Service Brakes Problems of Ford Edge - part 2

The contact owns a 2016 Ford Edge. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); through the turo app; however, the part to complete the recall repair was not yet available. The vehicle was taken to the local dealer, but was not diagnosed or repaired. The dealer informed the contact that parts for the recall repair were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure.

See all problems of the 2016 Ford Edge 🔎.

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the vehicle failed to stop immediately. The contact stated that the brake pedal needed to be depressed extremely hard. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); however, parts for the recall repair were not yet available. The manufacturer was not made aware of the failure. The failure mileage was unknown.

The contact owns a 2013 Ford Edge. The contact stated that while driving approximately 40 mph, the brake pedal was depressed too slowly for traffic; however, the brake pedal was soft and went to the floorboard. The vehicle was steered to the right and rolled down into a ditch to avoid crashing into the vehicle in front. The contact stated that the engine was still running. There was no warning light illuminated. The vehicle was turned off and restarted to reset the braking system; however, the brake pedal was still soft. There was no damage to the vehicle, and the contact was able to drive out of the ditch and back to the residence. The vehicle was not yet taken to a local dealer or independent mechanic to be diagnosed or repaired. The contact stated that in 2024, the vehicle was repaired under customer satisfaction program: 13n02 - brake booster (service brakes, hydraulic). The manufacturer was informed of the failure. The failure mileage was approximately 110,000.

See all problems of the 2013 Ford Edge 🔎.

A couple months ago, my right rear brake line broke. Yesterday, my left brake line also broke. On the first occasion, a warning lamp appeared on my dash, but it did not alert me this most recent time. On both occasions, my breaks were very spongey and I noticed my car take an extended time to stop, and it never came to a complete stop. I also noticed greasy fluid leaking from the rear. The right side has been repaired by a Ford dealership, but I had to pay for it. I'm still awaiting a repair for this 2nd line and I have brought this recall notice to the dealerships attention. I've requested that the repair the part free of charge but it's not resolved yet.

See all problems of the 2017 Ford Edge 🔎.

I purchased my 2014 Ford Edge in December 2023. March 2023, I started having issues with the driver side door lock sensor malfunction as shown in the last photo. The door would not automatically lock when I started driving, sensing that the driver’s side door was still open. It was not. I kept pushing the lock button to lock it, but it kept unlocking even while driving. Eventually it would lock. The cost to fix that was around $600 which I could not afford, and my limited warranty expired. July/August 2025 my abs and traction control sensor lights were lit on my dash. I took the car for service and my very reputable mechanic diagnosed with no codes showing up a few times. Performed a reset twice and the lights came back on after only driving a couple of miles. He contacted Ford who advised he couldn't sell the part because there was a "national hold" on the part. On 9/2 my brakes and traction control failed resulting me rear ending another vehicle. The other safety issue is that my airbags did not deploy upon the collision. I contacted Ford corporation and was advised that Ford will not do anything since my vehicle was older than 10 years. The vehicle is a total loss leaving me with a loan balance of approximately $4,700. 00. This is neither fair nor right for a multimillion-dollar company that will not or choose not to address or acknowledge their responsibility regarding these two very serious safety issues. Since I didn’t die or get seriously hurt, I guess it’s not that big a deal to Ford.

See all problems of the 2014 Ford Edge 🔎.

1am filing this complaint regarding my 2016 Ford Edge (VIN: [xxx] ), which has experienced a severe and dangerous failure. Ford has acknowledged a defect in the flexplate at the transmission bellhousing area under customer satisfaction program (csp) 22n12. This defect causes rattling noises and eventually results in flexplate cracks that can lead to sudden loss of power while driving. My vehicle is currently undrivable due to this defect. I have documentation from February 2025 (a&m auto repair, invoice #[xxx]) showing that a technician identified noise from the rear of the engine/front of the transmission area and suspected flexplate cracks at that time. Despite this, my vehicle never received the csp repair. Ford is refusing to cover the repair because my vehicle has exceeded the 120,000-mile cutoff for csp coverage. However, this is not acceptable because: •the defect was documented earlier and existed within the coverage period. •more importantly, this is a serious safety defect that can cause sudden power loss while driving, creating a high risk of accidents. •Ford has incorrectly limited the remedy under a csp with a mileage cutoff, instead of issuing a proper safety recall without mileage limits. Requested action: I am requesting NHTSA to investigate and require Ford 1. Treat the flexplate defect as a recall, not a csp. 2. Provide full repair coverage for affected vehicles regardless of mileage. 3. Ensure consumer safety is not compromised by arbitrary mileage cutoffs. In addition, my vehicle has also experienced repeated brake warning lights, which aligns with Ford’s brake hose recall (NHTSA recall 25v544). The combination of braking issues and flexplate failure creates an extremely unsafe condition. Thank you for your attention to this urgent safety matter. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2015 Ford Edge. The contact stated that while the vehicle was parked, the contact noticed fluid on the ground underneath the vehicle. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notifications of NHTSA campaign number: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, parts for the recall repairs were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.

