Starter Problems of Dodge Journey - part 2

Dodge Journey owners have reported 101 problems related to starter (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Dodge Journey based on all problems reported for the Journey.

36 Starter problem of the 2009 Dodge Journey

Failure Date: 05/02/2018

Vehicle will not start. Replaced battery, replaced starter, replaced relays and fuses, cleaned connections. 100's of reports with this problem all over the internet. Putting the car in neutral does not help.

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37 Starter problem of the 2010 Dodge Journey

Failure Date: 05/01/2018

Air bag light is on car electrical system malfunctions engine starts when it wants to. I've already replaced the battery and starter.

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38 Starter problem of the 2009 Dodge Journey

Failure Date: 02/17/2018

Not right,, transmission stopped on me driving, k & m Dodge mechanic says it's not my fault that the transmission just stopped on me while driving, he said the 2 gear isn't there, this is 2 times now I almost got killed, to top that off I purchased this mused vehicle on 2/16/2018 & paid cash of $4,263. 00 I asked if this car had any problems bc I do not want to put any money into it. . He told me & my parents only needed rear tires, I asked if it's neen in a car accident, he said no. . He said I will be the 2nd owner,, something isn't right, so I took it in on 2/17/2018 to get 2 new rear tires & omg, are you kidding me,, this car didn't have any airbags, electrical system was messed up, had to have a oil change on 2/22/2018, then it went in repair shop on 2/26/2018 for recall on airbags, then got it back on 3/26/2018, just for it to go back in on 4/1/2018 for a ball joint/tie rods/rotors/brakes front & back/ wheel alignment/new battery you got to be kidding me,, I am pissed as heck, found out I'm the 4th/5th owner,, it was in s car accident passenger side in oct 2017 car stalled on ppl, minor frame work, car is missing lots of parts, then I had to buy another tire front passenger side, key fob doesn't want to start car,,then I almost got hit driving bc ignition stopped on me driving,, then had starter replaced new on 8/26/2018 to top that off on Aug 28 car stalls again, friend comes over with meter to check out car statistics & says car needs the transmission control modular reset so I can drive, so then try to drive car on sept 5th, won't move, so I have to get rides, then on sept 12th start up, try to drive it & the car stops, tried to drive it back to k & m Dodge on sept 12th 2018,, it's been there since that day bc not drivable, needs a new transmission, I can't afford bc I am on disibility (social security disabilty), I called a lawyer on 2/17/2018.

39 Starter problem of the 2010 Dodge Journey

Failure Date: 11/13/2017

Vehicle will not start after sitting idle and off at random times. In past 2 weeks car would not start at least twice, 3 times in the past 6 months. Battery, starter, and alternator has all been changed and still had a shutoff. When turning the key a click sound would happen but no turnover. Lights would be on and no low battery warning.

40 Starter problem of the 2009 Dodge Journey

Failure Date: 10/26/2017

Car cuts off while in motion. This is an issue that many owners have had. Dealerships say it was "released too early and it has a lot of bugs in the system" I have had my kids in the car every time this has happened!!! was almost in a wreck this time at my daughter's school. Also, car will not start sometimes unless I put it in gear and "trick" it. I have replaced the starter numerous times thinking that was it. . . . Has cut off when on the highway, residential street, parking lots, in motion and stationary. . . Happens often.

41 Starter problem of the 2009 Dodge Journey

Failure Date: 07/13/2017

Have been having issues with my car either taking several attempts to start or not even start at all. Happens periodically. I have taken it to the dealership several times for this issue and they were not able to pin point what was causing the problem. They did replace several things, included the starter. Still having the same issue!.

42 Starter problem of the 2009 Dodge Journey

Failure Date: 07/05/2017

Recall the starters! I am sick of bwing syranded because our car won't start!!!! this is an issues for thousands of people!.

