Radiator problems of the 2014 Ford Escape

There was a leak from the radiator fluid into the engine block that resulted in a blown head gasket. There was no warn light suggesting that the coolant level was low, which may have prevented the problem. There has been a factory recall for this exact situation on the exact same make model and year of my vehicle, but somehow my vehicle was not included. Please see attached recall letter from Ford's site. This is my only car I have saved up to get and repairs of the head gasket would be $3000. However, Ford will not repair it because they said they can not guarantee the repair due to the issue with the leak. They have seen this several times. They will only do a full engine rebuild or replacement for $8000 because they admit that this is a factory defect. The vehicle is currently at the shawnee mission Ford (11501 shawnee mission pkwy. Shawnee, KS 66203) in desperate need of a recall. This happen while driving down interstate 35 from omaha to kansas city.

I have a blown head gasket which resulted from a leak from the radiator into the manifold. There was no low fluid light that warned of the leak which would have prevented this defective flaw. This problem exactly fits the recall 17v209000 (see attached) for exactly the make, model, year, engine, etc. Of my vehicle, but for some reason my vehicle was not included. I brought the vehicle to 2 mechanics and they believe 100% that it should include my vehicle and are not sure why its included. Please review and please try to add my vehicle to the recall list.

Tl the contact owns a 2014 Ford Escape. While driving various speeds, the vehicle overheated and the check engine and radiator warning indicators illuminated. The contact received notification of NHTSA campaign number: 17v209000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jim click Ford Lincoln east tucson (6244 e 22nd st, tucson az, 85711) was contacted and performed the recall repair. The failure recurred and the vehicle was taken back to the dealer. The dealer could not replicate the failure. The manufacturer was notified. The failure mileage was 34,000.

The contact's husband owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 17v209000 (engine and engine cooling). The part for the remedy was unavailable. While the contact's husband was at a stop, the contact noticed that coolant leaked onto the ground. Upon inspection, the contact noticed that radiator fluid was leaking and the reservoir coolant cap was cracked. The vehicle was not taken to a dealer or diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 19,000.

February 2017, vehicle in motion, 50 mph & suddenly alarm/engine light & temp gauge went crazy, vehicle stalls out from overheating in left lane of 2 ln hwy. Able to cruise to shoulder. Knew it was an issue w/ radiator or coolant from the smell & warning on dash. In close proximity of store where friend works so waited 45 min to cool& vehicle did start. Able to nurse it over to the parking lot that was 5min away, eng light stayed on. Time of incident was 8:00 pm viewing engine under better light,coolant was critically low. Purchased coolant from store where refilled reservoir, waited until he was off work, 9:20 pm, so can follow me home in case I need more assistance. Arrive at my home without incident, engine light on. In following days, I monitor coolant for 2 weeks& figure its an isolated incident. Engine lt remains on for 7 days. After 3wks, need to top off coolant as it drops under fill line. I purchased this vehicle @19kmi & time of incident had 35k miles. Feeling it is a bit unusual to have these issues at such low mileage but im no expert,figured something that needs to be monitored reg as the temp gauge reads normal/no engine/warning light has been on since. I received in April-safety recall17s09/17v-209. I read that repair not available until late 2017& I will be notified by Ford when to sched. Service appt for cooling sys. Upgrade. Have not rcvd any further notice & have had to top off the coolant once again. Letter states to "maintain proper coolant level to reduce risk of overheating that can lead to a fire" am I reducing risk only? not eliminating this risk? idid some research, leading me to this complaint. I'm financing this vehicle for $380/mth & very unhappy with this situation & am not sure of my options if there is no resolution yet. I do not want to break down in traffic again if there is a risk of repeating the initial incident, or worse.