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The contact owns a 2016 Ford Edge. The contact stated that while driving at various speeds, the brake pedal was depressed and almost went to the floorboard. The contact stated that the brake warning light was illuminated. The contact stated that brake fluid was dripping from the rear of the vehicle. Additionally, the contact stated that the parking brake was engaging independently. The contact had received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic). The contact had taken the vehicle to a local dealer and was informed that the part was not yet available and that another letter would be sent when the part was available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 195,000. The VIN was invalid.

The contact owns a 2017 Ford Edge. The contact stated that while driving approximately 10 mph in a parking lot and depressing the brake pedal, the vehicle failed to stop. The contact stated there were no warning lights illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed, and determined that the passenger’s side rear brake line had failed and needed to be replaced. The vehicle was repaired. The contact was aware of NHTSA campaign number: 25v544000 (service brakes, hydraulic); which was associated with the VIN. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact stated that the check engine warning light was illuminated and that coolant was constantly being added to the coolant reservoir. The contact stated that there was no evidence of a coolant leak. The contact stated that the vehicle almost stalled with the engine and coolant overheating warning lights flashing on the instrument cluster. The vehicle was taken back to the same independent mechanic however, the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 12,000.

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormally loud sound. The brake warning light was illuminated. The contact stated that the front brake pads had previously been replaced. The vehicle was towed to an independent mechanic, who determined that the flywheel had fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 210,000.

So I bought my Ford Edge in the early spring of 2025. A couple of months after I had this vehicle the brake fluid light started flashing on my dash so my husband checked the brake fluid level and it was low. We filled it up we proceeded to go on with our life, but then we started having to constantly put brake fluid in it about that same time I went and had an oil change done, and jiffy lube was doing the walk around of a car of my car and my husband asked him to please check the brakes because we were having to put an usual amount of brake fluid in car so upon inspection they noticed that the left rear brake line had burst and was leaking a considerable amount of brake fluid upon further investigation that my husband did he found that there was a recall done on the front brake lines and the way he read it was that the rear brake lines were also in question as well what he didn’t really realize at the beginning was that the rear tires or though I’m sorry the rear brake lines were under investigation of being recalled, but not recalled at this time so I’ve had $150 to have my brake lines fixed on the left rear side of the car I had them fixed with cell Ford in new bern, north carolina, and when I went back this evening to look at their inspection to figure out exactly what was fixed because when we stopped for gas this evening, my husband, after not being able to stop very well at a stop sign on the way to get gas saw that the left rear brake line had burst and if you hit the brake, the brake fluid would go spraying everywhere again. After we noticed, that is when we started looking for my receipt from a Ford to see exactly which side we had had replaced, we couldn’t remember off the top of our heads I didn’t at any rate. When we found the invoice online to the link that they had sent me the day, my car was getting fixed. We discovered that the left brakes were the ones that had come under recall however an investigation has been opened up on the rear brakes that.

The contact owns a 2015 Ford Edge. The contact received notifications of NHTSA campaign numbers: 25v544000 (service brakes, hydraulic) and 25v572000 (back over prevention); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Regarding the three Ford vehicles in my possession, each with approximately 80,000 miles, I've observed consistent issues with the anti-lock braking system (abs) module. Despite my inquiry with a Ford dealership, no recall has been issued for these vehicles, and the abs module is reportedly unavailable for repair. Given the apparent prevalence of this issue, I am concerned about the potential impact on vehicle performance during critical events. Furthermore, I am seeking clarification from Ford representatives regarding the lack of a resolution for this recurring problem across multiple vehicles. Sincerely, [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2012 Ford Edge 🔎.

The contact owns a 2014 Ford Edge. The contact stated that while attempting to decelerate and depressing the brake pedal, there was an abnormal grinding sound coming from the brakes. Additionally, the contact stated that the vehicle failed to detect other nearby vehicles as intended. The vehicle was taken to a local pep boys, where the rear rotors and brake pads were replaced. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The vehicle was taken back to the same local pep boys, where the vehicle was diagnosed with a check engine, transmission, abs, cruise control module, and seat module failure. The local pep boys diagnosed the vehicle with an abs module failure that impacted the performance of several other safety features. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed or repaired because there was no recall associated with the VIN. The vehicle was not repaired. In addition, the contact related the failure to NHTSA campaign number: 16v733000 (service brakes, hydraulic, electronic stability control (esc); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

- breaks did not work and caused me to be in an accident. Date of accident 8/15. -called Ford the week prior to accident to ask if there was a recall because my break light came on. She told me there was not and they didn’t have the part in stock to repair it if it was. I told her I would try to add fluid and that seemed to work and the light turned off, unless I used my parking break. So I only parked on flat areas until it was ready to be fixed and didn’t use the parking break, but that time never came. After that, I got into the accident on 8/15 and even reported to my insurance (kemper auto) that my car wouldn’t break even though I was far back enough to break without incident but the car just wouldn’t stop. My right tire is bent and my left tire is popped so now I’m unable to drive it to the dealer if the part comes in.