43 Starter problem of the 2009 Dodge Journey

Failure Date: 07/01/2017

I have a 2009 Dodge Journey that periodically will not start. Alternator, starter, and battery all fine. I have been reading that it may be a problem with the neutral safety switch and I am apparently not the only person this is happening too. This left me stranded on 7/1/17 and 7/3/17. Please address this issue!.

44 Starter problem of the 2009 Dodge Journey

Failure Date: 04/16/2017

Randomly, vehicle will not start. Can drive it to the store, come back out and it will not crank. All interior lights, etc. , will be on but engine will not turn over. After it sits for a while (but you never know for how long) it will start again. Battery and starter are good. I hear a clicking noise coming from the car after it's been shut of, sometimes hours later. Newest issue is that indicator lights all come on when you start the car and car jerks violently when you are driving. If you connect a diagnostic tool and clear the codes before you start it, the car runs smoothly. I am shocked and frustrated to see that there are so few recalls when I am reading that the same problems are consistently occurring.

45 Starter problem of the 2009 Dodge Journey

Failure Date: 01/01/2017

Car has been randomly not starting, most times it will start in neutral, have had car in shop repeatedly, can't find reason, problem is intermittent, ignition recall was done just prior to start ing isues beginning but I was told by dealert it was not a related issue had starter replaced in June, then had new battery put in, took car into dealer in Nov for drivers side airbag squib that had to be replaced by by dealer. Since that repair car car has drained battery 4 times. First time could not get it jumped put trickle charger on it for about 2 hours started right up, it died again charged it drove it around never shutting it off anywhere took it to mechanic, starter was good battery was good but low, so it was warranted out with brand new one. Car was fine for 4 days. Did not drive it for 2 days, now it will not start, and when I put battery charger on it, it clicks and chatters and tries to start on its own without the key in the ignition. It is new years day so nothing is open.

46 Starter problem of the 2010 Dodge Journey

Failure Date: 01/01/2017

Rebuilt cylinder heads due to misfire in 2 cylinders. Engine will not start, starter will just click when key is turned. Horn beeps by itself.

47 Starter problem of the 2010 Dodge Journey

Failure Date: 12/17/2016

Tl the contact owns a 2010 Dodge Journey. While driving approximately 45 mph, the vehicle stalled without warning and loss power. The vehicle was able to restart. In addition, the vehicle would not start when prompted. The contact stated that livonia Chrysler Jeep (30777 Plymouth rd, livonia, michigan 48150) replaced the vehicle battery three times and the starter was replaced twice. The failure recurred and the vehicle was taken back to the dealer; however, they could not duplicate the failures. The manufacturer was made aware of the failures and stated that the VIN was not included in a recall. The failure mileage was 65,803.

48 Starter problem of the 2010 Dodge Journey

Failure Date: 12/01/2016

It's not your starter or alternator it's your neutral cut out (safety switch). Have to put it in neutral to start. Own a 2010 and have called and complained about it as it is a safety problem. If you don't get any satisfaction from your dealer or Dodge file a defect complaint form and get them to investigate a recall. Save your receipts for all expenses incurred for this issue and they will reimburse you. It's been happening more often it is sporadic, looking up this info. I see it is a problem with these vehicles I need it fixed I can not afford to get stuck I am a single mom.

49 Starter problem of the 2010 Dodge Journey

Failure Date: 10/15/2016

Driving down the interstate, all of a sudden my heating/cooling would shut off along with my radio. Then it would come on. It did this several times. Shortly after that, my turn signals no longer worked and it caused me to almost get in an accident. I was driving approximately 65-70 mph. It continued to do this even after stopping. A week later, as I got up to go to work in the morning, it wouldn't start. It would just click when attempting. It wasn't sending the signal to the starter to get it going. I was stranded. I feel like my vehicle is possessed and it's really scary.

