Service Brakes Problems of Ford Edge - part 1

The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the back-over prevention system became inoperable. The contact stated that the rearview camera image was intermittently blank and occasionally failed to function properly. The contact also stated that while depressing the brake pedal, the vehicle jerked unexpectedly, requiring the brake pedal to be pumped several times while stopping the vehicle. The contact was unaware of any warning lights being illuminated. The contact received notification of NHTSA campaign numbers 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, parts to do the recall repairs were not yet available. The dealer was contacted, but the vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to do the recall repairs. The manufacturer was made aware of the failure. The failure mileage was not available.

See all problems of the 2015 Ford Edge 🔎.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

See all problems of the 2017 Ford Edge 🔎.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the message "parking brake malfunction - service now" was displayed. The dealer and the manufacturer was not made aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 148,700.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic). The contact stated that while his wife was driving approximately 35 mph, the brake pedal was depressed and remained on the floorboard. Additionally, the contact's wife had informed the contact that there was an abnormal sound coming from the wheels. The brake fluid warning light was illuminated. The vehicle was taken to the residence, where the contact inspected the vehicle and observed that there was no brake fluid in the brake fluid reservoir, and the contact added brake fluid. Upon attempting to drive the vehicle, the contact depressed the brake pedal, but the brake pedal remained pressed to the floorboard. The contact parked the vehicle and noticed condensation on the driver’s side rear wheel and on the driveway. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,454.

While driving the car approaching a stop the brake pedal suddenly went almost all the way to the floor. Had to press the brake multiple times to come to a complete stop. It is unsafe when traveling in traffic and unable to slow down fast enough to stop the vehicle which can cause an accident. The vehicle has not been inspected. Contacted a mechanic and described the issue and stated this sound like a master cylinder issue and it is unsafe to drive. This issue did not present warning lights or message to indicate there was anything wrong. We have read many similar complaints online. We believe Ford should fix this issue.

See all problems of the 2013 Ford Edge 🔎.

The contact owns a 2015 Ford Edge. While the contact's wife was driving at an undisclosed speed, the brake pedal was depressed, and the brake pedal went down to the floorboard. The contact stated that the next day, the low brake fluid warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a brake hose failure. The contact was informed that the brake hose needed to be replaced. The vehicle was repaired. The contact paid out of pocket for the repair. The contact received notifications of NHTSA campaign number: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, parts for the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.

I purchased this vehicle used in August 2025 from the estate of a friend's relative. The records show it was meticulously maintained and no recall notices have been unaddressed. The prior owner used it infrequently and it still has just under 90k miles. There were no major engine issues when my local repair shop (over 12 years and 3 vehicles) inspected all systems, and the vehicle passed for PA state inspection and emissions. However, driving more, I noticed that the brakes would intermittently become "mushy" or "hard" and overall less responsive. I needed to use a lot of force to fully stop over a longer distance. There was also a hissing noise while braking and sometimes the cabin air fan would blast on suddenly. Then, while stopped at a red light and applying the brakes, the engine shut off and check engine light came on. My mechanic detected O2 sensor codes p2195/p2197 indicating "stuck lean. " but nothing about the brake booster, and so we cleaned it up a bit and tried to get more of an understanding of the issue. Now I know that the compromised engine vacuum from the booster air leak is impacting the fuel/air balance. Extremely unsafe. This has now happened many times while I try to get a good diagnosis and help. It's scary, and makes city driving very challenging. On multiple occasions I feared I would hit other vehicles or would have to "creep" at a light to alleviate the airflow issues from braking. If I have to be at a light for more than a moment, I will put the car in park and foot off the brake. I'd rather risk being honked at or hit, than have the engine dying on me in traffic. When I was able to get to a dealership, I was informed that it was the brake booster. The first thing I found when looking up that part for the 2013 Ford Edge was the recall. The dealership says my VIN was not covered, but it seems more than coincidence that this is the exact problem, now confirmed by the dealership. The part is faulty, and should be replaced by oem.

The contact owns a 2017 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that occasionally, the rearview camera image was distorted. Additionally, the contact stated that while driving at an undisclosed speed and depressing the brake pedal, the brake pedal traveled to the floorboard with the low brake fluid warning light illuminated. The contact stated that while the vehicle was parked, there was brake fluid leaking from the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that the flexible rear brake hose had failed and needed to be replaced. The vehicle was not repaired. The contact stated that there were intermittent failures with the trunk latch. The contact stated that occasionally the trunk latch was inoperable while attempting to open the trunk manually or while using the foot-activated feature. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the parts to perform the recall repairs were not yet available. The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failures. The approximate failure mileage was 120,000.

The contact owns a 2017 Ford Edge. The contact stated that while attempting to reverse, the rearview camera image failed to function properly and intermittently turned off and on. The contact received notification of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, parts for the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were still unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The failure mileage was not available.

The contact owns a 2017 Ford Edge. The contact stated that while driving home at 25 mph, the rear brake hose ruptured. The brake pedal was depressed, but the vehicle was slow to respond. The contact was able to stop in the driveway. There were no warning lights illuminated. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic). The contact called the dealer and confirmed that parts for the recall repair were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that parts were not available, and there was no eta for parts. Additionally, the contact was informed about repairs and a possible refund. The failure mileage was approximately 50,673.