The contact owns a 2017 Ford Edge. The contact stated while attempting to start the vehicle, the parking brake warning light illuminated. In addition, the contact stated that when the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to move, and the brake fluid warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the parking brake could not be reset. The vehicle was not repaired. The contact was advised to take the vehicle back to the dealer where the vehicle was purchased for assistance. The contact stated that the dealer had gone out of business. The dealer was made aware of the failure. The contact stated that while waiting for the scheduled diagnostic testing appointment, the contact discovered how to release the parking brake. The contact stated that there was a particular way to release the parking brake. The contact later received notification of NHTSA campaign number: 25v544000 (service brakes, hydraulic); however, parts were not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 165,000.

The brake pedal became stiff. The pedal would depress and eventually stop the car but then occasionally more play would be in the pedal. When the vehicle stopped the pedal would depress further and additional pressure would have to be applied to get the vehicle to stop completely. A service campaign bulletin was issued for my other vehicle ( Feb 20, 2024- reference number 13n02), same model, same year for a brake booster replacement, yet no service campaign was issued for this vehicle. My vehicle would not stop completely consistently without stomping on the pedal. My garage informed me to return it to Ford for warranty replacement of the brake booster, just like my other Ford Edge ( same year, same model). Brake fade was noticed in fall of 2024 and confirmed by my garage in Feb 2025.

I was doing 65 and had to gun it to get out of someone's way and when I did it just didn't go. There was a long pause then it kicked in just in time.

See all problems of the 2023 Ford Edge 🔎.

Master cylinder going bad. Pedal goes to the floor. All 4 pads rotors calipers have been replaced within the last year.

See all problems of the 2018 Ford Edge 🔎.

The abs system is completely shot. I have replaced the entire brake system besides the abs. There is a recall on the abs system for other 2012 Ford Edges, but for some reason my vehicle isn’t included. Please consider including my car in the recall as this is a serious safety issue. I cannot even drive the car, because I am not able to brake properly.

Stiff brake and hard shift.

The contact owns a 2013 Ford Edge. The contact stated there was an abnormal air hissing sound coming from the vehicle while depressing the brake pedal. There was no warning light illuminated. In addition to the sound, the brake pedal was firm, requiring extra force on the brake pedal while attempting to stop the vehicle. The contact called a dealer, and an appointment was scheduled for a diagnostic test to be performed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 146,000.

This is in reference to field service action 13n02 with codes p2195 and p2197. There was an extended warranty, but I never knew that as I bought the vehicle pre-owned. I am a college student and the vehicle poses a danger as I am not able to stop every time. I called the local Ford dealership, and without even looking at the vehicle. He said, yes we know about the issue, but it's to late for you to have it repaired for free. I am filing a complaint with with the wyoming attorney general as well, and looking into a civil action. I want to make sure I document everything in case there is a serious injury or death.

See all problems of the 2011 Ford Edge 🔎.

The contact owns a 2013 Ford Edge. The contact stated that while driving through a mountainous area, the brake pedal became firm. There was no warning light illuminated. The contact depressed the brake pedal and was forced to pump the brake pedal and depress the brake pedal to the floorboard to stop the vehicle. The contact initially contacted an independent mechanic and was informed that the model vehicle was under recall for the vacuum pump. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the manufacturer and was informed that the VIN was not included in the recall and referred the contact to the NHTSA hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.