50 Starter problem of the 2009 Dodge Journey

Failure Date: 09/15/2016

The problem began around 2 years ago, the vehicle wont start when the ignition key is engaged. There aren't any clicks or cranking just silence. After 10, 15 or 20 minutes the vehicle starts after the attempt. This problem probably won't occur in the next number of starting but suddenly the same problem, it won't start. I live in northwest illinois and in the fall and winter this happen more often than spring and summer but it occurs fewer times. I read on the internet that many owners complain about the same problem, some paid a lot of money to the dealership to fix the problem, but the dealerships some times replaced a lot of unnecessary parts and the problem wasn't solved. I contacted the in town Chrysler dealer right after the problem began. They weren't sure how exactly to solve the problem. They suggested trial and error process. I didn't wanted to spend a lot of unnecessary money, and the problem won't be solved. Last week the service advisor noted that possible solution but not guaranteed is to replace the starter connector as might be corroded in which I have suspicions, because doing this job takes a lot of time and of course big bill to the dealer. Someone will say it is business, but in this case isn't because it is Chrysler fault of making vehicle's with the same problem. It is a safety issue it could be about life and death sometimes. Imagine if some of this vehicles suddenly turn off on the railroad or in the middle of intersections, or a criminal is chasing a Dodge Journey patron and the patron wants to escape with his vehicle and the vehicle won't start that is death or catastrophic injury!!! I believe that you have a lot of the same complaint from current owners and you don't have a lot from people who will fix the problem by selling the vehicle, and someone else will became the lucky owner. This is a case for factory recall. Thank you.

51 Starter problem of the 2010 Dodge Journey

Failure Date: 07/11/2016

The contact owns a 2010 Dodge Journey. When the vehicle was started, it made a clicking noise but failed to start right away. There was no warning indicator illuminated. The contact stated that it took multiple attempts to start the vehicle most of the time. The failure recurred several times. The vehicle was taken to an independent mechanic who diagnosed and replaced the starter. The failure recurred. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was 82,000.

52 Starter problem of the 2010 Dodge Journey

Failure Date: 07/02/2016

My Journey was working fine until a few months ago, when the battery seemingly died. I replaced it (no small feat) and all was good for a bit. Now, every third day, I go out and the car is dead. The battery is brand new, but the car acts as if it is dead. I disconnect the negative lead, [put it back on, and voila, it starts again. The battery is fine. At least for a day, and the repeats. . . Over and over. I took it in for the recall on the steering column electrical issue and it lasted for a week after that, and then dead again. I see the forums that say lots and lots of people have had this problem. . . Has anyone actually got it fixed in which it has stayed fixed? since Dodge refuses to acknowledge that this is a problem, we are in a bad catch-22 in which the dealer can't/won't fix it because if they acknowledge that this is an issue, then they feel responsible for it, which they can't /won't do. So I am in the endless back-and-forth with repair places, who I suspect just disconnect the negative terminal, reconnect it, call victory and change me $200. I have replaced starter, alternator and battery 3 times.

53 Starter problem of the 2010 Dodge Journey

Failure Date: 05/21/2016

Bought 2010 Dodge Journey (used) from tom wood Ford dealership. I have made 3 payments. The vehicle would not start leaving me stranded in a parking lot. I tried to jump it without success. When I turned the key to jump it, white smoke came from the engine compartment and there was a strong odor of melting plastic. I grabbed my kid and belongings and fled the vehicle. I had it towed to shop. They replaced the battery and sent me on my way. The next day it started rough. I drove it approximately 2 miles to a gas station. It would not restart. Had it towed back to shop for further evaluation. All lights, radio, power windows, etc. Are functioning, starter makes clicking sound, alternator checked out ok, new battery installed, but it will not start. Mileage is 81,759.

54 Starter problem of the 2009 Dodge Journey

Failure Date: 05/07/2016

I' got this car and the repairs never stopped coming. I've replaced the brakes & rotors 4 times in 3 years. I had to pay to have the car re-wired due to electrical problems & add a starter, replaced hoses. Shocks and ball joints. This has to be the worst vehicle ever.