Number one my brakes are soft they say needs abs and their is recall but not on my VIN number but on Ford Edge 2011if it's on one should be on all recall safety is without brakes and my camera is black again recalls on other Ford Edge but again not mine please help.

See all problems of the 2011 Ford Edge 🔎.

Our 2017 Ford Edge that we bought for our daughter to drive to college already had the passenger read brake line blow out and ruin the seals on the calipers and the parking brake actuator had to be replaced. The pedal went to the floor and she couldn't stop at an intersection and she put a hole in the front bumper. There was no warning in the dash to indicate that there was a problem with the brakes. It just failed out of nowhere. We went to the Ford dealer we bought the car from, alma Ford and asked them what they could do since that part that is recalled is what broke. They said they could not do anything because they have no parts and would not help us. We ended up having to take the car to an independent mechanic and pay out of our own pocket to get it fixed.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that her son reported that while driving at various speeds, the vehicle hesitated to respond while depressing the brake pedal, causing the braking distance to be extended. The mil warning light was illuminated. The local dealer was contacted and informed the contact that there would be a charge for a diagnostic test. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 85,000.

My brake pressure dropped rapidly and the abs and brake system warnings lit up. I added brake fluid and it leaked out from the rear passenger side brake line. Took car to dealer and they confirmed a recall on the brake lines and replaced the lines. I was responsible for the repair cost and the dealer was not able to process reimbursement until unknown date of Ford completing recall instructions.

See all problems of the 2016 Ford Edge 🔎.

I am an automotive service technology teacher, retired. The abs system on this vehicle failed without warning and without any trouble codes. No lights, no codes. The pedal sinks nearly to the floor, but does engage the brakes once the abs chambers fill with fluid. But, by the time brakes begin to engage, one's heart skips a beat and it actually takes 1/2 second longer for the brakes to actually work. If not for my tall stature, I might not be able to reach the distance it takes to get hydraulic pressure. Brakes work, but marginally due to interference with floor. My research indicates this is a relatively common problem with these vehicles. Folks need to be warned! a recall is in order; at the very least a service bulletin and a customer notification. I'll fix it, but I shouldn't need to. I'll save the old unit and ship it if anybody wants to inspect it.

See all problems of the 2014 Ford Edge 🔎.

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while depressing the brake pedal, an excessive amount of pressure was needed to depress the brake pedal. The failure had persisted, and the contact now had to pump the brakes to build up pressure while attempting to stop the vehicle. There were no warning lights illuminated. The vehicle was taken to a certified mechanic, who was able to duplicate the failure and informed the contact that brake fluid was leaking from the vehicle. The brakes were replaced. The contact stated that the brake hose had previously been replaced. The mechanic advised the contact not to drive the vehicle until the recall repair was completed. The contact drove the vehicle to the residence and had not driven the vehicle since. The dealer was contacted and confirmed that the parts for recall repairs were not available. The vehicle was undrivable. The manufacturer was not informed of the failure. The failure mileage was 79,236.

The contact owns a 2017 Ford Edge. The contact stated while attempting to depress the brake pedal, the contact smelled natural gas entering the cabin of the vehicle. The contact stated that while attempting to stop the vehicle immediately, the vehicle failed to respond as intended. No warning light was illuminated. Neither the dealer nor an independent mechanic was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 165,000.

The contact owns a 2015 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image was distorted intermittently. The contact stated that while driving at an undisclosed speed, the brake pedal occasionally became inoperable and failed to function properly. There was no warning light illuminated. The contact received notifications of NHTSA campaign numbers: 25v572000 (back over prevention) and 25v544000 (service brakes, hydraulic); however, the parts for the recall repairs were not yet available. The dealer was contacted but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the failure. The approximate failure mileage was 112,000.

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was parked, the vehicle rolled backwards. The contact jumped into the vehicle and attempted to stop the vehicle. The contact stated that the gear shifter failed to shift. The contact stated that the vehicle crashed into a brick wall before the vehicle finally stopped. In addition, the air bags did not deploy. No warning lights were illuminated. The contact stated that the failure occurred while the vehicle was parked at the contact's residence. The contact was on the outside of the vehicle, removing items from the vehicle. The contact stated that upon reaching while on the passenger's side, the vehicle began to roll backwards. The contact grabbed and turned the steering wheel in the direction of the brick wall, hoping that the impact would stop the vehicle. The contact stated that the vehicle had been parked for more than 15 minutes prior to the failure. A police report was filed; however the information was unavailable. The contact sustained injuries to the right shoulder; however the contact did not receive medical treatment. The contact later received a recall notification NHTSA campaign number: 25v544000 (service brakes, hydraulic) however the parts were not available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The front brake hose ruptured and the brakes went out. This is consistent with the recall NHTSA campaign # 20v469000. Ford dealer is refusing to fix it saying only the rear hose is covered. But it clearly states in the recall released on Aug 2020 it is the front hose.