My vehicle started having a "spongy" pedal feel when I pushed on my brakes going to work and returning home. I was going to be taking my grandchildren to branson, mo, on Thursday morning, [xxx], and was able to get marvin merritt, mechanic, to look at my vehicle before leaving to make sure we would be okay traveling. Marvin notified me that my brake booster needed replace and it was not safe to travel. I made other arrangements to go to branson. When I got back I paid marvin for services rendered and got my letter from the Ford motor company dated March 2024. I took my letter, the invoice from marvin merritt and turned it into friendly Ford dealership / service man, derrick and he filed a claim for me and said he did not see any reason why they would deny my claim based on the information I turned in. I waited 4 week, calling weekly for updates, before being told my claim was being denied. Derrick gave me the following number to call 1-800-392-3673 and they stated they would not honor the warrenty because it was not fixed at a Ford dealership. I asked for an email or mailing address so I could send my information to them and was denied. She stated she would give me a claim number which was case # [xxx]. And I shared the following information on the phone. 1. “I received Ford’s March 2024 letter stating that if my vehicle had exceeded 150,000 miles, coverage would continue through November 30, 2025. My vehicle had exceeded that mileage, so I relied on this written coverage. ” 2. “I had the brake booster repaired on July 11, 2025—well within the coverage period Ford outlined. Despite this, my claim was denied. ” 3. “I am requesting Ford to honor its written commitment and reimburse the cost of my repair. Given that this matter involves a brake system safety issue, I trust Ford will resolve this promptly. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2011 Ford Edge. The contact stated while driving 35 mph, during traffic, the brake pedal was depressed but traveled to the floorboard, and the vehicle failed to respond as needed. The vehicle came to a stop afterward. There was no warning light illuminated. The contact drove the vehicle to the residence without additional failure. The contact called the local dealer. The vehicle was not diagnosed or repaired. The contact was provided customer satisfaction number: 13n02. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

Passenger side rear brake line rupture causing loss of braking during normal driving. No warning lamps or indication of failure prior to loss of braking. Defective part is available for inspection as of 7/16/25. No one needs to confirm issue as it was necessary to repair in order to safely drive vehicle. I purchased replacement brake line and performed necessary repairs. No one has inspected repair.

The contact owns a 2013 Ford Edge. The contact stated that there was an air hissing sound near the brakes, entering the cabin of the vehicle. The contact stated that while depressing the brake pedal, the brake pedal was hard and tight, requiring added force to depress the brake pedal. There was a loss of power brakes. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic, who diagnosed that the power brake booster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer opened a case. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 161,000.

The contact owns a 2013 Ford Edge. The contact stated that while driving at a slow speed and taking a right turn, while attempting to depress the brake pedal, the brake pedal felt mushy. The contact stated that excessive force was required to depress the brake pedal. The contact stated that the brake pedal had lost pressure for a moment. There was no warning light illuminated. The local dealer was contacted; however, the vehicle was not diagnosed because the VIN was not under an open recall. The vehicle was not repaired. The contact referenced customer satisfaction program: 13n02, as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 135,000.

The contact owns a 2013 Ford Edge. The contact stated that while depressing the brake pedal to stop the vehicle, the brake pedal extended to the floorboard, causing the braking distance to become extended. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the abs module was faulty and needed to be replaced. The contact was informed that the abs module was on back order. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 110,000.

Spongy brake pedal while driving. Brake pedal travel almost to the ground when applying the brakes. Issue is cause by faulty hydraulic control unit. This problem occured while on a family trip on interstate us 95 while traveling at 70 miles per hour with my wife and children on board. The malfunction caused me to have difficulty braking and almost caused a major accident when a vehicle suddenly stopped in front of me. I was 10 hrs from home and was forced to travel back with the faulty, risky and extremely dangerous faulty brake system. The problem persists and I will be calling the Ford dealer on 7/7/2025 to have the problem fixed. There were also no warning lights to indicate a faulty hydraulic control unit that could had proven me from driving the vehicle on a 10 hr trip with my family in tow.

Brake pedal sank to the floor while driving. Pressure resumed temporarily. Brake fluid continued to leak aftrr being parked. This is third incident of this occurance.

Replaced master brake cylinder and brake booster due to hard braking. Also, abs control lights are illuminated. Codes show failed abs module creating safety issue when fast breaking. Brake pushes down to the floor periodically repair is very costly to fix.

Brakes were not functioning properly. Nearly got into an accident because of the increased stopping distance. I was driving on the highway pressed the brakes when a car cut in front of me. Brakes were hard to depress then pedal would go to the floor. Dealer service department indicated that there is a faulty brake booster. Found out that there was a recall / "customer satisfaction program 13n02" on other 2013 Ford Edge vehicles. Called Ford corporate and they indicated that my vehicle was not covered under this customer service program, even though it was built at the same facility during the same time that this customer service program was supposed to cover. I find it very concerning that Ford has not addressed this issue in a more widespread proactive manner. Clearly my vehicle has the same issue as others that were covered. Getting reimbursed for the cost of this would be nice, but my main concern is that this is a major safety issue that has not been addressed properly and people could get seriously hurt.

The contact owns a 2017 Ford Edge. The contact stated that while depressing the brake pedal to start the vehicle, the brake pedal went to the floorboard. The contact went to the rear of the vehicle and became aware there was brake fluid leaking near the rear driver’s side tire. The failure had occurred approximately one year ago on the passenger’s side of the vehicle. The vehicle was towed to a certified mechanic who diagnosed the vehicle and determined that the brake lines were fractured in half. The contact was informed that the brake line needed to be replaced. The vehicle was scheduled to be repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was 105,000.