55 Starter problem of the 2009 Dodge Journey

Failure Date: 04/23/2016

Since I've bought this car in 2013 I've had problems with it starting. A few days after I bought it I had a problem took it to the dealer and they replaced the throttle body. 2 years later had a problem again and it went away. Now it is doing it again and I never know whether or not it is going to start. I've been stranded multiple times and had to get it towed home. My lights radio and everything work the car just won't start and I only get clicking sound. Its not the battery and not the starter. We have found disconnecting the battery for a little while will reset the computer and then it will start. However I do not know how to do that and I shouldn't have to. If it doesn't start I have to wait for my husband to come get me and do it. My car has been recalled many times for different electrical problems and I think the should be held resposible for this too. Your car not starting is a major safety hazard depending on where you are or if have children with you on a hot day. We had our grandson with us one day last month and got stranded, we parked the car and came back an hour later and wouldn't start. All lights and radio came on. We called for a jump from roadside assistance and they said an hour and half wait. We went back in the store for an hour and came out to see if it would start and it did. No jump or anything! and everyday other day since then it's been the same thing. If you google the 09 Dodge Journey starting problems there are many many complaints of people having the same issues. Please recall this car!!.

56 Starter problem of the 2009 Dodge Journey

Failure Date: 10/29/2015

I purchased a 2009 Dodge Journey in March 2015. It gave me no issues until after I completed the key fob recall in August 2015. Since then, it would randomly not start. It was in and out of the dealership several times and the following parts were replaced, all of which were covered under the extended warranty I purchased with the vehicle: fuel injector on oct. 9, a new battery on oct. 29, 2015, a new starter on Nov. 16, 2015, a leaking overflow container on Nov. 24, 2015, the tipm was replaced on April 11, 2016, and most recently electrical wires and cables on June 7, 2016, which hook up to the starter. I called Chrysler headquarters on or about may 2 to report these issues and I received very poor customer service. I was told that my vehicle is too old and has too much mileage for them to do anything for me. The Journey has had episodes almost every day, sometimes more than once a day, of not starting since I got it back last week. The dealership told me when it does act up, to put it in neutral, which has been successful in getting the vehicle to start. They are taking it back on Monday to replace yet another part that they hope will finally be the answer to this ongoing nightmare, but I¿m not getting my hopes up. If we weren¿t in an upside-down loan, we would have traded in the Journey a long time ago. It is not a reliable vehicle¿luckily I haven¿t been stranded in a remote location at night, but it doesn¿t seem right that I should have to resort to taking that chance. I¿ve never had so many issues with any other vehicle I¿ve owned!.

57 Starter problem of the 2010 Dodge Journey

Failure Date: 06/02/2015

Tl-the contact owns a 2010 Dodge Journey. The contact stated that while driving approximately 30 mph, the vehicle stalled without warning. The vehicle was coasted to the side of the road and restarted normally. On numerous occasions when parked, the vehicle failed to start until after several attempts. In addition, while driving over 50 mph the vehicle would vibrate violently. The vehicle was taken to the dealer for diagnosis. The battery and starter were replaced however, the failure persisted. The technician also informed that there was a suspension problem with the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 70,000. Js.

58 Starter problem of the 2010 Dodge Journey

Failure Date: 05/03/2015

The contact owns a 2010 Dodge Journey. The contact stated that while driving at 40 mph, the vehicle stalled. The service engine warning light illuminated, the doors locked independently, and the vehicle was unable to be started. The vehicle was towed to a dealer where it was diagnosed that the starter needed to be replaced. The vehicle was not repaired. The vehicle was able to be restarted however, the failure recurred. The contact received notification of NHTSA campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 58,000. Parts distribution disconnect.

59 Starter problem of the 2009 Dodge Journey

Failure Date: 04/14/2015

I am not able to open any doors except the driver door. The trunk will not open and Dodge did not build a manual key entry for this model. Also I have a starting problem the car stalls and won't start unless I put it in neutral or jiggle the gear up into drive and back into park. The car turns very slowly when making left hand turns and the engine revs up sometimes when it's trying to pick speed back up after a turn. The dealer told us it was the battery and we had them install a new one but the issue is still there. I've read several complaints about the same issue. Customers getting their batter, starters all the recalls updated because they were told those were the issues but was not as their issue still existed as do mine. I don't want to spend a fortune at the dealer until they find what the problem is. The manufacturer should know what the problem is from all the complaints being the same. I emailed them for suggestions of what they think it may be and they just said take it to the dealership.

