. In addition, the contact stated that while driving approximately 35 mph, the brake pedal was depressed, but the vehicle hesitated to stop while making a grinding sound. The contact received notification of NHTSA campaign number: 15v675000 (electronic stability control, service brakes, hydraulic) however, the parts were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.

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3 Instrument Panel Failure problem of the 2009 Dodge Journey

Failure Date: 08/04/2014

The contact owns a 2009 Dodge Journey. The contact stated that the instrument panel failed to illuminate. In addition, the vehicle stalled on several occasions. The contact stated that NHTSA campaign number: 14v373000 (air bags, electrical system) exceeded a reasonable amount of time for the repair. The dealer stated that the waiting list for the recall repair was excessively long. The manufacturer was not made aware of the delay. The vehicle was not repaired. The vehicle was taken to the dealer, but was not diagnosed or repaired. The failure mileage was 60,000.

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