The contact owns a 2013 Ford Edge. The contact stated that while driving approximately 5 mph and depressing the brake pedal while exiting a parking lot, the brake pedal went to the floorboard. The contact pumped the brake pedal to stop the vehicle. The contact stated there was no warning light illuminated. The vehicle was not taken to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v572000 (back over prevention) and 25v544000 (service brakes, hydraulic); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 25 mph, the "brake fluid low" message was displayed. The contact inspected the brake fluid and noticed there was brake fluid in the reservoir. The contact added brake fluid to the reservoir, and approximately 5 days later, the message was displayed again. The contact became aware that there was no brake fluid in the reservoir. The vehicle was taken to a certified mechanic, who diagnosed a fracture in the brake hose, which caused a leak. The vehicle was not repaired. The dealer was contacted and confirmed that there were no parts for the recall. The manufacturer was not made aware of the issue. The failure mileage was approximately 146,000.

See attached document for complaint. I am writing to file a formal complaint regarding the handling of safety recalls 25v572 and 25v544 on my vehicle, and to urgently request your assistance in having all repairs authorized at a local Ford dealership, due to the profound unprofessionalism and neglect I have experienced from the selling dealership, pure Honda ferndale. My vehicle is a 2016 Ford Edge sport with approximately 101,003 miles. I purchased it from pure Honda ferndale just prior to being notified of these active recalls, after which the vehicle was understandably grounded. The core of my issue lies with the conduct of the dealership's management. Before the recall notice and the vehicle being pulled from sale, I was in direct communication with the general manager, mr. Sheldon taylor. He personally assured me that he would resolve several preexisting issues, including arranging for a vehicle exchange or repairs. These issues include the dealership selling me defective and outdated tires and a rim package that no local tire shop will service, as well as a noticeable and hazardous defect in the sync system where the screen experiences complete blackouts, particularly when using the navigation and radio. However, once the reca ll was enforced, mr. Taylor ceased all communication and delegated my case to a sales representative, who has since also ignored my repeated calls and the recall notices I have provided. I have been left with a vehicle I cannot safely drive due to the open recalls and an infotainment system that fails unpredictably, creating significant distraction and safety risk. The dealership that sold me this problematic vehicle now refuses to take responsibility for its prior promises. Given the complete breakdown in communication and the lack of professional accountability from pure Honda ferndale, I do not trust them to manage my vehicle's critical safety repairs or address this additional sync system defect. Therefore, I respectfully request that the NHTSA assist me in obtaining permission t.

The contact owns a 2017 Ford Edge. The contact stated that while driving approximately 35 mph and depressing the brake pedal, the brake pedal depressed to the floorboard. There was no warning light illuminated. The contact was able to drive the vehicle approximately 5 mph to an independent mechanic. The vehicle was diagnosed, and it was determined that the driver's side front flexible brake line had ruptured and was leaking brake fluid. The vehicle was not yet repaired. The contact stated that it was the second failure of a flexible brake line, but the first failure had occurred on the rear passenger’s side brake line. The contact stated that the first failure had occurred in 2024. The contact had not yet received the recall notice for NHTSA campaign number: 25v544000 (service brakes, hydraulic) in 2024. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.

I am trying to file a complaint about no parts for recalls. I have had three recalls on this vehicle and none of them has been rectified due to no parts available. I'm trying to find out why we cannot get parts to fix the transmission bell housing or the brake hoses on these recall notices? I also have a recall for the rear camera. I'm not sure if these recalls are just for my information, or if they ever intend to get parts? the transmission recall is from several years back, and now the recall quit showing up. I guess it magically took care of itself. Thank you.

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed and depressing the brake pedal to stop the vehicle, the vehicle failed to respond as intended. There were no warning lights illuminated. Additionally, the contact stated that the rearview camera image was blank while reversing. The contact received notifications of NHTSA campaign numbers: 25v544000(service brakes, hydraulic) and 25v572000(back over prevention); however, the parts to do the recalls repairs were not yet available. An unknown dealer and the manufacturer were contacted. The vehicle was not repaired. The failure mileage was approximately 175,071.

The contact owns a 2018 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the parts for the recall repair were not yet available. The contact did not understand how the recall was initiated without the parts being available. The dealer was contacted; however, the contact was informed that the parts were not yet available. The manufacturer was not made aware of the failure. The contact had not experienced a failure.

See all problems of the 2018 Ford Edge 🔎.

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention). The contact stated that while driving at undisclosed speeds, the vehicle stalled. After several attempts the vehicle restarted. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.

The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA campaign numbers: 20v469000 (service brakes, service brakes, hydraulic), 22v413000 (power train), 25v544000 (service brakes, hydraulic), and 25v572000 (back over prevention). The contact stated that while driving out of the driveway at 10-15 mph, the brake pedal was depressed and went to the floorboard. The check engine warning light was illuminated. The local dealer was contacted and confirmed that parts were not yet available for the recall repairs. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 97,000.

Brake pedal dropped to floor when applied slight pressure to slow from 30mph to 20 mph, then the car surged no brakes. I finally got car to stop by putting in neutral and engaging emergency brake.

See all problems of the 2020 Ford Edge 🔎.

The contact owns a 2015 Ford Edge. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.