60 Starter problem of the 2010 Dodge Journey

Failure Date: 04/10/2015

The contact owns a 2010 Dodge Journey. While attempting to start the vehicle, it failed to start without warning. The vehicle was taken to the dealer where the starter and battery were changed; however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

61 Starter problem of the 2010 Dodge Journey

Failure Date: 04/03/2015

The contact owns a 2010 Dodge Journey. While driving at approximately 8 mph, the engine stalled without warning. The vehicle did not restart. The vehicle was towed to a dealer where it was diagnosed that the starter failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 88,000.

62 Starter problem of the 2009 Dodge Journey

Failure Date: 11/15/2014

The contact owns a 2009 Dodge Journey. The contact stated that the key failed to turn in order to start the vehicle. The contact had to make several attempts to get the vehicle to start. The contact waited for nine months for the part for NHTSA campaign number: 14v373000 (electrical system) to become available. The dealer was not able to determine when the part would become available. The vehicle was taken to an independent mechanic who replaced the battery and the starter but the failure persisted. The contact disconnected the automatic start feature as a precaution due to the failure progressing. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

63 Starter problem of the 2009 Dodge Journey

Failure Date: 11/13/2014

On four separate occasions, I attempted to start my vehicle (all lights, radio work) and only hear clicks of the starter and the vehicle did not start. On the second occasion, the vehicle finally started after approximately thirty minutes. I took the Journey to an auto center and they tested the battery, which was registering at 490 cca and they suggested I get a battery soon. On the third occasion, I went to pick my wife up from a doctors appointment and stopped the Journey for less than five minutes. I attempted to start the Journey and it did not start for over 30 minutes. I attempted to have the vehicle jump started; however, after three separate vehicles attempted to jump my Journey, it did not start and had to call a tow truck. After the tow truck driver charged the battery for approximately 5 minutes, the vehicle started. I immediately had the battery replaced and thought the issues was solved. On the fourth occasion, all four of which took place in a three week period, after stopping at a store for approximately 10 minutes, the Journey did not start. After waiting for approximately 30 minutes, the vehicle finally started. I have reviewed the recalls and this is not listed, yet there are multiple complaints of this issue. I will be attempting to have all current recalls repaired and hope this issue is take care of before myself or someone in my family is seriously injured due to this happening while driving on the highway.

64 Starter problem of the 2010 Dodge Journey

Failure Date: 09/28/2014

Since January 2014 I have taken my vehicle in multiple times to the dealership for intermittent starting issues. It also has a slow crank occasionally this is more random then it not starting. When I try to start it it just clicks. If I wait a few minutes then try to start it again eventually it will start. This car has left me stranded many times and late for work/appointments. The dealership has replaced the tipm fuse box, starter, battery and all key fobs and it still will not start randomly. I have noticed that most of the time when it will not start it is because the car is hot(after being driven for a significant amount of time) or simply just sitting out in the sunlight. When the dealership hooks it up the their machine it does not throw an error code. So they keep telling me "they are scratching their heads they do not know what is wrong and do not know how to fix it" this is not an acceptable answer to me after looking on this website there are multiple complaints for the same issue. Chrysler needs to figure it out and put out a recall for it. I have called chryslers customer support multiple times I have had a case open for 4 weeks I have never heard from my case manager just someone calling on her behalf. I can't seem to get anywhere with Dodge. I am taking it back to the dealership tomorrow. I have taken it to the dealership every Monday for the last 5 weeks. They keep it for 3 or 4 days then send it home with no results. . I am not taking it back from this time without better results. This car is only 4 years old it should be a reliable car. I shouldn't be afraid to take it somewhere.

65 Starter problem of the 2009 Dodge Journey

Failure Date: 09/05/2014

This isn't the first time this has happened, we think there is something wrong with the ignition. I've replaced the starter, battery and got a tranny all within a year. The car will not start but I have power, the radio and lights come on, I have to let it sit for a minute retry it and hope it works. I'll be calling the dealership and see what they can do, but this is an 09 Journey nothing major should be going on.

66 Starter problem of the 2010 Dodge Journey

Failure Date: 08/28/2014

First had a problem with car shutting down and would not start so I bought a battery,because it kept draining then starter made noise had to replace it , then my car started over heating so I was told it was the reservoir so I bought one , now my transmission slips in reverse. I'm still having problems with shut downs no starting, everything is acting up all over again.

67 Starter problem of the 2009 Dodge Journey

Failure Date: 08/01/2014

Vehicle would not start. Had the battery changed but 3 days later vehicle would not start. Had the starter changed but 2 days later vehicle would not turn over. Ignition just make s a clicking sound. Mechanic claims '09 Journey are notorious for electrical problems and will replace the starter again although he doubts that will help. Unfortunately my wife drives this vehicle with 4 children. I'm very concerned about her getting in a bad situation on the road. Vehicle gas already had multiple recalls over the past few years. What can I do? any recourse to have Dodge fix the problem thru a recall? I have read that this is an ongoing problem with many customers.

68 Starter problem of the 2009 Dodge Journey

Failure Date: 07/02/2014

For almost a year the doesnt start when it doesnt want to I get in the car and everything lights up and the engine just clicks ive had the starter replaced the battery the some modual with new keys the shifter and nothing has helped im at a loss the car has been towed more times than I can count ive been stuck with my children in dark parking lots far from home it happens way to much and the fact that they cant fix this [roblem is rediculous no oe should have to deal with this I have now been in a rental for 3 weeks im sick over this I lost my car in sandy and bought this stupid one to replace that and now im trying to fix my hme and a car I pay cash for.

69 Starter problem of the 2009 Dodge Journey

Failure Date: 07/01/2014

While driving on the freeway @ about 70 mph suddenly the steering locked up and there was no power. While I was trying to merge over to the side of the freeway( I had to cross 3 lane, I was almost hit by multiple cars. I had no control of the car. I managed to get off to the side off the freeway and happened to look down to see the ignition key turned to the off position. I dont have any other keys attached to it because I had just had the starter replaced maybe 1 week before & was advised not to. I started the car thinking maybe it was a freak thing and it wouldnt happen again. It did 2 days later. This time I was approaching an intersection turning left on a green arrow. Just as I started to turn the car turned off making it very difficult to turn and barely missed a group of people on the sidewalk where my car ended up before stopping. I had the car towed to the service center the dealership I bought the car from. This was not a Dodge, Chrysler, or Jeep dealership either. I was told that rwi module had to be replaced and it was not covered under my warranty and Dodge would not cover it either. While the car was being repaired I came across recall l25. But was told my VIN number was not included in the recall. The car was in the repair shop for 5 days. It cost me over $600. The day I picked the car up I came across documentation of the expansion to the l25. I was then again told the VIN was not part of the recall & an investigation was being done and eventually the VIN would be in the recall but I could not be given a date as to when this would happen. I called Dodge corporate offices and was told the same thing. I feel like I own a coffin on wheels. . All in all I have had this car in for repair for the key turning to the off position 3 times now. Something needs to be done now before someone is seriously hurt or killed in a crash because of this defective part.

70 Starter problem of the 2009 Dodge Journey

Failure Date: 06/12/2014

2009 Dodge Journey. Has an intermittent starting issue. Car will go weeks, even months without any problems. Then it will fail to operate the starter motor. If it sits for a few minutes of hours, the car will eventually start. Taken to local auto repair center. Tested battery, alternator, and electrical system, with no apparent reason for the problem. Please notify auto maker of this situation.



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Journey Service Bulletins
Journey Safety Recalls
Journey Defect Investigations